Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.
The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley.
Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque.
To transport hotel guests to designated destinations in the Louisville area. When not providing transportation services, this role will be staged at the entrance of the resort where they will greet guests, creating a memorable first impression.
Drive town car vehicle to and from designated destinations in a timely manner
Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic
Greet guests and provide on boarding assistance
Ensure cleanliness of town car vehicle; including interior and exterior
Inspect vehicle daily and report any damage or safety concerns immediately to management
Maintain accurate log of vehicle maintenance
Report any safety concern immediately to management
Maintain accurate log of services rendered
Create memorable experience during transportation service
Maintain 4-Star/4-Diamond standards of guest service.
Accept other special duties as requested by management.
Assist in keeping front entrance clean and tidy
Understand all emergency procedures
Understand all amenities and services offered at the Hotel and local area
Understand all Moments of Service scenarios
- Customer Service Oriented
- Must pass pre-employment drug screen
- Valid KY Driver's License required
- Flexible schedule; including days, nights, weekends, and holidays
- Ability to lift 50 lbs.
- Ability to sit or stand for long periods of time
- Ability to bend in order to lift heavy items