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Omni Hotels Houston, TX, USA
Oct 14, 2018
Overview Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. Job Description To ensure proper training and supervision of all personnel. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities To consistently ensure the maximum guest information. Pre-meal meeting conducted with service staff on a daily basis. Supervision of floor during operation. Ensure that service personnel follow service scenario. Monitor timing of guest experience. Handle all complaints to the guests' satisfaction. To maintain a consistently smooth running operation. Weekly , Monthly and Quarterly Forecasting. Ensure dining room open promptly. Side-stands fully stocked with equipment. All side-work complete. Ensure proper function of all service equipment. Ensure station rotation in seating. Assist in servicing guest in any way needed. Manage Special events in Outlets Scheduling and maintain productivity of service staff. To monitor and critique the quality and consistency of the food product. Constantly perform positive up-selling techniques with service staff. Expedite table turnover and table resetting. Implement sales promotions, Marketing, and merchandising programs. Be familiar with all food and beverage-related procedures and equipment and assist the cashier when needed. Know and adhere to all company policies and procedures. Know emergency procedures (including CPR) and work to prevent accidents. Be familiar with and enforce all policies related to liquor liability laws. Specifically: Dramshop Theory - Prohibiting sale of liquor to intoxicated guests. Prohibiting sale of liquor to minors. Perform any and all other duties assigned and/or required by management. Continuously check food quality and presentation coming from kitchen. Maintain food displays during service. Monitor guest satisfaction and comments regarding food. To be familiar with clients so that there is constant recognition of all repeat guests. Manage and update Open Table with Reservations reviewed on a daily basis. All special attention details handled properly. To maintain the physical atmosphere and cleanliness of the restaurant. Staff's uniform and appearance meet specifications. Tabletops set to specifications. During service, constantly inspect tabletops, side-stations and tray stands. All equipment in good condition and clean. All work areas maintained neat, orderly and clean. Enter all maintenance deficiencies in Synergy and follow up All lights and music adjusted appropriately for each meal period. To contribute to the profitability of the restaurant through cost control effectiveness. Qualifications • 2 years of experience in Food and Beverage Management role. • Must have the ability to manage deadlines. • Understanding of Food and Beverage financials including cost and par controls is preferred. • General knowledge of Microsoft Word, Excel, and PowerPoint. • Must have a strong attention to detail as well as strong customer service skills. • Must be Food Handler and TABC certified. • Must be able to work a flexible schedule including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Omni Hotels Houston, TX, USA
Oct 14, 2018
Location Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. Job Description To provide technical and administrative assistance to the Executive Sous Chef and ensures effective operation of the kitchen and food production outlets. Responsibilities Support restaurant chef/sous chef and supervisor Control quality and consistency of all food served. Ensure station is set for service 15 minutes prior to service. Insure all food supplies necessary for service are in appropriate supply on a timely basis. Assist in controlling food cost. Required to learn all menu items produced by assigned station. Refrigeration and serving of cold food. Production of orders. Help to make sure of product availability for all outlets items. Directs proper sanitation of all kitchen facilities and equipment. Keep kitchen clean and organize every day by any business. Ensure staff follows Ecosure rules and procedures. Ensures that all kitchen equipment is in good working order. Help to direct or report proper maintenance of all walk-in coolers (rotation of food products and cleanliness). Be on hands on control over daily food production. Monitors safety in the kitchen. Ensure food quality and consistency. Knows hotel and kitchen expectations and the proper guidelines. Help to checks and controls prep and inventory lists for kitchen staff. Help to check quality and consistency. Qualifications Display basic knife skills Minimum of 1 yr experience in fast paced, culinary environment Ability to multi-task Must be able to stand for 8+ hours per day Flexible Scheduling to include nights, weekends, and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Omni Hotels Hot Springs, VA 24445, USA
Oct 14, 2018
Overview The Homestead Our employees are what make The Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description Omni Hotels & Resorts' Leader In Development (LID) program is a challenging twelve month curriculum designed to develop entry level candidates and offer them expanded career opportunities. Through a Self Directed Development Plan, a LID will experience hands on learning through their respective division of the hotel. With the successful completion of the LID program, the candidate selected will have the tools that will enable them to be a candidate for an entry level management position with Omni Hotels & Resorts. The Human Resources LID at The Omni Homestead Resort will train in all aspects of the Associate Services (HR) division to include: Front Desk, Data Entry, Recruitment, Onboarding, Employee Relations, and Benefits. While rotating between various roles and responsibilities, this individual will support the efforts of the department with a particular emphasis on developing this individual in their management and leadership skills. This is a customer service position which requires a multitude of tasks while consistently providing exceptional customer service to our guests - the current and prospective associates of The Omni Homestead. As an effective member of the Associate Services Team, the HR LID will be primarily responsible for ensuring the quality operation of all tasks assigned on a daily basis and assisting management team, and ensuring prompt, courteous service in a manner that complies with Omni standards and company policies and procedures. Qualifications Bachelor's degree, preferably in Human Resources, Business Administration, Hospitality Management, or a related field within the last two years Commit to one year (12 months) of service at the home hotel Ability to transfer and/or relocate to any Omni property within the continental United States upon successful completion of the LID program Ability to work a flexible work schedule including weekends, evenings and holidays, overtime as necessary Knowledge of Office programs including Word, Excel, and PowerPoint Ability to make quick decisions in high stress situations Excellent customer service skills, including professional verbal and written communication skills Pleasant and positive personality Well organized, efficient, and ability to handle deadlines Strong attention to detail, ability to multi-task, and prioritize Previous HR or data entry experience (preferred) Bilingual language ability (preferred, Spanish - strongly preferred) All Full-Time, Year-Round Employees of The Homestead receive medical, dental, and vision insurance options, in addition to resort-specific discounts on dining, rooms, retail, and activities. Join our team today! Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Omni Hotels Asheville, NC, USA
Oct 13, 2018
Location Grove Park Inn The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities. Omni Grove Park Inn's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match. Job Description The Spa Front Desk Agent will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. Responsibilities Check guests in and out. Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service. Up-sell, cross-sell, and pre-sell Mokara services and products. Provide tours of the spa and offer/serve beverages as needed. Communicate spa promotions with guests. Qualifications Previous customer service experience is required. High school diploma or equivalent. Must be proficient with Microsoft Office. Must be able to communicate effectively in a professional business environment. Must have the ability to stand for 7 hours per day. Ability to lift, carry, push, pull 30 lbs. Ability to work a flexible schedule, to include: AM/PM shift, weekends, holidays.