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Omni Hotels Louisville, KY, USA
Jun 17, 2018
Location This luxurious Omni property, which opened it's doors on March 6, 2018, is located in the heart of Downtown Louisville and designed with intersecting towers that represent the crossroads of the past, present and future of Louisville. Inspired by the city's rich history and authentic character, the Omni Louisville will transform one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel will be a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, will allow guests to rest, relax or socialize with spectacular views of the city from above. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests will also enjoy a dynamic 20,000 square foot modern urban lifestyle market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Bros. coffee, baking bread and fragrant fresh flowers. Job Description This position serves as a supervisory position overseeing the Bellperson and Concierge department. Additionally, they are responsible for warmly greeting guests, answering questions, or giving directions to happenings or locations within the hotel, explaining hotel and convention center facilities, and assisting with information about the local area. Responsibilities Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task be an ambassador for the hotel. Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance. Facilitate bag handling for guests by dispatching bell persons efficiently. Anticipate guests needs, respond promptly and acknowledge all guests, no matter how busy or time of day. Maintain positive guest relations at all times. Be familiar with all systems and equipments as related to Guest Services. Handle calls from guests, write requests for service on service call cards, prompt response with a time stamp and place them in rotation for the next available bell person to assist. Follow-up with guest complaints to ensure that any problems are resolved by adhering to the service recovery process. Assist guest calls and dispatch bellmen to handle guest luggage for check in or check out. Be pleasant, smile and greet all guests, using surnames when obtained. Maintain Four Diamond standard of guest service. Be familiar with parking validation procedures. Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity. Utilize bell carts effectively and with caution. Be familiar with local attractions and businesses. Be sure to recommend on-site venues first. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA, Laundry Services, and Omni Kids Program). Be familiar with all hotel facilities (F&B Outlets, Business Center, Fitness Center, Outdoor Pool, Meeting Space & Parking Garage). Be familiar with the inter-relationship between the different departments (to include Ideal Services, Guest Services, Housekeeping, F&B Outlets, Banquets, Sales, Engineering and Purchasing). Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests and taxi/shuttle scheduling as needed. Attend all designated staff meetings and training sessions. Understand the importance of our Medallia scores. Proper phone etiquette; answering the phone with a smile in your voice. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Deliver personalized, memorable guest experiences by utilizing the Power of One. Perform other duties & special projects as assigned by the management team. Proper phone etiquette; answering the phone with a smile in your voice. Qualifications Previous luxury hotel experience in front office or guest services required. Experience in a community organization or like role in which candidate has represented the city and/or explained its attractions will suffice in place of hotel experience. Provide information including hotel information, local area information and activities to guests Understand basic Front Office procedures to be able to assist guests with questions or concerns Be available to provide directional assistance to conference attendees/ guests between meetings and function breaks Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems, OPERA experience a plus Ability to work well under pressure, dealing with many guest requests/questions within a short period of time Strong organizational skills with the ability to prioritize and multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift, will assist with lifting, moving, pushing, pulling objects up to 30 lbs
Express Employment - ID | IL | IN Kendallville, IN 46755, USA
Jun 17, 2018
Salary: 11.50 This is a general labor position located approx. 30 miles out Carpooling is available Express Office: Fort Wayne 1133 South Clinton Street Fort Wayne, IN 46802
Express Employment - ID | IL | IN Indianapolis, IN, USA
Jun 17, 2018
Salary: up to $18/hr BOE Project Coordinator - Evaluation Hire Located in Indianapolis, IN Job Summary : One of our clients, a small and growing manufacturing business, is in need of an Administrative Project Coordinator on an evaluation to hire basis, paying up to $18.00/hr. with the following duties: Answer phones and manage the front office Take customer orders via phones, email and internet Communicate with customers to ensure order specs are correct Shepherd the order from start to finish Responsible for paperwork surrounding the order Assist with other departments as needed Assist with social media Any other duties as assigned by the owner Position Type: Evaluation to Hire assignment beginning ASAP Compensation: $16 - $18 per hour based on experience Full time, Monday - Friday, 9am - 5:00pm or 10:00am - 6:00pm Qualifications: High School diploma or GED Strong administrative background Previous experience working in a small company and wearing many hats Excel knowledge necessary Strong and accurate keyboarding skills Intermediate proficiency with Google Office Suite or interest in learning Strong Attention to Detail Excellent Customer Service / Phone skills Ability to work in a fast-paced environment Willingness to help out in all areas of company Four Ways to Apply: Resumes may be emailed directly to Jackie.Proctor @expresspros.com Complete an online application on our website www.expresspros.com submit it to the Indianapolis, IN East location Call our office 317-251-3608 Visit our office 5060 East 62 nd Street Suite 118 Indianapolis, IN 46220. About Express Employment Professionals: Express can help you find the type of job that is a perfect fit for your needs and abilities, and you''ll never pay a fee for our services and support. Whether you''re looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Commercial, and Professional positions. Let us help you today! Benefits Available to Eligible Express Associates: Medical Plan Dental Plan Holiday Pay (6 Days Observed) 401(k) Retirement Savings Plan Vision/Eyewear Plan Vacation Pay Life Insurance Prescription Drug Reimbursement Short-Term Disability Referral Bonuses Express Office: Indianapolis (East) 5060 East 62nd Street Suite 118 Indianapolis, IN 46220
Express Employment - ID | IL | IN Wolcott, IN 47995, USA
Jun 17, 2018
Salary: $10.50 Office Clerk Position Available near Wolcott Indiana. Excellent attendance and work ethic Accuracy and great attention to detail Proficient in Microsoft Office Fast learner Express Office: Rensselaer 124 North Van Rensselaer Street Suite 8 Rensselaer, IN 47978