Omni Hotels
Austin, TX, USA
Overview Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description We are seeking an experienced Director of Revenue Management to join the re-opening team for the newly renovated Barton Creek Resort & Spa in Austin, Texas opening Spring 2019! This is a unique opportunity for a skillful Director to support an iconic hotel, located in the Texas Hill Country. The $180 million renovation includes 200 additional rooms, meeting space renovations and additional space, along with redefined dining options. In this role, the Director of revenue management will be responsible for the repositioning of the resort through the development, execution, and measurement of strategic and tactical yield and inventory management. Knowledge of and the ability to maximize rooms revenue via major distribution channels, including the GDS, OTA's, brand and property sites are essential. This position reports to the property General Manager. Responsibilities Support the General Manager and the Sales Team by providing pertinent information and tools to enhance the property's sales and marketing efforts and decision making processes. Identify, communicate, and execute opportunities to increase incremental revenue based on historical demand, regional, seasonal and competitive influences and market, group performance, price sensitivity by market segment, demand and reservation costs across multiple sales channels. This position, with assistance from the Director of Sales & Marketing, will provide short-term and long-term rooms revenue projections, including weekly, monthly, quarterly and full-year projections. Lead a consistent and robust revenue management program consistent with upscale, full-service resort amenities including golf, spa and dining is critical. Provide strategic leadership to the Hotel Sales & Marketing, Food & Beverage and Rooms Department, contributing to superior revenue growth and overall profitability of the hotel Effectively incorporate the revenue management philosophy in all aspects of sales, marketing, and operations, including training and information sessions on behalf of all revenue generating positions. Conduct weekly revenue management meetings and as chair give synopsis of past strategies versus results. Lead the discussion on current/future issues. Stimulate discussions and analysis to determine effectiveness of selling, pricing and distribution strategies and determine the appropriate mix of business that will allow hotel to maximize both RevPAR and Market Share through appropriate mix management. Forecasting Lead development of key budgetary and forecast goals and objectives by market segment. Develop budget to actual feedback and comparisons and report monthly achievements Prepare 30-60-90 Day Revenue Forecast on a monthly basis for presentation. Develop, monitor and maintain all short term and long term forecasts as outlined by standards with forecasting to be demand based to coincide with pricing strategy Develop rooms revenue portion of annual budget by market segment Achieve 95% forecasting accuracy with respect to market segmentation goals. Systems & Applications Superior knowledge of CRS, RMS and PMS systems. Support of Reservations Department in conjunction with the Front Office Manager/Supervisor Responsible for the monitoring/maintenance of the software programs including interfaces that support the management of room revenue Support company in any technical transitions aimed at supporting the management of room revenue as they occur Channel Management Manage e-Distribution channels and work with distribution team to identify strategic partnerships and affiliations to maximize distribution for the organization Research opportunities for and recommend utilization of GDS advertising Utilize understanding of GDS including seamless rate displays, sequencing and property HOD's Analyze marketplace reports such as STAR & Demand 360, Agency 360 and other available applications and present the revenue opportunities in the analysis Manage inventory and rate structure in all applicable systems to optimize revenues and margins Analyze trends by market segment based on day of week, booking window and season to better develop pricing strategies Analysis Research, identify and develop revenue management opportunities, techniques and practices that contribute to superior RevPAR growth and market share increases Explore market mix variations that would stimulate revenue Transform theoretical knowledge gained from analysis into the business cycle, booking cycle and long term strategic planning Oversee development of pricing strategies for all negotiated business Consistently evaluate inventory selling process Develop LOS strategies for market segments to maximize revenue contribution. Develop, maintain long term and short term group booking parameters. Maintain performance measures of marketing efforts to analyze property program specific (ROI) Return on Investments Prepare monthly synopsis report on marketplace activity, booking pace, denials, telephone statistics, staffing, sales policy, reservation and group market activity with an emphasis on strategic planning and actual results achieved. Implementation of all revenue strategy and management of pricing in all applicable systems including but not limited to the GDS, Third Party channels and branded website Manual reporting as necessary for the purposes of analysis/feedback Qualifications Minimum 3-5 years of experience as a Director of Revenue Management Bachelor's degree preferred or equivalent combination of education and experience. Proven experience with and understanding of restrictions, the reasoning behind them and the ramifications of using each restriction type. The ability to lead a high performance team Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Overview Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description We are seeking an experienced Director of Revenue Management to join the re-opening team for the newly renovated Barton Creek Resort & Spa in Austin, Texas opening Spring 2019! This is a unique opportunity for a skillful Director to support an iconic hotel, located in the Texas Hill Country. The $180 million renovation includes 200 additional rooms, meeting space renovations and additional space, along with redefined dining options. In this role, the Director of revenue management will be responsible for the repositioning of the resort through the development, execution, and measurement of strategic and tactical yield and inventory management. Knowledge of and the ability to maximize rooms revenue via major distribution channels, including the GDS, OTA's, brand and property sites are essential. This position reports to the property General Manager. Responsibilities Support the General Manager and the Sales Team by providing pertinent information and tools to enhance the property's sales and marketing efforts and decision making processes. Identify, communicate, and execute opportunities to increase incremental revenue based on historical demand, regional, seasonal and competitive influences and market, group performance, price sensitivity by market segment, demand and reservation costs across multiple sales channels. This position, with assistance from the Director of Sales & Marketing, will provide short-term and long-term rooms revenue projections, including weekly, monthly, quarterly and full-year projections. Lead a consistent and robust revenue management program consistent with upscale, full-service resort amenities including golf, spa and dining is critical. Provide strategic leadership to the Hotel Sales & Marketing, Food & Beverage and Rooms Department, contributing to superior revenue growth and overall profitability of the hotel Effectively incorporate the revenue management philosophy in all aspects of sales, marketing, and operations, including training and information sessions on behalf of all revenue generating positions. Conduct weekly revenue management meetings and as chair give synopsis of past strategies versus results. Lead the discussion on current/future issues. Stimulate discussions and analysis to determine effectiveness of selling, pricing and distribution strategies and determine the appropriate mix of business that will allow hotel to maximize both RevPAR and Market Share through appropriate mix management. Forecasting Lead development of key budgetary and forecast goals and objectives by market segment. Develop budget to actual feedback and comparisons and report monthly achievements Prepare 30-60-90 Day Revenue Forecast on a monthly basis for presentation. Develop, monitor and maintain all short term and long term forecasts as outlined by standards with forecasting to be demand based to coincide with pricing strategy Develop rooms revenue portion of annual budget by market segment Achieve 95% forecasting accuracy with respect to market segmentation goals. Systems & Applications Superior knowledge of CRS, RMS and PMS systems. Support of Reservations Department in conjunction with the Front Office Manager/Supervisor Responsible for the monitoring/maintenance of the software programs including interfaces that support the management of room revenue Support company in any technical transitions aimed at supporting the management of room revenue as they occur Channel Management Manage e-Distribution channels and work with distribution team to identify strategic partnerships and affiliations to maximize distribution for the organization Research opportunities for and recommend utilization of GDS advertising Utilize understanding of GDS including seamless rate displays, sequencing and property HOD's Analyze marketplace reports such as STAR & Demand 360, Agency 360 and other available applications and present the revenue opportunities in the analysis Manage inventory and rate structure in all applicable systems to optimize revenues and margins Analyze trends by market segment based on day of week, booking window and season to better develop pricing strategies Analysis Research, identify and develop revenue management opportunities, techniques and practices that contribute to superior RevPAR growth and market share increases Explore market mix variations that would stimulate revenue Transform theoretical knowledge gained from analysis into the business cycle, booking cycle and long term strategic planning Oversee development of pricing strategies for all negotiated business Consistently evaluate inventory selling process Develop LOS strategies for market segments to maximize revenue contribution. Develop, maintain long term and short term group booking parameters. Maintain performance measures of marketing efforts to analyze property program specific (ROI) Return on Investments Prepare monthly synopsis report on marketplace activity, booking pace, denials, telephone statistics, staffing, sales policy, reservation and group market activity with an emphasis on strategic planning and actual results achieved. Implementation of all revenue strategy and management of pricing in all applicable systems including but not limited to the GDS, Third Party channels and branded website Manual reporting as necessary for the purposes of analysis/feedback Qualifications Minimum 3-5 years of experience as a Director of Revenue Management Bachelor's degree preferred or equivalent combination of education and experience. Proven experience with and understanding of restrictions, the reasoning behind them and the ramifications of using each restriction type. The ability to lead a high performance team Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Omni Hotels
Houston, TX, USA
Location Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. Job Description The operating engineer will ensure a safe, efficient, and well-maintained hotel environment. Responsibilities Schedule and complete equipment PMs. Operate and maintain low-pressure boiler for the hot water system. Operate and maintain other vessels as needed for hot water kitchen steam and air conditioning systems. Assist mechanics and external contractors with repairs of hotel property and equipment. Repair and maintain commercial kitchen and laundry equipment. Repair and maintain swimming pool and spa equipment. Completion of all assigned work orders and daily tasks. Receive direction for house calls via radio. Qualifications Have a thorough understanding of Omni fire alarm procedures and other emergencies. Have a thorough understanding of Omni Hotel rules and regulations. Have a thorough understanding of OSHA rules and regulations. Previous maintenance experience required, hotel experience and training preferred. Minimum of two years hotel and/or commercial building maintenance required. Commercial kitchen and laundry equipment experience preferred, commercial refrigeration experience is a plus. Previous experience with response to emergency situations is required. Good communication, attention to detail, time management, computer and guest satisfaction skills are required. The ability to stand/walk for long periods of time. The ability to crawl for short periods of time. The ability to bend, reach over-head, squat, kneel for extended periods of time. The ability to lift/carry/push/pull up to 50 pounds frequently and up to 100 pounds occasionally. The ability to utilize step stools and ladders. Interior of hotel, in all areas of the hotel. Exposure to extreme hot and cold temperatures. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Houston Hotel Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer. The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match. Job Description The operating engineer will ensure a safe, efficient, and well-maintained hotel environment. Responsibilities Schedule and complete equipment PMs. Operate and maintain low-pressure boiler for the hot water system. Operate and maintain other vessels as needed for hot water kitchen steam and air conditioning systems. Assist mechanics and external contractors with repairs of hotel property and equipment. Repair and maintain commercial kitchen and laundry equipment. Repair and maintain swimming pool and spa equipment. Completion of all assigned work orders and daily tasks. Receive direction for house calls via radio. Qualifications Have a thorough understanding of Omni fire alarm procedures and other emergencies. Have a thorough understanding of Omni Hotel rules and regulations. Have a thorough understanding of OSHA rules and regulations. Previous maintenance experience required, hotel experience and training preferred. Minimum of two years hotel and/or commercial building maintenance required. Commercial kitchen and laundry equipment experience preferred, commercial refrigeration experience is a plus. Previous experience with response to emergency situations is required. Good communication, attention to detail, time management, computer and guest satisfaction skills are required. The ability to stand/walk for long periods of time. The ability to crawl for short periods of time. The ability to bend, reach over-head, squat, kneel for extended periods of time. The ability to lift/carry/push/pull up to 50 pounds frequently and up to 100 pounds occasionally. The ability to utilize step stools and ladders. Interior of hotel, in all areas of the hotel. Exposure to extreme hot and cold temperatures. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Omni Hotels
Irving, TX, USA
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description This position ensures that assigned public space and guest room floors are kept fully stocked and clean to provide support to Guest Room Attendants while maintaining Omni standards and exceeding our guest expectations. Responsibilities Retrieve soiled linen and garbage from Guest Rooms and Room Attendants carts and/or storage closets to dispose of through the linen chute or dumpsters. Maintain hallways, reporting maintenance issues and special cleaning assignments (i.e. carpet cleaning or repainting areas) Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs, refrigerators, toothbrushes/toothpaste) Complete daily, weekly, monthly, quarterly projects as assigned by Housekeeping Managers/Supervisors Clean stairwells, elevators and hallways free from debris and room service trays Maintain housekeeping supply storeroom by organizing new supplies upon delivery and restock of floors Qualifications Ability to work in a fast paced environment Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio Must be able to read and understand daily work assignments Must be able to lift up to 50 pounds on a regular basis. Must be able to push/pull up to 250 pounds frequently Must be able to work a flexible schedule including morning, evening, weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Mandalay Hotel Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch. The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match. Job Description This position ensures that assigned public space and guest room floors are kept fully stocked and clean to provide support to Guest Room Attendants while maintaining Omni standards and exceeding our guest expectations. Responsibilities Retrieve soiled linen and garbage from Guest Rooms and Room Attendants carts and/or storage closets to dispose of through the linen chute or dumpsters. Maintain hallways, reporting maintenance issues and special cleaning assignments (i.e. carpet cleaning or repainting areas) Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs, refrigerators, toothbrushes/toothpaste) Complete daily, weekly, monthly, quarterly projects as assigned by Housekeeping Managers/Supervisors Clean stairwells, elevators and hallways free from debris and room service trays Maintain housekeeping supply storeroom by organizing new supplies upon delivery and restock of floors Qualifications Ability to work in a fast paced environment Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio Must be able to read and understand daily work assignments Must be able to lift up to 50 pounds on a regular basis. Must be able to push/pull up to 250 pounds frequently Must be able to work a flexible schedule including morning, evening, weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Omni Hotels
Asheville, NC, USA
Overview Grove Park Inn The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities. Omni Grove Park Inn's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match. Job Description Assists with the management of all training initiativesin accordance with Omni standards. Responsibilities Participates in planning and execution of associate events planned by the Human Resources Department. Develop associate communications network within the hotel, via bulletin boards, department communication boards, posters and flyers. Act as liaison to management for all associates. Develop and/or participate in Staff Training initiatives, including monthly management training in accordance with the Omni Training Matrix, and departmental service training . Works with departmental management to ensure that Safety Training is alive and well in departmental meetings, stand up meetings, and in the consciousness of each hotel associate. Controls the check book accounting for the Human Resources Department by monitoring expenditures and ensuring that the department stays within budget on a month to month basis. Champions Omni Six Pillars Culture on property, and enthusiastically promotes opportunities within the hotel and company. Develop networking contacts with local colleges. Qualifications Must be flexible with schedule to include some weekends. Must be proficient using Microsoft Office Products. Bachelors degree desired. Must have outstanding verbal and written communication skills, and the ability to coach, counsel, advise, mentor, and motivate associates and managers at all levels. Prior hotel Human Resources experience preferred.
Overview Grove Park Inn The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities. Omni Grove Park Inn's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match. Job Description Assists with the management of all training initiativesin accordance with Omni standards. Responsibilities Participates in planning and execution of associate events planned by the Human Resources Department. Develop associate communications network within the hotel, via bulletin boards, department communication boards, posters and flyers. Act as liaison to management for all associates. Develop and/or participate in Staff Training initiatives, including monthly management training in accordance with the Omni Training Matrix, and departmental service training . Works with departmental management to ensure that Safety Training is alive and well in departmental meetings, stand up meetings, and in the consciousness of each hotel associate. Controls the check book accounting for the Human Resources Department by monitoring expenditures and ensuring that the department stays within budget on a month to month basis. Champions Omni Six Pillars Culture on property, and enthusiastically promotes opportunities within the hotel and company. Develop networking contacts with local colleges. Qualifications Must be flexible with schedule to include some weekends. Must be proficient using Microsoft Office Products. Bachelors degree desired. Must have outstanding verbal and written communication skills, and the ability to coach, counsel, advise, mentor, and motivate associates and managers at all levels. Prior hotel Human Resources experience preferred.
