Omni Hotels Austin, TX, USA
Feb 21, 2019
Overview Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description We are seeking an experienced Director of Revenue Management to join the re-opening team for the newly renovated Barton Creek Resort & Spa in Austin, Texas opening Spring 2019! This is a unique opportunity for a skillful Director to support an iconic hotel, located in the Texas Hill Country. The $180 million renovation includes 200 additional rooms, meeting space renovations and additional space, along with redefined dining options. In this role, the Director of revenue management will be responsible for the repositioning of the resort through the development, execution, and measurement of strategic and tactical yield and inventory management. Knowledge of and the ability to maximize rooms revenue via major distribution channels, including the GDS, OTA's, brand and property sites are essential. This position reports to the property General Manager. Responsibilities Support the General Manager and the Sales Team by providing pertinent information and tools to enhance the property's sales and marketing efforts and decision making processes. Identify, communicate, and execute opportunities to increase incremental revenue based on historical demand, regional, seasonal and competitive influences and market, group performance, price sensitivity by market segment, demand and reservation costs across multiple sales channels. This position, with assistance from the Director of Sales & Marketing, will provide short-term and long-term rooms revenue projections, including weekly, monthly, quarterly and full-year projections. Lead a consistent and robust revenue management program consistent with upscale, full-service resort amenities including golf, spa and dining is critical. Provide strategic leadership to the Hotel Sales & Marketing, Food & Beverage and Rooms Department, contributing to superior revenue growth and overall profitability of the hotel Effectively incorporate the revenue management philosophy in all aspects of sales, marketing, and operations, including training and information sessions on behalf of all revenue generating positions. Conduct weekly revenue management meetings and as chair give synopsis of past strategies versus results. Lead the discussion on current/future issues. Stimulate discussions and analysis to determine effectiveness of selling, pricing and distribution strategies and determine the appropriate mix of business that will allow hotel to maximize both RevPAR and Market Share through appropriate mix management. Forecasting Lead development of key budgetary and forecast goals and objectives by market segment. Develop budget to actual feedback and comparisons and report monthly achievements Prepare 30-60-90 Day Revenue Forecast on a monthly basis for presentation. Develop, monitor and maintain all short term and long term forecasts as outlined by standards with forecasting to be demand based to coincide with pricing strategy Develop rooms revenue portion of annual budget by market segment Achieve 95% forecasting accuracy with respect to market segmentation goals. Systems & Applications Superior knowledge of CRS, RMS and PMS systems. Support of Reservations Department in conjunction with the Front Office Manager/Supervisor Responsible for the monitoring/maintenance of the software programs including interfaces that support the management of room revenue Support company in any technical transitions aimed at supporting the management of room revenue as they occur Channel Management Manage e-Distribution channels and work with distribution team to identify strategic partnerships and affiliations to maximize distribution for the organization Research opportunities for and recommend utilization of GDS advertising Utilize understanding of GDS including seamless rate displays, sequencing and property HOD's Analyze marketplace reports such as STAR & Demand 360, Agency 360 and other available applications and present the revenue opportunities in the analysis Manage inventory and rate structure in all applicable systems to optimize revenues and margins Analyze trends by market segment based on day of week, booking window and season to better develop pricing strategies Analysis Research, identify and develop revenue management opportunities, techniques and practices that contribute to superior RevPAR growth and market share increases Explore market mix variations that would stimulate revenue Transform theoretical knowledge gained from analysis into the business cycle, booking cycle and long term strategic planning Oversee development of pricing strategies for all negotiated business Consistently evaluate inventory selling process Develop LOS strategies for market segments to maximize revenue contribution. Develop, maintain long term and short term group booking parameters. Maintain performance measures of marketing efforts to analyze property program specific (ROI) Return on Investments Prepare monthly synopsis report on marketplace activity, booking pace, denials, telephone statistics, staffing, sales policy, reservation and group market activity with an emphasis on strategic planning and actual results achieved. Implementation of all revenue strategy and management of pricing in all applicable systems including but not limited to the GDS, Third Party channels and branded website Manual reporting as necessary for the purposes of analysis/feedback Qualifications Minimum 3-5 years of experience as a Director of Revenue Management Bachelor's degree preferred or equivalent combination of education and experience. Proven experience with and understanding of restrictions, the reasoning behind them and the ramifications of using each restriction type. The ability to lead a high performance team Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to firstname.lastname@example.org .