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Omni Hotels Bretton Woods, Carroll, NH 03575, USA
Jan 21, 2019
Location Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Food Runner / DRA services. Responsibilities Must have complete knowledge of service times and menu. Must have complete knowledge of floor plan, table numbers, and seat numbers. Responsible for verifying complete order on ticket to food on cold line and hot line. Deliver food to correct tables according to ticket, floor plan, and seat numbers. Always inquire if additional service is needed from guests upon delivery and inform server or manager. Responsible for set-up of expo line with items specified in side work. Must consult with supervisor on any food delivery difficulty. Must minimize breakage. Attend all designated staff meetings and training sessions. Set up and breakdown of breakfast buffet according to time allotted. Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable. Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work. Placing and receiving warehouse order daily and ensuring proper par levels of product Ensuring all products is within date and using the FIFO method of storage. Exposure to extreme temperatures. Exterior of Hotel with exposure to weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Qualifications Minimum 1 year food runner experience or DRA experience Must have experience in selling and presenting wine Must be able to work a variety of shifts, including weekends and holidays Maintain a professional business appearance, attitude, and performance Must be Food Handler and TABC certified. Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift in an indoor/outdoor environments
Omni Hotels Bretton Woods, Carroll, NH 03575, USA
Jan 21, 2019
Location Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match. Job Description To prepare all hot/cold food items. Be responsible for consistency and quality production and ensure all food is served according to specification. Responsibilities Maintain kitchen sanitation in accordance with health department guidelines Insure station is set for service 15 minutes prior to service. Required to learn all menu items produced by assigned station. Perform work assignments to meet proper quantities within a necessary time frame. Refrigeration and serving of cold food. Production of orders. Maintain safe food handling procedures at all times Qualifications Display basic knife skills Minimum of 3 yrs experience in fast paced, culinary environment Ability to multi-task Must be able to stand for 8+ hours per day Flexible Scheduling to include nights, weekends, and holidays.
Omni Hotels Bretton Woods, Carroll, NH 03575, USA
Jan 21, 2019
Location Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred
Omni Hotels Rancho Mirage, CA 92270, USA
Jan 21, 2019
Location Rancho Las Palmas Resort & Spa The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Job Description The Snack Bar Attendant is responsible for requisitioning and transporting all items from the main kitchen and store room to the snack bar site. Cooking and serving all items on the snack bar menu. Responsibilities Stock beverage carts on a continuous basis with items according to established departmental guidelines provided by Manager. Prepare assorted sandwiches according to guests' needs. Drive beverage cart across golf courses selling items to guests. Responsible for properly handling transactions and daily cash drops that will be reflected in periodic bank audits. Accommodate special guest requests. Park, re-charge, and hose down beverage carts at the end of the shift. Carts are to be kept clean at all times. Keep the storeroom organized and neat at all times. Re-stock snack carts according to departmental guidelines. Maintain an inventory sheet that reflects daily sales. Help snack bar attendant as required. Qualifications Previous relevant experience preferred Must be able to regularly lift and/or move up to 50 pounds. Must possess Riverside County Food Handlers Card & TIPS Certification Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .