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Omni Hotels Dallas, TX, USA
Feb 22, 2019
Location Dallas Hotel The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city. The Omni Dallas Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match. Job Description To park and return guests vehicles promptly, courteously and safely. Responsibilities Complete parking garage forms. Park guests' vehicles. Retrieve guests' vehicles. Assist guests with luggage when necessary. Urgently assists Doorpersons in greeting our guests with undivided attention and open doors whenever possible. Assist in front drive activities as directed by Doorpersons. Other duties as assigned. Qualifications Valid Texas driver's license. Excellent driving record. Ability to drive vehicles with automatic and with manual transmissions. Strong customer service skills. Ability to understand and speak basic English in order to communicate with guests and co-workers. Ability to stand for 8 hours, walk and run in a fast-pace. Ability to lift up to 50 lbs. Ability and willingness to work outdoors in inclement weather including rain, snow, wind, and extreme heat. Ability and willingness to work a varied schedule, including days, evenings, weekends, and holidays. Must reside within 50 miles of the hotel. Must be willing to subject to a drug screen and MVR background check. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Omni Hotels Rancho Mirage, CA 92270, USA
Feb 22, 2019
Overview Rancho Las Palmas Resort & Spa The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you'll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Job Description Omni Hotels & Resorts is seeking a dynamic Sales & Marketing Leader who brings strong leadership and revenue-focused hotel experience and is interested in joining an industry leading company. Based in Palm Desert, California you will engage in leading a team of senior sales associates responsibly for account development, as well as the Catering, Convention Services and Revenue Management disciplines. If you are goal oriented, energetic, have previous leadership experience then we offer the perfect environment for you to succeed. Purpose of this position is to develop and execute strategic sales and marketing plans to generate and optimize overall revenues, through marketing, sales, promotion, advertising and public relations that will impact positively on the resort resulting in a profitable return on the investment. This person will lead, motivate, and support the sales, convention services, catering, and revenue management teams to maximize revenues and margins; maintain positive interdepartmental communications; contribute to the overall direction of the resort and effectively manage all sales and marketing expenses while exceeding overall budgeted revenues and RevPAR goals. Success is initially measured through sales, increased revenues, improved account revenue share and increased customer value and ultimately RevPAR Index premiums. Responsibilities Essential Functions: Manage experienced and successful sales team Implement and maintain Omni brand standards Emphasis on exceeding established group rate guidelines Develop, maintain and implement strategies/action plans to generate revenues for the Resort Motivate productivity of all sales staff through leadership, development and support Develop, maintain and implement creative and successful packages to fill identified need periods in all segments Active solicitation of key accounts to generate direct sales If needed maintain Sales Team's focus on a Proactive solicitation environment Assist in the achievement of overall Food and Beverage revenue Design and leverage all advertising and public relations opportunities Develop, maintain and implement the budgeting and forecasting process Effectively control all marketing expenses to insure optimum operating profit Ensure that all administrative procedures are in place and functioning effectively Ensure that all required reports are completed on a timely basis Promote high visibility of Resort through active involvement in city activities, industry associations and trade shows Provide proper collateral and information vehicles to keep customers informed an updated on the Resort Ensure a challenging and exciting environment to encourage full career development and personal growth Support and promote all Corporate programs to increase customer awareness of Omni Hotels & Resorts and ensure that the customer receives the appropriate benefits of each program Through the Convention Services Department, maintain product and assure the protection and cleanliness of the owner's physical assets Enjoy the Hospitality business, be able to effectively communicate expectations to the team while creating a challenging but fun work environment Always looking for ways to encourage, support and assist the team; setting up the team for success each day to drive the greatest possible results Understand and contribute in overall revenue management initiatives and strategies to ensure we are maximizing every revenue opportunity Business Planning Uses resources and data to develop strategic plans to sell segments. These plans will incorporate both customer expectations and company's goals relative to revenue Understands Omni Hotels & Resorts sales and business processes, supports corporate and Resort goals and contributes the enhancement of customer value Develops and executes tactical sales processes that support the Resort's strategic plan Organizes activities and resources in a manner that maximizes productivity and efficiency Focuses on personal sales efforts to achieve maximum revenue return from Key Accounts Monitors achievement objectives and goals for the Resort and takes appropriate action to correct shortfalls versus the strategic plan Prepare and manage annual budgets for travel and other business expense Grow relationships at the appropriate levels, both internally and externally that enable the development and advancement of sales initiatives Leadership The ability to successfully lead sales & marketing efforts to increase overall revenue Seek input and opinions from all relevant parties. Secures all facts prior to making decisions Can accurately recognize the strengths / limitations of others Accepts leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development Communication Develops effective presentation (orally and written) where ideas, opinions, recommendations and conclusions are understand Maintains communication with Key Accounts. Understands Hotel performance, customer issues and trends Clearly articulates vision, goals, initiatives and expectations for the Resort Promotes and provides leadership in fostering property sales / national sales synergies Qualifications Basic Skills & Requirements Account Planning Skills. Identifying and understanding account potential and the ability to set mutual Omni / Customer expectations Management of the customer decision and relationship process Ability to communicate issues and concerns at all level of the organization Ability to direct and lead activities through internal and external resources Strong interpersonal skills and the ability to work in a team oriented environment Business planning skills and budget management skills Ability to scan and assess the competitive arena as it relates to region and segment to refine / improve customer value proposition Creative and strategic skills Ability to manage multiple priorities and reprioritize when necessary Financial analysis skills. Ties strategies and planned actions and results Strong statistical analysis and business case development Communication skills including group presentations, written and oral Team management skills including participation, engages in difficult issues, and effectively influences non-direct reports Strong understanding and expertise in the sales & marketing process Qualifications Must have Director of Sales & Marketing Experience in a luxury hotel/resort Must have a minimum of 3 years of senior sales and/or marketing leadership experience manageing more than 10 employees College degree or equivalent experience Proficient in use of Excel, Word and access database tools. End of Job Description #IND123
Omni Hotels Bretton Woods, Carroll, NH 03575, USA
Feb 22, 2019
Overview Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match. Job Description To develop the overall vision and strategy for the spa. Implement processes to support the vision, increase revenue and enhance customer service in all areas of the spa. Responsibilities Perform all payroll and labor related functions, administer tips, and manage KRONOS. Coordinate with cleaning services and engineering to ensure that the facility is clean and in working order. Coordinate scheduling of the Front Desk, Supervisor and Rooms Control Train, coach, and develop new associates. Prepare and administer discipline and coaching. Oversee facial and massage supplies inventories, Purchase Orders and all other applicable reporting. Liason with Estheticians - facilitate trainings & meetings. Manage and log all service recovery issues, research billing problems and comp reports with proper follow up with accounting. Ensure revenue generation and expense control in spa to fulfill company expectations. Oversee scheduling and balancing of the books to ensure appointments are balanced correctly, of lunches and scrub shifts are at appropriate times throughout the day. Monitor required levels of guest service, call conversion, call abandonment, and selling skills. Qualifications Directly supervises employees in the spa complex, by managing 100+ spa employees. Minimum of two years in related field with management experience preferred. Experience in hospitality field high preferred. Flexibility with schedule to include nights, weekends, and holidays. Good organizational skills and attention to detail required. Must be able to stand, walk, sit, and talk or hear. Must be able to lift and/or move up to 25 pounds. BA Degree Required Omni Hotels & Resorts is an equal opportunity employer.
Omni Hotels Bretton Woods, Carroll, NH 03575, USA
Feb 22, 2019
Location Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match. Job Description This position is responsible for ensuring proper training and supervision of all personnel. The Food and Beverage LID is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities •Responsible for assigned shift, assisting in overall management.. •Assist in overall supervision of the department as outlined in manager's job description. •Complete environmental checklist for dining room. •Spot check liquor pars and order daily supplies. •Hold pre-meal meetings. •Follow up on established training steps. •Handle guest comments and complaints and ensure guest satisfaction. •Communicate with guests and receive feedback. •Stay on the floor during peak hours. •Observe, teach and correct staff's service. •Examine food preparation and beverage presentation. •Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. •Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. •Participate in interviewing new employees as needed. •Prepare maintenance request and follow-up. •Monitor food and liquor requisitions and food waste. •Check bar controls, shot glass use, red lining, and bottles totally empty daily. Qualifications •1 year of experience in Food and Beverage Supervision or Management role preferred. •Must have the ability to manage deadlines. •Understanding of Food and Beverage financials including cost and par controls is preferred. •General knowledge of Microsoft Word, Excel, and PowerPoint. •Must have a strong attention to detail as well as strong customer service skills. •Must be able to work a flexible schedule including weekends and holidays. •Must be familiar with and adhere to all liquor liability laws. •Must know emergency procedures and work to prevent accidents. •Must be TIPS Certified.