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Omni Hotels Championsgate, Four Corners, FL 34747, USA
Nov 20, 2018
Location Orlando Resort at Championsgate The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf, the Leadbetter Golf Academy World Headquarters and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river. Omni Orlando's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match. Job Description The primary responsibility of this position is to serve food and beverage items to the guests following the procedures taught during training. Serve guests quickly and efficiently with complete knowledge of food and beverage menus. Adept at all service functions while interacting with guest and maintaining a clean, safe and professional environment. Responsibilities Greet all guest with enthusiasm and friendliness Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests Effectively merchandises food and beverage menus in an informative manner, friendly and enthusiastic manner Communicates with food and beverage staff to ensure guest satisfaction Clean and resetting of dirty tables according to standards Cleaning and polishing of water glasses and silverware Monitor and maintain cleanliness, sanitation and organization of assigned work areas Prepares dining room and work area for either opening or closing accordance with company standards Set tables with clean pressed linen, china, silverware and glassware Ensure dining room furniture and floors are kept clean and arranged Attends staff meetings to receive information and direction Contributes to a professional workplace that maximizes employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff Performs additional responsibilities although not detailed, as requested by a manager Insures responsible service of alcohol by following all legal requirements including carding and consumption Accurately takes food and beverage orders from guests and promptly records all transactions in the Micros system. Maintains guest tabs and facilitates payment following procedures Serves food and beverage to guests following company steps of service and adheres to service times Follows daily checklists and side work. Set-ups, stocks and breakdown of service and dining room following procedures. Completes all assigned cleaning duties. Complies with direction and instruction from the management team Qualifications Qualifications: Maintains full knowledge of menus, recipes, wine, liquor, beer, and any other pertinent information Constantly increasing knowledge of food, wine, beer, liquor and other products and services Commitment to quality service, and food and beverage knowledge Must have strong communication skills Ability to work calmly and effectively under pressure Must have problem solving abilities, be self-motivated and organized Must be able to work under moderate supervision Must have an unexpired tips certification Maintains a clean and professional image at all times Speaks to guests with enthusiasm at all times Ability to understand and follow written and verbal instructions Must be able to work flexible shifts and schedules, including weekends and holidays Must be at least 21 years of age Must be able to demonstrate competency as outlined in the training schedule Excellent people skills and outgoing personality Experience in a hospitality industry in similar position Previous guest service training in a luxury resort environment Must have knowledge of the floor plan and table numbers as outlined in training Physical Requirements: This position will spend 95% of the time standing and 5% of the time sitting The individual must be able to transport up to 50 pounds on occasion and up to 35 pounds regularly Ability to bend and reach above head holding up to 10 pounds frequently Working Environment: Occasional environmental exposures to cold, heat and water Must show ability to work in a fast paced environment Ability to work in a team oriented environment Possesses stamina and energy to remain active and move quickly for up to 10 hour shifts Ability to hear, understand and respond to guest and staff requests in a loud environment Tools & Equipment: Must demonstrate ability to carry trays Operating of cappuccino and beverage machines Knowledge and operating of the Micros System Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Omni Hotels Atlanta, GA, USA
Nov 20, 2018
Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.
Omni Hotels Richmond, VA, USA
Nov 20, 2018
Location Richmond Hotel Located in the center of Richmond's financial district and overlooking the James River, The Omni Richmond welcomes its guests with a taste Southern Hospitality. The Omni Richmond is the premier destination for business and leisure travelers alike. Steps away you will find wonderful restaurants, shopping, and entertainment. Come be a part of an amazing team where we inspire and reward our associates! Every other Friday the Management Team hosts an Associate Appreciation event to show their appreciation for their associates and give them a much deserved break from the work day. The Omni Richmond prides itself on having a bi-annual management training class where current associates participate in a 6 month program to prepare them for advancing their careers. Job Description This position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld. Responsibilities Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers. Efficiently and properly perform all service standards. Attend to all needs of the guests during functions and function related duties. Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment. Assist in the upkeep and organization of all liquor liability laws. Must be familiar with and adhere to all liquor liability laws. Must attend all designated pre-meal meetings. Must follow all details as described on Banquet Event Orders (BEO's). Must be able to set tables to specifications, carry trays, and have excellent customer service experience Qualifications Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays. Must be able to lift up to 50lbs and stand for the duration of a full-shift. Must be TIPs certified. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . End of Job Description #IND123
Omni Hotels Louisville, KY, USA
Nov 20, 2018
Overview Omni Louisville Hotel is the new cornerstone of downtown, which opened its doors on March 6, 2018. Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque. Job Description Organize and oversee all banquet events. Ensure quality of food, beverage, service and ambiance. Maintain proper staffing and timeliness of events Responsibilities Hire staff, discipline staff, evaluate their performance and document all aspects of their employment. Training programs both group and individual to stress service, safety and product knowledge. Coordinate Supervisors and House Attendants with banquet needs such as food, banquet equipment, tables, chairs, etc. Oversee maintenance of all banquet equipment, function spaces and cleanliness of all banquet areas. Maintain theme prop inventories and maintenance as well as any other equipment needs such as linen. Staff functions for optimum labor costs and maximum service. Write accurate schedules within designated staffing guidelines. Maintain uniform inventory and linen inventory. Perform all other administrative functions required and communicate information from management meetings. Bi-monthly payroll including tip pool breakdown done accurately and on time. Evaluating and pre-planning, being prepared for large groups and special functions including holidays. Operate all special events of the hotel coordinating staffing and service. Work in a safe manner at all times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual. Qualifications Minimum of two years experience in Banquet Management/Director experience preferably in a 4 or 5 star resort. Ability to perform all duties of Banquet staff Must have a flexible schedule to include nights, weekends and holidays. Must be able to bend, push, pull, lift and stand up to 8 hours.