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Omni Hotels Indianapolis, IN, USA
Apr 22, 2018
Location Severin Hotel Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions. Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of "Hoosier Hospitality" are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you. Job Description This position ensures that all Housekeeping and Food & Beverage Linens are processed in a timely manner meeting the expectations of Omni Hotels & Resorts standards while minimizing as much discarded product as possible. Responsibilities Sorting of dirty linen from laundry chute to be processed. Pickup of dirty linen from Food & Beverage Outlets/Banquets Operating all washers, dryers, ironers and towel folders Stacking clean items into laundry bins/trucks to be delivered to the guest room floors or Food & Beverage areas. Operating smaller washers/dryers to process specialty items or special requests for guests. Maintain cleanliness and organization of the department at all times. Adhere by safety and sanitization regulations as instructed by OSHA and the Omni Hotels & Resorts. Qualifications Must be able to stand in work station for up to 7 hours per shift Must be able to lift up to 50 pounds on a regular basis. Must be able to push and pull carts up to 250 pounds often throughout the shift. Must be able to bend, stoop, squat and stretch on a regular basis. Must be able to understand and follow directions in the spoken language of the work area. Must be able to travel to various areas of the hotel to pick/deliver linen items in allotted time provided. Must be able to work a flexible schedule including day, evening, weekends and holidays. Must live in Central Indiana.
Omni Hotels Atlanta, GA, USA
Apr 22, 2018
Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description To ensure the function room is set according to guest expectation and Omni standards. This position will set up, breakdown, and clean all space associated with banquets and conventions. Responsibilities • Set up, stock, and maintain meeting rooms • Refresh meeting rooms during meals and coffee breaks • Complete final breakdown of meeting room • Clean and return equipment to proper location • Must be able to follow instructions on the Banquet Event Order • Assist other departments when needed to ensure optimum service to guests Qualifications • Must be able to work in a fast paced environment • Must be able to multi task • Must be able to stand and walk for an extended period of time or for an entire shift • Must be able to move, lift, carry, push, pull, and place objects weighing up to 50lbs without assistance • Must be able to work flexible shifts including nights, weekends, and holidays
Omni Hotels Vallejo, CA 94590, USA
Apr 22, 2018
Location King Edward Hotel With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres. It's no wonder the Omni King Edward is the perfect destination for business and leisure travellers alike. The Omni King Edward Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni King Edward Hotel may be your perfect match Job Description Guest Services Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Guest Services Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Guest Services Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure and handle stress effectively Ability to stand for long periods of time Previous customer service experience Previous hotel front desk experience Previous experience with Opera preferred Previous cashiering experience is preferred Must be able to work all shifts (including overnight shifts)
Omni Hotels Bretton Woods, Carroll, NH 03575, USA
Apr 22, 2018
Location Mount Washington Hotel As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match. Job Description The Nail Technician is responsible for providing high quality nail salon services to members and guests using professional skills that meet the individual needs of each client serviced. The Nail Technician will prescribe the appropriate regimen of nail products and services for each client. Responsibilities Ability to give meticulous manicure, pedicure, artificial nail application and hand/foot treatments. Aid in ordering and stocking of supplies. Prepare nail care equipment, sanitize instruments, treatment areas and supplies daily, and complete all tasks necessary for opening and closing shifts. Maintain an impeccably clean and sterile working environment. Stay up to date on various techniques and services via classes and seminars. Provide the very highest quality in terms of treatment and professional concept. Qualifications 2 years experience and training in similar position in the hotel/resort/guest service industry. Required State license and certification. Adhere all of the various written mandatory standards of operations, policies and procedures. Attend all staff meetings. Must be able to lift 10 Lbs.