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IT Data Analyst

IT Data Analyst

Charlotte, North Carolina;Richardson, Texas

**Job Description:**

The IT Data Analyst supports the SACM Operations team which is responsible to ensure the assets (hardware/software) required to deliver services are properly controlled, and that accurate and reliable information about those assets are available when and where it is needed. The SACM Operations team provides reporting and operational capability for managing the inventory within the CMDB; including management of the Remedy internal product catalog.

**Job Responsibilities**

+ Perform analytical analysis and assessments of data integration sources into the Master Data Warehouse

+ Perform and communicate data consistency and accuracy assessments across key IT infrastructure SORs

+ Drive future data standardization and quality measurements based on analysis outcomes

**Required Skills**

+ Experience in Data Analysis or Data Integration

+ Strong SQL skills against industry standard DBMS (Netezza, IBM, DB2, Oracle, SQL Server)

+ Problem Management and root cause for data quality issues and development of metrics to support

+ Strong interpersonal and business skills to achieve cooperation/coordination of multiple tasks being performed

+ Ability to communicate effectively to multiple levels in technology organization

+ Ability to effectively deal with multiple deadline-driven, customer-sensitive projects and tasks

+ Very strong time management and task prioritization skills

+ Ability to communicate clearly and concisely verbally and in writing

+ Ability to work with Senior management both on the Technology as well as Business

+ Experience working and articulating analysis results

+ Knowledge of IT Service Management, ITIL principles (Specifically, IT Asset and Configuration Management) and ITIL V3 2011

+ Ability to assess and suggest changes to the Master Model over time

+ Ability to provide input to reporting and integration requirements

**Desired Job Skills**

+ Knowledge of Data Warehouse and ETL architecture


+ Cobit 5

**Core Technology Infrastructure Organization:**

+ _Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world_

+ _Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully_

+ _Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals._

+ _Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience._

+ _Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs._

+ _Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital._

**LOB Job Profile:**

Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.


1st shift (United States of America)

**Hours Per Week:**


Learn more about this role

Full time


Manages People: No

Travel: No


Talent Acquisition Contact:

Referral Bonus:

IT Data Analyst

Full time
Charlotte, NC

Published on 04/08/2021

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