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Meritage Host AM | Full Time

Location

Interlocken Resort

The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet.

The Omni Interlocken Resort's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match.

Job Description

To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards.

Responsibilities

  • Answer phone calls.
  • Seating guests.
  • Control heavy volume at Restaurant entrance.
  • Knowledge of hotel property.
  • Inform the guest about buffets.
  • Attend to and anticipate guests' needs.
  • Familiarization with menu.
  • Greeting guests.
  • Knowledge of daily specials.



Qualifications

  • Open Table knowledge preferred.
  • Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items.
  • Developed customer service skills with refined phone etiquette.
  • Professional appearance, high energy and the ability to naturally engage with guests.
  • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
  • Ability to work cohesively with co-workers both within and outside of your department.
  • Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment.
  • Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting.
  • Stand or walk for an extended period or for an entire work shift.
  • Must be able to work a variety of shifts, including weekends and holidays.


Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Meritage Host AM | Full Time

Full time
Broomfield, CO

Published on 10/26/2019