Call Center Customer Service Representative needed now!

  • Express Employment Professionals
  • Santa Clarita, CA, USA
  • Apr 20, 2018
Business Services

Job Description


Salary: $13hr.

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.

Starting Pay: $13hr

Responsibilities:

  • Training and job will be in the city of Santa Clarita

  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services

    Qualifications:

  • High School Diploma

  • Must have 2-3 years customer service experience

  • Must be able to resolve customer concerns in a quality oriented way to produce a positive outcome

  • Must be able to handle complex request w/patience and professionalism

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills, 40WPM

    The position is Temp to Hire, when hired full time you will get benefits (Medical, Dental & Vision)

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws. Including the City of Los Angeles' Fair Chance Initiative for hiring Ordinance.

Express Office: Santa Clarita

28111 Avenue Stanford

Santa Clarita, CA 91355