Bellperson (Overnight-Part Time)

  • Omni Hotels
  • Irving, TX, USA
  • Apr 21, 2018
Hospitality / Restaurant / Food Service

Job Description

Location

Mandalay Hotel

Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch.

The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match.

Job Description

The Night Bellperson is responsible providing friendly and efficient service during the arrival and departure process for guests during the overnight hours, including greetings, parking and retrieval of vehicles, delivery and storage of luggage.

Responsibilities

  • Warmly greeting all guests.
  • Assisting guests with luggage.
  • Completing parking forms to include physical vehicle inspection. Parking guest's vehicles in a safe manner.
  • Retrieval of vehicles in an urgent manner.
  • In-room deliveries of amenities.
  • Must have complete knowledge of service time, menu, and specials.
  • Prepare, deliver and service orders.
  • Always inquire if additional service is needed.
  • Responsible for each check.
  • Responsible for pick-up tables and trays.
  • Responsible for set-up, delivery and presentation of VIP amenity.
  • Responsible for hospitality set-up.
  • Must consult with supervisor on any food pick-up difficulty.
  • Complete all side duties as assigned.
  • Must minimize breakage.
  • Attend all designated staff meetings and training sessions.
  • Responsible for select guest pick up, and drop off (if needed), and setup.
  • Delivery of newspapers and express check-out folios to guestrooms.
  • Staging cars for departures.
  • Keeping guest's keys secure at all items.
  • Ample knowledge of property layout, activities, outlets and hours of operation.


Qualifications

  • High School graduate or equivalent; Two years of college education preferred
  • Valid drivers' license and clean driving record; ability to learn to drive manual vehicles.
  • Experience in the hospitality industry preferred.
  • Excellent oral and communication skills; excellent customer service skills.
  • Willingness to work flexible schedule including mornings, nights, holidays and weekends; comfortable standing for long periods of time and working in all types of weather conditions.