Banquet Manager

  • Omni Hotels
  • Irving, TX, USA
  • Feb 15, 2018
Hospitality / Restaurant / Food Service

Job Description


Mandalay Hotel

Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch.

The Omni Mandalay's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match.

Job Description

The Banquets Manager is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards. This is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.


  • Represents management at functions.
  • Determines set-ups in conjunction with Director of Catering.
  • Coordinates functions with service staff, Chef, and Head Steward. Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff.
  • Coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste.
  • Briefs waiters on functions and procedure of service.
  • Establishes high standards of quality service and maintains them through effective training and continuous upgrading.
  • Maintains the equipment entrusted to his care and keeps pars up.
  • Maintains records, reports, closing reports and payroll costs.
  • Inspects function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition.
  • Conscious of business fluctuations, reacts either increasing of decreasing when volume of business fluctuates up or down.
  • Maximizes profits in his department through effective management techniques keeping in mind at all times guest satisfaction.
  • Must stay updated on new food and wine trends. Sets the pace and a good example for a successful quality operation.
  • Prepare for and conduct departmental meetings.
  • Use Synergy and Epitome Reports to effectively relay guest concerns to other departments.


  • 8 plus years of previous Banquet experience is desirable in hotel setting
  • High School Degree or Equivalent; Some College Preferred.
  • Exceptional people skills preferred.
  • Must be detail oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress.
  • Computer skills required