Director of Banquets

  • Omni Hotels
  • Boston, MA, USA
  • Feb 01, 2018
Hospitality / Restaurant / Food Service

Job Description


Parker House Hotel

As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.

Job Description

The Director of Banquets is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards. This is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.


  • Represents management at functions.
  • Determines set-ups in conjunction with Director of Catering.
  • Coordinates functions with service staff, Chef and Executive Steward. Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff.
  • Coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste.
  • Briefs waiters on functions and procedure of service.
  • Establishes high standards of quality service and maintains them through effective training and continuous upgrading.
  • Maintains the equipment entrusted to his care and keeps pars up.
  • Maintains records, reports, closing reports and payroll costs.
  • Inspects function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition.
  • Conscious of business fluctuations, reacts either increasing of decreasing when volume of business fluctuates up or down.
  • Maximizes profits in his department through effective management techniques keeping in mind at all times guest satisfaction.
  • Must stay updated on new food and wine trends. Sets the pace and a good example for a successful quality operation.
  • Prepare for and conduct departmental meetings.
  • Use Synergy and Epitome Reports to effectively relay guest concerns to other departments.


  • 5 plus years of previous Banquet experience is desirable in hotel setting
  • Bachelors Degree required.
  • Exceptional people skills preferred.
  • Must be detail oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress.
  • Computer skills required