Housekeeping Coordinator

  • Omni Hotels
  • Louisville, KY, USA
  • Dec 19, 2017
General Labor Hospitality / Restaurant / Food Service

Job Description

Location

Scheduled to open March 6, 2018, this luxurious Omni property located in the heart of Downtown Louisville, is designed with intersecting towers that represent the crossroads of the past, present and future of Louisville. Inspired by the city's rich history and authentic character, the Omni Louisville will transform one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.

The hotel will be a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, will allow guests to rest, relax or socialize with spectacular views of the city from above. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley.

Guests will also enjoy a dynamic 20,000 square foot modern urban lifestyle market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Bros. coffee, baking bread and fragrant fresh flowers.

Job Description

Coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, seamstress and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. Responsible for the day to day office operations for the housekeeping department.

**Please join us for our job fair on January 18th and 19th at the KFC Yum! Center from 8:00am-5:00pm each day.

Responsibilities

  • Open and close Housekeeping Department daily.
  • Maintain Lost and Found records.
  • Dispatch all calls to appropriate discipline.
  • Communicate effectively with all departments, including engineering.
  • Update Synergy requests.
  • Respond to all phone calls/ requests from guests and other departments.
  • Monitor computer system.
  • Maintain clear and efficient communication with the Front Desk.
  • Maintain cleanliness and organization in department.
  • Walk the floors and inspect guest rooms.


Qualifications

  • Must be able to read, write, and communicate in fluent English.
  • Ability to work days, afternoons, weekends, and holidays.
  • Must possess basic computational ability.
  • Must reside within 50 miles of the hotel.
  • Previous experience as a coordinator and/or answering phones strongly preferred.
  • Bi-lingual in Spanish preferred.