Omni Hotels Austin, TX, USA
Jun 12, 2018
Overview Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description The General Manager serves as the primary strategic business leader of the Omni Barton Creek Resort as it prepares to be relaunched in mid-2019 following an extensive renovation and expansion plan that will fully transform it into the most luxurious resort in the Lone Star State. Secluded in the rolling Hill Country of Austin, TX, the 4,000 acre resort is known as a golfer's paradise. When it reopens, it will provide the perfect accommodations for golf getaways, romantic weekends, exceptional meetings and events and memorable family vacations. Evolving into a 493-room retreat, the premier resort will feature a brand new signature spa, new resort tower, refreshed conference center, six new restaurant concepts, an expanded poolscape, a new golf clubhouse and much more. The General Manager is responsible for all aspects of the resort operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. The General Manager leads a team in the development and implementation of resort-wide strategies and ensures implementation of brand service programs and initiatives with the objective of meeting and/or exceeding guest expectations. In addition, the General Manager builds and maintains relationships with key customers, civic and community leaders and influencers through personal engagement. Responsibilities Identifies key drivers of business success to sets the strategic business plan with goals and expectations for direct reports Creates a cohesive leadership team and positive business environment that consistently delivers results Works collaboratively with the Country Club Manager to create synergy with the resort and club staff, marketing efforts, member relations, etc. Fosters career development and inspires and motivates the team to achieve operational excellence Develops deployment strategies to market property in order to continue to grow market share Supports the sales strategy by encouraging effective revenue management practices Reviews the STR report, competitive data and other resources to maintain a strong understanding of the property's market position Reviews sales goals and strategies to ensure alignment with positioning and pricing Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year Ensures capital expenditures are budgeted and deployed effectively Holds staff accountable for successful performance in a positive manner Utilizes an "open door" policy Communicates a clear and consistent message regarding property goals to produce desired results Fosters associate engagement to providing excellent service Conducts annual performance appraisals with direct reports according to Standard Operating Procedures Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Works collaboratively with the Global Sales and external sales organizations to build and nurture strong relationships to aid the business objectives of the property Provides strategic direction and direct support to ensure the success of the group sales team Participates in daily operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction Participates directly in risk management issues and prevention, including legal and workers compensation Ensures accurate revenue, expense and labor forecasts and execution Creates development plans based on individual strengths, development needs, career aspirations and abilities Participates in loyalty program member relations to facilitate acquisition and retention Qualifications 10 years' experience as a General Manager in an four-diamond environment Previous experience in a large-scale resort environment College degree preferred in business, hospitality or related field Strong leadership skills Excellent communications skills Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to email@example.com .