Overview Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description The General Manager serves as the primary strategic business leader of the Omni Barton Creek Resort as it prepares to be relaunched in mid-2019 following an extensive renovation and expansion plan that will fully transform it into the most luxurious resort in the Lone Star State. Secluded in the rolling Hill Country of Austin, TX, the 4,000 acre resort is known as a golfer's paradise. When it reopens, it will provide the perfect accommodations for golf getaways, romantic weekends, exceptional meetings and events and memorable family vacations. Evolving into a 493-room retreat, the premier resort will feature a brand new signature spa, new resort tower, refreshed conference center, six new restaurant concepts, an expanded poolscape, a new golf clubhouse and much more. The General Manager is responsible for all aspects of the resort operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. The General Manager leads a team in the development and implementation of resort-wide strategies and ensures implementation of brand service programs and initiatives with the objective of meeting and/or exceeding guest expectations. In addition, the General Manager builds and maintains relationships with key customers, civic and community leaders and influencers through personal engagement. Responsibilities Identifies key drivers of business success to sets the strategic business plan with goals and expectations for direct reports Creates a cohesive leadership team and positive business environment that consistently delivers results Works collaboratively with the Country Club Manager to create synergy with the resort and club staff, marketing efforts, member relations, etc. Fosters career development and inspires and motivates the team to achieve operational excellence Develops deployment strategies to market property in order to continue to grow market share Supports the sales strategy by encouraging effective revenue management practices Reviews the STR report, competitive data and other resources to maintain a strong understanding of the property's market position Reviews sales goals and strategies to ensure alignment with positioning and pricing Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year Ensures capital expenditures are budgeted and deployed effectively Holds staff accountable for successful performance in a positive manner Utilizes an "open door" policy Communicates a clear and consistent message regarding property goals to produce desired results Fosters associate engagement to providing excellent service Conducts annual performance appraisals with direct reports according to Standard Operating Procedures Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Works collaboratively with the Global Sales and external sales organizations to build and nurture strong relationships to aid the business objectives of the property Provides strategic direction and direct support to ensure the success of the group sales team Participates in daily operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction Participates directly in risk management issues and prevention, including legal and workers compensation Ensures accurate revenue, expense and labor forecasts and execution Creates development plans based on individual strengths, development needs, career aspirations and abilities Participates in loyalty program member relations to facilitate acquisition and retention Qualifications 10 years' experience as a General Manager in an four-diamond environment Previous experience in a large-scale resort environment College degree preferred in business, hospitality or related field Strong leadership skills Excellent communications skills Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jun 12, 2018
Overview Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description The General Manager serves as the primary strategic business leader of the Omni Barton Creek Resort as it prepares to be relaunched in mid-2019 following an extensive renovation and expansion plan that will fully transform it into the most luxurious resort in the Lone Star State. Secluded in the rolling Hill Country of Austin, TX, the 4,000 acre resort is known as a golfer's paradise. When it reopens, it will provide the perfect accommodations for golf getaways, romantic weekends, exceptional meetings and events and memorable family vacations. Evolving into a 493-room retreat, the premier resort will feature a brand new signature spa, new resort tower, refreshed conference center, six new restaurant concepts, an expanded poolscape, a new golf clubhouse and much more. The General Manager is responsible for all aspects of the resort operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. The General Manager leads a team in the development and implementation of resort-wide strategies and ensures implementation of brand service programs and initiatives with the objective of meeting and/or exceeding guest expectations. In addition, the General Manager builds and maintains relationships with key customers, civic and community leaders and influencers through personal engagement. Responsibilities Identifies key drivers of business success to sets the strategic business plan with goals and expectations for direct reports Creates a cohesive leadership team and positive business environment that consistently delivers results Works collaboratively with the Country Club Manager to create synergy with the resort and club staff, marketing efforts, member relations, etc. Fosters career development and inspires and motivates the team to achieve operational excellence Develops deployment strategies to market property in order to continue to grow market share Supports the sales strategy by encouraging effective revenue management practices Reviews the STR report, competitive data and other resources to maintain a strong understanding of the property's market position Reviews sales goals and strategies to ensure alignment with positioning and pricing Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year Ensures capital expenditures are budgeted and deployed effectively Holds staff accountable for successful performance in a positive manner Utilizes an "open door" policy Communicates a clear and consistent message regarding property goals to produce desired results Fosters associate engagement to providing excellent service Conducts annual performance appraisals with direct reports according to Standard Operating Procedures Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Works collaboratively with the Global Sales and external sales organizations to build and nurture strong relationships to aid the business objectives of the property Provides strategic direction and direct support to ensure the success of the group sales team Participates in daily operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction Participates directly in risk management issues and prevention, including legal and workers compensation Ensures accurate revenue, expense and labor forecasts and execution Creates development plans based on individual strengths, development needs, career aspirations and abilities Participates in loyalty program member relations to facilitate acquisition and retention Qualifications 10 years' experience as a General Manager in an four-diamond environment Previous experience in a large-scale resort environment College degree preferred in business, hospitality or related field Strong leadership skills Excellent communications skills Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Overview La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description The Managing Director functions as the primary strategic business leader of the resort. As leader of the resort, this position is responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. The Managing Director leads a team in the development and implementation of resort-wide strategies and ensures implementation of brand service programs and initiatives with the objective of meeting and/or exceeding guest expectations. In addition, the Managing Director builds and maintains relationships with key customers, civic and community leaders and influencers through personal engagement. Responsibilities Sets goals and expectations for direct reports Identifies leadership and fosters career development Inspires and motivates team to achieve operational excellence Creates a cohesive leadership team and positive business environment that consistently delivers results Develops deployment strategies to market resort in order to continue to grow market share Supports the sales strategy by encouraging effective revenue management practices Reviews the STR report, competitive shopping reports and other resources to maintain a strong understanding of the resort's market position Identifies key drivers of business success Reviews sales goals and strategies to ensure alignment with positioning and pricing Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year Ensures capital expenditure funds are being budgeted and deployed effectively and within program Holds staff accountable for successful performance in a positive manner Utilizes an "open door" policy Communicates a clear and consistent message regarding resort goals to produce desired results Fosters associate engagement to providing excellent service Conducts annual performance appraisals with direct reports according to Standard Operating Procedures Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Works collaboratively with the Convention & Visitors Bureau and Global Sales Offices to build and nurture strong relationships to aid the business objectives of the resort Provides strategic direction and direct support to ensure the success of the group sales team Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction Participates directly in risk management issues and prevention, including legal and workers compensation Ensures accurate revenue, expense and labor forecasts and execution Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities Participates in loyalty program member relations to facilitate acquisition and retention Qualifications 10 years minimum experience as a General Manager in an four-diamond environment Previous experience in a large-scale resort environment with strong alliances with convention centers Strong leadership skills Excellent communications skills Able to motivate team to provide best-in-class customer service Experience working in a heavy union environment a plus 10+ years of P&L responsibilities
Jun 07, 2018
Overview La Costa Resort and Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival. Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match. Job Description The Managing Director functions as the primary strategic business leader of the resort. As leader of the resort, this position is responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. The Managing Director leads a team in the development and implementation of resort-wide strategies and ensures implementation of brand service programs and initiatives with the objective of meeting and/or exceeding guest expectations. In addition, the Managing Director builds and maintains relationships with key customers, civic and community leaders and influencers through personal engagement. Responsibilities Sets goals and expectations for direct reports Identifies leadership and fosters career development Inspires and motivates team to achieve operational excellence Creates a cohesive leadership team and positive business environment that consistently delivers results Develops deployment strategies to market resort in order to continue to grow market share Supports the sales strategy by encouraging effective revenue management practices Reviews the STR report, competitive shopping reports and other resources to maintain a strong understanding of the resort's market position Identifies key drivers of business success Reviews sales goals and strategies to ensure alignment with positioning and pricing Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year Ensures capital expenditure funds are being budgeted and deployed effectively and within program Holds staff accountable for successful performance in a positive manner Utilizes an "open door" policy Communicates a clear and consistent message regarding resort goals to produce desired results Fosters associate engagement to providing excellent service Conducts annual performance appraisals with direct reports according to Standard Operating Procedures Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation Works collaboratively with the Convention & Visitors Bureau and Global Sales Offices to build and nurture strong relationships to aid the business objectives of the resort Provides strategic direction and direct support to ensure the success of the group sales team Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction Participates directly in risk management issues and prevention, including legal and workers compensation Ensures accurate revenue, expense and labor forecasts and execution Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities Participates in loyalty program member relations to facilitate acquisition and retention Qualifications 10 years minimum experience as a General Manager in an four-diamond environment Previous experience in a large-scale resort environment with strong alliances with convention centers Strong leadership skills Excellent communications skills Able to motivate team to provide best-in-class customer service Experience working in a heavy union environment a plus 10+ years of P&L responsibilities
Overview Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description Reporting directly to the General Manager, the Hotel Manager assists in the overall management responsibility for the operation of the hotel including associate relations, guest service, profitability, product quality, and compliance to Omni standards. Responsibilities Works closely with the other Executive Committee members to ensure all financial, service standards and employee relation goals are met. Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team. Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers. Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service. Directs property operation in General Manager's absence. Maintains close communication with the General Manager and other department/division heads. Recommends programs for the motivation and development of staff. Assists in developing annual budget and action plans, including annual objectives. Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required. Conducts daily review of hotel operations with Department Heads. Attends hotel operational meetings, rooms and food & beverage departmental meetings, and associate-related events. Reviews annual objectives composed by department heads and monitors progress to completion over coming year. Qualifications Position requires a minimum of five years progressive Senior Leadership experience, with at least two of these years in an Executive Committee position. Must have experience in all areas of Hotel Operations, to include Rooms and Food & Beverage, preferably in an upscale high volume convention hotel. College degree preferred Exceptional management skills with a proven track record in mentoring/leading a successful team Ability to budget and forecast productivities and direct expenses Ability to establish and maintain relationships with vendors, community and organizations Excellent technical skills to include MS Office, PMS system Opera, Delphi and Oracle. Mastery level understanding of forecasting, scheduling, payroll, associate relation matters, service recovery, budgeting, managing inventories, cost control, daily reviews and analysis of operating results required. Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff. Ability to effectively mentor key leadership positions, to include department heads and assistant managers. Able to set priorities for the Rooms and Food & Beverage leadership teams and provide feedback to others that enhances performance. Ability to prioritize, organize and follow up on all assigned items, including guest requests and questions. Ability to work well under pressure, think clearly, quickly and make concise decisions Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. The ability to stand/walk for extended periods of time. The ability to lift up to 40 pounds and push/pull/carry up to 50 pounds. The ability to work a flexible schedule, including nights, weekends and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jun 05, 2018
Overview Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description Reporting directly to the General Manager, the Hotel Manager assists in the overall management responsibility for the operation of the hotel including associate relations, guest service, profitability, product quality, and compliance to Omni standards. Responsibilities Works closely with the other Executive Committee members to ensure all financial, service standards and employee relation goals are met. Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team. Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers. Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service. Directs property operation in General Manager's absence. Maintains close communication with the General Manager and other department/division heads. Recommends programs for the motivation and development of staff. Assists in developing annual budget and action plans, including annual objectives. Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required. Conducts daily review of hotel operations with Department Heads. Attends hotel operational meetings, rooms and food & beverage departmental meetings, and associate-related events. Reviews annual objectives composed by department heads and monitors progress to completion over coming year. Qualifications Position requires a minimum of five years progressive Senior Leadership experience, with at least two of these years in an Executive Committee position. Must have experience in all areas of Hotel Operations, to include Rooms and Food & Beverage, preferably in an upscale high volume convention hotel. College degree preferred Exceptional management skills with a proven track record in mentoring/leading a successful team Ability to budget and forecast productivities and direct expenses Ability to establish and maintain relationships with vendors, community and organizations Excellent technical skills to include MS Office, PMS system Opera, Delphi and Oracle. Mastery level understanding of forecasting, scheduling, payroll, associate relation matters, service recovery, budgeting, managing inventories, cost control, daily reviews and analysis of operating results required. Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff. Ability to effectively mentor key leadership positions, to include department heads and assistant managers. Able to set priorities for the Rooms and Food & Beverage leadership teams and provide feedback to others that enhances performance. Ability to prioritize, organize and follow up on all assigned items, including guest requests and questions. Ability to work well under pressure, think clearly, quickly and make concise decisions Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. The ability to stand/walk for extended periods of time. The ability to lift up to 40 pounds and push/pull/carry up to 50 pounds. The ability to work a flexible schedule, including nights, weekends and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Are you a passionate food service professional? Are you someone passing through looking for seasonal work? Are you looking to pick up some summer time cash before you go back to school this fall! We have recently added food service operation management to our portfolio and our very excited to announce the opening of many many new positions within our growing company! We have positions available from cart attendants to catering bartenders to Sous Chef positions, pool runners, we have something for everyone and WE WANT YOU!! To see a little bit about what we already do check out our website at www.farmtofender.com.
Come and join the team!
Come join the excitement!
Have fun at work again!
Available positions at our New High Vista Club Location . 88 Country Club Road Mills River NC 28759:
General Manager (Starting at $40K) Catering and booking sales coordinator (Starting $28,000) Catering Manager (Starting at $35,000)
Catering/Banquet Captains (Starting at $14)
Lead Banquet Chef (Starting at $14)
Line Cooks (Starting at $12)
Dish washers (Starting at $10)
Utility/Room Set-up (Starting at $11)
Servers (Catering, Pub and Pool) (Starting at $5.50 + tips)
May 30, 2018
Full time
Are you a passionate food service professional? Are you someone passing through looking for seasonal work? Are you looking to pick up some summer time cash before you go back to school this fall! We have recently added food service operation management to our portfolio and our very excited to announce the opening of many many new positions within our growing company! We have positions available from cart attendants to catering bartenders to Sous Chef positions, pool runners, we have something for everyone and WE WANT YOU!! To see a little bit about what we already do check out our website at www.farmtofender.com.
Come and join the team!
Come join the excitement!
Have fun at work again!
Available positions at our New High Vista Club Location . 88 Country Club Road Mills River NC 28759:
General Manager (Starting at $40K) Catering and booking sales coordinator (Starting $28,000) Catering Manager (Starting at $35,000)
Catering/Banquet Captains (Starting at $14)
Lead Banquet Chef (Starting at $14)
Line Cooks (Starting at $12)
Dish washers (Starting at $10)
Utility/Room Set-up (Starting at $11)
Servers (Catering, Pub and Pool) (Starting at $5.50 + tips)
Overview Mokara Hotel and Spa The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one. The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match. Job Description Reporting directly to the Area Managing Director, the Hotel Manager assists in the overall management responsibility for the operation of the hotel including associate relations, guest service, profitability, product quality, and compliance to Omni standards. Responsibilities Works closely with the other Executive Committee members to ensure all financial, service standards and employee relation goals are met. Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team. Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers. Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service. Directs property operation in Area Managing Director's absence. Maintains close communication with the Managing Director and other department/division heads. Recommends programs for the motivation and development of staff. Assists in developing annual budget and action plans, including annual objectives. Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required. Conducts daily review of hotel operations with Department Heads. Attends hotel operational meetings, rooms and food & beverage departmental meetings, and associate-related events. Reviews annual objectives composed by department heads and monitors progress to completion over coming year. Qualifications Position requires a minimum of five years progressive Senior Leadership experience, with at least two of these years in an Executive Committee position. Must have experience in all areas of Hotel Operations, to include Rooms and Food & Beverage, preferably in an upscale high volume convention hotel. College degree preferred Exceptional management skills with a proven track record in mentoring/leading a successful team Ability to budget and forecast productivities and direct expenses Ability to establish and maintain relationships with vendors, community and organizations Excellent technical skills to include MS Office, PMS system Opera, Delphi and Oracle. Mastery level understanding of forecasting, scheduling, payroll, associate relation matters, service recovery, budgeting, managing inventories, cost control, daily reviews and analysis of operating results required. Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff. Ability to effectively mentor key leadership positions, to include department heads and assistant managers. Able to set priorities for the Rooms and Food & Beverage leadership teams and provide feedback to others that enhances performance. Ability to prioritize, organize and follow up on all assigned items, including guest requests and questions. Ability to work well under pressure, think clearly, quickly and make concise decisions Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. The ability to stand/walk for extended periods of time. The ability to lift up to 40 pounds and push/pull/carry up to 50 pounds. The ability to work a flexible schedule, including nights, weekends and holidays.
May 15, 2018
Overview Mokara Hotel and Spa The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one. The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match. Job Description Reporting directly to the Area Managing Director, the Hotel Manager assists in the overall management responsibility for the operation of the hotel including associate relations, guest service, profitability, product quality, and compliance to Omni standards. Responsibilities Works closely with the other Executive Committee members to ensure all financial, service standards and employee relation goals are met. Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team. Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers. Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service. Directs property operation in Area Managing Director's absence. Maintains close communication with the Managing Director and other department/division heads. Recommends programs for the motivation and development of staff. Assists in developing annual budget and action plans, including annual objectives. Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required. Conducts daily review of hotel operations with Department Heads. Attends hotel operational meetings, rooms and food & beverage departmental meetings, and associate-related events. Reviews annual objectives composed by department heads and monitors progress to completion over coming year. Qualifications Position requires a minimum of five years progressive Senior Leadership experience, with at least two of these years in an Executive Committee position. Must have experience in all areas of Hotel Operations, to include Rooms and Food & Beverage, preferably in an upscale high volume convention hotel. College degree preferred Exceptional management skills with a proven track record in mentoring/leading a successful team Ability to budget and forecast productivities and direct expenses Ability to establish and maintain relationships with vendors, community and organizations Excellent technical skills to include MS Office, PMS system Opera, Delphi and Oracle. Mastery level understanding of forecasting, scheduling, payroll, associate relation matters, service recovery, budgeting, managing inventories, cost control, daily reviews and analysis of operating results required. Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff. Ability to effectively mentor key leadership positions, to include department heads and assistant managers. Able to set priorities for the Rooms and Food & Beverage leadership teams and provide feedback to others that enhances performance. Ability to prioritize, organize and follow up on all assigned items, including guest requests and questions. Ability to work well under pressure, think clearly, quickly and make concise decisions Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. The ability to stand/walk for extended periods of time. The ability to lift up to 40 pounds and push/pull/carry up to 50 pounds. The ability to work a flexible schedule, including nights, weekends and holidays.
Overview Montelucia Resort and Spa Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property's distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain's Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment. Job Description This position functions as the primary, strategic business leader of the Omni Scottsdale, responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation intended to deliver a return on investment to ownership. The General Manager leads a team in the development and implementation of property-wide strategies and ensures implementation of brand service strategy and initiatives, with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers and members through personal involvement in the sales process. The position ensures Omni Hotels & Resorts sales channels are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Responsibilities Sets goals and expectations for direct reports. Identifies leadership and fosters career development. Inspires and motivates team to achieve operational excellence. Creates a cohesive leadership team and positive business environment that consistently delivers results Develops deployment strategies to market property in order to continue to grow market share. Supports the sales strategy by encouraging effective revenue management practices. Reviews the STR report, competitive shopping reports and using other resources to maintain an awareness of the property's market position. Identifies key drivers of business success. Reviews sales goals and strategies to ensure alignment with positioning and pricing Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year. Ensures capital expenditure funds are being budgeted and deployed effectively and within program. Holds staff accountable for successful performance in a positive manner. Utilizes an "open door" policy. Communicates a clear and consistent message regarding property goals to produce desired results. Fosters associate engagement to providing excellent service. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Works collaboratively with various Homeowners Associations and Global Sales Offices to build and nurture strong relationships to aid the business objectives of the resort Provides strategic direction and direct support to ensure the success of the group sales team. Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction Participates directly in risk management issues and prevention including legal and workers compensation Ensures accurate revenue, expense and labor forecasts and execution Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities. Participates in member relations to facilitate retention and acquisition. Qualifications 10 years minimum experience as a General Manager in an upscale environment Previous experience in a similar environment and type of hotel preferable Strong leadership skills Excellent communications skills Able to motivate team to provide best-in-class customer service 10+ years of P&L responsibilities Education preferred
May 08, 2018
Overview Montelucia Resort and Spa Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property's distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain's Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment. Job Description This position functions as the primary, strategic business leader of the Omni Scottsdale, responsible for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation intended to deliver a return on investment to ownership. The General Manager leads a team in the development and implementation of property-wide strategies and ensures implementation of brand service strategy and initiatives, with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers and members through personal involvement in the sales process. The position ensures Omni Hotels & Resorts sales channels are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Responsibilities Sets goals and expectations for direct reports. Identifies leadership and fosters career development. Inspires and motivates team to achieve operational excellence. Creates a cohesive leadership team and positive business environment that consistently delivers results Develops deployment strategies to market property in order to continue to grow market share. Supports the sales strategy by encouraging effective revenue management practices. Reviews the STR report, competitive shopping reports and using other resources to maintain an awareness of the property's market position. Identifies key drivers of business success. Reviews sales goals and strategies to ensure alignment with positioning and pricing Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year. Ensures capital expenditure funds are being budgeted and deployed effectively and within program. Holds staff accountable for successful performance in a positive manner. Utilizes an "open door" policy. Communicates a clear and consistent message regarding property goals to produce desired results. Fosters associate engagement to providing excellent service. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Works collaboratively with various Homeowners Associations and Global Sales Offices to build and nurture strong relationships to aid the business objectives of the resort Provides strategic direction and direct support to ensure the success of the group sales team. Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction Participates directly in risk management issues and prevention including legal and workers compensation Ensures accurate revenue, expense and labor forecasts and execution Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities. Participates in member relations to facilitate retention and acquisition. Qualifications 10 years minimum experience as a General Manager in an upscale environment Previous experience in a similar environment and type of hotel preferable Strong leadership skills Excellent communications skills Able to motivate team to provide best-in-class customer service 10+ years of P&L responsibilities Education preferred
Location The Homestead Our employees are what make The Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description This posting is for interviewees of the Smaller Earth, Omni Homestead Hiring Fair. Please submit your application for further processing of your Summer Work & Travel J1 Program. Qualifications Quaifications and requirements will vary based on position
Apr 25, 2018
Location The Homestead Our employees are what make The Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match. Job Description This posting is for interviewees of the Smaller Earth, Omni Homestead Hiring Fair. Please submit your application for further processing of your Summer Work & Travel J1 Program. Qualifications Quaifications and requirements will vary based on position
