As a **Security Officer Customer Service Patrol Driver** in **Normal, IL** , you will serve and safeguard clients in a range of industries such as Auto, and more. Join Allied Universal at a dynamic automotive location as an unarmed patrol professional with driving responsibilities. In this role, you will monitor and patrol assigned areas, stay visible to help reduce security-related concerns, and deliver outstanding customer service and communication. Working as part of a team, you will support daily operations with integrity in a caring, agile, reliable, and innovative environment.
**Position Type: Full Time**
**Pay Rate: $19.00 / Hour**
**Job Schedule:**
**Day** **Time**
Tue01:30 PM - 10:00 PM
Wed01:30 PM - 10:00 PM
Thur01:30 PM - 10:00 PM
Sat01:30 PM - 10:00 PM
Sun01:30 PM - 10:00 PM
**What You'll Do:**
+ Provide customer service to visitors, employees, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at an automotive location.
+ Respond to incidents, access concerns, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting unusual activity to site leadership.
+ Conduct regular and random patrols throughout production areas, parking lots, entry points, and the perimeter to help to deter unauthorized activity and identify potential issues.
+ Monitor entrances, exits, and vehicle traffic, verify credentials when required, and support access control processes for employees, guests, and/or deliveries.
+ Assist with incident reporting, policy reminders, and coordination during alarms, medical events, weather-related issues, and/or operational disruptions.
**Minimum Requirements:**
+ A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
+ A guard card and/or license is preferred.
+ Loss prevention experience is preferred.
+ Customer service experience is preferred.
+ CPR certification is preferred.
+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
+ Possess a high school diploma or equivalent.
+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
+ A valid driver’s license will be required for driving positions only.
**Why Join Us:**
+ **Smart Tools:** Access to our exclusive technology to view and claim additional shifts to earn more.
+ **Career Growth:** Get paid training and access to career growth opportunities.
+ **Financial and Health Benefits:** Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
+ **Exclusive Perks:** Enjoy discounts on top brands and services through our Perks Program.
**Job ID:** 2026-1595289
**Location:** United States-Illinois-Normal
**Job Category:** Security Officer