Network Engineer, Foundation and Support
**Summary:**
Meta is seeking a Network Engineer to join the Edge and Network Services (ENS) team, focused on the operational reliability, supportability, and continuous improvement of Meta's global production network infrastructure. In this role, you will drive incident response, change management, and automation initiatives across edge, caching, and backbone network infrastructure at hyperscale. You will partner with cross-functional engineering, vendor, and operations teams to identify root causes, implement process improvements, and ensure the operational fleet meets the demands of a large-scale global network.
**Required Skills:**
Network Engineer, Foundation and Support Responsibilities:
1. Incident Response: Drive work involves investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure during major incidents/site events (SEVs) on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
2. Change Management: You will be integral to identifying problems and implementing effective change within security and business continuity issues that affect the network, edge, and infrastructure at Meta. This may include driving initiatives regarding improvements to existing tools and processes, and providing feedback on new policies, practices, and procedures in order to scale with the rapid expansion of the Meta platform and customer base
3. Operational Experience: As an operations practitioner within the ENS team, you will be expected to drive operational efficiency in everything we do. In this role, you will directly or indirectly oversee a large contingent workforce responsible for delivering roadmapped projects and executing recurring operational activities. As such, identifying improvement opportunities across policies, processes, and procedures is essential to improving efficiency and the quality of the activities. You will optimize service delivery with a keen focus on standards compliance across the network
4. Team Leadership: Set team goals and work globally with cross-functional teams within and outside the organization to deliver business outcomes predictability across global sites. This also includes analysis around operational datasets to detect and inform the prioritization of problems to be resolved. This often culminates in the creation and communication of aligned team projects, programs, and roadmaps
5. Risk Management: Work with partner teams to design and implement aligned processes that identify and manage data and asset protection risks (i.e, security and privacy gaps, business continuity vulnerabilities, as well as operations continuity issues across the network
6. Information and Data Assurance: Ensure that relevant operational processes, procedures, and policy documentation are effectively managed and the data required to support operations is complete and accurate in systems
7. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our vision of all Tier-1 faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, in some cases, directly implementing lightweight solutions in code
8. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures. You should have the experience to formulate the right metrics and definitions of success to drive quality, efficiency, cost, and timeliness, and to evolve these over time to match changes to the infrastructure and business requirements
9. Communication: Provide clear and effective communication around personal and team goals, progress, outcomes, and lessons learned across the assigned scope
10. Travel: International and domestic travel may be required 25% of the time and up to 50% of the time, depending on the needs of the business
**Minimum Qualifications:**
Minimum Qualifications:
11. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
12. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
13. 4+ years of work experience in operating, deploying, and designing large-scale network, optical, and/or physical layer infrastructure
14. 4 + years of network operations experience while supporting large-scale service provider, datacenter, and/or enterprise network infrastructure
15. Communication experience: demonstrated skills to effectively engage with hardware vendors, service providers, and colocation facility vendors globally and effectively translate performance issues into technical engineering requirements
16. Experience in providing technical guidance to external vendors
17. Intermediate subject matter expertise in Network Services, including topology, traffic analysis, hardware platform, and architectures
18. 4+ years of experience with telecommunication networks in the terrestrial optical transport networks including DWDM, network infrastructures, optical testing, optical measurement principles, structured cabling and experience with photonic layer
19. Subject matter expertise with physical infrastructure design: rack elevations, cable types, connector types, optic types, patch panels, and facility infrastructure
20. Familiarity with Enterprise and Service Provider network hardware platforms and architectures, including Cisco and Juniper routers/switches and Nexus data center switching hardware platforms
21. Experience with physical data center design: rack elevations, cabling, fiber optics, power/cooling, and facility infrastructure
22. Experience with network hardware platforms and architectures including Ciena, Infinera, Nokia, Arista, Cisco WDM Equipment
**Preferred Qualifications:**
Preferred Qualifications:
23. Experience preparing and delivering executive-level communications such as business reviews, status updates, and strategic recommendations
24. Experience moving technical or engineering programs and products from inception to delivery and in articulating the impact using metrics
25. Experience with purchasing, negotiating, and end-to-end supplier management, such as managing global RFPs and contract negotiations
26. Direct leadership experience with global Network Operations Center (NOC) environments and managing Service Level Agreements and continuous improvement against metrics at scale
**Public Compensation:**
$135,000/year to $191,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.