Client Service and Marketing Strategist

Why You Want to Work Here:We’re a small financial services firm that specializes in retirement planning. We offer a relaxed environment with ample opportunity to grow and learn. With us, your work matters, and you’ll be able to make a huge impact on a small team. This role is perfect for someone who is passionate about growth, enjoys diving into new projects, thrives on both face-to-face and virtual interactions, and is never hesitant to pick up the phone to ensure clients feel valued and supported.Responsibilities of the Client Service and Marketing Strategist:

Develop and implement comprehensive marketing and client service strategies to increase the firm's visibility and deepen client engagement.
Coordinate and enhance client-facing activities, including scheduling meetings, organizing speaking engagements, and facilitating webinars.
Assist in the production of client-focused content, including marketing materials, videos, and podcasts, that underscores the firm’s value proposition.
Oversee the firm's online presence, ensuring website content is current, engaging, and client-centric.
Collaborate with the team to refine and implement actionable plans for client service improvement and marketing initiatives.
Ensure consistent, effective communication across all client touchpoints, maintaining the firm’s standards for excellence in customer service.

Qualifications of the Client Service and Marketing Strategist:

Proven experience in marketing, client service, or a related field.
Exceptional communication skills, both verbal and written.
Strong understanding of marketing strategies, digital marketing, and social media engagement.
Ability to work collaboratively in a team environment and independently as a self-starter.
High level of empathy, adaptability, and the ability to connect meaningfully with clients.
Exceptional organizational skills and attention to detail.
Demonstrated ability to prioritize tasks and projects with a strong follow-through.
Conscientious, responsible, and committed to enhancing client satisfaction and loyalty.

Client Service and Marketing StrategistWarrenton, VA
Full-Time
$60-70k + Benefits