We anticipate the application window for this opening will close on - 3 Apr 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

In this exciting role as a HUGO™ RAS Program Manager (RPM), you will be responsible for driving the successful adoption, operational excellence, and utilization growth of the HUGO™ Robotic-Assisted Surgery (RAS) platform across assigned accounts. The Surgical Robotics business is at the forefront of Medtronic’s mission to transform the future of surgery, empowering surgeons and hospitals to deliver optimal outcomes for patients worldwide. The Robotics Program Manager (RPM) is a strategic field-based role accountable for the success, growth, and clinical continuity of HUGO RAS programs within assigned accounts. The RPM ensures seamless collaboration between clinical teams, hospital stakeholders, and Medtronic functions to deliver best-in-class program performance and surgeon satisfaction.

As a leader in this space, you will collaborate closely with hospital leadership, surgical teams, commercial representatives, and Medtronic’s field support to maximize program impact and deliver exceptional value to our partners. Remote and flexible work arrangements are available, with travel up to 75% to hospital sites and case observation centers.

_Medtronic is committed to fostering a culture where you can thrive and make a difference. We offer meaningful work, growth opportunities, and a supportive environment that values your unique perspective. Join us and be part of a team that’s changing lives._

Learn more about the Surgical Robotics portfolio: Medtronic Surgical Robotics (https://www.medtronic.com/us-en/healthcare-professionals/products/surgic...) Technologies

**Key Responsibilities**

**Program Management & Growth**

+ Monitor and promote robotic case volume and case mix.

+ Monitor and analyze trends, proactively drive expansion opportunities and address downward trends.

+ Lead annual expectation-setting and regular program review meetings with hospital leadership and surgical departments.

+ Track and report performance against KPIs, leveraging NPS feedback to enhance user experience.

**Strategic Account Alignment**

+ Integrate the HUGO RAS program into broader surgical account plans and commercial objectives.

+ Collaborate with commercial teams to support capital planning, Software & Hardware upgrades, contract renewals, and digital solution deployment.

+ Act as the primary escalation point for operational, clinical, or commercial issues, coordinating resolution across teams.

+ Own program quality management, ensuring all issues are documented and addressed in the Medtronic Quality System.

**Surgeon Engagement & Community Building**

+ Maintain regular touchpoints with HUGO RAS users; attend procedures and collect structured feedback.

+ Support user retention, drive increased user utilization, proactively when trending is not positive, and convert new surgeon candidates by demonstrating workflow benefits.

+ Facilitate participation in HUGO user groups, masterclasses, and skill development opportunities.

**Operational Execution**

+ Ensure readiness for all scheduled robotic cases, including staffing, system, and instrument availability.

+ Oversee field inventory management, anticipate needs, and resolve discrepancies for uninterrupted execution.

+ Download, archive, and analyze tower log data to support program optimization.

**Training & Ecosystem Development**

+ Lead additional cohort onboarding and skill development for future users and staff via structured pathways.

+ Coordinate simulation training, dry-lab activities, live case mentorship, and proctorship management.

+ Act as the local lead for new technology and indication launches, ensuring operational and training readiness.

**Must Have: Minimum Requirements**

+ High School Diploma (or equivalent) AND 12+ years experience*

+ OR Associate’s Degree AND 10+ years experience*

+ OR Bachelor’s Degree AND 8+ years experience**Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences

+ Experience in working with Surgical teams in Operating Rooms

+ Experience in medical device commercialization efforts (sales, marketing, clinical) having managed products or services used in the operating room

+ Strong communication, presentation, business and analytical skills

**Nice to Have**

+ Bachelors degree with a minimum of 8 years of medical device sales and program management experience and expert level knowledge of company products and service

+ Experience with robotic-assisted surgery platforms.

+ Demonstrated success in change management and clinical adoption.

+ Familiarity with Medtronic’s Surgical Robotics business and product portfolio.

+ Ability to solve complex problems across multiple functions

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

**U.S. Work Authorization & Sponsorship**

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.

**Benefits & Compensation**

**Medtronic offers a competitive Salary and flexible Benefits Package**

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$135,000 - $135,000

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page\_name=signon&co\_num=30601&co\_affid=medtronic)

**About Medtronic**

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (https://www.medtronic.com/content/dam/medtronic-wide/public/united-state...) a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will…

+ **Build** a better future, amplifying your impact on the causes that matter to you and the world

+ **Grow** a career reflective of your passion and abilities

+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

**Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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