**Company Description**

**Why Bosch?**

Our strategic objective is to create connected solutions, improving the quality of life worldwide.

What’s important to us?

+ **Make Your Mark:** Give your job a meaning, with solutions “Invented for Life”

+ **Shape Tomorrow’s World:** The future offers many opportunities. Be the first to take advantage of them.

+ **Find Your Place:** You know how you can work best. We offer the conditions you need.

+ **Balance Your Life:** Make your job match your lifestyle. We provide you with individual support.

+ **Walk The Talk:** Where you are – our team spirit is with you.

+ **Discover New Directions:** You way might change – we will stay by your side.

+ **Be Yourself:** Your diversity makes us special. Enrich us with your own unique personality.

+ **Pay It Forward:** We love our business and our environment. Let’s save them both for future generations.

Welcome to a place where your ideas lead to something big.

Welcome to Bosch.

**Job Description**

Strong customer service oriented professional that is responsible for developing and maintaining excellent customer relationships with both internal and external customers. Possess flexibility within a team environment or individually with minimal supervision in a fast paced culture.

• Professional etiquette dealing both in face-to-face communication as well as via telephone and email

• Support launch of customer delivery creation at warehouse

• Communication with both internal and external customers

• Heavy telephone and email communication to respond to customer inquiries in a timely manner and update when deviations occur

• Daily customer order pick creation

• Entry level material planning

• Drive to seek resolution to variances by going to the source

• Transportation scheduling for both daily and expedite services utilizing customer websites and freight forwarding websites

• Office duties: filing, faxing, scanning

• Maintain and abide by records retention procedures per Central Directives

• Knowledge of what an escalation processes is and reasons

• Ability to problem solve utilizing the 5 Why's or 8D formats

• A team player that can effectively back up others as needed

• Other duties as assigned

**Qualifications**

• High School Diploma or related discipline preferred

• 3 - 5 years of experience in a warehouse environment required

• Excellent computer skills and working familiarity with multiple software packages, preferably MS Office and SAP ERP software packages

• Must have strong verbal and written communication skills, professional telephone etiquette, and the ability to handle stressful situations in an efficient, professional manner

• Must have a sense of team response to satisfy sales goals and assure 100% customer satisfaction

**Additional Information**

All your information will be kept confidential according to EEO guidelines.

**Equal Opportunity Employer, including disability / veterans.**

**Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.**

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success! Bosch Benefits | Bosch in the USA (https://www.bosch.us/careers/why-bosch/bosch-benefits/)

Want a closer look at life at Bosch? Follow our social channels and see what it’s like to work here:

+ Instagram (https://www.instagram.com/boschusacareers/)

+ Facebook

+ LinkedIn (https://www.linkedin.com/company/165755/)

+ YouTube

+ TikTok (https://tiktok.com/@boschusa)

_Equal Opportunity Employer, including disability / veterans_ **_ _**

By submitting an application for employment with Bosch, you represent and warrant that: (a) the work product and materials you submit are your own and reflect your personal experience, skills and qualifications; and (b) you have not used artificial intelligence or automated tools to generate, alter, or enhance application materials or responses in a manner that misrepresents your identity, authorship, experience, capabilities or qualifications.

Bosch is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

+ FIRST Robotics (For Inspiration and Recognition of Science and Technology)

+ AWIM (A World In Motion)

To be the first to hear about relevant news, events and job opportunities, sign up for the appropriate Bosch Insider Community (Talent Network) below.

+ Technical Community (https://join.smartrecruiters.com/BoschGroup/7bb38ba2-6045-436b-80c4-fbf1...)

+ Commercial Community

+ Student Community (https://join.smartrecruiters.com/BoschGroup/08a78dce-1455-45d8-be8a-0c61...)