**Role Number:** 200633146-3337
**Summary**
At Apple, iCloud and Apple Services Engineering (ASE) build and operate the platforms that power critical customer experiences across a globally distributed ecosystem. We are seeking a Senior Engineering Manager to lead teams responsible for the systems that enable our cloud infrastructure to operate at scale with exceptional reliability, security, and efficiency.
This is a technically grounded leadership role for someone who thrives operating at scale, can drive clarity in complex environments, and is energized by building systems and teams that create durable leverage across a global cloud platform.
You will lead multiple teams spanning a wide surface area by guiding architectural direction, scaling operational practices, and developing the next generation of engineering leaders within iCloud.
**Description**
iCloud serves billions of customers globally, and the Platform Engineering organization is foundational to how that scale is achieved and maintained. The orchestration layer your teams will own is central to how iCloud provisions, manages, and secures infrastructure by coordinating deployment of platform applications, enforcing policies, and enabling internal engineering teams to build and operate products without managing underlying infrastructure complexity.
Your teams' work creates compounding leverage across iCloud: every improvement to the platform makes every team building on top of it faster, safer, and more efficient. In your first year, you will be expected to stabilize and grow a high-performing team, establish a clear technical roadmap, and measurably improve platform reliability and developer experience for your internal customers.
**Minimum Qualifications**
+ Extensive experience in software engineering, with a demonstrated track record of leading engineering teams — including managing both individual contributors and managers
+ Experience leading teams that build and operate large-scale distributed systems or cloud infrastructure
+ Strong understanding of control plane architectures, service-oriented design, and API-driven systems
+ Track record of shipping highly reliable, production systems in high-availability environments
+ Experience leading incident management, on-call operations, and reliability engineering practices
+ Ability to operate across multiple teams or domains, driving alignment and execution in complex, matrixed environments
+ Strong technical depth with the ability to engage meaningfully in architecture and design discussions with senior engineers
**Preferred Qualifications**
+ Experience with container orchestration systems such as Kubernetes
+ Familiarity with identity, authentication, and authorization systems at scale
+ Experience building internal developer platforms that improve productivity and abstract infrastructure complexity
+ Knowledge of infrastructure automation, policy as code, and cost optimization practices
+ Experience designing and maturing observability practices, including SLO/SLI frameworks, distributed tracing, and on-call culture
+ Demonstrated ability to build psychologically safe, high-trust team cultures that attract and retain strong talent
+ Experience operating in large, complex organizations with high standards for quality and reliability