**Overview**

Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals imaging centers laboratories and post-acute services.

We offer the following benefits to support you and your family:

+ Annual Incentive (Bonus) Program.

+ Matching Retirement Program.

+ Tuition Assistance for career growth and development.

+ Health/Dental/Vision Insurance.

+ Free Membership to our Care@Work program supporting child care, pet care, and adult dependent needs.

+ Employee Assistance Program (EAP) for you and your family.

+ Flexible spending accounts.

+ Voluntary Protection: Group Accident, Critical Illness, and Identity Theft.

+ Wellness Program.

+ Paid Time Off (PTO).

**Responsibilities**

This Director of Clinic Operations will oversee 4 Primary Care clinics located in Pismo Beach, Nipomo, and Santa Maria.

**Position Summary:**

Responsible for leading, planning, directing, monitoring and improving the overall performance for assigned clinics to achieve excellence in the delivery of daily operations. Engages staff and cultivate a positive clinics culture that prioritizes humankindness and patient-centric care. Accountable for operational, financial, clinical, quality, and business development activities across multiple disciplines.

**Principal Duties and Accountabilities:**

+ Oversees the development of assigned clinics and regularly manages improvement projects and is accountable for operational, financial, and business development activities.

+ Develops, analyzes, and implements processes and systems to enhance customer service across assigned clinic(s) and takes ownership of and drives needed improvement in all aspects of operations, including clinic productivity, patient satisfaction/experience, provider satisfaction/experience, community efforts and serves as the local representative for the area.

+ Responsible for financial management of the assigned clinic's financial operation budgets, including forecasting gross and net revenues, visit projections, and expenditures.

+ Plans, coordinates and effectively leads assigned clinics to meet patient care, administrative, operational, and support requirements.

**Qualifications**

**Required Education and Experience:**

+ Bachelor's degree or a combination of education and/or additional job related experience in lieu of the degree required.

+ Minimum of five (5) years experience in related field required.

+ Minimum of three (3) years management experience required.

**Required Special Skills:**

+ Working knowledge of community clinic/health center operations required.

\#LI-DH

**Pay Range**

$56.83 - $82.40 /hour

We are an equal opportunity/affirmative action employer.