Spa Front Desk Agent

Location

Mokara Hotel and Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Job Description

The Spa Scheduler/Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

Responsibilities

+ Check guests in and out according to Forbes Standards

+ Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.

+ Up-sell, cross-sell, and pre-sell Mokara services and products.

+ Provide tours of the spa and offer/serve beverages as needed.

+ Communicate spa promotions with guests.

Qualifications

+ Must be able to communicate effectively in a professional business environment

+ Ability to accurately and efficiently input information into computer systems

+ Ability to prioritize, organize and follow up all responsibilities

+ Ability to work a flexible schedule to include nights, weekends and holidays

+ Ability to stand for an 8 hour shift

+ Previous customer service experience

+ Previous cashiering experience is preferred

+ High school diploma or equivalent.

+ Ability to lift, carry, push, pull 30 lbs.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job LocationsUS-TX-SAN ANTONIO

Posted Date4 weeks ago(4/16/2024 11:34 AM)

Requisition ID 2024-108541

# of Openings 2

Category (Portal Searching) Spa