Regional Engineering Manager - Critical Facilities

Richardson, Texas

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**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

**Job Description:**

Oversee critical infrastructure design and operations. Review and approve Corporate Real Estate change control process in critical environments. Develop, review and revise infrastructure design standards. Manages compliance processes for approximately 200 Tier 2 and 3 Critical Facilities worldwide. Directly responsible for ensuring 100% uptime of the Bank's most critical assets. Provides technical recovery support world wide in the event of a critical building environmental outage. Interface with client senior managers in T&O, GCIB and Call Centers to insure proper use of scarce critical infrastructure. Typically has 10+ year of related experience.

**Position Summary:**

The manager will lead a team of highly skilled technicians and serve as a key liaison between internal departments and external partners. Their leadership ensures that all systems operate at peak performance, supporting business continuity and service reliability. The complexity and criticality of this environment demand a dedicated professional to uphold operational excellence and compliance standards.

**Responsibilities:**

+ Oversee daily operations and maintenance of all critical facility systems including HVAC, UPS, generators, switchgear, fire suppression, and BMS.

+ Lead and manage a team of facility engineers and technicians, ensuring adherence to safety protocols and operational standards.

+ Develop and implement preventive and predictive maintenance programs.

+ Coordinate with IT, security, and construction teams for infrastructure upgrades and capacity planning.

+ Monitor and analyze system performance metrics to ensure operational efficiency and compliance.

+ Manage vendor relationships and service contracts for facility-related services.

+ Respond to emergency situations and lead incident management and root cause analysis.

+ Ensure compliance with local, state, and federal regulations, as well as internal policies and industry standards (e.g., Uptime Institute, NFPA, ASHRAE).

+ Maintain documentation including SOPs, MOPs, EOPs, and asset inventories.

+ Support budgeting and cost control for facility operations and capital projects.

**Required Qualifications:**

+ 7+ years of experience in mission-critical facilities operations, preferably in data center environments.

+ Strong knowledge of electrical and mechanical systems, including high-voltage systems, chilled water systems, and emergency power systems.

+ Proven leadership and team management experience.

+ Familiarity with CMMS platforms and building automation systems.

+ Excellent problem-solving, communication, and organizational skills.

+ Certifications such as PMP, CFM, or Data Center-specific credentials (e.g., DCEP, CDCP) are a plus.

+ On-site presence required with availability for on-call support and emergency response.

+ May involve lifting, climbing, and working in confined spaces or high-voltage areas.

+ Rotational shift coverage may be required depending on operational needs.

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

View your **"Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) "** poster.

**View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notic...) .**

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.