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Department: 480501 - UHR Temporary Services

Location: Raleigh, NC

Essential Job Duties:

The position serves as the liaison and/or coordinator between executive leadership and other university departments. The position exercises considerable independence, ensuring that administrative details are managed in accordance with executive objectives and work priorities. This position will maintain a high level of knowledge of division programs, activities, goals, priorities, and commitments, a high level of independence and accountability for speaking on behalf of executive leadership, and a high level of judgment and discretion concerning division operations. This individual is frequently called upon by directors and departmental administrators in the division to answer questions directed to leadership. The responsibilities of this position are to relieve executive leadership of as many matters as possible that do not demand personal attention.

Other Work/Responsibilities:

Required Qualifications:

+ Ability to serve as the primary information conduit between the Head, faculty, and staff, with the confidence and accuracy to speak on behalf of the head regarding departmental, college, and university inquiries.

+ Capability to distill high-level ideas into clear, thoughtful communications while adapting tone for a diverse audience, achieving cooperation and consensus across academic disciplines.

+ Ability to act as a key communication link and liaison for departmental events, including December graduation.

+ Advanced English grammar, spelling, punctuation, proofreading, and creative writing skills to draft, format, and edit memos, policy interpretations, and confidential correspondence matching the head’s personal style.

+ Skill in managing internal and external communications, including topic research, interviews, image generation, and publication of newsletters and meeting minutes.

+ Ability to work independently with minimal supervision, evaluate alternatives, make sound factual decisions, and present researched, viable solutions for high-level issues requiring executive consideration.

+ Ability to adapt tactics and strategies to changing priorities, while maintaining high professionalism, diplomacy, and strict confidentiality with sensitive information.

+ Sound judgment to set reasonable administrative deadlines, enforce compliance, and apply consequences professionally.

+ Meticulous attention to detail, proactive initiative, and excellent follow-through to manage competing priorities consistent with the Department Head’s expectations.

+ Experience organizing on- and off-campus events, career panels, hybrid meetings, community engagement initiatives, and outreach activities that elevate departmental visibility.

+ Strong understanding of university, college, and departmental policies to build standardized guidelines, while fostering a positive, productive office climate.

+ Hands-on experience with Microsoft Office, Google Suite, MailChimp, Doodle, WordPress, PeopleSoft, Zoom (including setting up hybrid departmental meetings), and institutional university software systems.

Preferred Qualifications:

+ Experience with handling/processing financial transactions such as P-Card reconciliation, Travel Authorizations, Travel Reimbursements, personal reimbursements, voucher payments, and Marketplace.

Required license or certification:

n/a

Position Number: 48TT22

AA/EEO Statement:

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.