Infrastructure Engineer Lead – Mainframe Services; Mainframe z/OS Systems Engineer

Charlotte, North Carolina;Jersey City, New Jersey; Plano, Texas

**To proceed with your application, you must be at least 18 years of age.**

Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Infrastructur...\_26012940)

**Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.**

Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Infrastructur...\_26012940)

Refer a friend

**To proceed with your application, you must be at least 18 years of age.**

Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Infrastructur...\_26012940)

**Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.**

Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Infrastructur...\_26012940)

**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

**Responsibilities:**

Provide technical leadership for the operation, modernization, and reliability of the organization’s z/OS platform. Drive resolution of challenging system issues, guide technology implementations, and coordinate with key infrastructure partners to deliver secure and resilient services. Apply deep mainframe expertise to improve platform capabilities and align technology solutions with business needs.

**Job Description / Position Summary**

+ Provide technical engineering and operational support for the Mainframe Services z/OS platform, including operating system support, systems programming, and data center capabilities.

+ Design, develop, and implement assigned systems engineering solutions while completing complex technical and analytical tasks with limited oversight.

+ Serve as a seasoned technical resource and individual contributor; provide technical direction for special initiatives and operational activities without direct-report responsibility.

+ Perform problem determination, root-cause analysis, and resolution for z/OS operating system and subsystem issues.

+ Install, configure, test, maintain, upgrade, and support z/OS and associated system software on assigned environments.

+ Provide system-level support for multi-user operating systems and related hardware and software tools, ensuring stability, availability, and recoverability.

+ Evaluate existing and proposed systems, analyze technical information, draw sound conclusions, and recommend practical solutions.

+ Identify opportunities to optimize mainframe resources, improve system performance, and strengthen operational efficiency.

+ Research and plan hardware and software changes, including interfaces and dependencies with the operating system.

+ Collaborate with networking, storage, security, application, and other technical teams to ensure system connectivity, compatibility, and reliable integration.

+ Create and maintain accurate system, configuration, operational, and troubleshooting documentation.

+ Assess current and emerging technologies and recommend solutions that align with business and platform requirements.

**Required Skills**

+ THIS POSITION WILL REQUIRE ON CALL PARTICIPATION AND COULD INCLUDE SOME WEEKENDS AND HOLIDAYS

+ Demonstrated working knowledge of the IBM z/OS operating system, including system control, architecture, processing logic, and RACF security.

+ Hands-on experience supporting IBM z/OS system and subsystem software in large-scale, globally deployed environments.

+ Proven ability to develop and enhance tools, standards, and methodologies used to manage enterprise z/OS environments.

+ Advanced problem-determination skills, including issue analysis, root-cause identification, and timely resolution.

+ Extensive knowledge of IBM zEnterprise server hardware and supporting data center facilities.

+ Experience installing and servicing z/OS software using z/OSMF and SMP/E.

+ Experience working with IBM electronic support resources, including IBMLINK.

+ Subject-matter expertise in mainframe systems programming, with the ability to provide technical leadership and guidance.

+ Experience supporting z/OS 3.1 environments running JES2.

+ Proficiency with diagnostic and performance tools, including IPCS, RMF, MICS, SMF, Debug Tool, SLIP, and Splunk.

+ Programming experience with REXX and IBM High Level Assembler.

+ Hands-on RACF administration and security support experience.

+ Experience defining and maintaining mainframe hardware configurations using HCD.

**Desired Skills**

+ Experience supporting major z/OS subsystems and middleware, including CICS, Db2, IMS, and IBM MQ.

+ Experience with BMC and Broadcom mainframe software products.

+ Strong technical writing skills, with the ability to produce clear, accurate, and maintainable documentation.

**Skills:**

+ Risk Management

+ DevOps Practices

+ Product Management

+ Technical Strategy Development

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) " poster.

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notic...) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Investment products offered through MLPF&S and insurance and annuity products offered through MLLA:

**Are Not FDIC Insured** **Are Not Bank Guaranteed** **May Lose Value**

**Are Not Deposits** **Are Not Insured by Any Federal Government Agency** **Are not a condition to Any Banking Service or Activity**

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”). MLPF&S is a registered broker-dealer, registered investment adviser, **Member SIPC** and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation.

Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation (“BofA Corp.”).

Bank of America Private Bank is a division of Bank of America, N.A.

Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.