Senior Advanced Field Service Engineer - Parsippany, NJ

Honeywell is seeking motivated candidates to join our Managed Services team in the role of Senior Advanced Field Service Engineer. The Managed Services group provides system optimization and technical advisement services for critical access and safety systems. We serve top Fortune 100 companies to provide trusted, innovative, and advanced proactive maintenance and diagnostic services focused on ensuring the OnGuard security system is running at peak performance.

This position reports to the Director CX Program Management - Honeywell Security Americas Services and works directly with the Value-Added Reseller and End User in Parsippany, New Jersey, as well as members of various departments within Honeywell including but not limited to Technical Support, Quality Assurance, Engineering, Learning Solutions, and Advanced Services.

**KEY RESPONSIBILITIES**

A candidate for this position will be responsible for technical advisement, system design and evaluation, project management, and advanced system configurations to assist our OnGuard customer base. Day-to-day responsibilities vary depending on customer requirements, including but not limited to:

+ Subject matter expert for OnGuard related projects

+ Hosting technical advisement calls and ownership of call agenda

+ Troubleshooting OnGuard security system issues

+ Provide software and database expertise to customers and VAR project resources

+ Provide reporting on system support progress and set action items

+ System design and planning

+ Develop and implement system maintenance strategies

+ Evaluation, optimization, and development of access control business processes

+ Maintaining and strengthening cross-functional relationships with key internal customers including Technical Support, Engineering, Sales, and Product Management on behalf of the End User.

**YOU MUST HAVE**

+ 5 or more years experience in security industry and customer service experience

+ Strong background in providing technical solutions; ability to manage issues to a successful resolution and provide project subject matter expertise

+ Familiarity with OnGuard access control security software

+ 2-year college degree or technical certification

+ Able to meet travel requirements - Up to 1 week per quarter

**WE VALUE**

+ Technical project management experience

+ Strong technical and customer service skills

+ A self- driven individual

+ Ability to develop strong, long-term customer relationships

+ Excellent presentations skills with ability to communicate with all organizational levels

+ Ability to adapt quickly to new technologies

+ Proficiency in Microsoft SQL database administration

+ Windows Server knowledge or certifications

+ VMWare / Server Virtualization

+ Cloud based server and SQL infrastructure (Azure and AWS)

+ Network planning and design knowledge or certifications

+ SQL / Oracle knowledge or certifications

+ Bachelor’s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics

**BENEFITS OF WORKING FOR HONEYWELL**

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/

The annual base salary range for this position is $105,800 to $140,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

**ABOUT HONEYWELL**

Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: https://www.honeywell.com/us/en

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: December 9, 2025.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.