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Branch Manager

We are seeking an experienced and highly driven Branch Manager to lead the launch and operational build-out of our new office location outside of our Virginia headquarters in Phoenix, AZ. This role is responsible for establishing the new site from the ground up: overseeing facility setup, staffing, regulatory compliance, local business development, and the creation of operational processes that align with company standards and value. 

The ideal candidate thrives in a fast-paced startup-within-a-company environment, demonstrates strong leadership and decision-making ability in independent settings, and has a proven track record of successfully opening or scaling new locations. 

 

Key Responsibilities 1. New Location Setup & Operations 

  • Lead all aspects of opening a new office, including supporting leadership in site selection support, build-out, vendor coordination, and facility readiness. 

  • Establish local operational workflows that align with HQ standards while optimizing them for the new market. 

  • Implement workplace policies, safety standards, and quality controls. 

2. Leadership & Team Building 

  • Recruit, hire, onboard, and train the initial team for the new office and Field. 

  • Develop a positive, high-performance culture that reflects company values. 

  • Provide ongoing coaching, performance management, and leadership development. 

3. Business & Market Development 

  • Represent the company locally and help build brand presence in the new region. 

  • Identify local business opportunities, partnerships, and community engagement strategies. 

  • Analyze market dynamics and provide feedback to HQ on opportunities and challenges. 

4. Financial & Performance Management 

  • Oversee budgeting, forecasting, and P&L management for the new location. 

  • Monitor key performance indicators and ensure operational efficiency. 

  • Prepare ongoing performance reports and recommendations for executive leadership. 

5. Cross-Functional Collaboration 

  • Work closely with HQ teams (HR, Finance, Operations, Marketing, IT) to ensure a seamless launch. 

  • Serve as the primary liaison between HQ and the new office, ensuring alignment and transparency. 

  • Implement corporate initiatives and ensure compliance with company-wide standards. 

6. Compliance & Risk Management 

  • Ensure the new office complies with all local, state, and federal regulations. 

  • Maintain appropriate licensing, certifications, and workplace safety protocols. 

  • Mitigate operational risks and address issues proactively. 

 

Qualifications 

  • 7+ years of management or operational leadership experience, ideally in multi-site, construction industry, retail, or startup environments.

  • Proven success in opening, scaling, or managing a branch, facility, or office independently. 

  • Strong business acumen and P&L management experience. 

  • Exceptional communication, leadership, and problem-solving skills. 

  • Ability to travel to HQ as needed during launch and ongoing operations. 

Preferred 

  • Experience managing out-of-state or remote teams. 

  • Industry-specific knowledge (if applicable). 

  • Background in process development or organizational scaling. 

  • Inventory control or warehouse management experience 

 

Success Traits 

  • Entrepreneurial mindset with the discipline of a seasoned operator. 

  • Comfortable working independently with high accountability. 

  • Skilled at building teams and culture from scratch. 

  • Adaptable, resourceful, and solutions-oriented. 

 

Compensation & Benefits 

  • Competitive base salary + performance bonuses 

  • Health, dental, vision, and retirement benefits 

  • Relocation assistance (if applicable) 

  • Travel reimbursement 

  • Career growth opportunities within a rapidly expanding organization 


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