**Details**

+ **Department:** Administration

+ **Schedule:** Full Time, Days

+ **Location:** Remote

**Benefits**

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._

**Responsibilities**

The Manager of Clinical Documentation Integrity (CDI) - Rapid Response & Float Pool is responsible for the strategic and operational leadership of two critical system-level CDI teams. This role oversees the Rapid Response team, which addresses urgent documentation, audit, or compliance issues, and the Float Pool team, which provides expert coverage across multiple Ascension markets. The manager ensures efficient deployment of resources, maintains high-quality documentation review standards, and supports continuity of CDI operations across a dynamic and evolving healthcare landscape. This position plays a pivotal role in cross-functional collaboration, emergent issue resolution, and workforce readiness across inpatient clinical documentation programs.

**Key Responsibilities:**

**Rapid Response Leadership:**

+ Lead a team of senior CDI professionals dedicated to emergent documentation needs, including audit support, DRG risk mitigation, payer denial trends, and high-impact case reviews.

+ Coordinate real-time assignments for system-priority issues such as query escalation, mortality reviews, and outlier identification.

+ Collaborate with CDI leadership, compliance, quality, and revenue integrity teams to triage and resolve urgent concerns.

+ Track trends in Rapid Response requests and develop process improvements or educational follow-ups based on root causes.

**Float Pool Management:**

+ Direct deployment of float pool staff to cover PTO, vacancies, leave of absence, or census surges across Ascension markets.

+ Ensure proper credentialing, access, and training for float staff across multiple facilities, EHR systems, and CDI platforms.

+ Monitor performance, documentation quality, and adaptability of float staff in various assignments.

+ Align float coverage plans with CDI leadership based on staffing projections and system demands.

**People Management & Operations:**

+ Recruit, onboard, and mentor a highly skilled team of senior-level CDS professionals.

+ Conduct regular performance evaluations, coaching sessions, and goal setting for both Rapid Response and Float Pool team members.

+ Maintain a centralized deployment calendar, escalation protocols, and resource allocation tools.

+ Collaborate with regional CDI managers and directors to ensure alignment with local documentation workflows and priorities.

+ Monitor team productivity and quality metrics and report performance to system leadership.

+ Support continuing education and cross-training for team members to enhance versatility and readiness.

**Requirements**

**Licensure / Certification / Registration:**

+ One or more of the following required:

+ Certified Coding Specialist (CCS) credentialed from the American Health Information Management Association (AHIMA) obtained prior to hire date or job transfer date.

+ Certified Professional Coder (CPC) credentialed from the American Academy of Professional Coders (AAPC) obtained prior to hire date or job transfer date.

+ Registered Nurse obtained prior to hire date or job transfer date.

+ Reg Health Info Admnstr credentialed from the American Health Information Management Association (AHIMA) obtained prior to hire date or job transfer date.

+ Reg Health Info Tech credentialed from the American Health Information Management Association (AHIMA) obtained prior to hire date or job transfer date.

+ Clinical Documentation Professional (CCDS) credentialed from the Association of Clinical Documentation Integrity Specialists (ACDIS) obtained prior to hire date or job transfer date.

**Education:**

+ High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.

+ 3 years of leadership or management experience preferred.

**Additional Preferences**

+ Deep understanding of clinical documentation standards, coding systems (ICD-10-CM/PCS), DRG methodologies (MS-DRG, APR-DRG), and quality reporting (SOI/ROM, PSI/HAC).

+ Excellent project management and triage skills with a calm, strategic response to urgent or high-risk scenarios.

+ Strong organizational and deployment-planning abilities across multiple geographies and service lines.Advanced proficiency in EHR and CDI tools (Epic, Cerner, 3M, Nuance) and collaboration software (Teams, Excel/Sheets).

+ Exceptional interpersonal skills, with the ability to build trust quickly across diverse clinical, administrative, and technical teams.

+ High emotional intelligence and adaptability to lead through rapid change and high-stakes situations.

\#CDI25

**Why Join Our Team**

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

**Equal Employment Opportunity Employer**

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

**E-Verify Statement**

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)