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Switchboard Operator

**Your future role at a glance**

**Location:** Murfreesboro, TN

**Facility:** Ascension Saint Thomas Rutherford

**Department:** Communications

**Schedule:** Part Time | Rotating

**Life at Ascension: Where purpose meets opportunity**

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

**Benefits that help you thrive**

+ **Comprehensive health coverage:** medical, dental, vision, prescription coverage and HSA/FSA options

+ **Financial security & retirement:** employer-matched 403(b), planning and hardship resources, disability and life insurance

+ **Time to recharge:** paid time off (PTO) and holidays

+ **Career growth:** Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning

+ **Emotional well-being:** Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

+ **Family support:** parental leave, adoption assistance and family benefits

+ **Other benefits:** optional legal and pet insurance, transportation savings and more

_Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process._

**How you’ll make an impact in this role**

+ Serve as the central communication hub by expertly routing incoming calls and providing essential information to patients, families, and staff according to established protocols.

+ Drive facility safety by rapidly communicating emergency codes, alerts, and drills, ensuring the entire organization is informed and prepared to act during critical incidents.

+ Coordinate rapid response efforts by operating paging and beeper systems to instantly contact medical personnel and specialized code teams for urgent patient needs.

+ Maintain operational readiness by managing comprehensive directories and on-call lists, ensuring that vital reference materials are accurate and accessible for seamless facility coordination.

**What minimum requirements you’ll need**

Education:

+ High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

+ Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

**What additional preferences we're seeking**

+ Please make sure you are available to work every Thursday, Friday and Saturday.

+ Part time hours will be Thursday 4:30pm to 9pm, Friday could be day hours 7am to 4:30pm or evenings 3pm to 8pm and same for Saturdays. Hours may change if needed.

**_Equal employment opportunity employer_**

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) poster.

**_Fraud prevention notice_**

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

**_E-Verify statement_**

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.


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Switchboard Operator

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