Legal Operations Business Process Program Manager – IP Practice Area

We anticipate the application window for this opening will close on - 2 Jul 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**

This role is responsible for overseeing and leading Legal Operations programs, projects, and initiatives within the Intellectual Property practice area of the Global Legal function. The primary focus is to ensure that Legal programs and related projects align with the strategic plan and support the achievement of Legal’s goals. Key responsibilities include strategic systems planning, application development or enhancements to systems of record, implementation of process and system changes, continuous improvement efforts, and related budget management.

The Legal Ops Business Process Program Manager is responsible for facilitating alignment across practice leads and support functions, including Legal, Finance, and IT. This involves establishing agreed-upon systems, processes, and deliverables, while ensuring prioritization and alignment across the organization. The ideal candidate will serve as a collaborator, partner, and liaison between IT, Legal Operations services, and the practice areas or functions within Global Legal.

The Legal Ops Business Process Program Manager should be a motivated self-starter with expertise in operations, finance, and project management, complemented by strong technical skills, organizational change management experience, and facilitation abilities. To succeed in this role, the Program Manager must thrive in a matrixed environment, demonstrate leadership and teamwork, communicate effectively, and collaborate deeply across the organization.

This position will report solid line into the Global Legal Operations organization with a dotted line to the Legal Intellectual Property practice area.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. 

**Responsibilities include, but are not limited to:**

+ Translate practice area goals into operational strategies, tactical plans, and support processes.

+ Lead or collaborate with cross-functional teams to evaluate, develop, and manage projects for key practice area processes, ensuring successful program execution throughout their lifecycle.

+ Oversee and manage ongoing project operations, acting as a liaison between project management, planning, project teams, and Legal subject matter experts.

+ Monitor project status and budgets, manage schedules, and prepare status reports.

+ Identify and resolve project issues to meet productivity, quality, and operational goals.

+ Develop mechanisms to track project progress and address challenges with project managers, line managers, and clients.

+ Lead strategic planning and oversee the implementation of Legal systems and platforms.

+ Manage day-to-day activities for multiple workstreams, including project planning, resource allocation, status reporting, risk identification, and accountability for deliverables across functional organizations.

+ Collaborate with various stakeholder groups (legal and non-legal) to address strategic priorities effectively.

+ Serve as an escalation point for concerns raised by the business, practice areas, or project teams, resolving issues inclusively and leveraging diverse resources for optimal solutions.

+ Work with finance and project teams to forecast, collect, and report financial data to meet business and reporting requirements.

+ Define change impacts and develop implementation plans.

+ Coordinate with vendors for product evaluations, including demos and materials.

+ Streamline workflows and oversee updates to system configurations.

+ Partner with stakeholders to prioritize projects and ad-hoc requests.

+ Note: This role does not involve direct hiring, firing, or people management responsibilities.

+ Travel Requirement: Less than 10%.

**Must Have: Minimum Requirements**

+ Bachelor’s degree with a minimum of 5 years of experience working with processes and systems within the Legal discipline in a regulated environment, or advanced degree with a minimum of 3 years’ experience

**Nice to Have**

+ Practical experience in leading and managing processes, projects, programs, and tactics related to Intellectual Property (IP) portfolio management.

+ Bachelor’s degree in a related field such as Legal, Business, Finance, or IT.

+ Advanced degree or relevant experience in Legal Operations or a specific Legal practice area is preferred.

+ Advanced understanding of finance and accounting concepts, with experience analyzing financial data.

+ Proficiency in process mapping, project management, and Lean or Six Sigma principles, concepts, and practices.

+ Experience working within a matrixed environment and managing by influence.

+ Proven ability to build relationships and earn the trust of Legal leaders, attorneys, and support staff.

+ Skilled in achieving goals through others and providing direction, coaching, and guidance to project teams.

+ Results-oriented, with the ability to proactively identify and resolve issues in a creative and collaborative manner.

+ Committed to seeking opportunities to enhance stakeholder satisfaction and strengthen relationships.

+ Excellent oral and written communication skills, including the ability to deliver executive-level updates effectively.

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

**Benefits & Compensation**

**Medtronic offers a competitive Salary and flexible Benefits Package**

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$115,200.00 - $172,800.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page\_name=signon&co\_num=30601&co\_affid=medtronic)

**About Medtronic**

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (https://www.medtronic.com/content/dam/medtronic-wide/public/united-state...) a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will…

+ **Build** a better future, amplifying your impact on the causes that matter to you and the world

+ **Grow** a career reflective of your passion and abilities

+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

**Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

For updates on job applications, please go to the candidate login page and sign in to check your application status.

If you need assistance completing your application please email AskHR@medtronic.com

To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com

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