Surveillance Gaming Operators - The Cosmopolitan

Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: **_To entertain the human race_** .

**PRIMARY PURPOSE:**

The Surveillance Operator contributes to an environment of collaboration in which Surveillance supports partner departments in providing outstanding service to all guests. Providing both customers and employees with a fair, safe and secure gaming experience by creating accountability to company policies and procedures as well as appropriate laws and regulations.

**PRINCIPAL DUTIES AND RESPONSIBILITIES:**

+ Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.

+ Proactively monitor all casino areas and personnel including, but not limited to, Table Games, Casino Cage, Soft Count, Slots and Poker to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.

+ Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.

+ Maintain and improve knowledge of game rules, company policies, procedures and threats in all areas which Surveillance is responsible for monitoring through training and professional development.

+ Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary. Testify in court as a representative for the company as necessary. Maintain strict confidentiality of Surveillance operations and any non-public information learned as an employee.

+ Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.

+ Collaborate with leadership to maximize guest experience.

**MINIMUM REQUIREMENTS:**

+ High School diploma or equivalent

+ One (1) year of relevant experience

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com