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Hotel Sales Coordinator (FT) - Mandalay Bay

**PRIMARY PURPOSE:**

The Hotel Sales Coordinator will provide administrative support through clerical duties, collecting and processing sensitive data (i.e., financials, credit card information), resolving guest issues, performing clerical functions such as preparing correspondence both internal and external, receiving visitors, arranging conference calls, scheduling meetings, meal appointments, and manage and maintain the schedules and workflow of Sales Executives.

**PRINCIPAL DUTIES AND RESPONSIBILITIES:**

+ Prepare and edit correspondences, communications, presentations, contract formatting, redlines, and updating systems to reflect contract terms and negotiated room rates.

+ Process reservations, expense reports, invoices, billing information for accounting, confirmations, cancellations, special handling alerts, show tickets, dining reservations, and amenities. Amenities could include but are not limited to site inspections, customer event weekends, and VIP stays.

+ Arrange and coordinate meetings, travel arrangements, and meal appointments within the property or outside travel.

+ Monitor, screen, respond to, and distribute incoming communications via e-mail and phone in a timely manner.

+ Provide guest service to internal employees, guests, and all customers of MGMRI.

**KNOWLEDGE, SKILLS, AND ABILITIES:**

+ Basic knowledge of computer software including Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e., telephone, copier, and fax machine.

+ Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.

**MINIMUM REQUIREMENTS:**

+ High school diploma or equivalent.

+ Work varied shifts, including weekends and holidays.

**PREFERRED:**

+ Six (6) months of experience in an administrative role.

+ Experience working in a similar resort setting.

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com


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Hotel Sales Coordinator (FT) - Mandalay Bay

Full time
Las Vegas, NV

Published on 12/05/2023

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