Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
Kettering Physician Network
+ Our elite medical group employs more than 700 providers, including physicians and advanced practice providers, throughout the Greater Dayton and Cincinnati areas.
+ Our patients have access to a multidisciplinary professional team to meet all their healthcare needs. From primary care to brain and spine surgery, we provide an extensive range of specialties and expertise, in over 200 locations and ten counties.
+ Working collaboratively across specialties, we offer patients a team-based model of care in which the patient is the most important member of the healthcare team.
Job Responsibilities
Patient Access Admitting Representative position’s major duties include, but are not limited to the following:
+ Registering out-patient, emergency, and in-patient guests while demonstrating strong guest relations and exceptional customer service
+ Reviewing all scheduled outpatient visits prior to service to insure that all patients have been screened for discounts
+ Ensuring that payer sources and payment arrangements and options have been discussed
+ Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
+ Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
+ Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
+ Communicate effectively with hospital staff and patients on a regular basis
Job Requirements
+ High School graduate or equivalent.
+ Previous registration/medical office experience
+ One year customer service experience
+ Excellent written and oral communication skills
+ Computer literate and very strong with Excel
+ Ability to work collaboratively with team members
Requisition Number: 2023-43393
Shift: First Shift
Name: 933580 - PHYS PT ACCESS CENTER
External Company URL: http://www.ketteringhealth.org/
Street: 1827 Woodman Center Drive
FTE: 80 Hours Per Pay Period/FTE 1.0