Switchboard Operator

**Your future role at a glance**

**Location:** Jacksonville, FL

**Facility:** Ascension St. Vincent's Southside Hospital

**Schedule:** PRN

**Life at Ascension: Where purpose meets opportunity**

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

**Benefits that help you thrive**

+ **Retirement:** 403(b) plan

+ **Well-being support:** Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

**How you’ll make an impact in this role**

+ Efficiently answer, screen, and route high-volume internal and external calls.

+ Broadcast critical codes, emergency alerts, drills, and disaster announcements.

+ Dispatch medical code teams and key personnel via paging and beeper systems.

+ Maintain and update directories, on-call lists, and reference guides.

+ Provide accurate general information following established organizational protocols.

**What minimum requirements you’ll need**

Education:

+ High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

+ Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

**_Equal employment opportunity employer_**

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) poster.

**_Fraud prevention notice_**

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

**_E-Verify statement_**

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.