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Director - Payroll

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 550 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE ROLE

The Payroll Director will plan, organize, lead and evaluate the execution of multi-state U. S. and multi-province Canadian payroll functions for Live Nation Entertainment. The Director will oversee a direct payroll staff of 8 and an additional indirect staff of approximately 22 for a growing shared services department ensuring compliance with federal and state payroll laws, a high level of processing accuracy and superior customer service in the demanding and fast paced live entertainment industry.

This role will report to the Controller of Shared Services within the Corporate Accounting function.

WHAT THIS ROLE WILL DO

+ Accurate and timely processing of bi-weekly, weekly, and semi-monthly payrolls that include salaried, hourly, tipped, seasonal and union employees in multiple states in the U. S. and Canada.

+ Lead, mentor and professionally develop payroll team members toward the achievement of department, Company and personal goals.

+ Create and/or process query reports to support executive and local management, Human Resources, Benefits, Risk Management, Accounting and others as needed.

+ Acts as primary payroll contact with ADP, other payroll service providers and other products/services that interface with payroll regarding system/service issues, establishment of new payrolls, implementation of tax and regulatory changes, process changes, management of earning/deduction codes and system enhancements.

+ Develop and maintain reports, controls and procedures that facilitate the accurate accounting and reporting of payroll and related unclaimed property.

+ Ensure strict adherence to established internal controls and SOX compliance procedures.

+ Communicate and resolve payroll issues for Human Resources, Accounting and other departments as needed.

+ Coordinate and provide information, records and reports for all payroll audits including workers compensation, regulatory agencies, internal and external audits.

+ Continuous evaluation and improvement of all payroll processes seeking maximum processing efficiency and accuracy. Research and make recommendations regarding new technology and automated solutions for payroll processing.

+ Maintain high level of customer service including timely research and response to inquiries and consultation on payroll issues including tax and regulatory matters.

+ Work closely with Human Resources department to ensure accurate benefit deductions and employee record keeping.

+ Maintains up to date professional and technical payroll knowledge including Canadian and US government, state / province, and local requirements, ensuring company compliance, and advising management on needed actions.

+ Maintains confidentiality and security of payroll information and data files.

+ Maintain current emergency contingency payroll processing plan.

+ Special projects as needed.

WHAT THIS PERSON WILL BRING

+ Bachelor’s degree in Business, Accounting or related field from an accredited college or university strongly preferred

+ Minimum of 10 years payroll experience and 5 years of payroll management in a high volume environment preferred

+ CPP certification required

+ Strong leadership and employee management skills and the ability to promote and maintain open communications and a collaborative team environment.

+ Knowledge of ADP’s Vantage product, Workforce Now and ADP report writing preferred.

+ Knowledge of federal, state, and local wage and hour laws, garnishments, payroll taxation and regulatory reporting

+ Experience with a high volume (20,000 plus employees) payroll department

+ Extensive knowledge of automated payroll processing systems and experience with system implementations

+ Advanced EXCEL skills required

+ Multi-state experience that includes California required. Canadian payroll experience preferred

+ Experience with automated time keeping and POS systems and integration with payroll systems

+ Understanding and ability to design and implement internal controls surrounding payroll

+ Strong technical writing skills and the ability to develop and draft internal payroll policies and procedures, correspondence with taxing agencies, employees and others as required

+ Strong customer service orientation, exhibiting patience and an ability to maintain a professional demeanor in all communications, both verbal and written

+ Effective interpersonal and communication skills that includes the ability to interact with employees at all levels

+ Experience with acquisitions, integrations and dissolutions

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+ Minimal travel may be required

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

+ HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

+ YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets

+ WEALTH: 401(k) program with company match, Stock Program

+ FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support

+ CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings

+ OTHERS: Volunteer time off, crowdfunding network

Live Nation’s policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation’s health and safety protocols and policies as they change from time to time.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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About Us

Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.


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