Program Manager - Human Resources and Operations

Why You Want to Work HereJoin a well-established national trade association with a collaborative, close-knit team supporting an essential American industry. You’ll gain broad exposure to HR, employee engagement, office operations, and administration while receiving excellent benefits, including fully paid medical, dental, and vision coverage, three weeks of vacation, and a 10% company 401(k) contribution.Responsibilities

Manage day-to-day office operations and ensure employees have the tools and resources they need
Coordinate onboarding for new employees and offboarding for departing team members
Maintain HR procedures, employee policies, personnel files, and the Employee Handbook
Research and recommend new HR policies, employee benefits, training opportunities, and workplace improvements
Assist with benefits renewals and retirement plan recordkeeping
Post open positions, coordinate interviews, and support recruiting activities
Plan staff events, training sessions, employee recognition programs, and engagement initiatives
Manage relationships with building management, vendors, and external service providers
Coordinate with external IT support regarding computers, networks, equipment, and technology needs
Maintain office equipment, supplies, inventory, mail, and administrative systems
Support accounting and finance with vendor setup, invoices, recordkeeping, and other administrative needs
Identify opportunities to improve office procedures, technology, and overall operational efficiency

Qualifications

High school diploma or equivalent required
Previous administrative, office operations, or human resources experience preferred
Experience within a trade association or nonprofit environment is a plus
Proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint
Strong written, verbal, and professional communication skills
Highly organized with the ability to coordinate multiple tasks and meet deadlines
Strong attention to detail and commitment to accuracy
Ability to work independently while collaborating effectively with a small team
Professional judgment and discretion when handling confidential employee information
Proactive, adaptable, and willing to take ownership of responsibilities
Comfortable interacting with employees, vendors, job candidates, and external partners