AI Infrastructure Site Reliability Engineer (remote USA)

The application window is expected to close on: 12-25-25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Work location: Remote withing USA

Meet the Team

At Cisco, the AI Infrastructure Services team is at the forefront of integrating artificial intelligence into our platforms, transforming collaboration, security, networking, observability, and more. We design, build, and maintain high-performance compute and AI platforms—including NVIDIA DGX and Cisco-UCS infrastructure—to empower Cisco’s business and drive innovation. Working alongside top AI experts, you’ll contribute to ethical AI products and solutions that solve real-world problems and shape the future of technology.

Your Impact

As an AI Site Reliability Engineer, you will:

- Leverage SRE practices to reduce toil and maintain Service Level Objectives (SLOs) for internal AI platforms.

- Lead, build, and run fully automated pipelines through CI/CD systems for operational excellence and continuous improvements.

- Ensure the availability, scalability, latency, and efficiency of NVIDIA DGX and Cisco-UCS infrastructure using fault-tolerant engineering approaches.

- Drive capacity planning, performance analysis, instrumentation, and other non-functional requirements.

- Automate operational capabilities using Python, Ansible, Terraform, Go, and related technologies.

- Deliver automation through CI/CD pipelines and chatbot integrations.

- Implement metrics-driven processes to maintain high service quality.

Minimum Qualifications

- Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent years of IT experience.

- 5+ years Experience deploying and administering NVIDIA (DGX) or equivalent high-performance-compute (HPC) clusters (e.g., Cray, HPE, IBM).

- 5+ years coordinating and supporting Linux-based operating systems.

- 5+ years Proficiency in programming languages such as Python, Go, C/C++; experience with Git and CI/CD systems (e.g., GitLab, GitHub Actions, Jenkins).

- 5+ years experience deploying enterprise-grade Kubernetes clusters (RedHat OpenShift preferred) and/or Google Anthos.

- Advanced knowledge of Kubernetes, Docker, Terraform, Ansible, Jenkins, GitOps, Git, and Linux.

- 5+ years Experience with the software development lifecycle: design, development, testing, packaging, and deployment (preferably using Python or Go).

Preferred Qualifications

- Master’s degree or equivalent experience in a relevant field.

- Certifications in Linux, networking, cloud, or related technologies.

- Previous experience as a compute or site/systems reliability engineer.

- Experience with hybrid cloud, virtualization, and container technologies.

- Familiarity with Agile and DevOps operating models, including project tracking tools (e.g., Jira, Rally).

- Excellent collaboration, leadership, and communication skills.

**Why Cisco?**

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

**Message to applicants applying to work in the U.S. and/or Canada:**

The starting salary range posted for this position is $165,000.00 to $241,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

+ 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

+ Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

+ Additional paid time away may be requested to deal with critical or emergency issues for family members

+ Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;

+ 1% of incentive target for each 1% of attainment between 75% and 100%; and

+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$165,000.00 - $277,600.00

Non-Metro New York state & Washington state:

$146,700.00 - $247,000.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.