WW Business Planning Manager
**Role Number:** 200660801-0836
**Summary**
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best.
Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.
Are you a strategic thinker who thrives at the intersection of complexity and clarity? As a Planning Manager on the Stores Business Planning team, you will play a central role in shaping how Apple Retail's 500+ stores worldwide receive, prioritize, and execute their plans — turning thousands of global initiatives into a single, unified plan of record that drives real impact on the field. You will work at the heart of Global Retail Operations, connecting corporate strategy to store-level execution across commercial, people, customer, training, and operations functions. If you are passionate about retail, energized by scale, and ready to drive clarity and alignment across a truly global retail organization — this is the role for you.
**Description**
The WW Business Planning Manager will play a pivotal role in driving the sequencing, prioritization, and capacity planning processes for Apple Retail Stores across the globe. This position synthesizes inputs from multiple global business partners to architect a cohesive quarterly and annual plan of record — owning end-to-end intake operations, field capacity planning, and Area of Responsibility (AOR) planning to ensure every store, role, and AOR has a precise and actionable plan that reflects real operating conditions on the ground.
Own the design and governance of an integrated Plan of Record spanning 1K+ initiatives and 800+ global business partners, ensuring sequencing precision, dependency management, and milestone visibility at every level of the organization. Lead intake operations — serving as the primary point of contact for new submissions, facilitating global intake review meetings, and ensuring key decisions and actions are captured and executed.
Drive field execution precision by architecting workload sizing and sequencing strategies for POR initiative deployment — partnering with PPO scheduling teams across all Geos to ensure task plans reach the field at the right moment, with the right data, to deliver with impact. Synthesize planning complexity into clear, executive-ready strategic insights that inform VP decision-making and drive alignment across global business partners.
**Minimum Qualifications**
+ 12+ years of experience in retail operations, or program management.
+ Deep understanding of the retail industry, store operations, and omnichannel commerce trends.
+ Experience in strategic planning, program management, or retail business operations.
+ Proven ability to lead cross-functional collaboration and alignment without direct authority.
+ Excellent communicator who can present complex plans simply and persuasively.
+ Strong ability to synthesize complex information, identify key insights, and distinguish signal from noise.
**Preferred Qualifications**
+ Strong business acumen and ability to understand all aspects of retail store execution (e.g., people, customer experience, training, merchandising, operations).
+ Firsthand familiarity with AOR responsibilities — including Product Zone, Genius Bar, Today at Apple, and Merchandising — and the operational complexity these roles bring to store planning.
+ Passionate problem solver who drives continuous process innovation by exploring and integrating emerging technologies, automation, and AI.
+ Exceptional influencer who connects dots between teams, builds alignment, and drives results.
+ Natural relationship builder who earns trust quickly, fosters genuine connections, and builds strong networks across functions, geographies, and organizational levels.
+ Experience working in a large matrixed organization, ideally within technology or premium retail.