Financial Services Representative 1
**Job Description**
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Revenue Cycle Enterprise Svcs
**Work Type:** Full Time (Total FTE between 0.9 and 1.0)
**Shift:** Shift 1
**Work Schedule:** 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
**Pay Range:** $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
**Summary:**
Rush is seeking a motivated and detail-oriented **Financial Services Representative I** to support our revenue cycle operations by managing open receivable accounts across all payers. In this role, you’ll play a key part in securing reimbursement by resolving payer denials related to coordination of benefits, eligibility, and requests for additional information.
You’ll collaborate with internal teams and external payers to reduce outstanding receivables while maintaining a strong focus on accuracy, productivity, and quality. This position is ideal for someone who enjoys problem-solving, working with data, and contributing to continuous improvement in a fast-paced, mission-driven healthcare environment.
If you’re passionate about delivering results, value collaboration, and want to grow your career within a respected academic medical center, we encourage you to apply. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
**Responsibilities:**
+ Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is processed correctly.
+ **Follow up of claims to the appropriate payer for reimbursement:** Work directly with various departments to insure the charges are properly credited and / or debited.
+ Develop, manage, and maintain various electronic documents used to manage these projects.
+ Develop and report status of the project weekly.
+ Eagerly accept challenging assignments.
+ Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
+ Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
+ Monitor the CMS, National Governmental Services (NGS), Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
+ Work within your team to insure the team has all related job responsibilities.
+ Develop, implement, & monitor system enhancements.
+ Develop and communicate constructive feedback / issue solutions for problems as discovered.
**Required Job Qualifications:**
+ High School diploma or GED equivalent
+ 1 year of experience.
+ Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for Medicare.
+ Able to enter and retrieve data within FSS0/ASF
+ Familiar with Nebo's eCare billing editors such as Classic and CMS.
+ Strong familiarity with medical terminology and patient financial matters.
+ Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
+ Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
+ Strong interpersonal skills are required for communication of finance-related issues to management and ancillary departments.
+ Sound understanding of billing processes and eligibility requirements of private and governmental payers.
+ Able to work independently.
+ Good time management skills and possess the ability to multi-task.
+ Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
+ Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.
**Preferred Job Qualifications:**
+ Prior experience using Epic for Hospital Billing.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**Position** Financial Services Representative 1
**Location** US:IL:Chicago
**Req ID** 24038