Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

**Working at Abbott**

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

+ Career development with an international company where you can grow the career you dream of.

+ Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

+ An excellent retirement savings plan with high employer contribution

+ Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-stude...) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree...) education benefit - an affordable and convenient path to getting a bachelor’s degree.

+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

**The Opportunity**

The Informatics Account Representative (Inside Sales) is responsible for achieving and/or exceeding defined sales goals and business objectives within an assigned geographic Region, Team, and/or campaign. The Account Representative communicates and collaborates daily with all members of the assigned team, including Account Executives, Technical Consultants, Enterprise Account Managers, and Regional/National Director. The Account Representative also routinely works with other members of the commercial organization, such as Customer and Technical Service, Finance, Legal, Marketing, etc. Duties may also involve working with third-parties, such as the company’s distribution partners or GPO representatives.

**What you'll do**

+ In collaboration with team members, develop and execute on a sales plan that includes the achievement of assigned sales goals

+ Outbound calling to current customers to build sales funnel and close business expansion with a minimum of 20-25 calls per day on average, with 8 meaningful conversations

+ Develop and maintain trust-based relationships with assigned accounts

+ Regular contact with top customers to ensure satisfaction and address issues

+ Research account histories for accurate quoting

+ Responsible for maximizing contract term and profitability

+ Utilizing sales skills and training to uncover/develop customer needs and position targeted solutions to meet those needs. Navigating within a complex sales environment with a variety of decision-makers, including hospital administrators, department heads, technical staff, lab managers, point of care coordinators, pathologists, supply chain managers, and other healthcare professionals.

+ Adeptness at navigating both the hospital environment as well as physician offices, urgent care centers and the large health systems that are comprised of all these facilities and more.

+ Knowledge and skills to sell effectively across the entire healthcare market. Must be able to navigate decision making, identify and present relevant needs-based solutions, and generate accurate pricing proposals for a wide variety of different customer scenarios.

+ Ability to close business in a direct sales environment as well as through third-party distributors.

+ Extensive product knowledge of Informatics point-of-care solutions. Must be able to sell effectively to varied audiences a variety of very different products that have entirely different applications for different workflows and disease states across many areas of the healthcare system.

+ Must be able to navigate customer conversations that can lead in a multitude of different directions to identify the right solution for the customer.

+ Perform virtual/online product demonstrations, training, and other educational events

+ Account research using available tools (Salesforce.com, Power BI, Definitive, Hospital Compare, etc.)

+ Market outreach (customer/distributor surveys, notifications, campaigns, promotions, invitations, events, etc.)

+ Manage in-bound customer inquiries

+ Proposal/quote generation, delivery of promotional materials, customer/distributor follow-up, etc.

+ Effectively follow-through and follow-up with customer requests to ensure exceptional service with a high level of urgency and responsiveness to customer requests

+ Accurately maintain customer and activity database using Salesforce.com

**Required Qualifications**

+ Associate degree required and/or 2 years of customer service or sales experience.

**Preferred Qualifications**

+ Bachelor’s degree

+ Experience in price – value contract negotiations preferred.

+ Excellent oral and written communication skills with exceptional attention to detail in administrative functions.

+ Strong computer skills required including Word, Excel, PowerPoint, and Customer Relationship Management (CRM) tool such as SFDC environment.

+ Learning new technical information quickly and thoroughly in a rapidly changing environment.

+ Thorough understanding of financial dynamics (pricing, profitability, contract management, opportunity costs as well as improved patient outcome through financial savings).

Apply Now (https://www.jobs.abbott/us/en)

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

**Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:** www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

The base pay for this position is $22.15 – $44.25 per hour. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com