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Product Manager - Tech Delivery
Product Manager - Tech Delivery
Chandler, Arizona
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**Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.**
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**Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.**
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**Job Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Position Summary:**
This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product owners or specialists to ensure they are aligning on priorities. Job expectations include ensuring delivery of products that meet client expectations, including features, security, availability, resiliency, timelines and costs.
+ Define the vision, strategy, and roadmap for AWS based products and services (e.g., landing zones, data platforms, developer platforms, cloud-native services).
+ Translate business and customer needs into AWS service offerings that drive adoption, scalability, and value.
+ Prioritize features and improvements using data-driven insights, stakeholder input, and alignment with enterprise objectives.
+ Ensure alignment with the AWS Well-Architected Framework (Reliability, Security, Cost Optimization, Performance, Sustainability).
+ Act as the voice of the customer for AWS products, ensuring product decisions reflect business needs.
+ Build strong relationships with stakeholders across business units, engineering, operations, and compliance.
+ Gather and analyze customer feedback, usage data, and industry trends to refine product direction.
+ Lead stakeholder communications on product vision, roadmap, and release updates.
+ Partner with engineering, DevOps, and SRE teams to deliver AWS product features on time and within scope.
+ Define and maintain product backlogs, user stories, and acceptance criteria.
+ Oversee go-to-market activities, adoption campaigns, and internal enablement for AWS services.
+ Coordinate with release and service delivery teams to ensure smooth rollouts.
+ Define and enforce product policies for security, compliance, data residency, and IAM in AWS environments.
+ Partner with FinOps teams to track and optimize AWS costs, ensuring financial accountability.
+ Ensure product delivery meets regulatory requirements (e.g., SOC2, PCI-DSS, GDPR, financial regulations).
+ Maintain alignment with enterprise governance standards while enabling agility.
+ Monitor product performance through KPIs (adoption, cost efficiency, NPS, service uptime).
+ Drive continuous improvement through customer feedback, retrospectives, and emerging AWS capabilities.
+ Stay current with AWS service innovations and identify opportunities to enhance the product portfolio.
+ Evangelize AWS product offerings within the organization, promoting self-service and best practices.
+ Product Strategy Roadmap Stakeholder Customer Engagement Execution Delivery Governance, Compliance Cost Management Continuous Improvement Innovation
**Responsibilities:**
+ Generates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain
+ Communicates the program vision and roadmap to stakeholders, product owners and the teams
+ Oversees the budget(s) for one or more products by working closely with finance partners on both personnel and non-personnel expenses
+ Provides input into defining business capabilities and aligning them to products or creating new products to support them
+ Ensures product availability by partnering closely with demand and capacity teammates
+ Develops business cases for new products and additional features for existing products
+ Partners with the product owners and the teams to ensure that optimum value is obtained through technology and subject-matter expertise and understanding of the business and industry trends
+ Define the vision, strategy, and roadmap for AWS based products and services (e.g., landing zones, data platforms, developer platforms, cloud-native services).
+ Translate business and customer needs into AWS service offerings that drive adoption, scalability, and value.
+ Prioritize features and improvements using data-driven insights, stakeholder input, and alignment with enterprise objectives.
+ Ensure alignment with the AWS Well-Architected Framework (Reliability, Security, Cost Optimization, Performance, Sustainability).
+ Act as the voice of the customer for AWS products, ensuring product decisions reflect business needs.
+ Build strong relationships with stakeholders across business units, engineering, operations, and compliance.
+ Gather and analyze customer feedback, usage data, and industry trends to refine product direction.
+ Lead stakeholder communications on product vision, roadmap, and release updates.
+ Partner with engineering, DevOps, and SRE teams to deliver AWS product features on time and within scope.
+ Define and maintain product backlogs, user stories, and acceptance criteria.
**Required Qualifications:**
+ 5+ years of experience in product management or product ownership, with at least 2+ years focused on cloud (AWS preferred).
+ Strong knowledge of AWS services (EC2, S3, RDS, Lambda, EKS, VPC, IAM, CloudFormation, etc.).
+ Proven ability to translate business needs into technical product requirements.
+ Excellent communication and stakeholder management skills.
+ Experience with agile methodologies and backlog management (Jira, Azure DevOps, etc.).
**Desired Qualifications:**
+ Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
+ AWS Certified Solutions Architect or Product Manager certification.
+ Experience in financial services, healthcare, or other regulated industries.
+ Knowledge of cloud governance, security, and compliance frameworks.
+ Familiarity with FinOps and cloud cost optimization practices.
+ Background in software engineering, cloud architecture, or DevOps.
+ Strategic thinker with a customer-first mindset.
+ Strong ability to balance innovation with governance and compliance.
+ Data-driven decision-maker who can manage competing priorities.
+ Influencer who can engage both technical teams and business leaders.
+ Passionate about cloud technologies and AWS innovation.
+ Bachelor’s degree in Computer Science, Engineering,
**Skills:**
+ Financial Management
+ Influence
+ Solution Delivery Process
+ Stakeholder Management
+ Technical Strategy Development
+ Agile Practices
+ Analytical Thinking
+ Collaboration
+ Result Orientation
+ Risk Management
+ Amazon Web Services (AWS)
+ Product Management
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) " poster.
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notic...) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Investment products offered through MLPF&S and insurance and annuity products offered through MLLA:
**Are Not FDIC Insured** **Are Not Bank Guaranteed** **May Lose Value**
**Are Not Deposits** **Are Not Insured by Any Federal Government Agency** **Are not a condition to Any Banking Service or Activity**
Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”). MLPF&S is a registered broker-dealer, registered investment adviser, **Member SIPC** and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation.
Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation (“BofA Corp.”).
Bank of America Private Bank is a division of Bank of America, N.A.
Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.
© 2026 Bank of America Corporation. All rights reserved.
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