Insomniac - Dev Ops Engineer
Job Summary:
WHO ARE YOU?
Do you enjoy dance music? Is software engineering your craft? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and developing world class software. Is this you? Read on…
WHO ARE WE?
Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority.
Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac's events have taken place in 13 countries across five continents. The company's premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.
THE ROLE
Insomniac is seeking a DevOps Engineer with a robust foundation in cloud infrastructure, specifically AWS (EKS, RDS, S3), and a passion for automation and efficient operations. The ideal candidate excels in managing CI/CD pipelines, particularly with GitHub Actions, and is adept at deploying, managing, and optimizing containerized applications. Expertise in Linux/Unix, Cloudflare configurations, and tracing/observability tools like Honeycomb is crucial. Familiarity with quickly drafting scripts in any language such as Bash, Python, Ruby, or Go (with Go being ideal) to analyze system performance or health is highly valued.
RESPONSIBILITIES
+ Configure AWS & Cloudflare Services: Enhance web application performance and security by managing Cloudflare services and automating AWS infrastructure provisioning and scaling
+ Deploy, Manage, and Optimize Containerized Applications: Expertly use Amazon EKS, focusing on high scalability and reliability
+ Improve Engineering Standards, Tooling, and Processes: Collaborate closely with product, design, software engineering and marketing teams, including internal & offshore team(s), to enhance engineering practices
+ Improve Manage CI/CD Pipelines: Utilize GitHub Actions & implement integrations to ensure seamless automated code improvement & deployment processes across development and production environments
+ Support Debugging with Advanced Tools: Use tracing/observability tools, particularly Honeycomb and AWS CloudWatch, for debugging production issues and fixing complex problems across different services and stack levels
+ Apply Security and Compliance Best Practices: Leverage AWS and Cloudflare tools to protect against threats across cloud and application layers
+ Optimize Cost and Performance: Improve global access and user experience by utilizing Cloudflare’s CDN and AWS services for performance and cost-efficiency
+ Help train and onboard other team members when needed
+ Other requirements and responsibilities as necessary
QUALIFICATIONS
+ Bachelor’s degree in Computer Science or 4+ years of equivalent work experience in DevOps roles with cloud infrastructure
+ Demonstrated proficiency in backend development, particularly with Go & Node.js (TypeScript)
+ Experience deploying optimized Next.js applications in Dockerized production environments
+ Demonstrated proficiency with Docker & Kubernetes
+ Experienced with event-driven microservice architecture
+ Solid background in Linux/Unix administration, with the ability to quickly draft scripts in Bash, Python, Ruby, or ideally Go
+ Demonstrated proficiency with AWS (EC2, EKS, RDS, S3, OpsWorks, CloudWatch, ElastiCache), for deploying and managing applications
+ Experience with infrastructure as code (IaC) tools, such as Terraform or CloudFormation
+ Proficiency in managing CI/CD pipelines with GitHub Actions
+ Experience writing & managing automated test suites (unit tests, integration tests, browser / E2E)
+ Git workflow (branching, merging, tagging, cherry picking)
+ Ability to oversee existing REST & GraphQL APIs, their performance, error rates & security
+ Proven experience in e-commerce environments, with a strong background in integrating and managing APIs such as Stripe and Braintree
+ Working with team to determine SLOs (Service-level objectives)
+ Database design concepts and experience with PostgreSQL
+ Knowledge on monitoring, debugging, and performance analysis tools to fix complex issues across different services and levels of the stack (OpenTelemetry / Honeycomb.io, a debugger, other logging & observability tools)
+ In-depth knowledge of Cloudflare configurations for web security and performance
+ Strong understanding of DNS management, SSL certificate deployment, and email system configurations
+ Bonus points for experience in ticketing, travel, or hospitality industries
WORK ENVIRONMENT
+ Must be able to tolerate loud noise levels & busy environments
+ May work in drastic temperature climates
+ Must be willing to travel to work events during holidays, evening and weekend hours, as required, to meet deadlines
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.
EQUAL EMPLOYMENT OPPORTUNITYInsomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Hiring Salary Range: $112,000.00 - $140,000.00 USD
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
About Us
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.