Activity Coordinator

Location

Omni Bedford Springs Resort & Spa

Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort & Spa. More than just a sought-after destination for travelers worldwide, the Omni Bedford Springs Resort & Spa flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. The Omni Bedford Springs Resort & Spa offers unparalleled service and amenities to thousands of travelers each year.Our Omni Bedford Springs Resort & Spa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort & Spa may be your perfect match.

Job Description

We are seeking a professional and friendly Spa Activity Coordinator to provide exceptional service and hospitality to all hotel guests.

Responsibilities

+ Responsible for answering phones with positive tone and in a timely, courteous manner to assist ALL guests with their requests.

+ Responsible for multi-tasking in answering phones, acknowledging guests that may be waiting, checking in guests and all other responsibilities of this position.

+ Responsible for maintaining, securing, and documenting shift audit form of allotted bank.

+ Responsible for booking single guest appointments and following the established protocol in this task to ensure accuracy.

+ Responsible for checking in appointments following the established protocol.

+ Responsible for having strong product knowledge to promote sales of retail merchandise in the Springs Eternal Spa Boutique.

+ Responsible for assisting guests within the Springs Eternal Spa Boutique.

+ Responsible for assisting the Spa Supervisor in inventory control, labeling of product and maintaining select database lists such as Out of Stock and Guest Recovery.

+ Responsible for mailing retail items to guests utilizing established protocols.

+ Knowledgeable about all service treatments offered as well as seasonal treatment promotions.

+ Responsible for coordinating and booking of spa services for single guests and group bookings.

+ Responsible for giving facility tours to prospective clients.

+ Responsible for keeping the Front Desk and retail shelving clean and tidy.

+ Responsible for keeping the Front Desk and retail area flooring clean and free of debris.

+ Knowledgeable about all outlets and offerings of the resort to assist in aiding any guest request

Qualifications

+ High school graduate or equivalent.

+ Ability to work in a fast-paced environment.

+ Previous experience in customer service preferred.

+ Computer knowledge and POS experience preferred.

+ Previous experience in retail sales preferred.

+ Ability to communicate effectively and work as a Team member of the spa.

+ Ability to work a flexible work schedule as assigned by management.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job LocationsUS-PA-Bedford

Posted Date1 month ago(1/13/2026 11:39 AM)

Requisition ID 2026-131842

# of Openings 1

Category (Portal Searching) Spa