Ethics and Compliance Investigations Operations Specialist - Assistant Director

Location: Anywhere in Country

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We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

**Ethics and Compliance Investigations Operations Specialist – Assistant Director**

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY focuses on high ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

**The opportunity**

The Ethics and Compliance Investigations Team (ECIT) is a high-performing, centralized team under Ethics, Compliance, and Risk Management (ECRM) that conducts and manages Code of Conduct related investigations. As an Investigations Operations Specialist in the ECIT, you’ll play an integral role in supporting our mission and operations and mitigate risk. In return, you’ll have the support of a network of highly knowledgeable colleagues and the opportunity to make a significant impact on your team and EY. With a diverse range of responsibilities, your strong organizational and analytical skills, understanding of our business and key stakeholders, self-driven initiative, and keen eye for detail will be keys to success in this role. This role requires comparable work experience, data and reporting, case management software maintenance, vendor management, advanced excel skills, work ethic, attention to detail, and strong focus on quality and timeliness.

**Your key responsibilities**

+ Conduct, perform quality control reviews, and collate detailed reporting and analyses to identify and mitigate potential risks within the organization, including, but not limited to:

+ Monthly, quarterly, and/or ad hoc reports regarding conduct matters, ensuring accuracy and timeliness.

+ Regular and ad-hoc data analyses to support various firmwide stakeholders with insights on conduct matters within their teams.

+ Support required firm responses to regulatory data requests.

+ Maintenance of centralized case management system to ensure accurate and thorough records and monitor aging of matters and related reporting.

+ Conduct regular input and audits of the centralized case management system.

+ Maintain accurate and thorough case records for EY/Ethics Hotline matters.

+ Consult with Global counterparts for EY/Ethics Hotline matters.

+ Perform thorough due diligence regarding personnel conduct history in advance of potential firm actions, including but not limited to performance separations and reductions in force.

+ Monitor the ECIT mailbox, routing emails to the appropriate recipient, and ensuring timely responses.

+ Facilitate the provision of information concerning substantiated matters to firmwide stakeholders.

+ Establish best practices around reporting.

+ May make recommendations for training, awareness, communications, and more.

+ May lead and/or participate in medium to large projects.

+ Share best practices and mentor others.

+ May supervise and/or mentor other team members.

+ May conduct investigation triage with input from key stakeholders.

+ You may also have opportunities to assist with the design, implementation, and updating of workflow or documentation processes and analytic efforts.

**Skills and attributes for success**

+ You are proficient in Microsoft Office suite, and advanced in Excel.

+ You have substantial experience working with a case management system or similar tracking systems. Specific experience with Navex is a plus.

+ You maintain the highest levels of confidentiality regarding personal data related to employee concerns and performance issues.

+ You can analyze and present confidential data in a meaningful way.

+ You have foundational AI knowledge and prioritize implementation of automation.

+ You have experience managing data mapping and migration projects into new software.

+ You will have excellent time management and project management skills and experience balancing multiple and competing priorities in a high-pressure environment.

+ You take full ownership of work products, driving to completion with minimal oversight and self-review of your work, delivering high quality results.

+ You have strong written and verbal communication skills, with the ability to communicate complex concepts in a straightforward way.

+ You can quickly learn the business of the firm and develop a solid understanding of internal practices and procedures.

**To qualify for this role, you must have:**

+ Ability to interact with individuals at all levels within the firm and maintain professionalism and confidentiality.

+ Experience with code of conduct ethics employee related investigations

+ Experience with compliance and documentation

+ Previous experience with case management systems

+ Strong attention to detail, time management and prioritization skills, with solid track record of managing multiple projects simultaneously.

+ Bachelor’s degree or equivalent work experience preferred.

+ 7+ years related work experience.

+ Experience working in or managing tracking software applications.

**Ideally, you’ll also have:**

+ Case management design

**What we look for**

We are looking for individuals that have a strong business acumen and personal leadership. Experienced professionals who are strategic, collaborative, and consultative and who can bring a fresh perspective will thrive in this environment.

**What we offer you**

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

+ We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $96,300 to $180,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $115,600 to $204,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

+ Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

**Are you ready to shape your future with confidence? Apply today.**

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

**EY | Building a better working world**

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .