Confirmation Representative

You were meant for Hopkins. Johns Hopkins Home Care Group is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.

What Awaits You?

Career growth and development
Diverse and collaborative working environment
Paid Time Off
Affordable and comprehensive benefits package

Location:

Johns Hopkins Home Care Group, Baltimore, MD

Role is work from home after initial training period of up to 90 days.

Will be required to come onsite periodically for meetings.

Full Time (40 hours)/Day Shift- 8:30am-5pm

Monday-Friday

Position Summary:

Responsible for reconciling daily orders to ensure delivery completed, POD/shipping details received, and documentation necessary for payment for services rendered by Johns Hopkins Home Care Group confirmed.
Ensure all data elements are present and reviewed for regulatory purposes prior to confirming.
Independently troubleshoot and resolve unconfirmed order issues - complete appropriate follow up or route to designated area.
Upon reconciliation of completed order for POD; Tracking; Shipping - resolution of all message and loading of actual date - complete confirmation step.
Function as a resource regarding claim submission and coverage requirements.

Minimum Qualifications:

Education:

High School Dipoloma or equivalent is required

Experience:

1 year - data entry/order reconciliation experience
1 year - DME billing/customer service

Important Notices:

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 15.00/hour - Maximum 24.09/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.