Software Developer Manager, Global Operations
**Summary:**
GO Systems, within Product and Regulatory Operations (PRO), comprises a technically-minded team working to develop and execute a strategy for unified, interoperable infrastructure across Global Operations (GO). GO Systems enables production workflow maturity within the tooling dimension for GO by identifying appropriate tooling strategies to solve business problems and partnering with key engineering partners to execute against those strategies.We are looking for a full-time engineering leader to join our Systems team to build, scale and mature our tech stack by implementing new features and last mile code changes, removing engineering bottlenecks across our various products. As a Systems Engineering Manager, you will be responsible for managing a high-quality team of software developers across North America.
**Required Skills:**
Software Developer Manager, Global Operations Responsibilities:
1. Be both highly technical and an effective people manager by leading a team of engineers
2. Extend our platforms and internal systems by building workflows and high-quality tools that enable Operations to scale
3. Measure the impact of your team and set clear expectations and goals
4. Provide technical leadership and guidance to both your team members and your project peers
5. Use software engineering skill sets to drive meaningful business impact by looking at problems through an operational lens
6. Business case development to support new and improved processes for consumers, businesses and partners that leverage our products
7. Work with cross functional teams to deliver high impact results
8. Actively own and drive the team's professional development
9. Communicate and collaborate cross-functionally to align priorities with stakeholders across the family of Apps and influence organizational roadmaps
10. Gather, analyze and utilize relevant data to develop ways to improve the overall support experience
11. Drive our AI transformation across Global Operations
12. Code using primarily PHP/Hack/Python and JavaScript/React
**Minimum Qualifications:**
Minimum Qualifications:
13. BA / BSc degree in Engineering, Computer Science or related field or international equivalent
14. 10+ years of experience in Software Development
15. 2+ years experience as a tech lead or as an engineering manager
16. Have a technical background and proven management experience leading high calibre teams
17. Experience with creating and debugging code
18. Analytical-thinking and problem-solving experience
19. Experience working across a global multicultural and multilingual team, solving problems and designing business operations from scratch
**Preferred Qualifications:**
Preferred Qualifications:
20. Software engineering experience in React, GraphQL, Relay or similar technologies
21. Experience with AI technologies
22. Experience with scrum and agile methodologies in delivering roadmaps
23. Communicate and collaborate cross-functionally to align priorities with stakeholders across the family of Apps and influence organizational roadmaps
24. Experience with internal tool development incorporating WFM knowledge and bug management
25. Experience with customer support/operations software-oriented projects
26. Knowledgeable in driving solutions for global operational teams
27. Experience with process change management or process improvement
28. Experience working in a technology company, consulting firm or equivalent productive environment
**Public Compensation:**
$171,000/year to $240,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.