Snr Outsourcing Program Manager, WhatsApp Global Operations

**Summary:**

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.

**Required Skills:**

Snr Outsourcing Program Manager, WhatsApp Global Operations Responsibilities:

1. Oversee daily operations and delivery across multiple lines of business and entire global partner network.

2. Identify any performance issues or risks and work with vendors to implement corrective actions.

3. Maintain strong collaboration and partnership with other Operations teams across different offices and geographies, working with a variety of internal/external, local/global stakeholders and remote teams.

4. Oversee large-scale capacity planning, orchestrate new project launches, and strengthen partnerships with global teams for strategic alignment.

5. Provide updates and insights to executive leadership on vendor performance, cost management, risk assessments, and other key metrics.

6. Make high-impact decisions regarding vendor relationships and strategy.

7. Ensure consistency in vendor management practices across all regions by reviewing and updating global standards, policies, and procedures.

8. Address any discrepancies or regional challenges.

9. Identify areas for process improvement, cost savings, or operational efficiencies within the vendor management function and implement strategies to address them.

10. International and domestic travel required 20%.

**Minimum Qualifications:**

Minimum Qualifications:

11. Requires a Master's Degree (or foreign degree equivalent) in Business Administration, Project Management, Marketing, or related field and 3 years of experience in the job offered or a related occupation.

12. Requires 36 months of experience in the following:

13. 1. Project Management

14. 2. Business Development and Partnerships

15. 3. Vendor Operations Management

16. 4. Marketing Management

17. 5. Sales Program Management

18. 6. Strategic partnerships and vendor management

**Public Compensation:**

$190,014/year to $223,410/year + bonus + equity + benefits

**Industry:** Internet

**Equal Opportunity:**

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.