Leader, Global Distribution Programs

**Leader, Global Distribution Programs - Remote**

This role can be performed from any location within the United States.

**Meet the Team** You will be part of a dynamic team, working closely with Distribution Account Managers who support Distributor sales. You will report to the Global Distribution Program Senior Leader and collaborate cross-functionally with Distribution Marketing Teams, Regional Distribution Finance, the Claim Auditing Team (POP COE), and various teams at individual Distributors. We thrive on teamwork and effective communication, tackling multiple global initiatives.

**Your Impact** As the Program Manager, you will be instrumental in building and articulating a Distribution Program best-practices framework. You will serve as a critical escalation resource, training internal and external stakeholders on program requirements, compliance, and execution to optimize Cisco’s Distribution Program. Your leadership will oversee the cross-functional efforts necessary to support our Program, directly contributing to its efficiency and success on a global scale.

**Responsibilities**

+ Oversee a global team of program managers supporting our internal and external stakeholders

+ Review activity applications from distributors to ensure adherence to program terms, conditions, and compliance regulations

+ Review escalations from Distributors, Internal Cisco Auditors, and other cross-functional teams regarding program adherence

+ Review exceptions and holds on claims submitted by Distributors

+ Monitor the payment process for the Program to ensure timely payments

+ Conduct new capability testing for Program tools to ensure stability and desired functionality

+ Enter and ensure correct budget information in Program tools

+ Pull Program reporting and analyze data to develop directed training

+ Deliver directed training to specific regions, distributors, or individuals to improve adherence to Program terms and conditions

**Minimum Qualifications**

+ 5+ years of project or program management experience

+ 3+ years of people management experience

+ Ability to work with large data sets, Excel, reporting pivots, and the full Microsoft Office Suite

**Preferred Qualifications**

+ Channel and/or distribution experience in the IT industry, preferably with knowledge of program operations

+ Able to quickly understand, articulate, and operationalize best practices across cross-functional teams

+ Excellent intellectual and analytical skills, including the ability to structure problem statements and uncover new and creative solutions

+ Experience in designing and driving complex projects, programs, and processes at scale

+ Ability to identify trends, perform root-cause analysis, and build process efficiencies across our Distribution Program landscape

+ A keen understanding of relationship development and influence in highly matrixed environments

**Why Cisco?**

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

**Message to applicants applying to work in the U.S. and/or Canada:**

The starting salary range posted for this position is $109,300.00 to $145,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

+ 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

+ Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

+ Additional paid time away may be requested to deal with critical or emergency issues for family members

+ Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;

+ 1% of incentive target for each 1% of attainment between 75% and 100%; and

+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$132,300.00 - $200,100.00

Non-Metro New York state & Washington state:

$117,300.00 - $219,300.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.