Senior Engineer - QA
Kennesaw, Georgia;Chandler, Arizona; Charlotte, North Carolina; Addison, Texas
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**Job Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies. Additionally, this job is accountable for end-to-end solution design and delivery.
This role is an experienced Quality Engineer, who is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Their primary responsibility is to the people they manage, ensuring they are developing through coaching, mentoring, feedback, and hands on career development. Other key responsibilities may include developing a technology strategy and ensuring technology solutions comply with applicable standards. This role advocates and advances modern, Agile solution delivery practices and evangelizes great design, engineering and organizational practices.
This role brings a ‘testing mindset’ to the team and is responsible for testing and delivering complex software requirements to accomplish business outcomes. They are a subject matter expert on testing practices ensuring the testing strategy and processes are well-defined and continuously improved for the team or teams. Key responsibilities of the role include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting.
**Responsibilities:**
+ Ensures that the design and engineering approach for complex features are consistent with the larger portfolio solution
+ Define the technology tool stack for the solution and evaluate and adapt new testing tool/framework/practices for team(s)
+ Enables team(s)/applications with Continuous Integration/Continuous Development (CI/CD) capabilities and engages with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline
+ Guides and influences team(s) on design and best practices for high code performance –e.g. pairing, code reviews
+ Provides end-to-end delivery of complex features, including automation, for either a single team or multiple teams, at the program level
+ Conducts research, design prototyping and other exploration activities such as evaluating new toolsets and components for release management, CI/CD, and features
+ Works with stakeholders to establish high-level solution needs and with architects for technical requirements
**Required Qualifications:**
+ 10+ years of experience managing QA functions within payments, merchant services, or financial systems.
+ Strong understanding of **POS environments** , merchant transaction flows, and payment system integrations.
+ Hands‑on experience testing **mobile applications** (Flutter experience preferred).
+ Proficiency with **API testing** and familiarity with **ASP.NET** application architectures.
+ Expertise with test automation frameworks and tools such as **Playwright** , **Selenium** , or equivalent.
+ Demonstrated experience building and maintaining automated UI test suites.
+ Excellent analytical, problem‑solving, communication, and stakeholder‑management skills.
+ Proven success leading QA teams through planning, execution, and delivery of complex technology initiatives.
+ Manage relationships with the business and technology leaders, and vendors for technical products.
+ Be accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews).
+ Create the technology testing strategy for their technical domain.
+ Ensure that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders.
+ Create and optimize test processes including defect management and reporting.
+ Create and optimize test automation frameworks and use of test automation tools.
+ Create a test automation strategy across the application stack (UI, API, Backend and so on).
**Desired Qualifications:**
+ Experience in financial services, Merchant services, payments, or fintech industry.
+ Familiarity with CI/CD pipelines and test integration tools.
+ Exposure to Agile development processes and project management tools (e.g., Jira, Confluence).
+ .Net Experience
+ APK Experience
+ iOS Experience
**Skills:**
+ Automation
+ Influence
+ Result Orientation
+ Stakeholder Management
+ Technical Strategy Development
+ Application Development
+ Architecture
+ Business Acumen
+ Risk Management
+ Solution Design
+ Agile Practices
+ Analytical Thinking
+ Collaboration
+ Data Management
+ Solution Delivery Process
**Minimum Education Requirement:** Bachelor’s degree or equivalent work experience.
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) "** poster.
**View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notic...) .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.