Damien Simmons

  • Retail Management and Loss Prevention
  • McKeesport, Pennsylvania 15132
  • Mar 21, 2017
Full time Retail / Wholesale

Personal Summary

Results-driven, versatile, and detail-oriented professional with extensive experience in loss prevention and retail store management, backed by expertise in customer service, regulatory compliance, inventory control, and employee engagement. Adept at utilizing out-of-the-box approach in formulating effective resolutions to customer issues; handling multiple priorities; and supervising high-caliber teams to support store and sales goals. Articulate communicator; able to establish great rapport and work collaboratively with professionals of all levels. Core competencies include:

Program Implementation | Sales Report Presentation | Strategic Planning
Organizational Leadership | Client Relations | Cross-functional Collaboration

Work Experience

Assistant Store Manager
Dec 2011 - Jan 2017 Lowe’s Companies, Inc.

Held full accountability for the control and monitoring of all store expenses; compliance with corporate financial and merchandising standards; and management of store specific programs
Initiated efforts in driving growth and profitability of specialty and installed sales including contact, lead, and order management systems
Secured company liabilities and employee and customer safety through maintenance of strong safety awareness programs
Ensured proper handling of customer complaints and issues, as well as the development of client relations with commercial sales and customers
Executed strategic leadership skills through generation and mentoring of direct reports; delegation and supervision of employees and time; and implementation of clear and concise communication
Adhered to policies in ensuring the maintenance of accurate pricing; completion of required paperwork; and processing of merchandise information through computer and point of sale systems
Presented inventory and sales reports, including monthly financials, merchandise division summaries, and vital statistics, as well as enhanced issues against store performance
Facilitated various programs such as product service associate (PSA) and delivery and assembly programs
Observed strict compliance with performance criteria; and standards of conduct, discipline and discharge procedures within Lowe’s suite of operational policies and procedures

Education

Bachelor of Arts in Fine Arts
Jan 2000 - Jan 2004 Washington & Jefferson College