Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To service and maintain the cleanliness of all public areas including pool and outdoor space, public and associate restrooms, lobbies and executive offices in accordance with Omni Standards. Responsibilities To ensure that the hotel lobbies are serviced throughout the day. To service all public restrooms in lobby, lower lobby, and pool areas. To service the executive offices. Services both men's and ladies associate locker rooms. To service lobby and lower lobby pre-function space. Keep lobby balconies neat and clean at all times. Ensure main guest entrance is neat and clean at all times. Ensure all floral arrangements and plants are neat with no debris in the planters. Ensure all ash urns throughout property are neat and clean at all times. Ensure water fountain and phone stations are maintained neat and clean at all times. To service guest and associate elevators. To ensure that hotel, guest and associates are maintained in a safe and secure environment. Complete any special projects that might be assigned. Report any maintenance issues or any concerns. Qualifications Previous housekeeping experience preferred (hotel preferred, although other environmental services positions will be considered) Strong attention to detail required Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs without assistance and a minimum of 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Good communication, time management, follow-through and customer services skills are required. Must be able to work around a variety of chemicals and be able to respond to hazardous situations Must be able to work a flexible schedule, specifically weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 16, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To service and maintain the cleanliness of all public areas including pool and outdoor space, public and associate restrooms, lobbies and executive offices in accordance with Omni Standards. Responsibilities To ensure that the hotel lobbies are serviced throughout the day. To service all public restrooms in lobby, lower lobby, and pool areas. To service the executive offices. Services both men's and ladies associate locker rooms. To service lobby and lower lobby pre-function space. Keep lobby balconies neat and clean at all times. Ensure main guest entrance is neat and clean at all times. Ensure all floral arrangements and plants are neat with no debris in the planters. Ensure all ash urns throughout property are neat and clean at all times. Ensure water fountain and phone stations are maintained neat and clean at all times. To service guest and associate elevators. To ensure that hotel, guest and associates are maintained in a safe and secure environment. Complete any special projects that might be assigned. Report any maintenance issues or any concerns. Qualifications Previous housekeeping experience preferred (hotel preferred, although other environmental services positions will be considered) Strong attention to detail required Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs without assistance and a minimum of 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Good communication, time management, follow-through and customer services skills are required. Must be able to work around a variety of chemicals and be able to respond to hazardous situations Must be able to work a flexible schedule, specifically weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To wait on tables promptly, courteously and to serve the guest in any way possible. Responsibilities Knowledge of dining room service. Must have full familiarity with menus. Must have full knowledge of beverage offerings. Station set-up and break-down. Complete all other side work duties as assigned. To polish and clean the water glasses in his/her assigned station before opening hours. Perform any other duties as assigned by the restaurant manager. Service to guests according to OMNI Moments of Service Standards. Be pleasant, smile and greet all guests, using surnames when obtained. Qualifications Minimum 1 year upscale dining serving experience; hotel experience preferred. Developed knowledge of wine, spirits, and beer with experience selling and presenting wine. Previous cash handling experience required. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. Ability to accurately and efficiently input information into MICROS. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Must be TABC certified. Must be able to work a variety of shifts, including weekends and holidays. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 16, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To wait on tables promptly, courteously and to serve the guest in any way possible. Responsibilities Knowledge of dining room service. Must have full familiarity with menus. Must have full knowledge of beverage offerings. Station set-up and break-down. Complete all other side work duties as assigned. To polish and clean the water glasses in his/her assigned station before opening hours. Perform any other duties as assigned by the restaurant manager. Service to guests according to OMNI Moments of Service Standards. Be pleasant, smile and greet all guests, using surnames when obtained. Qualifications Minimum 1 year upscale dining serving experience; hotel experience preferred. Developed knowledge of wine, spirits, and beer with experience selling and presenting wine. Previous cash handling experience required. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. Ability to accurately and efficiently input information into MICROS. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Must be TABC certified. Must be able to work a variety of shifts, including weekends and holidays. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all banquet food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 (entry level) positions. Responsibilities Maintain kitchen sanitation in accordance with health department guidelines Insure station is set for service 15 minutes prior to service. Required to learn all menu items produced by assigned station. Perform work assignments to meet proper quantities within a necessary time frame. Prepare a mixture of buffet and plated style items Production of orders to include Grilling, Roasting, and Baking fish, steaks, chicken and shellfish. Maintain safe food handling procedures at all times Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume upscale hotel banquet operation. Must be familiar with batch and quantity cooking Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 16, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all banquet food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 (entry level) positions. Responsibilities Maintain kitchen sanitation in accordance with health department guidelines Insure station is set for service 15 minutes prior to service. Required to learn all menu items produced by assigned station. Perform work assignments to meet proper quantities within a necessary time frame. Prepare a mixture of buffet and plated style items Production of orders to include Grilling, Roasting, and Baking fish, steaks, chicken and shellfish. Maintain safe food handling procedures at all times Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume upscale hotel banquet operation. Must be familiar with batch and quantity cooking Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Responsible for general accountant responsibilities performing miscellaneous accounting activities while ensuring all policies and procedures are being followed. Responsibilities Main responsibility will be general accounting duties and functions in areas of need within the Finance Department Assist in handling customer and vendor inquiries in a timely efficient manner, including but not limited to researching and resolving customer issues as well as vendor requests Assist with the processing of all invoices and checks for payment Assist with reconciling vendor statements and solving discrepancies Assist with accounts receivable functions and duties Assist in maintaining complete and accurate files in order to handle vendor and group billing inquires Assist with Generating Daily Labor and Revenue Reports as needed Assist departments with general ledger research and re-class entries Assist with GL Functions (Entry Creation, Viewing Entries, Copy and Print, Run Queries). Reconcile Balance Sheet accounts as assigned Display and effectively communicate Omni Culture Finish Understand and ensure compliance with all Omni Finance SOPs Prepare monthly journal entries as assigned. Assist with Audit requests. Assist with special projects Prepare and distribute the various reports when needed Maintain open communication with all departments Perform other tasks requested by Accounting Manager, Assistant Directors of Finance and Director of Finance Qualifications Minimum of 6 months accounting administrative experience, to include hotel front office experience, within past three years. Hotel accounting experience is strongly preferred. College degree or formal accounting education preferred. Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer concerns. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions with strong problem solving skills Developed computer proficiencies, particularly with Microsoft Office, with ability to operate printer, photocopier and telephone. Maintain professional appearance offering a positive experience to all guests. Strong organizational skills with an attention to detail and ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. The ability to meet scheduling demands to include Monday-Friday office hours and weekends as needed. Requires the ability to sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 15, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Responsible for general accountant responsibilities performing miscellaneous accounting activities while ensuring all policies and procedures are being followed. Responsibilities Main responsibility will be general accounting duties and functions in areas of need within the Finance Department Assist in handling customer and vendor inquiries in a timely efficient manner, including but not limited to researching and resolving customer issues as well as vendor requests Assist with the processing of all invoices and checks for payment Assist with reconciling vendor statements and solving discrepancies Assist with accounts receivable functions and duties Assist in maintaining complete and accurate files in order to handle vendor and group billing inquires Assist with Generating Daily Labor and Revenue Reports as needed Assist departments with general ledger research and re-class entries Assist with GL Functions (Entry Creation, Viewing Entries, Copy and Print, Run Queries). Reconcile Balance Sheet accounts as assigned Display and effectively communicate Omni Culture Finish Understand and ensure compliance with all Omni Finance SOPs Prepare monthly journal entries as assigned. Assist with Audit requests. Assist with special projects Prepare and distribute the various reports when needed Maintain open communication with all departments Perform other tasks requested by Accounting Manager, Assistant Directors of Finance and Director of Finance Qualifications Minimum of 6 months accounting administrative experience, to include hotel front office experience, within past three years. Hotel accounting experience is strongly preferred. College degree or formal accounting education preferred. Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer concerns. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions with strong problem solving skills Developed computer proficiencies, particularly with Microsoft Office, with ability to operate printer, photocopier and telephone. Maintain professional appearance offering a positive experience to all guests. Strong organizational skills with an attention to detail and ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. The ability to meet scheduling demands to include Monday-Friday office hours and weekends as needed. Requires the ability to sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional room service. Responsibilities Must have complete knowledge of service time, menu and specials. Prepare, deliver, and service orders. Responsible for each check. Responsible for pick-up tables and trays. Responsible for set-up, deliver, and presentation of VIP amenity. Responsible for hospitality set-up. Must consult with supervisor on any food pick-up difficulty. Complete all side duties as assigned. Must minimize breakage. Attend all designated staff meetings and training sessions. Qualifications Minimum 1 year food & beverage serving or progressive dining attendant experience. Room Service and Hotel experience preferred. Previous cash handling experience required. Ability to work cohesively with co-workers both within and outside of your department Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. Ability to read in room dining orders and confirm orders are accurate before presenting to guests. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Must be TABC certified. Stand or walk for an extended period or for an entire work shift. Must be able to carry an in room dining serving tray, filled to capacity, overhead/on shoulder. Must be able to work a variety of shifts, including weekends and holidays Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead and twisting. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 15, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional room service. Responsibilities Must have complete knowledge of service time, menu and specials. Prepare, deliver, and service orders. Responsible for each check. Responsible for pick-up tables and trays. Responsible for set-up, deliver, and presentation of VIP amenity. Responsible for hospitality set-up. Must consult with supervisor on any food pick-up difficulty. Complete all side duties as assigned. Must minimize breakage. Attend all designated staff meetings and training sessions. Qualifications Minimum 1 year food & beverage serving or progressive dining attendant experience. Room Service and Hotel experience preferred. Previous cash handling experience required. Ability to work cohesively with co-workers both within and outside of your department Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. Ability to read in room dining orders and confirm orders are accurate before presenting to guests. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Must be TABC certified. Stand or walk for an extended period or for an entire work shift. Must be able to carry an in room dining serving tray, filled to capacity, overhead/on shoulder. Must be able to work a variety of shifts, including weekends and holidays Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead and twisting. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description The Food and Beverage LID program is designed to expose recent college graduates to various aspects of the hospitality industry. This position assists in ensuring proper training and supervision of all personnel and deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Responsible for assigned shift, assisting in overall management. Assist in overall supervision of the department as outlined in manager's job description. Complete environmental checklist for dining room. Spot check liquor pars and order daily supplies. Hold pre-meal meetings. Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Communicate with guests and receive feedback. Stay on the floor during peak hours. Observe, teach and correct staff's service. Examine food preparation and beverage presentation. Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. Participate in interviewing new employees as needed. Prepare maintenance request and follow-up. Monitor food and liquor requisitions and food waste. Check bar controls, shot glass use, red lining, and bottles totally empty daily. Qualifications A Bachelor's degree is required, preferably in Hospitality Management. 1 year of experience in Food & Beverage supervision role preferred Previous hotel experience, preferably in a role that required leadership. Candidates must be available to relocate after completion of the program. Must be willing to work 47.5 hours per week. Must maintain active TABC certification 1 year of experience in Food & Beverage supervision role preferred Must be able to stand/walk for extended periods of time. Requires ability for frequent lifting up to 40 lbs and pushing and pulling up to 60 lbs. Ability to carry tray overhead and frequently bend and squat. Self motivated with ability to manage deadlines General knowledge of Microsoft Word, Excel, and PowerPoint. Must have a strong attention to detail as well as strong customer service skills. Must be able to work a flexible schedule including weekends nights and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 15, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description The Food and Beverage LID program is designed to expose recent college graduates to various aspects of the hospitality industry. This position assists in ensuring proper training and supervision of all personnel and deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Responsible for assigned shift, assisting in overall management. Assist in overall supervision of the department as outlined in manager's job description. Complete environmental checklist for dining room. Spot check liquor pars and order daily supplies. Hold pre-meal meetings. Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Communicate with guests and receive feedback. Stay on the floor during peak hours. Observe, teach and correct staff's service. Examine food preparation and beverage presentation. Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. Participate in interviewing new employees as needed. Prepare maintenance request and follow-up. Monitor food and liquor requisitions and food waste. Check bar controls, shot glass use, red lining, and bottles totally empty daily. Qualifications A Bachelor's degree is required, preferably in Hospitality Management. 1 year of experience in Food & Beverage supervision role preferred Previous hotel experience, preferably in a role that required leadership. Candidates must be available to relocate after completion of the program. Must be willing to work 47.5 hours per week. Must maintain active TABC certification 1 year of experience in Food & Beverage supervision role preferred Must be able to stand/walk for extended periods of time. Requires ability for frequent lifting up to 40 lbs and pushing and pulling up to 60 lbs. Ability to carry tray overhead and frequently bend and squat. Self motivated with ability to manage deadlines General knowledge of Microsoft Word, Excel, and PowerPoint. Must have a strong attention to detail as well as strong customer service skills. Must be able to work a flexible schedule including weekends nights and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To provide assistance and services for all guests, beginning in the lobby and carrying throughout the hotel stay, in order to ensure pleasurable accommodations and efficient handling of all guest needs. Responsibilities Use friendly and appropriate expressions when engaging guests; engage in conversation with as many guests as possible. Be pleasant, smile and greet all guests, using surnames when obtained. Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity. Ensure that all arriving and departing guests are treated with maximum courtesy and are served expeditiously. Store luggage according to hotel policies and procedures; assist, retrieve and load luggage for guests. Be familiar with parking validation procedures. Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests and taxi/shuttle scheduling as needed. Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms. Ensure that the public areas, bell closet are maintained, clean and tidy. Follow-up with guest complaints to ensure that any problems are resolved by adhering to the service recovery process. Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, sight-seeing tours and advising of different quality local shopping areas. Utilize bell carts effectively and with caution. Ensure the floor is covered 100% of the time, including the Front Desk. Direct guests to the Front Desk or meeting rooms & aid guests in locating other areas of the hotel (walk them to destination if possible). Notify the Front Desk and Guest Services of VIP arrivals whenever possible. Be familiar with local attractions and businesses. Be sure to recommend on-site venues first. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA, Laundry Services, and Omni Kids Program). Qualifications Minimum 1 year in customer service position, with direct customer contact. Experience in the hospitality industry preferred. Excellent communication and customer service skills. Ability to multi-task and respond to various guest requests within short periods of time. Works well with other, pro-actively serving as positive team player. Ability to lift, push and pull fully stocked bell carts and other objects up to 50-100 lbs. Requires bending, squatting and extended periods of time walking and standing, in all type of weather conditions. Willingness to work flexible schedule including mornings, nights, holidays and weekends. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 15, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To provide assistance and services for all guests, beginning in the lobby and carrying throughout the hotel stay, in order to ensure pleasurable accommodations and efficient handling of all guest needs. Responsibilities Use friendly and appropriate expressions when engaging guests; engage in conversation with as many guests as possible. Be pleasant, smile and greet all guests, using surnames when obtained. Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity. Ensure that all arriving and departing guests are treated with maximum courtesy and are served expeditiously. Store luggage according to hotel policies and procedures; assist, retrieve and load luggage for guests. Be familiar with parking validation procedures. Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests and taxi/shuttle scheduling as needed. Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms. Ensure that the public areas, bell closet are maintained, clean and tidy. Follow-up with guest complaints to ensure that any problems are resolved by adhering to the service recovery process. Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, sight-seeing tours and advising of different quality local shopping areas. Utilize bell carts effectively and with caution. Ensure the floor is covered 100% of the time, including the Front Desk. Direct guests to the Front Desk or meeting rooms & aid guests in locating other areas of the hotel (walk them to destination if possible). Notify the Front Desk and Guest Services of VIP arrivals whenever possible. Be familiar with local attractions and businesses. Be sure to recommend on-site venues first. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA, Laundry Services, and Omni Kids Program). Qualifications Minimum 1 year in customer service position, with direct customer contact. Experience in the hospitality industry preferred. Excellent communication and customer service skills. Ability to multi-task and respond to various guest requests within short periods of time. Works well with other, pro-actively serving as positive team player. Ability to lift, push and pull fully stocked bell carts and other objects up to 50-100 lbs. Requires bending, squatting and extended periods of time walking and standing, in all type of weather conditions. Willingness to work flexible schedule including mornings, nights, holidays and weekends. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Overview Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure the highest level of Food and Beverage service in the Omni Nashville's upscale honky-tonk restaurant and bar, Barlines. To ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Responsible for assigned shift, assisting in overall management. Supervise and coordinate assigned shift. Assist in overall supervision of the department as outlined in manager's job description. Train, mentor and coach assistant managers and hourly service staff. Complete environmental checklist for dining room. Spot check liquor pars. Order daily supplies. Hold pre-meal meetings. Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Stay on the floor during peak hours. Communicate with guests and receive feedback. Observe, teach and correct staff's service. Monitor each guest experience. Examine food preparation and beverage presentation. Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. Participate in interviewing new employees as needed. Prepare maintenance request and follow-up. Monitor food and liquor requisitions and food waste. Check bar controls, shot glass use, red lining, and bottles totally empty daily. Must be familiar with and adhere to all liquor liability laws. Must know emergency procedures and work to prevent accidents. Qualifications Candidate is required to have at least 2 years restaurant management experience, preferably in high volume sports/entertainment bar environment. Hotel experience also preferred. Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required. Candidate must have proven leadership skills and must be able to train, develop, and motivate staff. Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests Able to set priorities for the Barlines team and provide feedback to others that enhances performance. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to multi-task and work in fast paced environment Must be proficient with computers. Ability to work well under pressure, managing a high volume of orders and guest requests. Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment. Serve Safe certified food manager | Unexpired TABC required. Must be able to work a variety of shifts, including weekends and holidays. Move, bend, push, pull, lift, carry and place objects weighing up to 30 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, including frequent bending, twisting and extending arms overhead. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 15, 2019
Overview Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure the highest level of Food and Beverage service in the Omni Nashville's upscale honky-tonk restaurant and bar, Barlines. To ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Responsible for assigned shift, assisting in overall management. Supervise and coordinate assigned shift. Assist in overall supervision of the department as outlined in manager's job description. Train, mentor and coach assistant managers and hourly service staff. Complete environmental checklist for dining room. Spot check liquor pars. Order daily supplies. Hold pre-meal meetings. Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Stay on the floor during peak hours. Communicate with guests and receive feedback. Observe, teach and correct staff's service. Monitor each guest experience. Examine food preparation and beverage presentation. Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. Participate in interviewing new employees as needed. Prepare maintenance request and follow-up. Monitor food and liquor requisitions and food waste. Check bar controls, shot glass use, red lining, and bottles totally empty daily. Must be familiar with and adhere to all liquor liability laws. Must know emergency procedures and work to prevent accidents. Qualifications Candidate is required to have at least 2 years restaurant management experience, preferably in high volume sports/entertainment bar environment. Hotel experience also preferred. Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required. Candidate must have proven leadership skills and must be able to train, develop, and motivate staff. Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests Able to set priorities for the Barlines team and provide feedback to others that enhances performance. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to multi-task and work in fast paced environment Must be proficient with computers. Ability to work well under pressure, managing a high volume of orders and guest requests. Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment. Serve Safe certified food manager | Unexpired TABC required. Must be able to work a variety of shifts, including weekends and holidays. Move, bend, push, pull, lift, carry and place objects weighing up to 30 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, including frequent bending, twisting and extending arms overhead. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner at the Omni Nashville's upscale honky-tonk "Barlines" Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest Answer phone and record reservations for large parties Control high volume outside of restaurant Monitor dining rooms for seating availability, service, safety and well being of guests Assist servers when needed Thank every guest upon departure, invite them to return, and wish them a fond farewell Qualifications Minimum 1 year experience as host in similar dining atmosphere or other relevant F&B experience Open Table knowledge preferred Stong verbal and written communication skills, with ability to handle sensitive guest situations Developed customer service skills with refined phone etiquette Professional appearance, high energy and strong organizational skills Works well with others, pro-active team player Must have current TABC certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including nights, weekends and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 15, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner at the Omni Nashville's upscale honky-tonk "Barlines" Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest Answer phone and record reservations for large parties Control high volume outside of restaurant Monitor dining rooms for seating availability, service, safety and well being of guests Assist servers when needed Thank every guest upon departure, invite them to return, and wish them a fond farewell Qualifications Minimum 1 year experience as host in similar dining atmosphere or other relevant F&B experience Open Table knowledge preferred Stong verbal and written communication skills, with ability to handle sensitive guest situations Developed customer service skills with refined phone etiquette Professional appearance, high energy and strong organizational skills Works well with others, pro-active team player Must have current TABC certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including nights, weekends and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all Barlines and Pool (Seasonal) food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 ( novice), Prep Cook (entry level) positions. Responsibilities Prepare all items on prep list following standard procedure or otherwise told by supervisor. Maintain high quality at all times. Inspect all food products for quality when working on prep list and service line. Check portion control, weights and counts prior to function. Fire all food for service and to serve on line. Maintain/check cooking times and temperatures. Follow all storage procedures when taking food out of walk-in and when returning food to walk-in. Maintain cleanliness of work area at all times. Keep walk-in, prep area and equipment up to Health Department and Pointe standards at all time. Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Date all food containers and rotate as per Merritt Hospitality standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Cooperate with other cooks to prepare events or special requirements on meals. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume bar/casual fine dining restaurant operation. Knowledge of modern cooking techniques required. Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 13, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all Barlines and Pool (Seasonal) food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 ( novice), Prep Cook (entry level) positions. Responsibilities Prepare all items on prep list following standard procedure or otherwise told by supervisor. Maintain high quality at all times. Inspect all food products for quality when working on prep list and service line. Check portion control, weights and counts prior to function. Fire all food for service and to serve on line. Maintain/check cooking times and temperatures. Follow all storage procedures when taking food out of walk-in and when returning food to walk-in. Maintain cleanliness of work area at all times. Keep walk-in, prep area and equipment up to Health Department and Pointe standards at all time. Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Date all food containers and rotate as per Merritt Hospitality standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Cooperate with other cooks to prepare events or special requirements on meals. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume bar/casual fine dining restaurant operation. Knowledge of modern cooking techniques required. Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all Kitchen Notes food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (skilled), Cook 3 (intermediate) or Prep Cook (entry level) positions. Responsibilities To prepare all hot/cold food items. Be responsible for consistency and quality production and ensure all food is served according to specification. Maintain kitchen sanitation in accordance with health department guidelines Insure station is set for service 15 minutes prior to service. Required to learn all menu items produced by assigned station. Perform work assignments to meet proper quantities within a necessary time frame. Prepare plated style items Production of orders to include Grilling, Roasting, and Baking fish, steaks, chicken and shellfish. Maintain safe food handling procedures at all times Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume fine dining restaurant operation. Knowledge of modern cooking techniques required. Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to perform culinary duties in open concept kitchen, handling guest requests efficiently and to the guests satisfaction. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 13, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all Kitchen Notes food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (skilled), Cook 3 (intermediate) or Prep Cook (entry level) positions. Responsibilities To prepare all hot/cold food items. Be responsible for consistency and quality production and ensure all food is served according to specification. Maintain kitchen sanitation in accordance with health department guidelines Insure station is set for service 15 minutes prior to service. Required to learn all menu items produced by assigned station. Perform work assignments to meet proper quantities within a necessary time frame. Prepare plated style items Production of orders to include Grilling, Roasting, and Baking fish, steaks, chicken and shellfish. Maintain safe food handling procedures at all times Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume fine dining restaurant operation. Knowledge of modern cooking techniques required. Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to perform culinary duties in open concept kitchen, handling guest requests efficiently and to the guests satisfaction. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all banquet food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 (entry level) positions. Responsibilities Maintain kitchen sanitation in accordance with health department guidelines Insure station is set for service 15 minutes prior to service. Required to learn all menu items produced by assigned station. Perform work assignments to meet proper quantities within a necessary time frame. Prepare a mixture of buffet and plated style items Production of orders to include Grilling, Roasting, and Baking fish, steaks, chicken and shellfish. Maintain safe food handling procedures at all times Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume upscale hotel banquet operation. Must be familiar with batch and quantity cooking Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 13, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all banquet food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 (entry level) positions. Responsibilities Maintain kitchen sanitation in accordance with health department guidelines Insure station is set for service 15 minutes prior to service. Required to learn all menu items produced by assigned station. Perform work assignments to meet proper quantities within a necessary time frame. Prepare a mixture of buffet and plated style items Production of orders to include Grilling, Roasting, and Baking fish, steaks, chicken and shellfish. Maintain safe food handling procedures at all times Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume upscale hotel banquet operation. Must be familiar with batch and quantity cooking Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all banquet food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 (entry level) positions. Responsibilities Maintain kitchen sanitation in accordance with health department guidelines Insure station is set for service 15 minutes prior to service. Required to learn all menu items produced by assigned station. Perform work assignments to meet proper quantities within a necessary time frame. Prepare a mixture of buffet and plated style items Production of orders to include Grilling, Roasting, and Baking fish, steaks, chicken and shellfish. Maintain safe food handling procedures at all times Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume upscale hotel banquet operation. Must be familiar with batch and quantity cooking Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 13, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all banquet food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 (entry level) positions. Responsibilities Maintain kitchen sanitation in accordance with health department guidelines Insure station is set for service 15 minutes prior to service. Required to learn all menu items produced by assigned station. Perform work assignments to meet proper quantities within a necessary time frame. Prepare a mixture of buffet and plated style items Production of orders to include Grilling, Roasting, and Baking fish, steaks, chicken and shellfish. Maintain safe food handling procedures at all times Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume upscale hotel banquet operation. Must be familiar with batch and quantity cooking Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner. Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service. Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest. Answer phone and record reservations for large parties. Control high volume outside of restaurant. Monitor dining rooms for seating availability, service, safety and well being of guests. Assist servers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell. Qualifications Minimum 1 year experience hosting in a high volume restaurant required. Combinations of experience in customer service and food/beverage may be considered. Open Table knowledge preferred. Previous cash handling experience. Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items. Developed customer service skills with refined phone etiquette. Professional appearance, high energy and the ability to naturally engage with guests. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 13, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner. Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service. Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest. Answer phone and record reservations for large parties. Control high volume outside of restaurant. Monitor dining rooms for seating availability, service, safety and well being of guests. Assist servers when needed. Thank every guest upon departure, invite them to return, and wish them a fond farewell. Qualifications Minimum 1 year experience hosting in a high volume restaurant required. Combinations of experience in customer service and food/beverage may be considered. Open Table knowledge preferred. Previous cash handling experience. Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items. Developed customer service skills with refined phone etiquette. Professional appearance, high energy and the ability to naturally engage with guests. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all Barlines and Pool (Seasonal) food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 ( novice), Prep Cook (entry level) positions. Responsibilities Prepare all items on prep list following standard procedure or otherwise told by supervisor. Maintain high quality at all times. Inspect all food products for quality when working on prep list and service line. Check portion control, weights and counts prior to function. Fire all food for service and to serve on line. Maintain/check cooking times and temperatures. Follow all storage procedures when taking food out of walk-in and when returning food to walk-in. Maintain cleanliness of work area at all times. Keep walk-in, prep area and equipment up to Health Department and Pointe standards at all time. Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Date all food containers and rotate as per Merritt Hospitality standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Cooperate with other cooks to prepare events or special requirements on meals. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume bar/casual fine dining restaurant operation. Knowledge of modern cooking techniques required. Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 13, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all Barlines and Pool (Seasonal) food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 ( novice), Prep Cook (entry level) positions. Responsibilities Prepare all items on prep list following standard procedure or otherwise told by supervisor. Maintain high quality at all times. Inspect all food products for quality when working on prep list and service line. Check portion control, weights and counts prior to function. Fire all food for service and to serve on line. Maintain/check cooking times and temperatures. Follow all storage procedures when taking food out of walk-in and when returning food to walk-in. Maintain cleanliness of work area at all times. Keep walk-in, prep area and equipment up to Health Department and Pointe standards at all time. Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Date all food containers and rotate as per Merritt Hospitality standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Cooperate with other cooks to prepare events or special requirements on meals. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume bar/casual fine dining restaurant operation. Knowledge of modern cooking techniques required. Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To handle all incoming communication, assisting with needs and providing services to guests and associates in a courteous and professional manner, in accordance with Omni Standards. Responsibilities Effectively utilize the phone, push to talk radios and alarm systems in the Ideal Services area. Be familiar with all systems and equipments as related to Ideal Services (Opera, GoConcierge, Micros POS, Synergy, SALTO, Two-Way Radio Dispatch, ISD Firepanel). Familiarity with parking procedures. Take In- Room Dining orders and enter order into MICRO's POS system. Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. Be thoroughly knowledgeable of all Ideal Services/PBX Moments of Service scenarios and be able to execute according to standard. To appropriately protect confidential guest information and guest room key access according to front office SOP's. To be generally familiar with check in and check out procedures. Maintain 4-Star / 4-Diamond Standards of guest service. Be generally familiar with all hotel rate plans, rate codes and reservation procedures. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA Discovery, Laundry Services, and Omni Kids Program). To be familiar with all hotel facilities (to include F&B outlets, Business Center, Fitness Center, Outdoor Pool, Meeting Space, Parking Garage). To be familiar with the inter-relationship between the different departments (Front Desk, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing). To be familiar with local attractions and businesses. Familiar with all reservation special packages. Answer the phone and push to talk radio with a smile in your voice, greeting both internal and external guests with a warm welcome and meeting all reasonable requests. Direct phone calls to appropriate personnel. Perform other duties & special projects as assigned by the management team. Personally answer all general guest questions and address all guest concerns which do not require management attention before transferring calls to others. Effectively respond to emergency situations and system alarms, maintain a calm composure, contacting appropriate management and following expected procedures. Enter alerts accurately and timely into Opera and Synergy. Engage in proper follow up with affected department to ensure alerts and issues are handled accordingly. Responsible for receiving packages and faxes, recording these items in the GoConcierge system and alerting guests of received packages/faxes and other deliveries in a timely manner. Responsible for tracking and personally delivering wake up calls; delivering wake up calls as scheduled in a professional warm tone. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Qualifications Previous hotel or similar customer service experience required. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to work multi-line phone system. Ability to accurately and efficiently input information into computer systems. Ability to manage the phone and computer efficiently while responding to guests quickly. Ability to work cohesively with co-workers both within and outside of your department. Ability to think clearly, quickly and make concise decisions. Ability to prioritize, organize and follow up. Strong organizational skills with the ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Excellent customer service and problem solving skills. Must be able to work a variety of shifts, including weekends and holidays. Sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 13, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To handle all incoming communication, assisting with needs and providing services to guests and associates in a courteous and professional manner, in accordance with Omni Standards. Responsibilities Effectively utilize the phone, push to talk radios and alarm systems in the Ideal Services area. Be familiar with all systems and equipments as related to Ideal Services (Opera, GoConcierge, Micros POS, Synergy, SALTO, Two-Way Radio Dispatch, ISD Firepanel). Familiarity with parking procedures. Take In- Room Dining orders and enter order into MICRO's POS system. Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. Be thoroughly knowledgeable of all Ideal Services/PBX Moments of Service scenarios and be able to execute according to standard. To appropriately protect confidential guest information and guest room key access according to front office SOP's. To be generally familiar with check in and check out procedures. Maintain 4-Star / 4-Diamond Standards of guest service. Be generally familiar with all hotel rate plans, rate codes and reservation procedures. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA Discovery, Laundry Services, and Omni Kids Program). To be familiar with all hotel facilities (to include F&B outlets, Business Center, Fitness Center, Outdoor Pool, Meeting Space, Parking Garage). To be familiar with the inter-relationship between the different departments (Front Desk, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing). To be familiar with local attractions and businesses. Familiar with all reservation special packages. Answer the phone and push to talk radio with a smile in your voice, greeting both internal and external guests with a warm welcome and meeting all reasonable requests. Direct phone calls to appropriate personnel. Perform other duties & special projects as assigned by the management team. Personally answer all general guest questions and address all guest concerns which do not require management attention before transferring calls to others. Effectively respond to emergency situations and system alarms, maintain a calm composure, contacting appropriate management and following expected procedures. Enter alerts accurately and timely into Opera and Synergy. Engage in proper follow up with affected department to ensure alerts and issues are handled accordingly. Responsible for receiving packages and faxes, recording these items in the GoConcierge system and alerting guests of received packages/faxes and other deliveries in a timely manner. Responsible for tracking and personally delivering wake up calls; delivering wake up calls as scheduled in a professional warm tone. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Qualifications Previous hotel or similar customer service experience required. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to work multi-line phone system. Ability to accurately and efficiently input information into computer systems. Ability to manage the phone and computer efficiently while responding to guests quickly. Ability to work cohesively with co-workers both within and outside of your department. Ability to think clearly, quickly and make concise decisions. Ability to prioritize, organize and follow up. Strong organizational skills with the ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Excellent customer service and problem solving skills. Must be able to work a variety of shifts, including weekends and holidays. Sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure all the equipment and food required for the function(s) are available to the waiters at the appropriate time and to wash and clean all cookware from kitchen production on areas in accordance to Omni standards. Responsibilities Knowledge of dishwasher presentation; how to set up, how to clean, chemicals and temperature setting of dishwasher. Clean pots, pans and all other cookware utensils. All cookware and utensils will be completely cleaned and sanitized. Keep kitchen floor clean and wash area free of food residue or any other debris. Knowledge of floor maintenance, equipment used and good knowledge of chemical safety & usage. Knowledge of dumpster procedures and card board. Waste removal and safe lifting practices associated with waste removal. Completes other duties as assigned. Qualifications Previous stewarding experience preferred (hotel preferred, although other environmental services positions will be considered). Strong attention to detail, sense of urgency. Ability to work and perform effectively in a fast paced role. Must be able to work around a variety of chemicals and be able to respond to hazardous situations Good communication, time management, follow-through and customer services skills are required. Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs without assistance and a minimum of 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Must be able to work PM schedule, specifically weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 13, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure all the equipment and food required for the function(s) are available to the waiters at the appropriate time and to wash and clean all cookware from kitchen production on areas in accordance to Omni standards. Responsibilities Knowledge of dishwasher presentation; how to set up, how to clean, chemicals and temperature setting of dishwasher. Clean pots, pans and all other cookware utensils. All cookware and utensils will be completely cleaned and sanitized. Keep kitchen floor clean and wash area free of food residue or any other debris. Knowledge of floor maintenance, equipment used and good knowledge of chemical safety & usage. Knowledge of dumpster procedures and card board. Waste removal and safe lifting practices associated with waste removal. Completes other duties as assigned. Qualifications Previous stewarding experience preferred (hotel preferred, although other environmental services positions will be considered). Strong attention to detail, sense of urgency. Ability to work and perform effectively in a fast paced role. Must be able to work around a variety of chemicals and be able to respond to hazardous situations Good communication, time management, follow-through and customer services skills are required. Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs without assistance and a minimum of 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Must be able to work PM schedule, specifically weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position serves as a supervisory position overseeing the Bellpersons, Concierges, and Drivers. Additionally, they are responsible for warmly greeting guests, answering questions, or giving directions to happenings or locations within the hotel, explaining hotel and convention center facilities, and assisting with information about the local area. Responsibilities Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task be an ambassador for the hotel. Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance. Facilitate bag handling for guests by dispatching bell persons efficiently. Anticipate guests needs, respond promptly and acknowledge all guests, no matter how busy or time of day. Maintain positive guest relations at all times. Be familiar with all systems and equipments as related to Guest Services (Opera, GoConcierge, Synergy, SALTO, Two-Way Radio Dispatch, ISD Firepanel). Handle calls from guests, write requests for service on service call cards, prompt response with a time stamp and place them in rotation for the next available bell person to assist. Follow-up with guest complaints to ensure that any problems are resolved by adhering to the service recovery process. Assist guest calls and dispatch bellmen to handle guest luggage for check in or check out. Be pleasant, smile and greet all guests, using surnames when obtained. Maintain Four Diamond standard of guest service. Be familiar with parking validation procedures. Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity. Utilize bell carts effectively and with caution. Be familiar with local attractions and businesses. Be sure to recommend on-site venues first. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA, Laundry Services, and Omni Kids Program). Be familiar with all hotel facilities (F&B Outlets, Business Center, Fitness Center, Outdoor Pool, Meeting Space & Parking Garage). Be familiar with the inter-relationship between the different departments (to include Ideal Services, Guest Services, Housekeeping, F&B Outlets, Banquets, Sales, Engineering and Purchasing). Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests and taxi/shuttle scheduling as needed. Attend all designated staff meetings and training sessions. Understand the importance of our Medallia scores. Proper phone etiquette; answering the phone with a smile in your voice. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Deliver personalized, memorable guest experiences by utilizing the Power of One. Perform other duties & special projects as assigned by the management team. Proper phone etiquette; answering the phone with a smile in your voice. Qualifications At least 6 months previous luxury hotel experience in front office or guest services required. Experience in a community organization or like role in which candidate has represented the city and/or explained its attractions will suffice in place of hotel experience. Ability to provide information including hotel information, local area information and activities to guests. Ability to understand basic Front Office procedures to be able to assist guests with questions or concerns. Be available to provide directional assistance to conference attendees/ guests between meetings and function breaks. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems, OPERA experience a plus. Ability to work well under pressure, dealing with many guest requests/questions within a short period of time. Strong organizational skills with the ability to prioritize and multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift, will assist with lifting, moving, pushing, pulling objects up to 30 lbs. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . End of Job Description #IND123
Feb 09, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position serves as a supervisory position overseeing the Bellpersons, Concierges, and Drivers. Additionally, they are responsible for warmly greeting guests, answering questions, or giving directions to happenings or locations within the hotel, explaining hotel and convention center facilities, and assisting with information about the local area. Responsibilities Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task be an ambassador for the hotel. Practice teamwork, create a positive work environment, greet fellow employees and thank them when they lend assistance. Facilitate bag handling for guests by dispatching bell persons efficiently. Anticipate guests needs, respond promptly and acknowledge all guests, no matter how busy or time of day. Maintain positive guest relations at all times. Be familiar with all systems and equipments as related to Guest Services (Opera, GoConcierge, Synergy, SALTO, Two-Way Radio Dispatch, ISD Firepanel). Handle calls from guests, write requests for service on service call cards, prompt response with a time stamp and place them in rotation for the next available bell person to assist. Follow-up with guest complaints to ensure that any problems are resolved by adhering to the service recovery process. Assist guest calls and dispatch bellmen to handle guest luggage for check in or check out. Be pleasant, smile and greet all guests, using surnames when obtained. Maintain Four Diamond standard of guest service. Be familiar with parking validation procedures. Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity. Utilize bell carts effectively and with caution. Be familiar with local attractions and businesses. Be sure to recommend on-site venues first. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA, Laundry Services, and Omni Kids Program). Be familiar with all hotel facilities (F&B Outlets, Business Center, Fitness Center, Outdoor Pool, Meeting Space & Parking Garage). Be familiar with the inter-relationship between the different departments (to include Ideal Services, Guest Services, Housekeeping, F&B Outlets, Banquets, Sales, Engineering and Purchasing). Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests and taxi/shuttle scheduling as needed. Attend all designated staff meetings and training sessions. Understand the importance of our Medallia scores. Proper phone etiquette; answering the phone with a smile in your voice. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Deliver personalized, memorable guest experiences by utilizing the Power of One. Perform other duties & special projects as assigned by the management team. Proper phone etiquette; answering the phone with a smile in your voice. Qualifications At least 6 months previous luxury hotel experience in front office or guest services required. Experience in a community organization or like role in which candidate has represented the city and/or explained its attractions will suffice in place of hotel experience. Ability to provide information including hotel information, local area information and activities to guests. Ability to understand basic Front Office procedures to be able to assist guests with questions or concerns. Be available to provide directional assistance to conference attendees/ guests between meetings and function breaks. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems, OPERA experience a plus. Ability to work well under pressure, dealing with many guest requests/questions within a short period of time. Strong organizational skills with the ability to prioritize and multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift, will assist with lifting, moving, pushing, pulling objects up to 30 lbs. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . End of Job Description #IND123
HomeTrust Bank
USA RAFT NOLICHUCKY, 2 Jones Branch Rd, Erwin, TN 37650, USA
Location: Johnson City, TN or Asheville, NC markets Do you love retail operations? The role of Retail Operations Specialist helps achieve the bank's customer service, growth and compliance goals. Specific responsibilities include retail policy and procedure development, bank security, fraud detection and loss prevention, and to serve as an advocate for branch process improvement. To assure the efficient, effective, and safe operation of the bank's offices. Participate actively as a member of the Retail Banking Management Team. Specific Job Functions : Preserve and enhance the unique core values of HomeTrust Bank. Serve as retail office subject matter expert and resource to branch personnel and bank management. Retail Office process review and enhancement. Maintain current knowledge of regulations and compliance requirements. Provide support and training to branches regarding procedures, regulations, security and compliance. Coordinate with training in the design and delivery of necessary training programs (i.e. compliance, security, specialized training) to branch personnel. Serve as advocate and liaison between retail offices and support departments. Help facilitate system integration and implementation for new Retail offices. Serve as Platform and Teller system specialist. Identify problems and develop solutions for common operational problems that exist in multiple locations. Maintain retail policies for Board approval. Manage loss prevention with respect to fraud, forgeries, returned checks, new account safeguards, kiting, and teller over & short. Work with Retail Management Team with regard to product development to insure the smooth implementation of new products. Coordinate with Retail Management and Employment Specialist to make sure proper staffing levels are maintained. Monitor and verify branch audit submissions. Manage and facilitate branch and ATM cash orders to Fed and armored car vault. Research and evaluate management responses to audit reports. Perform other duties as assigned. Knowledge / Skills Required : Familiarity with all federal and state banking regulations, including but not limited to the Bank Secrecy Act and the USA Patriot Act. Thorough knowledge of all Bank products and services. Knowledgeable and Proficient in HTB account opening and maintenance activities. Sales/Service skills - sufficient knowledge of Bank products and services to identify and fill customer and prospect needs, conduct sales/service dialogue with customers and prospects, and/or refer quality business. Stays abreast of all changes in policies and procedures related to retail products. Excellent interpersonal/verbal communications skills. Ability to resolve internal customer concerns/issues in a positive way. Complete HTB Coaching training program within one year of accepting position. If required, complete HTB Teller and/or CSR training within one year of accepting position. Physical and Mental Qualifications : Ability to understand, and use Bank policies and procedures to ensure operational efficiency and regulatory compliance. Ability to communicate positively and effectively in one-on-one and in small group meetings or presentations. Ability to work with limited or no direct supervision. Ability to think and act independently within guidelines and limitations of Bank policy and assigned personal authority. Ability to travel in a designated geographic area. Personal Traits : Presents a professional, business-like manner and appearance. Team and goal oriented style - works cooperatively to attain branch and individual sales and service goals within corporate standards and guidelines. Ability to operate as an effective "coach" and provide balanced feedback to retail team Ability/desire to gain credibility as a knowledgeable financial problem solver - i.e. to "sell" himself/herself to internal customers and teammates. Focus/desire to serve internal customer needs and provide excellent customer service. Job Requirements : Four year degree in business related field. Minimum four years of experience with facility, operations and compliance management. Strong analytical and problem solving skills. Previous leadership experience a plus. Good interpersonal and supervisory skills. Strong computer skills and ability to operate standard office equipment. Strong basic math and computation skills. Must be bondable Valid driver's license required HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees.
Feb 08, 2019
Location: Johnson City, TN or Asheville, NC markets Do you love retail operations? The role of Retail Operations Specialist helps achieve the bank's customer service, growth and compliance goals. Specific responsibilities include retail policy and procedure development, bank security, fraud detection and loss prevention, and to serve as an advocate for branch process improvement. To assure the efficient, effective, and safe operation of the bank's offices. Participate actively as a member of the Retail Banking Management Team. Specific Job Functions : Preserve and enhance the unique core values of HomeTrust Bank. Serve as retail office subject matter expert and resource to branch personnel and bank management. Retail Office process review and enhancement. Maintain current knowledge of regulations and compliance requirements. Provide support and training to branches regarding procedures, regulations, security and compliance. Coordinate with training in the design and delivery of necessary training programs (i.e. compliance, security, specialized training) to branch personnel. Serve as advocate and liaison between retail offices and support departments. Help facilitate system integration and implementation for new Retail offices. Serve as Platform and Teller system specialist. Identify problems and develop solutions for common operational problems that exist in multiple locations. Maintain retail policies for Board approval. Manage loss prevention with respect to fraud, forgeries, returned checks, new account safeguards, kiting, and teller over & short. Work with Retail Management Team with regard to product development to insure the smooth implementation of new products. Coordinate with Retail Management and Employment Specialist to make sure proper staffing levels are maintained. Monitor and verify branch audit submissions. Manage and facilitate branch and ATM cash orders to Fed and armored car vault. Research and evaluate management responses to audit reports. Perform other duties as assigned. Knowledge / Skills Required : Familiarity with all federal and state banking regulations, including but not limited to the Bank Secrecy Act and the USA Patriot Act. Thorough knowledge of all Bank products and services. Knowledgeable and Proficient in HTB account opening and maintenance activities. Sales/Service skills - sufficient knowledge of Bank products and services to identify and fill customer and prospect needs, conduct sales/service dialogue with customers and prospects, and/or refer quality business. Stays abreast of all changes in policies and procedures related to retail products. Excellent interpersonal/verbal communications skills. Ability to resolve internal customer concerns/issues in a positive way. Complete HTB Coaching training program within one year of accepting position. If required, complete HTB Teller and/or CSR training within one year of accepting position. Physical and Mental Qualifications : Ability to understand, and use Bank policies and procedures to ensure operational efficiency and regulatory compliance. Ability to communicate positively and effectively in one-on-one and in small group meetings or presentations. Ability to work with limited or no direct supervision. Ability to think and act independently within guidelines and limitations of Bank policy and assigned personal authority. Ability to travel in a designated geographic area. Personal Traits : Presents a professional, business-like manner and appearance. Team and goal oriented style - works cooperatively to attain branch and individual sales and service goals within corporate standards and guidelines. Ability to operate as an effective "coach" and provide balanced feedback to retail team Ability/desire to gain credibility as a knowledgeable financial problem solver - i.e. to "sell" himself/herself to internal customers and teammates. Focus/desire to serve internal customer needs and provide excellent customer service. Job Requirements : Four year degree in business related field. Minimum four years of experience with facility, operations and compliance management. Strong analytical and problem solving skills. Previous leadership experience a plus. Good interpersonal and supervisory skills. Strong computer skills and ability to operate standard office equipment. Strong basic math and computation skills. Must be bondable Valid driver's license required HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees.
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Love coffee and the opportunity to be authentic and creative? Want to be formally trained as Barista? Join the Omni Family and the Bongo Brand at the Bongo Java in the Omni Nashville Hotel. Bongo Java associates are responsibile for maintaining the highest standards possible for the guest by providing quick, efficient, and professional service to ensure satisfaction. Restock merchandise, keep Bongo Java clean and ensure guest satisfaction. Responsibilities Must be able to communicate effectively with guests and associates Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest. Must remain professional in all situations. Must work well in stressful, high-pressure situations. Understand and acknowledge of proper uniform and grooming standards. Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department Assist with monthly inventory. Maintain a clean workspace throughout entire shift. Follow proper procedure for accepting credit cards and checks. Maintain a cash bank. Finish Verifying guest room numbers for room charges. Interact with other departments to ensure guest needs are satisfied. Adhere to proper food handling procedures. Proper knowledge of equipment use and safety procedures. Adhere to all policies regarding employee purchases and Bongo Java employee purchases.Exposure to food items and beverages. Exposure to Food and Beverage hazardous cleaning chemicals. Follow proper procedures for all newspaper logs, receipts and returns. Follow proper procedures for accepting credit card and checks. Follow proper procedures for "holds". Ensure each beverage is consistently prepared and served by Bongo Java standards. Proactively work to seek out ways in which to improve the Bongo Java experience for our guests. Qualifications Minimum 1 year customer service experience; in food/beverage and/or retail environment. Previous coffee house and/or hotel experience preferred. Previous cash handling and face to face customer service experience required Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers Ability to accurately and efficiently input information into MICROS Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment Baristas must attend and complete Bongo Java Barista Certification class. Must become familiar with all Bongo Java products and methods including Coffee, Espresso, Specialty Drinks and Retail Items. Must be able to work a variety of shifts, including weekends and holidays. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Feb 07, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Love coffee and the opportunity to be authentic and creative? Want to be formally trained as Barista? Join the Omni Family and the Bongo Brand at the Bongo Java in the Omni Nashville Hotel. Bongo Java associates are responsibile for maintaining the highest standards possible for the guest by providing quick, efficient, and professional service to ensure satisfaction. Restock merchandise, keep Bongo Java clean and ensure guest satisfaction. Responsibilities Must be able to communicate effectively with guests and associates Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest. Must remain professional in all situations. Must work well in stressful, high-pressure situations. Understand and acknowledge of proper uniform and grooming standards. Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department Assist with monthly inventory. Maintain a clean workspace throughout entire shift. Follow proper procedure for accepting credit cards and checks. Maintain a cash bank. Finish Verifying guest room numbers for room charges. Interact with other departments to ensure guest needs are satisfied. Adhere to proper food handling procedures. Proper knowledge of equipment use and safety procedures. Adhere to all policies regarding employee purchases and Bongo Java employee purchases.Exposure to food items and beverages. Exposure to Food and Beverage hazardous cleaning chemicals. Follow proper procedures for all newspaper logs, receipts and returns. Follow proper procedures for accepting credit card and checks. Follow proper procedures for "holds". Ensure each beverage is consistently prepared and served by Bongo Java standards. Proactively work to seek out ways in which to improve the Bongo Java experience for our guests. Qualifications Minimum 1 year customer service experience; in food/beverage and/or retail environment. Previous coffee house and/or hotel experience preferred. Previous cash handling and face to face customer service experience required Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers Ability to accurately and efficiently input information into MICROS Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment Baristas must attend and complete Bongo Java Barista Certification class. Must become familiar with all Bongo Java products and methods including Coffee, Espresso, Specialty Drinks and Retail Items. Must be able to work a variety of shifts, including weekends and holidays. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
