Overview Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Overall responsibility for the efficient and effective running of the kitchen and food production outlets, ensuring operating costs are minimized. The execution of all Omni Hotel and company policies/procedures, ensuring that all services provided achieve the established standards, within the agreed budgetary controls. To advise the Food and Beverage Director on all matters relating to the kitchen area. In conjunction with the Executive Steward, ensure a high standard of cleanliness and hygienic practice throughout the kitchen Responsibilities To assist the Food and Beverage Director in budgeting i.e. food cost/payroll/etc.. When agreed, control all overheads/achieve food cost budget throughout the oncoming year/report all variances from actual budget with the reasons and recommendations for remedial action. Agree with other Food and Beverage Department managers on the market potential for food outlets relating to the market competitors and the availability of the product. In conjunction with the Food and Beverage Director, plan and implement menu design, creating suitable dishes and passing standards recipes to the food & beverage controller for costing. To work with the Food and Beverage Director with capital expenditure items for the food and beverage department. Ensure guest satisfaction with the smooth and effective running of the day-to-day operation. To maintain control of the standards for purchasing and receiving items. Work closely with the storeroom manager and food and beverage controller to establish and maintain control of the standards for purchasing and receiving items. To test and evaluate products for quality, paying particular attention to yield/holding qualities/market price/wastage usage of leftovers. To control requisitioning of food quantities, by forecasting volume, to achieve maximum profitability by avoiding over/under production. To create recipes and production methods. To compile new banquet menus when required. Constantly inspect all food service sections during service time to ensure that the correct standards are maintained!!! Responsible for control of equipment and scheduling maintenance. To maintain an up-to-date knowledge of local and international market trends in order to create food products which satisfy guest needs, thereby maximizing sales opportunities in food outlets Maintain an up-to-date knowledge of competitors food production/offering. Assist in the promotion of in house sales activities, such as culinary festivals, chef specialties and culinary competitions. To plan/organize/control the efficient and effective utilization of all food production staff, especially in scheduling and controlling overtime!!! To interview/recruit suitable staff for the operation, in conjunction with personnel and the food and beverage director. To oversee the training/development of all kitchen staff by ensuring that effective on and off the job training is carried out! Be aware of state legislation in employment and industrial relations. To establish effective and efficient office procedures in handling daily menus/banquet menus/purchase requirements/general correspondence/filing and records. To perform all duties applicable to a department manager within the hotel. To actively participate in the critical path task sheet for the food and beverage department. To conduct/attend all required department meetings. Qualifications Candidate is required to have at least 5 years experience in a Executive Chef capacity. High volume, full service HotelRestaurant and Banquet Kitchen experience is also required. Candidate must be creative and up to speed on new concepts and food trends. High volume hotel business experience required. Bachelor's Degree or Equivalent preferred Serve Safe certified food manager preferred. Must be proficient with computers. Must possess the ability to handle stressful and busy hotel. Clear, concise written and verbal communication skills. Candidate must be comfortable to speak to guests and conduct meeting. Must have a good understanding of cost control. Must have proven track record of mentoring developing chefs. Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion. Maintain a professional business appearance, attitude, and performance Must be able to work a flexible schedule to include weekends and holidays. Must be able to lift and carry up to 40 lbs. Must be able to push and pull carts and items weighing up to 75 lbs. Must be able to walk/stand for extended periods of time, with frequent bending and twisting. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 23, 2019
Overview Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Overall responsibility for the efficient and effective running of the kitchen and food production outlets, ensuring operating costs are minimized. The execution of all Omni Hotel and company policies/procedures, ensuring that all services provided achieve the established standards, within the agreed budgetary controls. To advise the Food and Beverage Director on all matters relating to the kitchen area. In conjunction with the Executive Steward, ensure a high standard of cleanliness and hygienic practice throughout the kitchen Responsibilities To assist the Food and Beverage Director in budgeting i.e. food cost/payroll/etc.. When agreed, control all overheads/achieve food cost budget throughout the oncoming year/report all variances from actual budget with the reasons and recommendations for remedial action. Agree with other Food and Beverage Department managers on the market potential for food outlets relating to the market competitors and the availability of the product. In conjunction with the Food and Beverage Director, plan and implement menu design, creating suitable dishes and passing standards recipes to the food & beverage controller for costing. To work with the Food and Beverage Director with capital expenditure items for the food and beverage department. Ensure guest satisfaction with the smooth and effective running of the day-to-day operation. To maintain control of the standards for purchasing and receiving items. Work closely with the storeroom manager and food and beverage controller to establish and maintain control of the standards for purchasing and receiving items. To test and evaluate products for quality, paying particular attention to yield/holding qualities/market price/wastage usage of leftovers. To control requisitioning of food quantities, by forecasting volume, to achieve maximum profitability by avoiding over/under production. To create recipes and production methods. To compile new banquet menus when required. Constantly inspect all food service sections during service time to ensure that the correct standards are maintained!!! Responsible for control of equipment and scheduling maintenance. To maintain an up-to-date knowledge of local and international market trends in order to create food products which satisfy guest needs, thereby maximizing sales opportunities in food outlets Maintain an up-to-date knowledge of competitors food production/offering. Assist in the promotion of in house sales activities, such as culinary festivals, chef specialties and culinary competitions. To plan/organize/control the efficient and effective utilization of all food production staff, especially in scheduling and controlling overtime!!! To interview/recruit suitable staff for the operation, in conjunction with personnel and the food and beverage director. To oversee the training/development of all kitchen staff by ensuring that effective on and off the job training is carried out! Be aware of state legislation in employment and industrial relations. To establish effective and efficient office procedures in handling daily menus/banquet menus/purchase requirements/general correspondence/filing and records. To perform all duties applicable to a department manager within the hotel. To actively participate in the critical path task sheet for the food and beverage department. To conduct/attend all required department meetings. Qualifications Candidate is required to have at least 5 years experience in a Executive Chef capacity. High volume, full service HotelRestaurant and Banquet Kitchen experience is also required. Candidate must be creative and up to speed on new concepts and food trends. High volume hotel business experience required. Bachelor's Degree or Equivalent preferred Serve Safe certified food manager preferred. Must be proficient with computers. Must possess the ability to handle stressful and busy hotel. Clear, concise written and verbal communication skills. Candidate must be comfortable to speak to guests and conduct meeting. Must have a good understanding of cost control. Must have proven track record of mentoring developing chefs. Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion. Maintain a professional business appearance, attitude, and performance Must be able to work a flexible schedule to include weekends and holidays. Must be able to lift and carry up to 40 lbs. Must be able to push and pull carts and items weighing up to 75 lbs. Must be able to walk/stand for extended periods of time, with frequent bending and twisting. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
High energy person needed to assist me with my balloon decor business. Candidate will be taught how to build balloon decor and will need to help with general re-organization of workshop.
This is a unique opportunity for the right person that wants a long time career in an unusual and entertaining industry. Laid back environment in my office/workshop situated in the basement of my home. Ideal position for someone with an “artsy” background.
Part time to start (10 to 20 hours/week) with more hours within a few weeks.
Must be punctual, honest, responsible and able to work without supervision. Reliable vehicle & valid drivers license a must. Smokers need not apply.
Must be able to “hustle” when needed and available occasional Saturdays, be able to lift at least 30 pounds & able to easily climb and work from a step-ladder.
Salary increase to $15/hour after 30 days.
Benefits: opportunity to work in a super fun environment and to learn a trade which I have spent thousands of dollars to master. Will be given opportunities to accompany me to various balloon training workshops, all expenses paid.
I need someone fun, eager to learn, not afraid of popping balloons and can start right away as I have several large jobs booked and need good, dependable, long term help!
Aug 23, 2019
High energy person needed to assist me with my balloon decor business. Candidate will be taught how to build balloon decor and will need to help with general re-organization of workshop.
This is a unique opportunity for the right person that wants a long time career in an unusual and entertaining industry. Laid back environment in my office/workshop situated in the basement of my home. Ideal position for someone with an “artsy” background.
Part time to start (10 to 20 hours/week) with more hours within a few weeks.
Must be punctual, honest, responsible and able to work without supervision. Reliable vehicle & valid drivers license a must. Smokers need not apply.
Must be able to “hustle” when needed and available occasional Saturdays, be able to lift at least 30 pounds & able to easily climb and work from a step-ladder.
Salary increase to $15/hour after 30 days.
Benefits: opportunity to work in a super fun environment and to learn a trade which I have spent thousands of dollars to master. Will be given opportunities to accompany me to various balloon training workshops, all expenses paid.
I need someone fun, eager to learn, not afraid of popping balloons and can start right away as I have several large jobs booked and need good, dependable, long term help!
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all Barlines and Pool (Seasonal) food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 ( novice), Prep Cook (entry level) positions. Responsibilities Prepare all items on prep list following standard procedure or otherwise told by supervisor. Maintain high quality at all times. Inspect all food products for quality when working on prep list and service line. Check portion control, weights and counts prior to function. Fire all food for service and to serve on line. Maintain/check cooking times and temperatures. Follow all storage procedures when taking food out of walk-in and when returning food to walk-in. Maintain cleanliness of work area at all times. Keep walk-in, prep area and equipment up to Health Department and Pointe standards at all time. Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Date all food containers and rotate as per Merritt Hospitality standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Cooperate with other cooks to prepare events or special requirements on meals. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume bar/casual fine dining restaurant operation. Knowledge of modern cooking techniques required. Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 22, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all Barlines and Pool (Seasonal) food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 ( novice), Prep Cook (entry level) positions. Responsibilities Prepare all items on prep list following standard procedure or otherwise told by supervisor. Maintain high quality at all times. Inspect all food products for quality when working on prep list and service line. Check portion control, weights and counts prior to function. Fire all food for service and to serve on line. Maintain/check cooking times and temperatures. Follow all storage procedures when taking food out of walk-in and when returning food to walk-in. Maintain cleanliness of work area at all times. Keep walk-in, prep area and equipment up to Health Department and Pointe standards at all time. Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Date all food containers and rotate as per Merritt Hospitality standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Cooperate with other cooks to prepare events or special requirements on meals. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume bar/casual fine dining restaurant operation. Knowledge of modern cooking techniques required. Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To provide assistance and services for all guests, beginning in the lobby and carrying throughout the hotel stay, in order to ensure pleasurable accommodations and efficient handling of all guest needs. Responsibilities Use friendly and appropriate expressions when engaging guests; engage in conversation with as many guests as possible. Be pleasant, smile and greet all guests, using surnames when obtained. Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity. Ensure that all arriving and departing guests are treated with maximum courtesy and are served expeditiously. Store luggage according to hotel policies and procedures; assist, retrieve and load luggage for guests. Be familiar with parking validation procedures. Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests and taxi/shuttle scheduling as needed. Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms. Ensure that the public areas, bell closet are maintained, clean and tidy. Follow-up with guest complaints to ensure that any problems are resolved by adhering to the service recovery process. Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, sight-seeing tours and advising of different quality local shopping areas. Utilize bell carts effectively and with caution. Ensure the floor is covered 100% of the time, including the Front Desk. Direct guests to the Front Desk or meeting rooms & aid guests in locating other areas of the hotel (walk them to destination if possible). Notify the Front Desk and Guest Services of VIP arrivals whenever possible. Be familiar with local attractions and businesses. Be sure to recommend on-site venues first. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA, Laundry Services, and Omni Kids Program). Qualifications Minimum 1 year in customer service position, with direct customer contact. Experience in the hospitality industry preferred. Excellent communication and customer service skills. Ability to multi-task and respond to various guest requests within short periods of time. Works well with other, pro-actively serving as positive team player. Ability to lift, push and pull fully stocked bell carts and other objects up to 50-100 lbs. Requires bending, squatting and extended periods of time walking and standing, in all type of weather conditions. Willingness to work flexible schedule including mornings, nights, holidays and weekends. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 20, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To provide assistance and services for all guests, beginning in the lobby and carrying throughout the hotel stay, in order to ensure pleasurable accommodations and efficient handling of all guest needs. Responsibilities Use friendly and appropriate expressions when engaging guests; engage in conversation with as many guests as possible. Be pleasant, smile and greet all guests, using surnames when obtained. Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity. Ensure that all arriving and departing guests are treated with maximum courtesy and are served expeditiously. Store luggage according to hotel policies and procedures; assist, retrieve and load luggage for guests. Be familiar with parking validation procedures. Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests and taxi/shuttle scheduling as needed. Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms. Ensure that the public areas, bell closet are maintained, clean and tidy. Follow-up with guest complaints to ensure that any problems are resolved by adhering to the service recovery process. Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, sight-seeing tours and advising of different quality local shopping areas. Utilize bell carts effectively and with caution. Ensure the floor is covered 100% of the time, including the Front Desk. Direct guests to the Front Desk or meeting rooms & aid guests in locating other areas of the hotel (walk them to destination if possible). Notify the Front Desk and Guest Services of VIP arrivals whenever possible. Be familiar with local attractions and businesses. Be sure to recommend on-site venues first. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA, Laundry Services, and Omni Kids Program). Qualifications Minimum 1 year in customer service position, with direct customer contact. Experience in the hospitality industry preferred. Excellent communication and customer service skills. Ability to multi-task and respond to various guest requests within short periods of time. Works well with other, pro-actively serving as positive team player. Ability to lift, push and pull fully stocked bell carts and other objects up to 50-100 lbs. Requires bending, squatting and extended periods of time walking and standing, in all type of weather conditions. Willingness to work flexible schedule including mornings, nights, holidays and weekends. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment on the overnight/third shift. Responsibilities Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. Initiate and follow-up with all investigations of crimes committed against property and persons. Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner. Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions. Monitor/distribute visitor and vender access to the property by distributing visitor badges. Perform frequent bag checks for associates leaving the property. Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas. Maintain confidentiality when dealing with sensitive guest or associate issues. Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds. Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety. Assist with supervision of pool area, being able to work in all weather conditions, indoors and outdoors. Perform other duties as assigned by LP and Rooms Division Management. Qualifications Minimum 1 year security/loss prevention experience and/or customer services role with consistent guest interaction and guest resolution responsibilities. Must be First Aid and CPR certified and/or willingness to receive such training. Must present registration as unarmed security guard/officer with the state of TN within 45 days of hire. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. This includes via email, telephone and two way radio. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Ability to accurately and efficiently input information into computer systems (intermediate computer skills with proficiency in Internet Explorer and Microsoft Office). Must be able to reach various areas of the hotel at a rapid pace if necessary. Strong verbal and written communication skills, with the ability to complete incident reports and participate in investigations. Maintain confidentiality and exercise sound judgment when handling sensitive matters. Must be able to work the overnight shift, including weekends and holidays. Must be able to work indoors/outdoors in extreme temperatures assisting with supervision of pool activity as assigned. Move, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Requires bending, reaching overhear, kneeling and use of stairs. Stand, walk or sit for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 20, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment on the overnight/third shift. Responsibilities Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. Initiate and follow-up with all investigations of crimes committed against property and persons. Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner. Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions. Monitor/distribute visitor and vender access to the property by distributing visitor badges. Perform frequent bag checks for associates leaving the property. Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas. Maintain confidentiality when dealing with sensitive guest or associate issues. Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds. Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety. Assist with supervision of pool area, being able to work in all weather conditions, indoors and outdoors. Perform other duties as assigned by LP and Rooms Division Management. Qualifications Minimum 1 year security/loss prevention experience and/or customer services role with consistent guest interaction and guest resolution responsibilities. Must be First Aid and CPR certified and/or willingness to receive such training. Must present registration as unarmed security guard/officer with the state of TN within 45 days of hire. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. This includes via email, telephone and two way radio. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Ability to accurately and efficiently input information into computer systems (intermediate computer skills with proficiency in Internet Explorer and Microsoft Office). Must be able to reach various areas of the hotel at a rapid pace if necessary. Strong verbal and written communication skills, with the ability to complete incident reports and participate in investigations. Maintain confidentiality and exercise sound judgment when handling sensitive matters. Must be able to work the overnight shift, including weekends and holidays. Must be able to work indoors/outdoors in extreme temperatures assisting with supervision of pool activity as assigned. Move, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Requires bending, reaching overhear, kneeling and use of stairs. Stand, walk or sit for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Overview Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Ensure proper training and supervision of all Ideal Services personnel to deliver prompt, courteous service in a manner that complies with Omni standards, policies and procedures. Responsibilities Ensure that Four Diamond standards and a consistent level of guest satisfaction are met. To be thoroughly acquainted with all check-in and check-out procedures and policies, including familiarity with all hotel amenities and local attractions. Possess a thorough familiarity with the Select Guest and GHA programs. Provide required SG and GHA training to staff. Monitor all guest requests to ensure they are met within the prescribed time limits and handle all guest complaints maintaining a satisfactory impression with the guest. Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests. Continued training done with all associates - conducting four Moments of Service on each associate, per month. Participate in issue prevention meetings and respond to alerts in Opera according to direction of management. Communicate all hotel, guest and group information to associates on a daily basis. Assist with the creation of schedules and monitor staffing levels according to business cycles. Effectively coach and counsel associates as needed and complete performance evaluations. Responsible for ensuring all Omni Standards are applied with regard to new hire training paperwork and orientation, disciplinary procedures, uniform issuance. Maintain a highly motivated and trained staff that continually strives for personalized, quality service and the creation of memorable guest experiences. Support a positive work environment of employee growth and development, interdepartmental teamwork and exceptional customer service. Assist all guests and associates requests on maintenance using synergy system and follow up in a timely manor Responsible for supervision of PBX operators. Wake-up calls. Be familiar with the Emergency call process Take In- Room Dining orders and enter order into MICRO's POS system Explain key card function and "hot" plugs in the rooms if prompted Explain Sensation Bar process if prompted Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Qualifications Hospitality experience within the Rooms Division required. Must have a minimum of one year hotel leadership experience required. College degree preferred; hospitality degree a plus. Candidate must have proven leadership skills and must be able to direct, develop and motivate staff. Solid understanding of front office and PBX processes, including managing a switchboard Ability to teach employees importance of, and how to greet guests and courteously solve requests Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to work multi-line phone system Ability to accurately and efficiently input information into computer systems Ability to manage the phone and computer e efficiently while responding to guests quickly. Strong organizational skills with the ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 17, 2019
Overview Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Ensure proper training and supervision of all Ideal Services personnel to deliver prompt, courteous service in a manner that complies with Omni standards, policies and procedures. Responsibilities Ensure that Four Diamond standards and a consistent level of guest satisfaction are met. To be thoroughly acquainted with all check-in and check-out procedures and policies, including familiarity with all hotel amenities and local attractions. Possess a thorough familiarity with the Select Guest and GHA programs. Provide required SG and GHA training to staff. Monitor all guest requests to ensure they are met within the prescribed time limits and handle all guest complaints maintaining a satisfactory impression with the guest. Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests. Continued training done with all associates - conducting four Moments of Service on each associate, per month. Participate in issue prevention meetings and respond to alerts in Opera according to direction of management. Communicate all hotel, guest and group information to associates on a daily basis. Assist with the creation of schedules and monitor staffing levels according to business cycles. Effectively coach and counsel associates as needed and complete performance evaluations. Responsible for ensuring all Omni Standards are applied with regard to new hire training paperwork and orientation, disciplinary procedures, uniform issuance. Maintain a highly motivated and trained staff that continually strives for personalized, quality service and the creation of memorable guest experiences. Support a positive work environment of employee growth and development, interdepartmental teamwork and exceptional customer service. Assist all guests and associates requests on maintenance using synergy system and follow up in a timely manor Responsible for supervision of PBX operators. Wake-up calls. Be familiar with the Emergency call process Take In- Room Dining orders and enter order into MICRO's POS system Explain key card function and "hot" plugs in the rooms if prompted Explain Sensation Bar process if prompted Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Qualifications Hospitality experience within the Rooms Division required. Must have a minimum of one year hotel leadership experience required. College degree preferred; hospitality degree a plus. Candidate must have proven leadership skills and must be able to direct, develop and motivate staff. Solid understanding of front office and PBX processes, including managing a switchboard Ability to teach employees importance of, and how to greet guests and courteously solve requests Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to work multi-line phone system Ability to accurately and efficiently input information into computer systems Ability to manage the phone and computer e efficiently while responding to guests quickly. Strong organizational skills with the ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the largest community bank headquartered in Western North Carolina. Headquartered in Asheville, NC we were recently voted, "Best Bank" by the Mountain Express! Apply today to take your first steps towards joining this talented population of employees within a growing organization. Location: This position will float between our branches in the Johnson City market. Hours : 8:30 - 5:00 Mon - Thurs; 8:30 - 6:00 Fri , Occasional Sat shift 9a-12p **Competitive Pay, Full Medical Benefits, Attractive benefit package includes PTO, 401k match, wellness programs and more!** Role Summary Are you passionate about helping others? Have you been told you are great with people? How better to use those skills then helping people with one their most important aspects of their life, their finances! Our Johnson City market is looking to bring on a high energy, professional and personable Sales and Service Associate. We are looking for someone that is dedicated to providing top-notch customer experiences and will enjoy being the "face" of the bank. As a Sales and Service Associate, you will service our loyal, valued, existing customers by handling a variety of routine financial transactions as well as provide solutions to suit their financial needs and resolve any problems they encounter with their prevailing accounts. You will also engage with new businesses and people moving to this beautiful town just west of the Blue Ridge Mountains, helping them gain a better understanding of our top of the line products and services we offer. A Day-in-the-Life-of a Sales and Service Associate with HomeTrust Bank: Serves as primary customer contact for new account openings, account maintenance requests and problem resolutions. Teller Responsibilities to include: Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts. Responsible for checking night depository bags and recording proper information on the financial institution's forms. Counts, checks and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Keeps all cash and negotiable items secure at all times per Bank policy and procedures. Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts. Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders. Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services. Participates in Branch and Bank sales, service and product training meetings. Ensures compliance with internal controls, operational procedures and risk management policies. Our most qualified Sales and Service Associate will have the following skills and abilities: Excellent interpersonal/verbal communications skills with the ability to resolve customer concerns/issues in a positive manner. Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities. Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act. Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs; conduct sales/service dialogue with current and potential customers. Stay abreast of all changes in policies and procedures related to retail and consumer lending products. Successful completion of in-house training programs within one year of accepting the position. In order to be considered, please make sure you have the following: High school diploma or equivalent. Prefer 2-4 year degree in related field. At least two years of public contact or sales experience (financial industry experience preferred). Successful completion of in-house required training. Above average PC and technology skills.Ability to use applicable software and operation branch automation systems. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
Aug 16, 2019
HomeTrust Bank is GROWING! We have employees throughout North Carolina, South Carolina, Tennessee and Virginia. HomeTrust Bank ranks among the top 400 U.S. Banks with $3.4 billion in assets as of December 31, 2018 and is the largest community bank headquartered in Western North Carolina. Headquartered in Asheville, NC we were recently voted, "Best Bank" by the Mountain Express! Apply today to take your first steps towards joining this talented population of employees within a growing organization. Location: This position will float between our branches in the Johnson City market. Hours : 8:30 - 5:00 Mon - Thurs; 8:30 - 6:00 Fri , Occasional Sat shift 9a-12p **Competitive Pay, Full Medical Benefits, Attractive benefit package includes PTO, 401k match, wellness programs and more!** Role Summary Are you passionate about helping others? Have you been told you are great with people? How better to use those skills then helping people with one their most important aspects of their life, their finances! Our Johnson City market is looking to bring on a high energy, professional and personable Sales and Service Associate. We are looking for someone that is dedicated to providing top-notch customer experiences and will enjoy being the "face" of the bank. As a Sales and Service Associate, you will service our loyal, valued, existing customers by handling a variety of routine financial transactions as well as provide solutions to suit their financial needs and resolve any problems they encounter with their prevailing accounts. You will also engage with new businesses and people moving to this beautiful town just west of the Blue Ridge Mountains, helping them gain a better understanding of our top of the line products and services we offer. A Day-in-the-Life-of a Sales and Service Associate with HomeTrust Bank: Serves as primary customer contact for new account openings, account maintenance requests and problem resolutions. Teller Responsibilities to include: Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records. Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances. Place holds on accounts for uncollected funds. Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates customer receipts. Responsible for checking night depository bags and recording proper information on the financial institution's forms. Counts, checks and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Keeps all cash and negotiable items secure at all times per Bank policy and procedures. Directly sells all Bank deposit products and services, including but not limited to: Checking, Savings, Money Market and Certificates of Deposit accounts. Promotes and introduces other financial institution services to customers, such as: consumer and mortgage loans, IRAs, certificates of deposit, safe deposit boxes, traveler's checks and money orders. Thoroughly explains and closes Consumer Loans. Refers Mortgage loans, Investment and other non-deposit Bank products and services. Participates in Branch and Bank sales, service and product training meetings. Ensures compliance with internal controls, operational procedures and risk management policies. Our most qualified Sales and Service Associate will have the following skills and abilities: Excellent interpersonal/verbal communications skills with the ability to resolve customer concerns/issues in a positive manner. Sales and Service Associates must be organized, detailed, and possess an aptitude for basic math, including account opening and maintenance activities. Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act. Knowledge of bank products and services, sufficient to identify and assist with customer and prospect needs; conduct sales/service dialogue with current and potential customers. Stay abreast of all changes in policies and procedures related to retail and consumer lending products. Successful completion of in-house training programs within one year of accepting the position. In order to be considered, please make sure you have the following: High school diploma or equivalent. Prefer 2-4 year degree in related field. At least two years of public contact or sales experience (financial industry experience preferred). Successful completion of in-house required training. Above average PC and technology skills.Ability to use applicable software and operation branch automation systems. HomeTrust Bank is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. EOE/Protected Veterans/Individuals with Disabilities
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description The candidate will assist wait staff and bartenders in Barlines expediting food, replenishing supplies and service items as needed. Responsibilities Assist in bar setup and opening, as well as closing. Maintain a clean and organized work area. Stocking the bar stations to par, and maintaining a par level of liquor bottles. Maintain clean glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Greet all guests promptly and courteously. Ability to assist and focus attention on bartenders and servers needs, remaining calm and courteous. Think clearly, quickly, maintain concentration, and make concise decisions. Ability to perform the job functions with minimal supervision. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Qualifications Minimum 1 year food runner experience/DRA experience preferred. Other relevant hotel / food & beverage experience will be considered. Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment Excellent customer service, service recovery and problem solving skills. Must be TABC certified. Must be able to work a variety of shifts, including weekends and holidays Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Must be able to change out kegs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 16, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description The candidate will assist wait staff and bartenders in Barlines expediting food, replenishing supplies and service items as needed. Responsibilities Assist in bar setup and opening, as well as closing. Maintain a clean and organized work area. Stocking the bar stations to par, and maintaining a par level of liquor bottles. Maintain clean glassware as needed. Become completely familiar with the liquors and beers sold in the bar. Greet all guests promptly and courteously. Ability to assist and focus attention on bartenders and servers needs, remaining calm and courteous. Think clearly, quickly, maintain concentration, and make concise decisions. Ability to perform the job functions with minimal supervision. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Qualifications Minimum 1 year food runner experience/DRA experience preferred. Other relevant hotel / food & beverage experience will be considered. Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment Excellent customer service, service recovery and problem solving skills. Must be TABC certified. Must be able to work a variety of shifts, including weekends and holidays Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Must be able to change out kegs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To make sure all Housekeeping and Food & Beverage linen is processed to meet the expectations of Omni standards. Responsibilities Operating dryers. Must be able to program dryers. Operating sheet folder. Understand the programming of the Ironer. Operating towel folder. Shaking out all linen that needs to be done. Work chute area when needed. Completes other duties as assigned. Clean area and blow down all machines. Clean all dryers at least 2 times a shift. Must be able to push and pull Linen carts. Deliver clean linen to the proper linen closets by item and record deliveries. Participate in Monthly linen inventories. To ensure hotel, guest and associates are maintained in a safe and secure environment. To be able to process table linen. Able to use towel machine and ironer. Count and stock linen shelves. Must be able to function in a team atmosphere. Must follow all company guide lines. Must be willing to work extra hours/shifts to insure that all customer needs are met daily. Qualifications Previous environmental services or hotel experience preferred. Able to work with Management on special projects. Able to work in a fast paced environment. Must be able to stand for extended periods of time up to the entire shift. Requires repetitive motion. Must be able to lift up to 50 pounds on a regular basis. Must be able to push and pull carts up to 250 pounds often throughout the shift. Must be able to bend, stoop, squat and stretch on a regular basis. Must be able to understand and follow directions in the spoken language of the work area. Must be able to travel to various areas of the hotel to pick/deliver linen items in allotted time provided. Able to utilize commercial laundry equipment effectively. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 16, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To make sure all Housekeeping and Food & Beverage linen is processed to meet the expectations of Omni standards. Responsibilities Operating dryers. Must be able to program dryers. Operating sheet folder. Understand the programming of the Ironer. Operating towel folder. Shaking out all linen that needs to be done. Work chute area when needed. Completes other duties as assigned. Clean area and blow down all machines. Clean all dryers at least 2 times a shift. Must be able to push and pull Linen carts. Deliver clean linen to the proper linen closets by item and record deliveries. Participate in Monthly linen inventories. To ensure hotel, guest and associates are maintained in a safe and secure environment. To be able to process table linen. Able to use towel machine and ironer. Count and stock linen shelves. Must be able to function in a team atmosphere. Must follow all company guide lines. Must be willing to work extra hours/shifts to insure that all customer needs are met daily. Qualifications Previous environmental services or hotel experience preferred. Able to work with Management on special projects. Able to work in a fast paced environment. Must be able to stand for extended periods of time up to the entire shift. Requires repetitive motion. Must be able to lift up to 50 pounds on a regular basis. Must be able to push and pull carts up to 250 pounds often throughout the shift. Must be able to bend, stoop, squat and stretch on a regular basis. Must be able to understand and follow directions in the spoken language of the work area. Must be able to travel to various areas of the hotel to pick/deliver linen items in allotted time provided. Able to utilize commercial laundry equipment effectively. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Food Runner / DRA services. Responsibilities Must have complete knowledge of service times and menu. Must have complete knowledge of floor plan, table numbers, and seat numbers. Responsible for verifying complete order on ticket to food on cold line and hot line. Deliver food to correct tables according to ticket, floor plan, and seat numbers. Always inquire if additional service is needed from guests upon delivery and inform server or manager. Responsible for set-up of expo line with items specified in side work. Must consult with supervisor on any food delivery difficulty. Must minimize breakage. Attend all designated staff meetings and training sessions. Set up and breakdown of breakfast buffet according to time allotted. Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable. Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work. Placing and receiving warehouse order daily and ensuring proper par levels of product Ensuring all products is within date and using the FIFO method of storage. Exposure to extreme temperatures. Exterior of Hotel with exposure to weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Qualifications Minimum 1 year food runner experience/DRA experience preferred. Other relevant hotel / food & beverage experience will be considered. Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Must be TABC certified. Must be able to work a variety of shifts, including weekends and holidays. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 16, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Food Runner / DRA services. Responsibilities Must have complete knowledge of service times and menu. Must have complete knowledge of floor plan, table numbers, and seat numbers. Responsible for verifying complete order on ticket to food on cold line and hot line. Deliver food to correct tables according to ticket, floor plan, and seat numbers. Always inquire if additional service is needed from guests upon delivery and inform server or manager. Responsible for set-up of expo line with items specified in side work. Must consult with supervisor on any food delivery difficulty. Must minimize breakage. Attend all designated staff meetings and training sessions. Set up and breakdown of breakfast buffet according to time allotted. Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable. Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work. Placing and receiving warehouse order daily and ensuring proper par levels of product Ensuring all products is within date and using the FIFO method of storage. Exposure to extreme temperatures. Exterior of Hotel with exposure to weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Qualifications Minimum 1 year food runner experience/DRA experience preferred. Other relevant hotel / food & beverage experience will be considered. Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department. Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment. Excellent customer service, service recovery and problem solving skills. Must be TABC certified. Must be able to work a variety of shifts, including weekends and holidays. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position is for someone who wishes to make Hospitality their career. The Leader In Development (LID) program is a Management Training Program directed to entry level candidates with a Bachelors Degree or equivalent to develop their management skills by training them in all aspects of Housekeeping and Rooms Division operations. The person selected will spend a portion of their time working in other departments of the hotel. This position is intended to last for one year so candidates must be able to relocate upon completion of the program. Responsibilities To effectively perform job functions of various front office, ideal services guest services, reservations and housekeeping positions. To complete LID learning contracts and perform assigned management functions to aid in management development initiatives. Completion of LID learning contracts; scheduling appointments with contract resources and completing monthly LID progress report. Be familiar with housekeeping systems and equipment; to include daily reports and PDQ standards. Execute room inspections according to standards. Be familiar with all systems and equipments as related to the Front Office (EPITOME, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel ). Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests. Assist with initial and continued training of all line level front office associates - conducting MOS audits and on the spot coaching as needed. Assist with shift coverage in the event of call-offs of staff. Represent the Omni Brand and Culture at all times; meeting the expectations outlined in the Omni leadership competencies. Reinforce and train associates on Power of One and Power of Engagement principles. Be actively engaged with our guests and hotel associates, demonstrating and rewarding Power of One behaviors. Support a positive work environment of employee growth and development, interdepartmental teamwork and exceptional customer service. Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. To be thoroughly acquainted with all front desk procedures to include check-in/check-out, cash handling, parking validation, folio adjustments, payment procedures, room blocking, AM/PM checklist, etc. Maintain Four Diamond Standards of guest service. Complete other duties as assigned. Qualifications A Bachelor's degree is required, preferably in Hospitality Management. Previous hotel experience, preferably in a role that required leadership. Candidates must be available to relocate after completion of the program. Previous Housekeeping or Rooms Division experience is preferred. Must be willing to work 47.5 hours per week. Flexible schedule required to include nights, weekends and holidays. Must be able to walk/stand for extended periods of time (to include entire shift). Must be able to lift up to 40 lbs and push/pull/carry up to 75lbs. Requires frequent bending, squatting and reaching overhead. Self motivated with ability to manage deadlines. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 15, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position is for someone who wishes to make Hospitality their career. The Leader In Development (LID) program is a Management Training Program directed to entry level candidates with a Bachelors Degree or equivalent to develop their management skills by training them in all aspects of Housekeeping and Rooms Division operations. The person selected will spend a portion of their time working in other departments of the hotel. This position is intended to last for one year so candidates must be able to relocate upon completion of the program. Responsibilities To effectively perform job functions of various front office, ideal services guest services, reservations and housekeeping positions. To complete LID learning contracts and perform assigned management functions to aid in management development initiatives. Completion of LID learning contracts; scheduling appointments with contract resources and completing monthly LID progress report. Be familiar with housekeeping systems and equipment; to include daily reports and PDQ standards. Execute room inspections according to standards. Be familiar with all systems and equipments as related to the Front Office (EPITOME, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel ). Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests. Assist with initial and continued training of all line level front office associates - conducting MOS audits and on the spot coaching as needed. Assist with shift coverage in the event of call-offs of staff. Represent the Omni Brand and Culture at all times; meeting the expectations outlined in the Omni leadership competencies. Reinforce and train associates on Power of One and Power of Engagement principles. Be actively engaged with our guests and hotel associates, demonstrating and rewarding Power of One behaviors. Support a positive work environment of employee growth and development, interdepartmental teamwork and exceptional customer service. Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. To be thoroughly acquainted with all front desk procedures to include check-in/check-out, cash handling, parking validation, folio adjustments, payment procedures, room blocking, AM/PM checklist, etc. Maintain Four Diamond Standards of guest service. Complete other duties as assigned. Qualifications A Bachelor's degree is required, preferably in Hospitality Management. Previous hotel experience, preferably in a role that required leadership. Candidates must be available to relocate after completion of the program. Previous Housekeeping or Rooms Division experience is preferred. Must be willing to work 47.5 hours per week. Flexible schedule required to include nights, weekends and holidays. Must be able to walk/stand for extended periods of time (to include entire shift). Must be able to lift up to 40 lbs and push/pull/carry up to 75lbs. Requires frequent bending, squatting and reaching overhead. Self motivated with ability to manage deadlines. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description *Experienced Housekeeper? It pays to be one at Omni! Hourly rate of pay is based on years of Housekeeping Experience* **Earn up to $13 per hour!** To service vacant or occupied guest rooms in accordance with Omni Standards. Responsibilities Respond to all guest requests appropriately. Complete full service for assigned number of rooms within allotted time, 16-18 rooms per day. Keep the supply cart neat and organized at all times. Supply cart is kept in guest room with the door shut while room is being serviced. Room Attendant sign must be placed on outside of guest door while room is being serviced. Door stopper must be used when ever guest door is open. Check all equipment prior to and after its use to ensure that it is in good working order Remove room service tables and trays from guest rooms Abide by the Lost and Found procedures to ensure safe return of guest belongings When you need your dirty linen picked up by your Houseperson call Housekeeping Coordinator. All guest rooms must be punched into the phone before and after cleaning. Maintain guest hallways neat and free of linen at all times. Knowledge of hotel, facilities and events. All VIP rooms take priority and should be cleaned first To ensure hotel, guest and associates are maintained in a safe and secure environment. Qualifications Environmental services experience preferred, preferably in hotel housekeeping. Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests). Candidates must be able to multi-task in a busy environment, follow through on guest and manager requests, and work as a team player. Must be detail oriented, possessing a friendly, approachable demeanor and high standard for cleanliness and organization. Ability to stand, bend and do repetitive movements for long periods of time. Ability to frequently bend, squat, and reach overhead. Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds. Ability to push and pull fully stocked housekeeping supply cart. Must be able to work a flexible schedule, including evenings, weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 15, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description *Experienced Housekeeper? It pays to be one at Omni! Hourly rate of pay is based on years of Housekeeping Experience* **Earn up to $13 per hour!** To service vacant or occupied guest rooms in accordance with Omni Standards. Responsibilities Respond to all guest requests appropriately. Complete full service for assigned number of rooms within allotted time, 16-18 rooms per day. Keep the supply cart neat and organized at all times. Supply cart is kept in guest room with the door shut while room is being serviced. Room Attendant sign must be placed on outside of guest door while room is being serviced. Door stopper must be used when ever guest door is open. Check all equipment prior to and after its use to ensure that it is in good working order Remove room service tables and trays from guest rooms Abide by the Lost and Found procedures to ensure safe return of guest belongings When you need your dirty linen picked up by your Houseperson call Housekeeping Coordinator. All guest rooms must be punched into the phone before and after cleaning. Maintain guest hallways neat and free of linen at all times. Knowledge of hotel, facilities and events. All VIP rooms take priority and should be cleaned first To ensure hotel, guest and associates are maintained in a safe and secure environment. Qualifications Environmental services experience preferred, preferably in hotel housekeeping. Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests). Candidates must be able to multi-task in a busy environment, follow through on guest and manager requests, and work as a team player. Must be detail oriented, possessing a friendly, approachable demeanor and high standard for cleanliness and organization. Ability to stand, bend and do repetitive movements for long periods of time. Ability to frequently bend, squat, and reach overhead. Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds. Ability to push and pull fully stocked housekeeping supply cart. Must be able to work a flexible schedule, including evenings, weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description The operating engineer will ensure a safe, efficient, and well-maintained hotel environment. Based on the applicant's building maintenance and hotel experience, the qualified candidate will be considered for either a Class 1 (Advanced). Class 2 (Intermediate) or Class 3 (Entry) Engineer position and will be eligible for compensation between $15.00 - $18.00 per hour. Responsibilities Maintain Kitchen, Laundry and HVAC equipment. Assist all mechanics and maintains mechanical equipment by performing preventive maintenance, troubleshooting and repairing of misc. mechanical equipment. Respond to department request for service. Have a thorough understanding of Omni fire alarm procedures and other emergencies. Have a thorough understanding of Omni Hotel rules and regulations. Open and close Synergy work requests. Change temperature in hotel BMS System. Perform Lock Out Tag Out procedures in compliance with safety standards. Maintain all equipment and their preventive maintenance programs including kitchen, laundry, and HVAC. Work on and repair plumbing systems. Work on electrical troubleshooting and how to repair. Must be able to work independently and with limited supervision. Promote an open line of communication with Employees, Managers and other departments. Observe the Engineering safety rules and all requirements. Perform repairs on kitchen equipment, HVAC equipment Qualifications Prior experience in a similar position preferred. Required to perform inspections and repairs anywhere with the hotel/property. Attention to detail and excellent organizational skills. Maintain a professional business appearance, attitude, and performance. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 14, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description The operating engineer will ensure a safe, efficient, and well-maintained hotel environment. Based on the applicant's building maintenance and hotel experience, the qualified candidate will be considered for either a Class 1 (Advanced). Class 2 (Intermediate) or Class 3 (Entry) Engineer position and will be eligible for compensation between $15.00 - $18.00 per hour. Responsibilities Maintain Kitchen, Laundry and HVAC equipment. Assist all mechanics and maintains mechanical equipment by performing preventive maintenance, troubleshooting and repairing of misc. mechanical equipment. Respond to department request for service. Have a thorough understanding of Omni fire alarm procedures and other emergencies. Have a thorough understanding of Omni Hotel rules and regulations. Open and close Synergy work requests. Change temperature in hotel BMS System. Perform Lock Out Tag Out procedures in compliance with safety standards. Maintain all equipment and their preventive maintenance programs including kitchen, laundry, and HVAC. Work on and repair plumbing systems. Work on electrical troubleshooting and how to repair. Must be able to work independently and with limited supervision. Promote an open line of communication with Employees, Managers and other departments. Observe the Engineering safety rules and all requirements. Perform repairs on kitchen equipment, HVAC equipment Qualifications Prior experience in a similar position preferred. Required to perform inspections and repairs anywhere with the hotel/property. Attention to detail and excellent organizational skills. Maintain a professional business appearance, attitude, and performance. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure all the equipment and food required for the function(s) are available to the waiters at the appropriate time and to wash and clean all cookware from kitchen production on areas in accordance to Omni standards. Responsibilities Knowledge of dishwasher presentation; how to set up, how to clean, chemicals and temperature setting of dishwasher. Clean pots, pans and all other cookware utensils. All cookware and utensils will be completely cleaned and sanitized. Keep kitchen floor clean and wash area free of food residue or any other debris. Knowledge of floor maintenance, equipment used and good knowledge of chemical safety & usage. Knowledge of dumpster procedures and card board. Waste removal and safe lifting practices associated with waste removal. Completes other duties as assigned. Qualifications Previous stewarding experience preferred (hotel preferred, although other environmental services positions will be considered). Strong attention to detail, sense of urgency. Ability to work and perform effectively in a fast paced role. Must be able to work around a variety of chemicals and be able to respond to hazardous situations. Good communication, time management, follow-through and customer services skills are required. Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs without assistance and a minimum of 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Must be able to work varied schedule, specifically weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 13, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure all the equipment and food required for the function(s) are available to the waiters at the appropriate time and to wash and clean all cookware from kitchen production on areas in accordance to Omni standards. Responsibilities Knowledge of dishwasher presentation; how to set up, how to clean, chemicals and temperature setting of dishwasher. Clean pots, pans and all other cookware utensils. All cookware and utensils will be completely cleaned and sanitized. Keep kitchen floor clean and wash area free of food residue or any other debris. Knowledge of floor maintenance, equipment used and good knowledge of chemical safety & usage. Knowledge of dumpster procedures and card board. Waste removal and safe lifting practices associated with waste removal. Completes other duties as assigned. Qualifications Previous stewarding experience preferred (hotel preferred, although other environmental services positions will be considered). Strong attention to detail, sense of urgency. Ability to work and perform effectively in a fast paced role. Must be able to work around a variety of chemicals and be able to respond to hazardous situations. Good communication, time management, follow-through and customer services skills are required. Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 30 lbs without assistance and a minimum of 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Must be able to work varied schedule, specifically weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner at the Omni Nashville's upscale honky-tonk "Barlines" Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest Answer phone and record reservations for large parties Control high volume outside of restaurant Monitor dining rooms for seating availability, service, safety and well being of guests Assist servers when needed Thank every guest upon departure, invite them to return, and wish them a fond farewell Qualifications Minimum 1 year experience as host in similar dining atmosphere or other relevant F&B experience Open Table knowledge preferred Stong verbal and written communication skills, with ability to handle sensitive guest situations Developed customer service skills with refined phone etiquette Professional appearance, high energy and strong organizational skills Works well with others, pro-active team player Must have current TABC certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including nights, weekends and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 13, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description This position will ensure all guests are greeted and seated in a friendly and courteous manner at the Omni Nashville's upscale honky-tonk "Barlines" Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest Answer phone and record reservations for large parties Control high volume outside of restaurant Monitor dining rooms for seating availability, service, safety and well being of guests Assist servers when needed Thank every guest upon departure, invite them to return, and wish them a fond farewell Qualifications Minimum 1 year experience as host in similar dining atmosphere or other relevant F&B experience Open Table knowledge preferred Stong verbal and written communication skills, with ability to handle sensitive guest situations Developed customer service skills with refined phone etiquette Professional appearance, high energy and strong organizational skills Works well with others, pro-active team player Must have current TABC certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Must be able to work a variety of shifts, including nights, weekends and holidays Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all banquet food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 (entry level) positions. Responsibilities Maintain kitchen sanitation in accordance with health department guidelines Insure station is set for service 15 minutes prior to service. Required to learn all menu items produced by assigned station. Perform work assignments to meet proper quantities within a necessary time frame. Prepare a mixture of buffet and plated style items Production of orders to include Grilling, Roasting, and Baking fish, steaks, chicken and shellfish. Maintain safe food handling procedures at all times Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume upscale hotel banquet operation. Must be familiar with batch and quantity cooking Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 13, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Provide high quality standards and procedures in preparing/serving all banquet food. Based on experience, qualified candidates will be placed in Cook 1 (advanced) Cook 2 (intermediate) or Cook 3 (entry level) positions. Responsibilities Maintain kitchen sanitation in accordance with health department guidelines Insure station is set for service 15 minutes prior to service. Required to learn all menu items produced by assigned station. Perform work assignments to meet proper quantities within a necessary time frame. Prepare a mixture of buffet and plated style items Production of orders to include Grilling, Roasting, and Baking fish, steaks, chicken and shellfish. Maintain safe food handling procedures at all times Qualifications Minimum 6 months (for entry level) to 3 years (advanced) relevant culinary experience, preferably in high volume upscale hotel banquet operation. Must be familiar with batch and quantity cooking Ability to work cohesively with co-workers both within and outside of your department Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to multi-task and work in fast paced environment Ability to prioritize, organize and follow up Ability to produce high volumes of work while maintaining quality per Omni standards Culinary degree and/or formal training preferred The ability to stand/walk for long periods of time and lift/carry/push/pull up to 50 pounds. Requires repetitive motion with both hands and occasional bending/stooping/kneeling. Must be able to utilize culinary tools (knives, commercial equipment, etc) and taste/smell. Flexible schedule to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure the highest level of Food and Beverage service in the Omni Nashville's upscale honky-tonk restaurant and bar, Barlines. To ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Responsible for assigned shift, assisting in overall management. Supervise and coordinate assigned shift. Assist in overall supervision of the department as outlined in manager's job description. Train, mentor and coach assistant managers and hourly service staff. Complete environmental checklist for dining room. Spot check liquor pars. Order daily supplies. Hold pre-meal meetings. Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Stay on the floor during peak hours. Communicate with guests and receive feedback. Observe, teach and correct staff's service. Monitor each guest experience. Examine food preparation and beverage presentation. Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. Participate in interviewing new employees as needed. Prepare maintenance request and follow-up. Monitor food and liquor requisitions and food waste. Check bar controls, shot glass use, red lining, and bottles totally empty daily. Must be familiar with and adhere to all liquor liability laws. Must know emergency procedures and work to prevent accidents. Qualifications Candidate is required to have at least 2 years restaurant management experience, preferably in high volume sports/entertainment bar environment. Hotel experience also preferred. Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required. Candidate must have proven leadership skills and must be able to train, develop, and motivate staff. Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests Able to set priorities for the Barlines team and provide feedback to others that enhances performance. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to multi-task and work in fast paced environment Must be proficient with computers. Ability to work well under pressure, managing a high volume of orders and guest requests. Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment. Serve Safe certified food manager | Unexpired TABC required. Must be able to work a variety of shifts, including weekends and holidays. Move, bend, push, pull, lift, carry and place objects weighing up to 30 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, including frequent bending, twisting and extending arms overhead. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 13, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To ensure the highest level of Food and Beverage service in the Omni Nashville's upscale honky-tonk restaurant and bar, Barlines. To ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Responsible for assigned shift, assisting in overall management. Supervise and coordinate assigned shift. Assist in overall supervision of the department as outlined in manager's job description. Train, mentor and coach assistant managers and hourly service staff. Complete environmental checklist for dining room. Spot check liquor pars. Order daily supplies. Hold pre-meal meetings. Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Stay on the floor during peak hours. Communicate with guests and receive feedback. Observe, teach and correct staff's service. Monitor each guest experience. Examine food preparation and beverage presentation. Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. Participate in interviewing new employees as needed. Prepare maintenance request and follow-up. Monitor food and liquor requisitions and food waste. Check bar controls, shot glass use, red lining, and bottles totally empty daily. Must be familiar with and adhere to all liquor liability laws. Must know emergency procedures and work to prevent accidents. Qualifications Candidate is required to have at least 2 years restaurant management experience, preferably in high volume sports/entertainment bar environment. Hotel experience also preferred. Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required. Candidate must have proven leadership skills and must be able to train, develop, and motivate staff. Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests Able to set priorities for the Barlines team and provide feedback to others that enhances performance. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to multi-task and work in fast paced environment Must be proficient with computers. Ability to work well under pressure, managing a high volume of orders and guest requests. Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment. Serve Safe certified food manager | Unexpired TABC required. Must be able to work a variety of shifts, including weekends and holidays. Move, bend, push, pull, lift, carry and place objects weighing up to 30 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, including frequent bending, twisting and extending arms overhead. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Love coffee and the opportunity to be authentic and creative? Want to be formally trained as Barista? Join the Omni Family and the Bongo Brand at the Bongo Java in the Omni Nashville Hotel. Bongo Java associates are responsibile for maintaining the highest standards possible for the guest by providing quick, efficient, and professional service to ensure satisfaction. Restock merchandise, keep Bongo Java clean and ensure guest satisfaction. Responsibilities Must be able to communicate effectively with guests and associates Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest. Must remain professional in all situations. Must work well in stressful, high-pressure situations. Understand and acknowledge of proper uniform and grooming standards. Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department Assist with monthly inventory. Maintain a clean workspace throughout entire shift. Follow proper procedure for accepting credit cards and checks. Maintain a cash bank. Finish Verifying guest room numbers for room charges. Interact with other departments to ensure guest needs are satisfied. Adhere to proper food handling procedures. Proper knowledge of equipment use and safety procedures. Adhere to all policies regarding employee purchases and Bongo Java employee purchases.Exposure to food items and beverages. Exposure to Food and Beverage hazardous cleaning chemicals. Follow proper procedures for all newspaper logs, receipts and returns. Follow proper procedures for accepting credit card and checks. Follow proper procedures for "holds". Ensure each beverage is consistently prepared and served by Bongo Java standards. Proactively work to seek out ways in which to improve the Bongo Java experience for our guests. Qualifications Minimum 1 year customer service experience; in food/beverage and/or retail environment. Previous coffee house and/or hotel experience preferred. Previous cash handling and face to face customer service experience required Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers Ability to accurately and efficiently input information into MICROS Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment Baristas must attend and complete Bongo Java Barista Certification class. Must become familiar with all Bongo Java products and methods including Coffee, Espresso, Specialty Drinks and Retail Items. Must be able to work a variety of shifts, including weekends and holidays. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 10, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Love coffee and the opportunity to be authentic and creative? Want to be formally trained as Barista? Join the Omni Family and the Bongo Brand at the Bongo Java in the Omni Nashville Hotel. Bongo Java associates are responsibile for maintaining the highest standards possible for the guest by providing quick, efficient, and professional service to ensure satisfaction. Restock merchandise, keep Bongo Java clean and ensure guest satisfaction. Responsibilities Must be able to communicate effectively with guests and associates Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest. Must remain professional in all situations. Must work well in stressful, high-pressure situations. Understand and acknowledge of proper uniform and grooming standards. Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department Assist with monthly inventory. Maintain a clean workspace throughout entire shift. Follow proper procedure for accepting credit cards and checks. Maintain a cash bank. Finish Verifying guest room numbers for room charges. Interact with other departments to ensure guest needs are satisfied. Adhere to proper food handling procedures. Proper knowledge of equipment use and safety procedures. Adhere to all policies regarding employee purchases and Bongo Java employee purchases.Exposure to food items and beverages. Exposure to Food and Beverage hazardous cleaning chemicals. Follow proper procedures for all newspaper logs, receipts and returns. Follow proper procedures for accepting credit card and checks. Follow proper procedures for "holds". Ensure each beverage is consistently prepared and served by Bongo Java standards. Proactively work to seek out ways in which to improve the Bongo Java experience for our guests. Qualifications Minimum 1 year customer service experience; in food/beverage and/or retail environment. Previous coffee house and/or hotel experience preferred. Previous cash handling and face to face customer service experience required Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers Ability to accurately and efficiently input information into MICROS Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Ability to work cohesively with co-workers both within and outside of your department Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment Baristas must attend and complete Bongo Java Barista Certification class. Must become familiar with all Bongo Java products and methods including Coffee, Espresso, Specialty Drinks and Retail Items. Must be able to work a variety of shifts, including weekends and holidays. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To handle all incoming communication, assisting with needs and providing services to guests and associates in a courteous and professional manner, in accordance with Omni Standards. Responsibilities Effectively utilize the phone, push to talk radios and alarm systems in the Ideal Services area. Be familiar with all systems and equipments as related to Ideal Services (Opera, GoConcierge, Micros POS, Synergy, SALTO, Two-Way Radio Dispatch, ISD Firepanel). Familiarity with parking procedures. Take In- Room Dining orders and enter order into MICRO's POS system. Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. Be thoroughly knowledgeable of all Ideal Services/PBX Moments of Service scenarios and be able to execute according to standard. To appropriately protect confidential guest information and guest room key access according to front office SOP's. To be generally familiar with check in and check out procedures. Maintain 4-Star / 4-Diamond Standards of guest service. Be generally familiar with all hotel rate plans, rate codes and reservation procedures. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA Discovery, Laundry Services, and Omni Kids Program). To be familiar with all hotel facilities (to include F&B outlets, Business Center, Fitness Center, Outdoor Pool, Meeting Space, Parking Garage). To be familiar with the inter-relationship between the different departments (Front Desk, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing). To be familiar with local attractions and businesses. Familiar with all reservation special packages. Answer the phone and push to talk radio with a smile in your voice, greeting both internal and external guests with a warm welcome and meeting all reasonable requests. Direct phone calls to appropriate personnel. Perform other duties & special projects as assigned by the management team. Personally answer all general guest questions and address all guest concerns which do not require management attention before transferring calls to others. Effectively respond to emergency situations and system alarms, maintain a calm composure, contacting appropriate management and following expected procedures. Enter alerts accurately and timely into Opera and Synergy. Engage in proper follow up with affected department to ensure alerts and issues are handled accordingly. Responsible for receiving packages and faxes, recording these items in the GoConcierge system and alerting guests of received packages/faxes and other deliveries in a timely manner. Responsible for tracking and personally delivering wake up calls; delivering wake up calls as scheduled in a professional warm tone. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Qualifications Previous hotel or similar customer service experience required. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to work multi-line phone system. Ability to accurately and efficiently input information into computer systems. Ability to manage the phone and computer efficiently while responding to guests quickly. Ability to work cohesively with co-workers both within and outside of your department. Ability to think clearly, quickly and make concise decisions. Ability to prioritize, organize and follow up. Strong organizational skills with the ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Excellent customer service and problem solving skills. Must be able to work a variety of shifts, including weekends and holidays. Sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 10, 2019
Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To handle all incoming communication, assisting with needs and providing services to guests and associates in a courteous and professional manner, in accordance with Omni Standards. Responsibilities Effectively utilize the phone, push to talk radios and alarm systems in the Ideal Services area. Be familiar with all systems and equipments as related to Ideal Services (Opera, GoConcierge, Micros POS, Synergy, SALTO, Two-Way Radio Dispatch, ISD Firepanel). Familiarity with parking procedures. Take In- Room Dining orders and enter order into MICRO's POS system. Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. Be thoroughly knowledgeable of all Ideal Services/PBX Moments of Service scenarios and be able to execute according to standard. To appropriately protect confidential guest information and guest room key access according to front office SOP's. To be generally familiar with check in and check out procedures. Maintain 4-Star / 4-Diamond Standards of guest service. Be generally familiar with all hotel rate plans, rate codes and reservation procedures. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, GHA Discovery, Laundry Services, and Omni Kids Program). To be familiar with all hotel facilities (to include F&B outlets, Business Center, Fitness Center, Outdoor Pool, Meeting Space, Parking Garage). To be familiar with the inter-relationship between the different departments (Front Desk, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing). To be familiar with local attractions and businesses. Familiar with all reservation special packages. Answer the phone and push to talk radio with a smile in your voice, greeting both internal and external guests with a warm welcome and meeting all reasonable requests. Direct phone calls to appropriate personnel. Perform other duties & special projects as assigned by the management team. Personally answer all general guest questions and address all guest concerns which do not require management attention before transferring calls to others. Effectively respond to emergency situations and system alarms, maintain a calm composure, contacting appropriate management and following expected procedures. Enter alerts accurately and timely into Opera and Synergy. Engage in proper follow up with affected department to ensure alerts and issues are handled accordingly. Responsible for receiving packages and faxes, recording these items in the GoConcierge system and alerting guests of received packages/faxes and other deliveries in a timely manner. Responsible for tracking and personally delivering wake up calls; delivering wake up calls as scheduled in a professional warm tone. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Qualifications Previous hotel or similar customer service experience required. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to work multi-line phone system. Ability to accurately and efficiently input information into computer systems. Ability to manage the phone and computer efficiently while responding to guests quickly. Ability to work cohesively with co-workers both within and outside of your department. Ability to think clearly, quickly and make concise decisions. Ability to prioritize, organize and follow up. Strong organizational skills with the ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Excellent customer service and problem solving skills. Must be able to work a variety of shifts, including weekends and holidays. Sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Overview Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To creatively up sell all hotel customers and to ensure that value paid is value received, not only in product, but in service and in ambiance. Responsibilities Sell to the local, social Catering market. Includes fundraising galas, local business partners, weddings, and all other events with fewer than 10 guest rooms. Communicate with clients to initiate, negotiate, and close contracts. Build relationships with local clientele and maximize revenue potential within the local social and business markets. Maximize Catering revenues from convention groups wherever possible, through upselling techniques and minimize erosion of check averages from price-sensitive groups. Communication of function-arrangement to all responsible hotel departments. Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions. Creation of profitable, customized menus and distribution of client expectations to Food & Beverage Departments. In addition to sales responsibilities, will be responsible for servicing certain groups. Servicing responsibilities include: finalizing all logistics and menu details; communicating all arrangements to the responsible hotel departments through creation of Banquet Event Orders, floor plans/diagrams; coordinating catering support services; being on-site as needed; assist Event Concierge Team; double-check all function arrangements against specifications of client; make corrections as necessary; and meet with clients face-to-face during event. When not servicing the event, responsibilities include communicating all client needs to Event Services Manager and ensure an organized file hand-off. Introductions to the client should be made if possible when not servicing the event. Solicit spin-off catering events from conventions based at competing hotels. Research and cost out new menu items, assist rooms salespersons in closing contracts. Client contract and effective communication to ensure repeat bookings. Update and increase client prospects in the Account Coverage Program. Other duties as assigned by Director of Catering. Qualifications Position requires a minimum of two years progressive Catering experience and one year hotel sales experience. Large convention hotel experience strongly preferred. College degree preferred. Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff. Must have proven selling, negotiating and presentation skills. Ability to communicate with guests and be able to direct/escort them to the various facilities and functions within the Hotel. Must be conversant with culinary techniques and food creativity. Knowledgeable in banquet set-ups and creativity in room decorations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to work cohesively with co-workers both within and outside of your department Ability to think clearly, quickly and make concise decisions Ability to work well under pressure, dealing with many guest requests/questions within a short period of time Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Developed computer proficiencies with ability to accurately input information into computer systems. Delphi experience required. The ability to work a flexible schedule, including nights, weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 10, 2019
Overview Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description To creatively up sell all hotel customers and to ensure that value paid is value received, not only in product, but in service and in ambiance. Responsibilities Sell to the local, social Catering market. Includes fundraising galas, local business partners, weddings, and all other events with fewer than 10 guest rooms. Communicate with clients to initiate, negotiate, and close contracts. Build relationships with local clientele and maximize revenue potential within the local social and business markets. Maximize Catering revenues from convention groups wherever possible, through upselling techniques and minimize erosion of check averages from price-sensitive groups. Communication of function-arrangement to all responsible hotel departments. Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions. Creation of profitable, customized menus and distribution of client expectations to Food & Beverage Departments. In addition to sales responsibilities, will be responsible for servicing certain groups. Servicing responsibilities include: finalizing all logistics and menu details; communicating all arrangements to the responsible hotel departments through creation of Banquet Event Orders, floor plans/diagrams; coordinating catering support services; being on-site as needed; assist Event Concierge Team; double-check all function arrangements against specifications of client; make corrections as necessary; and meet with clients face-to-face during event. When not servicing the event, responsibilities include communicating all client needs to Event Services Manager and ensure an organized file hand-off. Introductions to the client should be made if possible when not servicing the event. Solicit spin-off catering events from conventions based at competing hotels. Research and cost out new menu items, assist rooms salespersons in closing contracts. Client contract and effective communication to ensure repeat bookings. Update and increase client prospects in the Account Coverage Program. Other duties as assigned by Director of Catering. Qualifications Position requires a minimum of two years progressive Catering experience and one year hotel sales experience. Large convention hotel experience strongly preferred. College degree preferred. Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff. Must have proven selling, negotiating and presentation skills. Ability to communicate with guests and be able to direct/escort them to the various facilities and functions within the Hotel. Must be conversant with culinary techniques and food creativity. Knowledgeable in banquet set-ups and creativity in room decorations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to work cohesively with co-workers both within and outside of your department Ability to think clearly, quickly and make concise decisions Ability to work well under pressure, dealing with many guest requests/questions within a short period of time Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Developed computer proficiencies with ability to accurately input information into computer systems. Delphi experience required. The ability to work a flexible schedule, including nights, weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
