Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. This a seasonal position and is expected to have full time hours through October 2019. Responsibilities Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting Restock and replace used items within guest rooms Communicate clean status of each room upon completion Stock supply cart and ensure that it is neat and well organized at all times Check all equipment prior to and after use to ensure that it is in good working order Respond to all hotel guests efficiently and in an appropriately friendly manner Qualifications Strong attention to detail Strong customer service skills Ability and willingness to stand for 8 hours at a time Ability and willingness bend, stretch, reach, and push up to 20 lbs. Ability and willingness to work a varied schedule which includes working on weekends and holidays Previous experience in housekeeping is strongly preferred Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Apr 23, 2019
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. This a seasonal position and is expected to have full time hours through October 2019. Responsibilities Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting Restock and replace used items within guest rooms Communicate clean status of each room upon completion Stock supply cart and ensure that it is neat and well organized at all times Check all equipment prior to and after use to ensure that it is in good working order Respond to all hotel guests efficiently and in an appropriately friendly manner Qualifications Strong attention to detail Strong customer service skills Ability and willingness to stand for 8 hours at a time Ability and willingness bend, stretch, reach, and push up to 20 lbs. Ability and willingness to work a varied schedule which includes working on weekends and holidays Previous experience in housekeeping is strongly preferred Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Overview Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To supervise, monitor and review on all site accounting activities including account reconciliation, accounts receivable, credit management and the monitoring of operations systems and procedures and control features. Maximize hotel's cash flow earnings through aggressive credit and collection policies. Responsibilities Responsible for complete training of staff for job duties of the following positions: Accounts Receivable Coordinate all on site accounting functions with the Director of Finance. Act as liaison for all corporate accounting requests. Work closely with all departments to come up with solutions to Systems & Controls problems. Complete all general ledger and bank reconciliations as directed by Director of Finance. Complete the treasury and credit card reconciliation properly and timely. Ensure a timely month-end close. Produce accurate financial statements. Prepare Balance Sheet analysis as directed by the Director of Finance. Provide Accounts Receivable monthly status reports to the Director of Finance, EOC and Corporate Accounting Team. Ensure the effective management of Accounts Receivables to minimize the risk of extending credit and to generate and establish a sufficient cash flow base. Responsible for ensuring the timely billing of all direct bill accounts with complete backup and accurate invoices. Responsible for reviewing and authorizing all rebates, credits and rebilling for direct bills, credit cards and cash accounts to ensure protection of company assets. Ensure all guest disputes and requests for clarification is resolved and/or responded to in a timely manner. Ensure an effective tracking system for all rebates/adjustments. Manage hotel's credit and collection function. Utilize all available resources to increase accounts receivable turnover, speed collection period, and minimize accounts receivable balance through Increase communication with all involved parties in the credit process (Sales and Catering, Reservations, Front Desk). Reference and approve all credit applications. Applications for over $3,000 are to be presented to the Director of Finance. Hold monthly credit meetings. Familiarization with state sales tax laws and tax exempt status reporting. Review and examine check out with balance accounts, daily to ensure and enforce hotel's credit policy. Produce the daily labor productivity report. Qualifications Bachelor's degree in Accounting Minimum of 2 years of relevant accounting experience Proficiency in general ledger accounting including preparing, reading, interpreting and analyzing financial statements Strong excel skills required Good verbal/written communication skills Attention to detail and excellent organizational skills Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Apr 23, 2019
Overview Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To supervise, monitor and review on all site accounting activities including account reconciliation, accounts receivable, credit management and the monitoring of operations systems and procedures and control features. Maximize hotel's cash flow earnings through aggressive credit and collection policies. Responsibilities Responsible for complete training of staff for job duties of the following positions: Accounts Receivable Coordinate all on site accounting functions with the Director of Finance. Act as liaison for all corporate accounting requests. Work closely with all departments to come up with solutions to Systems & Controls problems. Complete all general ledger and bank reconciliations as directed by Director of Finance. Complete the treasury and credit card reconciliation properly and timely. Ensure a timely month-end close. Produce accurate financial statements. Prepare Balance Sheet analysis as directed by the Director of Finance. Provide Accounts Receivable monthly status reports to the Director of Finance, EOC and Corporate Accounting Team. Ensure the effective management of Accounts Receivables to minimize the risk of extending credit and to generate and establish a sufficient cash flow base. Responsible for ensuring the timely billing of all direct bill accounts with complete backup and accurate invoices. Responsible for reviewing and authorizing all rebates, credits and rebilling for direct bills, credit cards and cash accounts to ensure protection of company assets. Ensure all guest disputes and requests for clarification is resolved and/or responded to in a timely manner. Ensure an effective tracking system for all rebates/adjustments. Manage hotel's credit and collection function. Utilize all available resources to increase accounts receivable turnover, speed collection period, and minimize accounts receivable balance through Increase communication with all involved parties in the credit process (Sales and Catering, Reservations, Front Desk). Reference and approve all credit applications. Applications for over $3,000 are to be presented to the Director of Finance. Hold monthly credit meetings. Familiarization with state sales tax laws and tax exempt status reporting. Review and examine check out with balance accounts, daily to ensure and enforce hotel's credit policy. Produce the daily labor productivity report. Qualifications Bachelor's degree in Accounting Minimum of 2 years of relevant accounting experience Proficiency in general ledger accounting including preparing, reading, interpreting and analyzing financial statements Strong excel skills required Good verbal/written communication skills Attention to detail and excellent organizational skills Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Overview Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maximize hotel's cash flow earnings through aggressive credit and collection policies. This position will have a start date effective May 15, 2019. Responsibilities Manage hotel's credit and collection function. Assist with billing and customer service functions. Reference and approve all credit applications as to minimize collection risk. Efficiently manage accounts receivable in order to maximize cash flow. Establish sound credit policies and procedures and monitor adherence. Utilize available resources to increase accounts receivable turnover, collection period, and minimize accounts receivable balance through: aggressive advance deposit policies, timely and accurate initial billings, as well as 10-20 day follow up calls. Hold monthly credit meetings. Increase communication with all involved parties in the credit process (Sales, Catering, Reservations and Front Desk). Familiarization with state tax laws and tax exempt status reporting. Ensure daily posting of Accounts Receivable payments received from the lock box and maintain an up to date file for payment batches. Review and examine check out with balance accounts daily to ensure and enforce hotel's credit policy. Qualifications Previous hotel accounting experience and at least 2 years in accounts receivable. Strong computer and phone skills preferred. Ability to meet deadlines and work with multiple projects. Excellent verbal and written communication skills. Knowledge of sales tax laws and tax exempt status reporting. Advance experience in Credit and deposit policies and procedures preferred. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Apr 23, 2019
Overview Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maximize hotel's cash flow earnings through aggressive credit and collection policies. This position will have a start date effective May 15, 2019. Responsibilities Manage hotel's credit and collection function. Assist with billing and customer service functions. Reference and approve all credit applications as to minimize collection risk. Efficiently manage accounts receivable in order to maximize cash flow. Establish sound credit policies and procedures and monitor adherence. Utilize available resources to increase accounts receivable turnover, collection period, and minimize accounts receivable balance through: aggressive advance deposit policies, timely and accurate initial billings, as well as 10-20 day follow up calls. Hold monthly credit meetings. Increase communication with all involved parties in the credit process (Sales, Catering, Reservations and Front Desk). Familiarization with state tax laws and tax exempt status reporting. Ensure daily posting of Accounts Receivable payments received from the lock box and maintain an up to date file for payment batches. Review and examine check out with balance accounts daily to ensure and enforce hotel's credit policy. Qualifications Previous hotel accounting experience and at least 2 years in accounts receivable. Strong computer and phone skills preferred. Ability to meet deadlines and work with multiple projects. Excellent verbal and written communication skills. Knowledge of sales tax laws and tax exempt status reporting. Advance experience in Credit and deposit policies and procedures preferred. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To ensure the Safety of Hotel Guests and Associates and ensure the property of the hotel is maintained in a safe and secure environment. Responsibilities Visits all locations requiring special attention as frequently as required. Performs Security Patrols and Lockdown of the following areas of the Hotel: Restaurants, Lobby areas and the Associate's entrance, all Meeting Space and Parking areas, Guest floors, Executive Offices, and Back of the house areas. Assist with Housekeeping Calls. Retrieve Breakfast Menu's from Guestroom Doors. Deliver Express Check-Out Folio's to Guestrooms. Responds immediately to emergency incidents and Security requests. Ensures the safety of our guest, associates, and hotel property at all times. Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures. Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established Security procedures. Performs duties as assigned by the Director of LP and or LP Supervisor. Creates and maintains the highest standards of Security at all times, being professional in attitude, appearance, and application. Monitor associates entering and leaving the hotel and collects all package passes and inspects parcels taken from the hotel. Monitors the back entrance and receiving dock. Confiscates all unauthorized parcels etc., and notifies the Director of LP and the appropriate department head. Checks all personnel entering and provides information and direction upon proper identification of all job applicants, salesmen, etc. Notifies the department head involved for permission for non-staff personnel to enter the premises. Qualifications Extended periods of time on feet while patrolling the property or working a special detail. Capable of lifting 50 lbs. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Apr 23, 2019
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To ensure the Safety of Hotel Guests and Associates and ensure the property of the hotel is maintained in a safe and secure environment. Responsibilities Visits all locations requiring special attention as frequently as required. Performs Security Patrols and Lockdown of the following areas of the Hotel: Restaurants, Lobby areas and the Associate's entrance, all Meeting Space and Parking areas, Guest floors, Executive Offices, and Back of the house areas. Assist with Housekeeping Calls. Retrieve Breakfast Menu's from Guestroom Doors. Deliver Express Check-Out Folio's to Guestrooms. Responds immediately to emergency incidents and Security requests. Ensures the safety of our guest, associates, and hotel property at all times. Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures. Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established Security procedures. Performs duties as assigned by the Director of LP and or LP Supervisor. Creates and maintains the highest standards of Security at all times, being professional in attitude, appearance, and application. Monitor associates entering and leaving the hotel and collects all package passes and inspects parcels taken from the hotel. Monitors the back entrance and receiving dock. Confiscates all unauthorized parcels etc., and notifies the Director of LP and the appropriate department head. Checks all personnel entering and provides information and direction upon proper identification of all job applicants, salesmen, etc. Notifies the department head involved for permission for non-staff personnel to enter the premises. Qualifications Extended periods of time on feet while patrolling the property or working a special detail. Capable of lifting 50 lbs. Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Overview Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To oversee all areas of operation relating to the guest experience for the Bell Stand, Front Door, and Concierge and to manage Guest Services functions and directly. Responsibilities • Ensure that all arriving and departing guests are treated with maximum courtesy and are served expeditiously. • Maintain continuous liaison with Front Desk, Reservations desk, and Housekeeping staff to guarantee that guests are receiving quality services that exceed their expectations. • Be alert to potential problems and malfunctions of hospitality services and make on-the-spot corrections. • Participate with other members of management in developing plans to deliver special services to selected targeted markets. • Provide a "Welcome Call" to guests as required by local and company standard operating procedures. • Be involved in resolution of as many guests' complaints as possible. • Be familiar with Opera and Alice Concierge systems. • Create and administer annual and probationary reviews for associates. • Administer Associate Skill Certifications and other new hire paperwork. • Train new associates and conduct re-training for tenured associates. • Conduct MOS audits. • Attend and contribute to all pertinent meetings. • Meet monthly with associates for One-on-Ones. • Interview and hire candidates according to Omni and hotel specifications. • Maintain Management presence at the Front Desk, Front Drive, and Lobby areas to ensure SOP compliance and assist with overflow. • Communicate to staff all future business demands. • Evaluate and make action plans to improve Medallia scores. • Create associate schedules ensuring the highest level of guest service while maintaining productivity. • Ensure associates has adequate supply of uniforms, luggage tags, etc. • Ensure that all guestroom drops are accurately delivered and charged correctly in a timely fashion. • Be knowledgeable of corporate and hotel promotions and standards. • Accept other duties as requested by management. • All employees are required to fully comply with Omni rules and regulations for the safe and effective operation of the hotel's facilities. Qualifications • Must be able to stand and exert well-paced mobility for up to 4 hours in length. • Must be able to lift up to 70lbs and push 250lbs. • Must be able to exert well-paced ability in limited space. • Must be able to bend, stoop, squat and stretch to fulfill lifting tasks. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Apr 23, 2019
Overview Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To oversee all areas of operation relating to the guest experience for the Bell Stand, Front Door, and Concierge and to manage Guest Services functions and directly. Responsibilities • Ensure that all arriving and departing guests are treated with maximum courtesy and are served expeditiously. • Maintain continuous liaison with Front Desk, Reservations desk, and Housekeeping staff to guarantee that guests are receiving quality services that exceed their expectations. • Be alert to potential problems and malfunctions of hospitality services and make on-the-spot corrections. • Participate with other members of management in developing plans to deliver special services to selected targeted markets. • Provide a "Welcome Call" to guests as required by local and company standard operating procedures. • Be involved in resolution of as many guests' complaints as possible. • Be familiar with Opera and Alice Concierge systems. • Create and administer annual and probationary reviews for associates. • Administer Associate Skill Certifications and other new hire paperwork. • Train new associates and conduct re-training for tenured associates. • Conduct MOS audits. • Attend and contribute to all pertinent meetings. • Meet monthly with associates for One-on-Ones. • Interview and hire candidates according to Omni and hotel specifications. • Maintain Management presence at the Front Desk, Front Drive, and Lobby areas to ensure SOP compliance and assist with overflow. • Communicate to staff all future business demands. • Evaluate and make action plans to improve Medallia scores. • Create associate schedules ensuring the highest level of guest service while maintaining productivity. • Ensure associates has adequate supply of uniforms, luggage tags, etc. • Ensure that all guestroom drops are accurately delivered and charged correctly in a timely fashion. • Be knowledgeable of corporate and hotel promotions and standards. • Accept other duties as requested by management. • All employees are required to fully comply with Omni rules and regulations for the safe and effective operation of the hotel's facilities. Qualifications • Must be able to stand and exert well-paced mobility for up to 4 hours in length. • Must be able to lift up to 70lbs and push 250lbs. • Must be able to exert well-paced ability in limited space. • Must be able to bend, stoop, squat and stretch to fulfill lifting tasks. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Overview Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To work closely with Director of Front Office Operations and night staff to ensure maximum Front Office operating efficiency during the evening hours. Responsibilities Handle all training with associates to ensure Omni Standards. Communicate with all department managers on continuing basis. Especially the communication with Night Audit each evening/morning. Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. Be very familiar with the hotel computer system for training maintenance and trouble shooting. Complete weekly supply inventories to ensure adequate pars of such. Complete rate discrepancy report and make needed changes. Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, ESP's, Special Requests, etc. Prepare group information sheets. Complete check-out with balance report. Complete credit check daily. Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities. Assure knowledge and training of Marketing Programs of company and hotel. Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced. Qualifications Previous luxury hotel experience is required. Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift. Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. Four year college degree, preferably in the hospitality industry Knowledge of Property Management Systems and related computer programs Strong knowledge of Microsoft Office Software. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Apr 23, 2019
Overview Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To work closely with Director of Front Office Operations and night staff to ensure maximum Front Office operating efficiency during the evening hours. Responsibilities Handle all training with associates to ensure Omni Standards. Communicate with all department managers on continuing basis. Especially the communication with Night Audit each evening/morning. Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. Be very familiar with the hotel computer system for training maintenance and trouble shooting. Complete weekly supply inventories to ensure adequate pars of such. Complete rate discrepancy report and make needed changes. Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, ESP's, Special Requests, etc. Prepare group information sheets. Complete check-out with balance report. Complete credit check daily. Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities. Assure knowledge and training of Marketing Programs of company and hotel. Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced. Qualifications Previous luxury hotel experience is required. Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift. Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. Four year college degree, preferably in the hospitality industry Knowledge of Property Management Systems and related computer programs Strong knowledge of Microsoft Office Software. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Overview Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To assist in implementing all strategies and activities to generate and maximize overall revenue, through marketing, sales, promotion, advertising, and public relations that will impact positively on all operating departments of the hotel, thereby resulting in a profitable return on the ownership's investment. To assist the Director of Sales in support of the Sales operation and work closely with the Catering Sales, Conference Services Department, and Reservation Sales Department to maximize revenues; maintain positive interdepartmental communications; contribute to the overall direction and operation of the hotel and to effectively control and minimize all marketing expenses while exceeding overall budgeted revenues and occupancy. Responsibilities Ensure full maximization of rooms potential. Assist Group Sales Managers with established rate guidelines. Assist Director of Sales in implementing strategies/action plans to generate revenues for the hotel. Assist Director of Sales to stimulate productivity of all sales staff through guidance, development, and support. Active solicitation of key accounts to generate direct sales. Maintain Sales Team's focus on a Proactive Solicitation environment. Assist the Director of Sales in developing and implementing the budgeting and forecasting process. Promote high visibility of hotel through active involvement in industry associations and trade shows. Assist the Director of Sales to ensure a challenging and exciting environment to encourage full career development and personal growth. Support and promote all Corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program. Through Convention Services Department, maintain product and assure the protection and cleanliness of the owner's physical assets. Perform any other duties assigned by direct report. Qualifications Maintain & Grow Medallia Omni Trilogy Omni Sales Essentials Lobby Duty Managers Meeting Departmental Meeting Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Apr 23, 2019
Overview Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To assist in implementing all strategies and activities to generate and maximize overall revenue, through marketing, sales, promotion, advertising, and public relations that will impact positively on all operating departments of the hotel, thereby resulting in a profitable return on the ownership's investment. To assist the Director of Sales in support of the Sales operation and work closely with the Catering Sales, Conference Services Department, and Reservation Sales Department to maximize revenues; maintain positive interdepartmental communications; contribute to the overall direction and operation of the hotel and to effectively control and minimize all marketing expenses while exceeding overall budgeted revenues and occupancy. Responsibilities Ensure full maximization of rooms potential. Assist Group Sales Managers with established rate guidelines. Assist Director of Sales in implementing strategies/action plans to generate revenues for the hotel. Assist Director of Sales to stimulate productivity of all sales staff through guidance, development, and support. Active solicitation of key accounts to generate direct sales. Maintain Sales Team's focus on a Proactive Solicitation environment. Assist the Director of Sales in developing and implementing the budgeting and forecasting process. Promote high visibility of hotel through active involvement in industry associations and trade shows. Assist the Director of Sales to ensure a challenging and exciting environment to encourage full career development and personal growth. Support and promote all Corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program. Through Convention Services Department, maintain product and assure the protection and cleanliness of the owner's physical assets. Perform any other duties assigned by direct report. Qualifications Maintain & Grow Medallia Omni Trilogy Omni Sales Essentials Lobby Duty Managers Meeting Departmental Meeting Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. Responsibilities Inspect the cleaning and servicing of guestrooms and public areas Assign special projects as directed by the Director of Housekeeping. Report any needed repairs or discrepancies of guest rooms. Ensure that all Guest Room Attendants have appropriate supplies and linens. Assist in the cleaning of guest rooms when necessary. Assist in processing AM and PM room status reports. Ensure that the Guest Room Attendant's linen cart is neat and well organized. Ensure that linen closets on guest room floors are completely stocked. Maintain supply cage stock, neat and clean at all times. Must have all guest rooms punched in via the phone after completion. Ensure VIP rooms are inspected ASAP. Ensure check out/vacated rooms are a priority. Knowledge of hotel, facilities and events. To ensure hotel, guest and associates are maintained in a safe and secure environment. Qualifications Previous housekeeping and/or other relevant hotel experience required. Able to maintain 4-Diamond level cleanliness standards. Able to work with management on special projects. Able to set priorities for your section and provide feedback to others that enhances performance. Strong attention to detail, sense of urgency. Ability to work and perform effectively in a fast paced role. Maintain a professional business appearance, attitude, and performance Must be able to work a variety of shifts, including weekends and holidays Move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Apr 23, 2019
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. Responsibilities Inspect the cleaning and servicing of guestrooms and public areas Assign special projects as directed by the Director of Housekeeping. Report any needed repairs or discrepancies of guest rooms. Ensure that all Guest Room Attendants have appropriate supplies and linens. Assist in the cleaning of guest rooms when necessary. Assist in processing AM and PM room status reports. Ensure that the Guest Room Attendant's linen cart is neat and well organized. Ensure that linen closets on guest room floors are completely stocked. Maintain supply cage stock, neat and clean at all times. Must have all guest rooms punched in via the phone after completion. Ensure VIP rooms are inspected ASAP. Ensure check out/vacated rooms are a priority. Knowledge of hotel, facilities and events. To ensure hotel, guest and associates are maintained in a safe and secure environment. Qualifications Previous housekeeping and/or other relevant hotel experience required. Able to maintain 4-Diamond level cleanliness standards. Able to work with management on special projects. Able to set priorities for your section and provide feedback to others that enhances performance. Strong attention to detail, sense of urgency. Ability to work and perform effectively in a fast paced role. Maintain a professional business appearance, attitude, and performance Must be able to work a variety of shifts, including weekends and holidays Move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
