Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description TheBarback will assist the banquet bartender's in maintaining bar cleanliness, setup and stock. Responsibilities Assist in bar setup and opening. Maintain a clean and organized work area. Assist in closing Bar. Stocking the bar stations to par. Assist the bartenders and cocktail servers with the service Maintain clean glassware as needed Maintain a par level of liquor bottles. Help with the requisition Become completely familiar with the liquors, and beers sold in the bar. Greet all guest promptly and courteously. Ability to focus attention on bartenders and servers needs, remaining calm and courteous. Think clearly, quickly, maintain concentration, and make concise decisions. Ability to perform the job function with minimal supervision. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Qualifications Must have an open and flexibile schedule with the ability to work AM and PM shifts, including nights, weekends, and holidays. Must be able to stand for an extended period of time. Previous experience as a barback, preferred. Must have current Cobb County Alcohol Permit.
Jun 14, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description TheBarback will assist the banquet bartender's in maintaining bar cleanliness, setup and stock. Responsibilities Assist in bar setup and opening. Maintain a clean and organized work area. Assist in closing Bar. Stocking the bar stations to par. Assist the bartenders and cocktail servers with the service Maintain clean glassware as needed Maintain a par level of liquor bottles. Help with the requisition Become completely familiar with the liquors, and beers sold in the bar. Greet all guest promptly and courteously. Ability to focus attention on bartenders and servers needs, remaining calm and courteous. Think clearly, quickly, maintain concentration, and make concise decisions. Ability to perform the job function with minimal supervision. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Qualifications Must have an open and flexibile schedule with the ability to work AM and PM shifts, including nights, weekends, and holidays. Must be able to stand for an extended period of time. Previous experience as a barback, preferred. Must have current Cobb County Alcohol Permit.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To properly take all guests' R/S orders, communicate them to the servers and work to expedite their service. To properly perform all control and revenue related paperwork. Responsibilities Responsible to answer the phone within three rings. Take orders for guests. Must follow prepared scenario to encourage upselling. Give the approximate time of delivery for the order. Prepare payment of checks. Knowledge of food menu and wine list. Know and adhere to all liability laws. Printing of reports at the end of the shift and banking out. Complete other duties assigned. Attend all designated staff meetings and training sessions. Qualifications Must be able to work a flexible schedule, including weekends, holidays and both AM and PM shifts. Must be able to lift at least 30lbs. Previous experience in In-Room Dining/Room Service preferred. Candidate should possess excellent communication skills. Must be STAR certified, prior to first day of employment. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jun 14, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To properly take all guests' R/S orders, communicate them to the servers and work to expedite their service. To properly perform all control and revenue related paperwork. Responsibilities Responsible to answer the phone within three rings. Take orders for guests. Must follow prepared scenario to encourage upselling. Give the approximate time of delivery for the order. Prepare payment of checks. Knowledge of food menu and wine list. Know and adhere to all liability laws. Printing of reports at the end of the shift and banking out. Complete other duties assigned. Attend all designated staff meetings and training sessions. Qualifications Must be able to work a flexible schedule, including weekends, holidays and both AM and PM shifts. Must be able to lift at least 30lbs. Previous experience in In-Room Dining/Room Service preferred. Candidate should possess excellent communication skills. Must be STAR certified, prior to first day of employment. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Stewarding Supervisor role is to supervise the day-to-day operation of the department for a given shift. The Stewarding Supervisor is responsible for the control and distribution of operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks. Responsibilities Determines work procedures, prepares work schedules, and expedites workflow Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures Studies and standardizes procedures to improve efficiency of subordinates Resolves associate issues Be able to read banquet menus and perform set up procedures Responsible for all personnel under his/her supervisor Responsible for the proper cleaning, rack and distribution of all china, silver and glassware. Maintains required standards of sanitation and cleanliness. Reviews and reinforces operating procedures with his/her shift. Minimize breakage of circulating equipment. Qualifications Must be 18 years of age. Meet minimum requirements of Motor Vehicle Records. Must be able to lift, hold, pull, and carry 50 pounds. Must be able to work under stressful situations.
Jun 14, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Stewarding Supervisor role is to supervise the day-to-day operation of the department for a given shift. The Stewarding Supervisor is responsible for the control and distribution of operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks. Responsibilities Determines work procedures, prepares work schedules, and expedites workflow Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures Studies and standardizes procedures to improve efficiency of subordinates Resolves associate issues Be able to read banquet menus and perform set up procedures Responsible for all personnel under his/her supervisor Responsible for the proper cleaning, rack and distribution of all china, silver and glassware. Maintains required standards of sanitation and cleanliness. Reviews and reinforces operating procedures with his/her shift. Minimize breakage of circulating equipment. Qualifications Must be 18 years of age. Meet minimum requirements of Motor Vehicle Records. Must be able to lift, hold, pull, and carry 50 pounds. Must be able to work under stressful situations.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The operating engineer will ensure a safe, efficient, and well-maintained hotel environment. Responsibilities This person will be responsible for but, not limited to operating the boiler and chilled water plants, and maintaining temperatures throughout the building. They will take water samples of boiler, loop, and cooling tower systems and treat the water to maintain predetermined levels of chemical concentration. Responsibilities will also include operating various equipments, maintaining domestic hot and cold water systems, and observing various electrical switchgear to ensure proper operation. This person will be called upon to make repairs to guest room and public spaces as necessary including but not limited to kitchen, HVAC, electrical, and plumbing repairs. They will be assigned to cleaning and general maintenance duties in the engineering spaces as well as other assigned daily operations. Qualifications They must be able to work AM, PM, overnight, weekend and holiday shifts. Schedule will vary according to business and operational needs.
Jun 10, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The operating engineer will ensure a safe, efficient, and well-maintained hotel environment. Responsibilities This person will be responsible for but, not limited to operating the boiler and chilled water plants, and maintaining temperatures throughout the building. They will take water samples of boiler, loop, and cooling tower systems and treat the water to maintain predetermined levels of chemical concentration. Responsibilities will also include operating various equipments, maintaining domestic hot and cold water systems, and observing various electrical switchgear to ensure proper operation. This person will be called upon to make repairs to guest room and public spaces as necessary including but not limited to kitchen, HVAC, electrical, and plumbing repairs. They will be assigned to cleaning and general maintenance duties in the engineering spaces as well as other assigned daily operations. Qualifications They must be able to work AM, PM, overnight, weekend and holiday shifts. Schedule will vary according to business and operational needs.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To provide efficient friendly customer service at all times and to maintain a clean, professional top quality restaurant. Responsibilities Properly set-up and maintain a clean efficient service area of the restaurant throughout the shift Perform our guest services by using the Moments of Service guidelines Responsible for ringing orders into Micros, and delivering orders to the table Continually check back with guests Keep all supplies stocked Clean, clear and reset service areas Protect the hotel from liability with regard to over serving guests Complete all duties as assigned by manager Assist bartender when needed Ensure tables are set up properly Aid guests in locating other areas of the hotel (walk them to destination if possible) Attend all designated staff meetings and training sessions Familiarity with food and drink menus Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Knowledge of Micros TIPS certification is required Candidates must be able to speak fluent English Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jun 07, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To provide efficient friendly customer service at all times and to maintain a clean, professional top quality restaurant. Responsibilities Properly set-up and maintain a clean efficient service area of the restaurant throughout the shift Perform our guest services by using the Moments of Service guidelines Responsible for ringing orders into Micros, and delivering orders to the table Continually check back with guests Keep all supplies stocked Clean, clear and reset service areas Protect the hotel from liability with regard to over serving guests Complete all duties as assigned by manager Assist bartender when needed Ensure tables are set up properly Aid guests in locating other areas of the hotel (walk them to destination if possible) Attend all designated staff meetings and training sessions Familiarity with food and drink menus Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Knowledge of Micros TIPS certification is required Candidates must be able to speak fluent English Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service. Responsibilities Complete knowledge of service time, menu and specials Prepare, deliver and serve orders using Moments of Service Inquire if additional service is needed Responsible for each check Pick up trays and tables Responsible for set-up, delivery and presentation of amenities Must consult with supervisor on any food pick up difficulty Attend all designated staff meetings and training sessions Complete any tasks and side duties assigned by manager Responsible for maintenance and cleanliness of room service areas Aid guests in locating other areas of the hotel (walk them to the destination if possible) Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Must have previous food and beverage experience in fine dining or hotel Room Service experience is strongly preferred Must be able to work a flexible schedule including weekends and holidays TABC and Food Handler certifications are required Candidates must be able to speak fluent English. Must live within 50 miles of the hotel. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
May 24, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service. Responsibilities Complete knowledge of service time, menu and specials Prepare, deliver and serve orders using Moments of Service Inquire if additional service is needed Responsible for each check Pick up trays and tables Responsible for set-up, delivery and presentation of amenities Must consult with supervisor on any food pick up difficulty Attend all designated staff meetings and training sessions Complete any tasks and side duties assigned by manager Responsible for maintenance and cleanliness of room service areas Aid guests in locating other areas of the hotel (walk them to the destination if possible) Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Must have previous food and beverage experience in fine dining or hotel Room Service experience is strongly preferred Must be able to work a flexible schedule including weekends and holidays TABC and Food Handler certifications are required Candidates must be able to speak fluent English. Must live within 50 miles of the hotel. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Loss Prevention Manager. This job works overnight shifts on Friday and Saturday. Responsibilities Performs Safety/Loss Prevention patrols of the hotel as follows: All restaurants All Public areas Banquet and conference level All guest floors Executive Offices Service areas (heart of the House areas) Parking garages Hotel exteriors Visits all locations requiring special attention as frequently as required Responds immediately to emergency incidents and security requests; controls the situation until proper authorities arrive Ensures maximum guest, associates and hotel safety and security at all times Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures Reports in writing on pertinent activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established procedures Performs duties as assigned by supervisor, and responds to directions from any Executive Committee member or Manager Inspects Associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel. Collects all package passes and inspects parcels taken from the hotel Monitors Closed Circuit Television and alarm systems and monitors the Security of the receiving area Confiscates all unauthorized items etc., and notifies the Director of Loss Prevention, Director of Engineering, Human Resources Director and the appropriate department head Controls entry into the "Heart of the House" and escorts deliveries to guest rooms. Controls hotel key system Administers the shipping and receiving of packages and parcels for the hotel and guests. Administers the hotel Lost and Found program Controls, distributes and maintains hand-held radios Performs all necessary administrative requirements of the Loss Prevention Department This includes writing reports, maintaining files, processing work orders, ordering supplies, schedules, and posting bulletin board information Safeguards hotel from intruders/trespassers and others not conducting legitimate business within the premises Qualifications Previous security experience preferred Must be able to stand/walk for up to 8 hours per shift Must be detail oriented Must have superior customer service skills Must be able to use Microsoft office, email, and be computer proficient Able to work overnight nights, PM shifts, weekends, and holidays Must become TABC, CPR and basic first-aid certified Must be able to work overnight on Friday and Saturdays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
May 18, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Loss Prevention Manager. This job works overnight shifts on Friday and Saturday. Responsibilities Performs Safety/Loss Prevention patrols of the hotel as follows: All restaurants All Public areas Banquet and conference level All guest floors Executive Offices Service areas (heart of the House areas) Parking garages Hotel exteriors Visits all locations requiring special attention as frequently as required Responds immediately to emergency incidents and security requests; controls the situation until proper authorities arrive Ensures maximum guest, associates and hotel safety and security at all times Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures Reports in writing on pertinent activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established procedures Performs duties as assigned by supervisor, and responds to directions from any Executive Committee member or Manager Inspects Associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel. Collects all package passes and inspects parcels taken from the hotel Monitors Closed Circuit Television and alarm systems and monitors the Security of the receiving area Confiscates all unauthorized items etc., and notifies the Director of Loss Prevention, Director of Engineering, Human Resources Director and the appropriate department head Controls entry into the "Heart of the House" and escorts deliveries to guest rooms. Controls hotel key system Administers the shipping and receiving of packages and parcels for the hotel and guests. Administers the hotel Lost and Found program Controls, distributes and maintains hand-held radios Performs all necessary administrative requirements of the Loss Prevention Department This includes writing reports, maintaining files, processing work orders, ordering supplies, schedules, and posting bulletin board information Safeguards hotel from intruders/trespassers and others not conducting legitimate business within the premises Qualifications Previous security experience preferred Must be able to stand/walk for up to 8 hours per shift Must be detail oriented Must have superior customer service skills Must be able to use Microsoft office, email, and be computer proficient Able to work overnight nights, PM shifts, weekends, and holidays Must become TABC, CPR and basic first-aid certified Must be able to work overnight on Friday and Saturdays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position ensures that assigned public space and guest room floors are kept fully stocked and clean to provide support to Guest Room Attendants while maintaining Omni standards and exceeding our guest expectations. This is a part time position, the schedule will vary. Responsibilities Retrieve soiled linen and garbage from Guest Rooms and Room Attendants carts and/or storage closets to dispose of through the linen chute or dumpsters. Maintain hallways, reporting maintenance issues and special cleaning assignments (i.e. carpet cleaning or repainting areas) Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs, refrigerators, toothbrushes/toothpaste) Complete daily, weekly, monthly, quarterly projects as assigned by Housekeeping Managers/Supervisors Clean stairwells, elevators and hallways free from debris and room service trays Maintain housekeeping supply storeroom by organizing new supplies upon delivery and restock of floors Qualifications Previous housekeeping experience preferred Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 50 lbs without assistance and 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Good communication, time management, follow-through and customer services skills are required. Must be able to work around a variety of chemicals and be able to respond to hazardous situations. Must be able to work a flexible schedule, specifically weekends and holidays.
May 16, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position ensures that assigned public space and guest room floors are kept fully stocked and clean to provide support to Guest Room Attendants while maintaining Omni standards and exceeding our guest expectations. This is a part time position, the schedule will vary. Responsibilities Retrieve soiled linen and garbage from Guest Rooms and Room Attendants carts and/or storage closets to dispose of through the linen chute or dumpsters. Maintain hallways, reporting maintenance issues and special cleaning assignments (i.e. carpet cleaning or repainting areas) Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs, refrigerators, toothbrushes/toothpaste) Complete daily, weekly, monthly, quarterly projects as assigned by Housekeeping Managers/Supervisors Clean stairwells, elevators and hallways free from debris and room service trays Maintain housekeeping supply storeroom by organizing new supplies upon delivery and restock of floors Qualifications Previous housekeeping experience preferred Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 50 lbs without assistance and 100 lbs with assistance. Push/pull objects weighing up to 75 lbs without assistance. Good communication, time management, follow-through and customer services skills are required. Must be able to work around a variety of chemicals and be able to respond to hazardous situations. Must be able to work a flexible schedule, specifically weekends and holidays.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Front Desk Agent is responsible for providing friendly, efficient registration, guest settlement and information to all guests, fellow associates and property visitors. Responsibilities Checking guests in and out; ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established Promoting and selling special hotel programs; must be knowledgeable of ongoing discounts, packages and promotions as well as any rules, restrictions and/or routing Interacting with resort staff in a professional manner; assisting other departments when needed and able Knowledge of all emergency procedures and resort policies Maintaining a house bank, including a daily count and safekeeping at all times Communicating all pertinent information to the Front Office management team and other associates Following set procedures on posting, charges, cashing checks, safe deposits, refunds, gift cards, credit card authorizations and charges Solicitation of guest feedback and empathetic and appropriate response/resolution to guest issues and complaints Qualifications High School graduate or equivalent; Two years of college education preferred Two years experience in a service industry, preferably in the hospitality industry Excellent oral and communication skills Computer proficiency Pleasant telephone and in-person demeanor
May 13, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Front Desk Agent is responsible for providing friendly, efficient registration, guest settlement and information to all guests, fellow associates and property visitors. Responsibilities Checking guests in and out; ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established Promoting and selling special hotel programs; must be knowledgeable of ongoing discounts, packages and promotions as well as any rules, restrictions and/or routing Interacting with resort staff in a professional manner; assisting other departments when needed and able Knowledge of all emergency procedures and resort policies Maintaining a house bank, including a daily count and safekeeping at all times Communicating all pertinent information to the Front Office management team and other associates Following set procedures on posting, charges, cashing checks, safe deposits, refunds, gift cards, credit card authorizations and charges Solicitation of guest feedback and empathetic and appropriate response/resolution to guest issues and complaints Qualifications High School graduate or equivalent; Two years of college education preferred Two years experience in a service industry, preferably in the hospitality industry Excellent oral and communication skills Computer proficiency Pleasant telephone and in-person demeanor
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service. Responsibilities Complete knowledge of service time, menu and specials Prepare, deliver and serve orders using Moments of Service Inquire if additional service is needed Responsible for each check Pick up trays and tables Responsible for set-up, delivery and presentation of amenities Must consult with supervisor on any food pick up difficulty Attend all designated staff meetings and training sessions Complete any tasks and side duties assigned by manager Responsible for maintenance and cleanliness of room service areas Aid guests in locating other areas of the hotel (walk them to the destination if possible) Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Must have previous food and beverage experience in fine dining or hotel Room Service experience is preferred Must be able to work a flexible schedule including weekends and holidays Must be TIPS Certified Candidates must be able to speak fluent English
Apr 25, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service. Responsibilities Complete knowledge of service time, menu and specials Prepare, deliver and serve orders using Moments of Service Inquire if additional service is needed Responsible for each check Pick up trays and tables Responsible for set-up, delivery and presentation of amenities Must consult with supervisor on any food pick up difficulty Attend all designated staff meetings and training sessions Complete any tasks and side duties assigned by manager Responsible for maintenance and cleanliness of room service areas Aid guests in locating other areas of the hotel (walk them to the destination if possible) Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Must have previous food and beverage experience in fine dining or hotel Room Service experience is preferred Must be able to work a flexible schedule including weekends and holidays Must be TIPS Certified Candidates must be able to speak fluent English
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Culinary LID will spend 40 hours each week as a Cook and 10 hours completing contracts throughout the training property. Upon completion of the LID program, the Culinary LID will move into a Culinary supervisory or managerial role at another Omni property. Must be able to start Summer 2018. Responsibilities Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each contract will provide resources and evaluation criteria. Functions of the Culinary LID will be to complete all contracts within 12 months: Responsible for the execution of all company policies and procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls. Ensure a high standard of cleanliness and hygienic practice throughout the kitchen. Ensure guest satisfaction with the smooth and effective running of the day-to-day operation. Will be responsible for meeting with Division Head and Director of Human Resources each month as well as completing a monthly feedback report for the Corporate Office Hotel wide contracts include working and shadowing various positions in all hotel departments, participating in a New Hire Orientation and discussing the Omni Six Pillars, and understanding thorough knowledge of banquets and catering roles and departments Culinary LID will be expected to understand the duties of all Culinary positions, as well as payroll, scheduling and training Other F&B contracts include understanding the banquet department positions as well as their relation to the kitchen, stewarding, sales and catering departments. Completion of these contracts will require meeting with the Director of Food & Beverage, Director of Catering, Banquet Manager, Executive Chef and Executive Steward in order to understand Banquet Event Orders, food preparation and procedures, equipment inventories and more Culinary LID will meet with contractor and discuss the surveys as well as attend daily service recovery meetings. Qualifications Requirements for Leader-in-Development candidates: Previous hotel/restaurant experience preferred and prior Culinary experience required Associate's degree minimum or related experience equivalent, preferably in Hospitality Management, or Culinary field. Must be Serve Safe Certified. Passion for the hospitality industry Ability to work 50 hours each week Excellent verbal and written skills, as well as ability to multitask Must be a self-starter and good follow-up skills Must be willing to relocate to new property upon completion of program
Apr 25, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Culinary LID will spend 40 hours each week as a Cook and 10 hours completing contracts throughout the training property. Upon completion of the LID program, the Culinary LID will move into a Culinary supervisory or managerial role at another Omni property. Must be able to start Summer 2018. Responsibilities Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each contract will provide resources and evaluation criteria. Functions of the Culinary LID will be to complete all contracts within 12 months: Responsible for the execution of all company policies and procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls. Ensure a high standard of cleanliness and hygienic practice throughout the kitchen. Ensure guest satisfaction with the smooth and effective running of the day-to-day operation. Will be responsible for meeting with Division Head and Director of Human Resources each month as well as completing a monthly feedback report for the Corporate Office Hotel wide contracts include working and shadowing various positions in all hotel departments, participating in a New Hire Orientation and discussing the Omni Six Pillars, and understanding thorough knowledge of banquets and catering roles and departments Culinary LID will be expected to understand the duties of all Culinary positions, as well as payroll, scheduling and training Other F&B contracts include understanding the banquet department positions as well as their relation to the kitchen, stewarding, sales and catering departments. Completion of these contracts will require meeting with the Director of Food & Beverage, Director of Catering, Banquet Manager, Executive Chef and Executive Steward in order to understand Banquet Event Orders, food preparation and procedures, equipment inventories and more Culinary LID will meet with contractor and discuss the surveys as well as attend daily service recovery meetings. Qualifications Requirements for Leader-in-Development candidates: Previous hotel/restaurant experience preferred and prior Culinary experience required Associate's degree minimum or related experience equivalent, preferably in Hospitality Management, or Culinary field. Must be Serve Safe Certified. Passion for the hospitality industry Ability to work 50 hours each week Excellent verbal and written skills, as well as ability to multitask Must be a self-starter and good follow-up skills Must be willing to relocate to new property upon completion of program
Overview The Massachusetts Port Authority (Massport) Board of Directors approved a development agreement and lease with Omni Hotels & Resorts to build a 1,000 plus room hotel on Summer Street in South Boston's Seaport District. Omni's proposed hotel is expected to open in 2021 and will be a one-of-a-kind, two-tower, luxury property. The new hotel will feature a signature spa and fitness center, event terrace, elevated pool deck, multiple dining establishments, bar and a variety of retail venues. It will boast more than 100,000 square feet of meeting and event space and feature the largest hotel ballroom in Boston. Job Description The Sales Manager creates group revenue for the Hotel by generating and/or developing new, referred, and repeat group business in a defined territory. Responsibilities Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job. Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives. Develop, actively solicit, and map group business accounts per defined territory. Maintain a complete database of accounts in defined territories. Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives. Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts. Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.). Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields. Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity. Maintain customer relations, GSO relations, trade relations, industry relations and staff relations. Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts. Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for to ensure a successful meeting experience. Perform other tasks as needed or directed to ensure effective Resort operation. Qualifications Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred Two years or more related experience in sales work at a hotel or resort required Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations. Remain current with all pertinent computer software programs and equipment Have working knowledge of all departments, the Hotel and its amenities. Must be willing to travel and represent and sell the Hotel during Trade Shows and Conventions End of Job Description #IND123
Apr 25, 2018
Overview The Massachusetts Port Authority (Massport) Board of Directors approved a development agreement and lease with Omni Hotels & Resorts to build a 1,000 plus room hotel on Summer Street in South Boston's Seaport District. Omni's proposed hotel is expected to open in 2021 and will be a one-of-a-kind, two-tower, luxury property. The new hotel will feature a signature spa and fitness center, event terrace, elevated pool deck, multiple dining establishments, bar and a variety of retail venues. It will boast more than 100,000 square feet of meeting and event space and feature the largest hotel ballroom in Boston. Job Description The Sales Manager creates group revenue for the Hotel by generating and/or developing new, referred, and repeat group business in a defined territory. Responsibilities Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job. Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives. Develop, actively solicit, and map group business accounts per defined territory. Maintain a complete database of accounts in defined territories. Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives. Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts. Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.). Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields. Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity. Maintain customer relations, GSO relations, trade relations, industry relations and staff relations. Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts. Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for to ensure a successful meeting experience. Perform other tasks as needed or directed to ensure effective Resort operation. Qualifications Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred Two years or more related experience in sales work at a hotel or resort required Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations. Remain current with all pertinent computer software programs and equipment Have working knowledge of all departments, the Hotel and its amenities. Must be willing to travel and represent and sell the Hotel during Trade Shows and Conventions End of Job Description #IND123
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Ideal Services Agent provides prompt, courteous and efficient service to both associates and guests. The services he/she delivers usually fall under three categories: information assistance, dispatching hotel personnel to complete assignments or trouble-shooting issues/complaints. This vital guest service position delivers exemplary service primarily over the phone, but also, utilizes other technology to log, assign and ensure the completion of requests. He/she also assists with emergencies (fire, medical, power/system failure). Responsibilities Respond to all incoming calls according to standard telephone policies and procedures, utilizing Omni guidelines for phone etiquette and appropriate verbiage. Provide clear and pleasant telephone communication in English with proper grammar. Ascertain caller's needs and comply with such to ensure callers' satisfaction. Accommodate all requests in a congenial and professional manner. Route callers to requested guest or the correct hotel personnel/department promptly. Follow Omni standards for transferring calls and placing callers on hold. Monitor busy lines; utilizing established procedures for checking back with callers on hold to update status and offering to take a message. Accept, record, and deliver wake-up calls accurately and a timely manner according to Omni standards. Remain calm in emergency situations, and effectively serve as the central communication center relaying relevant information to appropriate parties. Ability to maintain discretion and confidentiality of all calls and guest room numbers. Utilize effective and professional radio and paging etiquette according to Omni Standards. Assist callers with credit card, calling card, overseas, and person-to-person calls as needed. Handle billing questions and resolve billing issues within the parameters identified by the Front Office Management team. Assist with Front Office functions, as needed. Allocate designated surcharges, long distance, and operator assisted charges to correct guest room billing. Monitor telephone system problems and maintain a log. Handle guest complaints/upset callers by following the principles of our "Power of One" and "Power of Engagement" systems to ensure guest satisfaction. Document of the Prompt Response to all guest complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction. Other duties as assisgned. Qualifications Ability to clearly and pleasantly communicate in English both verbally and in writing with guests/visitors, management and coworkers to their understanding, both in person and by telephone is required. Ability and willingness to work a variety of shifts that may include: nights, weekends, holidays and overnight shifts. Knowledge of computers and telephone operations is required. Fluency in a foreign language is preferred. Ability to process incoming/outgoing calls quickly is necessary. Previous customer service is required, preferably in an upscale setting. Previous guest relations training preferred. High School Diploma or GED is required. Ability to compute accurate mathematical calculations is necessary. Ability to multi-task is essential. Ability to remain in stationary position for extended periods of time with limited movement is required.
Apr 25, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Ideal Services Agent provides prompt, courteous and efficient service to both associates and guests. The services he/she delivers usually fall under three categories: information assistance, dispatching hotel personnel to complete assignments or trouble-shooting issues/complaints. This vital guest service position delivers exemplary service primarily over the phone, but also, utilizes other technology to log, assign and ensure the completion of requests. He/she also assists with emergencies (fire, medical, power/system failure). Responsibilities Respond to all incoming calls according to standard telephone policies and procedures, utilizing Omni guidelines for phone etiquette and appropriate verbiage. Provide clear and pleasant telephone communication in English with proper grammar. Ascertain caller's needs and comply with such to ensure callers' satisfaction. Accommodate all requests in a congenial and professional manner. Route callers to requested guest or the correct hotel personnel/department promptly. Follow Omni standards for transferring calls and placing callers on hold. Monitor busy lines; utilizing established procedures for checking back with callers on hold to update status and offering to take a message. Accept, record, and deliver wake-up calls accurately and a timely manner according to Omni standards. Remain calm in emergency situations, and effectively serve as the central communication center relaying relevant information to appropriate parties. Ability to maintain discretion and confidentiality of all calls and guest room numbers. Utilize effective and professional radio and paging etiquette according to Omni Standards. Assist callers with credit card, calling card, overseas, and person-to-person calls as needed. Handle billing questions and resolve billing issues within the parameters identified by the Front Office Management team. Assist with Front Office functions, as needed. Allocate designated surcharges, long distance, and operator assisted charges to correct guest room billing. Monitor telephone system problems and maintain a log. Handle guest complaints/upset callers by following the principles of our "Power of One" and "Power of Engagement" systems to ensure guest satisfaction. Document of the Prompt Response to all guest complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction. Other duties as assisgned. Qualifications Ability to clearly and pleasantly communicate in English both verbally and in writing with guests/visitors, management and coworkers to their understanding, both in person and by telephone is required. Ability and willingness to work a variety of shifts that may include: nights, weekends, holidays and overnight shifts. Knowledge of computers and telephone operations is required. Fluency in a foreign language is preferred. Ability to process incoming/outgoing calls quickly is necessary. Previous customer service is required, preferably in an upscale setting. Previous guest relations training preferred. High School Diploma or GED is required. Ability to compute accurate mathematical calculations is necessary. Ability to multi-task is essential. Ability to remain in stationary position for extended periods of time with limited movement is required.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To create an atmosphere in the lobby conducive to the prompt and efficient handling of all guests needs. This position is Seasonal and has a tentative end date of December 1, 2018. Responsibilities Complete training of Bellmen and Doormen as directed by the Director of Guest Services. Oversees and keeps on order the storage of all guest luggage. Ensures the cleanliness of the Bellstand, storage room, Front Drive, and lobby. Oversees the Maintenance of all the Bell Carts. Maintains an orderly shift log of all Bellstand activities including check-in, check-out, deliveries, luggage storage, mail, fax, and message deliveries. Oversees the storage and delivery of all packages to the Bellstand. Follows up on a daily basis to see that these packages are delivered within the 15 minute standard and to the proper location. Supervises Bellmen and Doormen to ensure a smooth and orderly work flow and maximum service to our guests. Arrange alternate luggage area space during peak bag storage times. All employees are required to fully comply with Omni rules and regulations for the safe and effective operation of the hotel's facilities. Understand and responsible for hotel key policies. Responsible for handling all convention-related distributions to guest rooms. Greet our guests in friendly, warm manner. Maintaining an orderly log of fronts. Maintaining an orderly package log. Follow-up check of stored packages. Be familiar with Epitome and GoConcierge systems. Strive to improve Medallia scores. Be involved in resolution of as many guest's complaints as possible. Communicate to staff all future business demands as well as daily check ins, check outs, occupancy, in house functions, and bus arrivals. Provide a "Welcome Call" to guest as required by management. Qualifications High School Diploma or equivalent. Prior supervisory experience required. Prior hospitality experience preferred. Ability to teach, develop, and motivate others. Must have the ability to multi-task. Excellent verbal and written communication skills required.
Apr 25, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To create an atmosphere in the lobby conducive to the prompt and efficient handling of all guests needs. This position is Seasonal and has a tentative end date of December 1, 2018. Responsibilities Complete training of Bellmen and Doormen as directed by the Director of Guest Services. Oversees and keeps on order the storage of all guest luggage. Ensures the cleanliness of the Bellstand, storage room, Front Drive, and lobby. Oversees the Maintenance of all the Bell Carts. Maintains an orderly shift log of all Bellstand activities including check-in, check-out, deliveries, luggage storage, mail, fax, and message deliveries. Oversees the storage and delivery of all packages to the Bellstand. Follows up on a daily basis to see that these packages are delivered within the 15 minute standard and to the proper location. Supervises Bellmen and Doormen to ensure a smooth and orderly work flow and maximum service to our guests. Arrange alternate luggage area space during peak bag storage times. All employees are required to fully comply with Omni rules and regulations for the safe and effective operation of the hotel's facilities. Understand and responsible for hotel key policies. Responsible for handling all convention-related distributions to guest rooms. Greet our guests in friendly, warm manner. Maintaining an orderly log of fronts. Maintaining an orderly package log. Follow-up check of stored packages. Be familiar with Epitome and GoConcierge systems. Strive to improve Medallia scores. Be involved in resolution of as many guest's complaints as possible. Communicate to staff all future business demands as well as daily check ins, check outs, occupancy, in house functions, and bus arrivals. Provide a "Welcome Call" to guest as required by management. Qualifications High School Diploma or equivalent. Prior supervisory experience required. Prior hospitality experience preferred. Ability to teach, develop, and motivate others. Must have the ability to multi-task. Excellent verbal and written communication skills required.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional busser services. Responsibilities Must have complete knowledge of service times and menu. Must have complete knowledge of floor plan, table numbers, and seat numbers. Responsible for verifying complete order on ticket to food on cold line and hot line. Deliver food to correct tables according to ticket, floor plan, and seat numbers. Always inquire if additional service is needed from guests upon delivery and inform server or manager. Responsible for set-up of expo line with items specified in side work. Must consult with supervisor on any food delivery difficulty. Must minimize breakage. Attend all designated staff meetings and training sessions. Set up and breakdown of breakfast buffet according to time allotted. Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable. Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work. Placing and receiving warehouse order daily and ensuring proper par levels of product Ensuring all products are within date and using the FIFO (First In, First Out) method of storage. Exposure to extreme temperatures and weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Qualifications Minimum 1 year busser experience. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must have valid TIPS certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Apr 25, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional busser services. Responsibilities Must have complete knowledge of service times and menu. Must have complete knowledge of floor plan, table numbers, and seat numbers. Responsible for verifying complete order on ticket to food on cold line and hot line. Deliver food to correct tables according to ticket, floor plan, and seat numbers. Always inquire if additional service is needed from guests upon delivery and inform server or manager. Responsible for set-up of expo line with items specified in side work. Must consult with supervisor on any food delivery difficulty. Must minimize breakage. Attend all designated staff meetings and training sessions. Set up and breakdown of breakfast buffet according to time allotted. Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable. Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work. Placing and receiving warehouse order daily and ensuring proper par levels of product Ensuring all products are within date and using the FIFO (First In, First Out) method of storage. Exposure to extreme temperatures and weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Qualifications Minimum 1 year busser experience. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must have valid TIPS certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To provide efficient friendly customer service at all times and to maintain a clean, professional top quality bar. Responsibilities Properly set-up and maintain a clean efficient service area of the bar throughout the shift Perform our guest services by using the Moments of Service guidelines Responsible for ringing orders into Micros, and delivering orders to the table Continually check back with guests Keep all supplies stocked Clean, clear and reset service areas Protect the hotel from liability with regard to over serving guests Complete all duties as assigned by manager Assist bartender when needed Ensure tables are set up properly Aid guests in locating other areas of the hotel (walk them to destination if possible) Attend all designated staff meetings and training sessions Familiarity with food and drink menus Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Knowledge of Micros Must be able to work Monday-Friday 1pm-5pm TIPS certification is required Candidates must be able to speak fluent English
Apr 25, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To provide efficient friendly customer service at all times and to maintain a clean, professional top quality bar. Responsibilities Properly set-up and maintain a clean efficient service area of the bar throughout the shift Perform our guest services by using the Moments of Service guidelines Responsible for ringing orders into Micros, and delivering orders to the table Continually check back with guests Keep all supplies stocked Clean, clear and reset service areas Protect the hotel from liability with regard to over serving guests Complete all duties as assigned by manager Assist bartender when needed Ensure tables are set up properly Aid guests in locating other areas of the hotel (walk them to destination if possible) Attend all designated staff meetings and training sessions Familiarity with food and drink menus Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Knowledge of Micros Must be able to work Monday-Friday 1pm-5pm TIPS certification is required Candidates must be able to speak fluent English
Job Code: 9876-00MBH Full-time For us at Mobile Heartbeat⢠improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way. Here, you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it. We are looking for Account Executives for the following regions: North Central, South East, and South Central. With possible locations at Chicago (North Central), Atlanta/Nashville (South East) and Texas (South Central). Job Responsibilities: Effectively assist in managing all sales to existing Mobile Heartbeat customers and new client pursuits Support the Vice President of Sales and Regional Sales Manager in the development/execution of winning pursuits of net new and existing customer sales engagements Apply general and specific knowledge of Mobile Heartbeat solutions, healthcare technology capabilities, and general healthcare operations in support of: sales opportunity qualification; the coordination of MH-CURE technical and subject matter expertise; assessment of prospect/client requirements; sales strategy development; written and oral conceptual/business propositions Effectively manage dotted-line reports, including sales and technical personnel Participate as a member of the Sales organization and support the Marketing department To actively develop and sustain working relationships with the Mobile Heartbeat Sales and Marketing departments Maintain consistent and accurate pursuit tracking via Salesforce.com, CRM and other systems Adhere to the organization’s business development/sales policies, objectives, and initiatives Required Skills: 2-10 years of work experience in healthcare, including a background in: Healthcare sales experience Healthcare IT knowledge and expertise Healthcare technology and clinical communication technology knowledge and expertise Experience in selling clinical communication and collaboration solutions Demonstrated ability in healthcare sales, with a track record of success goal attainment Knowledge of healthcare IT leadership and personnel within assigned territory and surrounding regions Excellent oral and written communication skills Exceptional client relationship skills Ability to travel approximately 50% to 70% Desired Skills: Existing market recognition as an accomplished and trusted sales professional Fluency in healthcare trends/drivers of change Ability to anticipate hospital decision maker requirements Last Edited: 01/12/2018
Apr 25, 2018
Job Code: 9876-00MBH Full-time For us at Mobile Heartbeat⢠improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way. Here, you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it. We are looking for Account Executives for the following regions: North Central, South East, and South Central. With possible locations at Chicago (North Central), Atlanta/Nashville (South East) and Texas (South Central). Job Responsibilities: Effectively assist in managing all sales to existing Mobile Heartbeat customers and new client pursuits Support the Vice President of Sales and Regional Sales Manager in the development/execution of winning pursuits of net new and existing customer sales engagements Apply general and specific knowledge of Mobile Heartbeat solutions, healthcare technology capabilities, and general healthcare operations in support of: sales opportunity qualification; the coordination of MH-CURE technical and subject matter expertise; assessment of prospect/client requirements; sales strategy development; written and oral conceptual/business propositions Effectively manage dotted-line reports, including sales and technical personnel Participate as a member of the Sales organization and support the Marketing department To actively develop and sustain working relationships with the Mobile Heartbeat Sales and Marketing departments Maintain consistent and accurate pursuit tracking via Salesforce.com, CRM and other systems Adhere to the organization’s business development/sales policies, objectives, and initiatives Required Skills: 2-10 years of work experience in healthcare, including a background in: Healthcare sales experience Healthcare IT knowledge and expertise Healthcare technology and clinical communication technology knowledge and expertise Experience in selling clinical communication and collaboration solutions Demonstrated ability in healthcare sales, with a track record of success goal attainment Knowledge of healthcare IT leadership and personnel within assigned territory and surrounding regions Excellent oral and written communication skills Exceptional client relationship skills Ability to travel approximately 50% to 70% Desired Skills: Existing market recognition as an accomplished and trusted sales professional Fluency in healthcare trends/drivers of change Ability to anticipate hospital decision maker requirements Last Edited: 01/12/2018
Job Code: 9876-18PK Full-time PatientKeeper, Inc. is a dynamic company at the nexus of information technology and healthcare. For 20 years, PatientKeeper software has enabled physicians to work more effectively; now, as part of HCA, the largest healthcare provider organization in the U.S., we have even greater aspirations. PatientKeeper plans to put advanced computing technologies to work for physicians and their patients by leveraging machine learning and big data. Come find out why our dedication to innovation is surpassed only by our commitment to our employees and customers. Overview The ideal candidate will have an established background supporting Windows end users on laptops and desktop computers running a wide range of applications. Support will be for 175 full-time onsite staff, several home office employees, and one satellite facility. The position will be part of an IT organization that supports cutting edge technology including EMC, Oracle, VMWare, SQL Server, Microsoft, and Atlassian software and hardware products. Core Responsibilities Manage help desk ticketing queue Resolve first-tier support issues; route second and third-tier support issues to appropriate IT support staff Install, configure and maintain Windows laptops and desktops Troubleshoot and repair computer hardware and peripherals Install, configure, debug and resolve remote access (Juniper VPN) connectivity to the corporate office and production facilities Inventory management control User administration for phone system and Windows domain Manage enterprise antivirus deployment Minimum Qualifications Bachelors degree or relevant work experience Interpersonal and customer service 1 to 3 years end-user support experience Laptop, desktop, and workstation break fix experience (HP, Lenovo, other) Solid understanding and troubleshooting skills with Microsoft products Experience with windows XP, Vista, Server Networking essentials (TCP/IP) Desired Skills: Experience supporting Microsoft Office applications VPN client troubleshooting Microsoft Domain administration â€" account and server management Mac OSX and/or Linux experience a plus For more information about us, visit https://patientkeepercareers.com/careers/search.dot?facilityId=all Last Edited: 03/07/2018
Apr 25, 2018
Job Code: 9876-18PK Full-time PatientKeeper, Inc. is a dynamic company at the nexus of information technology and healthcare. For 20 years, PatientKeeper software has enabled physicians to work more effectively; now, as part of HCA, the largest healthcare provider organization in the U.S., we have even greater aspirations. PatientKeeper plans to put advanced computing technologies to work for physicians and their patients by leveraging machine learning and big data. Come find out why our dedication to innovation is surpassed only by our commitment to our employees and customers. Overview The ideal candidate will have an established background supporting Windows end users on laptops and desktop computers running a wide range of applications. Support will be for 175 full-time onsite staff, several home office employees, and one satellite facility. The position will be part of an IT organization that supports cutting edge technology including EMC, Oracle, VMWare, SQL Server, Microsoft, and Atlassian software and hardware products. Core Responsibilities Manage help desk ticketing queue Resolve first-tier support issues; route second and third-tier support issues to appropriate IT support staff Install, configure and maintain Windows laptops and desktops Troubleshoot and repair computer hardware and peripherals Install, configure, debug and resolve remote access (Juniper VPN) connectivity to the corporate office and production facilities Inventory management control User administration for phone system and Windows domain Manage enterprise antivirus deployment Minimum Qualifications Bachelors degree or relevant work experience Interpersonal and customer service 1 to 3 years end-user support experience Laptop, desktop, and workstation break fix experience (HP, Lenovo, other) Solid understanding and troubleshooting skills with Microsoft products Experience with windows XP, Vista, Server Networking essentials (TCP/IP) Desired Skills: Experience supporting Microsoft Office applications VPN client troubleshooting Microsoft Domain administration â€" account and server management Mac OSX and/or Linux experience a plus For more information about us, visit https://patientkeepercareers.com/careers/search.dot?facilityId=all Last Edited: 03/07/2018
Job Code: 9876-01MHB Full-time For us, at Mobile Heartbeat⢠improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way. Here you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it. We are seeking a Account Executive for the North Central Region (Chicago and other surrounding cities). The position will be based in the North Central Region. Job Responsibilities • Effectively assist in managing all sales to existing Mobile Heartbeat customers and new client pursuits. • Support the Vice President of Sales and Regional Sales Manager in the development/execution of winning pursuits of net new and existing customer sales engagements • Apply general and specific knowledge of Mobile Heartbeat solutions, healthcare technology capabilities, and general healthcare operations in support of: sales opportunity qualification; the coordination of MH-CURE technical and subject matter expertise; assessment of prospect/client requirements; sales strategy development; written and oral conceptual/business propositions • Effectively manage dotted-line reports, including sales and technical personnel • Participate as a member of the Sales Organization and support the Marketing Department • To actively develop and sustain working relationships with the Mobile Heartbeat Sales and Marketing Departments • Maintain consistent and accurate pursuit tracking via Salesforce.com CRM, and other systems • Adhere to the organization's business development/sales policies, objectives, and initiatives Required Skills • 2-10 years of work experience in healthcare, including a background in: 1) healthcare sales experience, 2) healthcare IT knowledge and expertise 3) healthcare technology and clinical communication technology knowledge and expertise • Experience in selling clinical communication and collaboration solutions • Demonstrated ability in healthcare sales, with a track record of success goal attainment • Knowledge of healthcare IT leadership and personnel within assigned territory and surrounding regions • Excellent oral and written communications skills • Exceptional client relationship skills • Ability to travel approximately 50% - 75% Desired Skills Existing market recognition as an accomplished and trusted sales professional Fluency in healthcare trends/drivers of change Ability to anticipate hospital decision maker requirements Last Edited: 02/11/2018
Apr 25, 2018
Job Code: 9876-01MHB Full-time For us, at Mobile Heartbeat⢠improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way. Here you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it. We are seeking a Account Executive for the North Central Region (Chicago and other surrounding cities). The position will be based in the North Central Region. Job Responsibilities • Effectively assist in managing all sales to existing Mobile Heartbeat customers and new client pursuits. • Support the Vice President of Sales and Regional Sales Manager in the development/execution of winning pursuits of net new and existing customer sales engagements • Apply general and specific knowledge of Mobile Heartbeat solutions, healthcare technology capabilities, and general healthcare operations in support of: sales opportunity qualification; the coordination of MH-CURE technical and subject matter expertise; assessment of prospect/client requirements; sales strategy development; written and oral conceptual/business propositions • Effectively manage dotted-line reports, including sales and technical personnel • Participate as a member of the Sales Organization and support the Marketing Department • To actively develop and sustain working relationships with the Mobile Heartbeat Sales and Marketing Departments • Maintain consistent and accurate pursuit tracking via Salesforce.com CRM, and other systems • Adhere to the organization's business development/sales policies, objectives, and initiatives Required Skills • 2-10 years of work experience in healthcare, including a background in: 1) healthcare sales experience, 2) healthcare IT knowledge and expertise 3) healthcare technology and clinical communication technology knowledge and expertise • Experience in selling clinical communication and collaboration solutions • Demonstrated ability in healthcare sales, with a track record of success goal attainment • Knowledge of healthcare IT leadership and personnel within assigned territory and surrounding regions • Excellent oral and written communications skills • Exceptional client relationship skills • Ability to travel approximately 50% - 75% Desired Skills Existing market recognition as an accomplished and trusted sales professional Fluency in healthcare trends/drivers of change Ability to anticipate hospital decision maker requirements Last Edited: 02/11/2018
