Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service. Responsibilities Complete knowledge of service time, menu and specials Prepare, deliver and serve orders using Moments of Service Inquire if additional service is needed Responsible for each check Pick up trays and tables Responsible for set-up, delivery and presentation of amenities Must consult with supervisor on any food pick up difficulty Attend all designated staff meetings and training sessions Complete any tasks and side duties assigned by manager Responsible for maintenance and cleanliness of room service areas Aid guests in locating other areas of the hotel (walk them to the destination if possible) Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Must have previous food and beverage experience in fine dining or hotel Room Service experience is preferred Must be able to work a flexible schedule including weekends and holidays Must be TIPS Certified Candidates must be able to speak fluent English
Apr 21, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service. Responsibilities Complete knowledge of service time, menu and specials Prepare, deliver and serve orders using Moments of Service Inquire if additional service is needed Responsible for each check Pick up trays and tables Responsible for set-up, delivery and presentation of amenities Must consult with supervisor on any food pick up difficulty Attend all designated staff meetings and training sessions Complete any tasks and side duties assigned by manager Responsible for maintenance and cleanliness of room service areas Aid guests in locating other areas of the hotel (walk them to the destination if possible) Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Must have previous food and beverage experience in fine dining or hotel Room Service experience is preferred Must be able to work a flexible schedule including weekends and holidays Must be TIPS Certified Candidates must be able to speak fluent English
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred
Apr 21, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Culinary LID will spend 40 hours each week as a Cook and 10 hours completing contracts throughout the training property. Upon completion of the LID program, the Culinary LID will move into a Culinary supervisory or managerial role at another Omni property. Must be able to start Summer 2018. Responsibilities Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each contract will provide resources and evaluation criteria. Functions of the Culinary LID will be to complete all contracts within 12 months: Responsible for the execution of all company policies and procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls. Ensure a high standard of cleanliness and hygienic practice throughout the kitchen. Ensure guest satisfaction with the smooth and effective running of the day-to-day operation. Will be responsible for meeting with Division Head and Director of Human Resources each month as well as completing a monthly feedback report for the Corporate Office Hotel wide contracts include working and shadowing various positions in all hotel departments, participating in a New Hire Orientation and discussing the Omni Six Pillars, and understanding thorough knowledge of banquets and catering roles and departments Culinary LID will be expected to understand the duties of all Culinary positions, as well as payroll, scheduling and training Other F&B contracts include understanding the banquet department positions as well as their relation to the kitchen, stewarding, sales and catering departments. Completion of these contracts will require meeting with the Director of Food & Beverage, Director of Catering, Banquet Manager, Executive Chef and Executive Steward in order to understand Banquet Event Orders, food preparation and procedures, equipment inventories and more Culinary LID will meet with contractor and discuss the surveys as well as attend daily service recovery meetings. Qualifications Requirements for Leader-in-Development candidates: Previous hotel/restaurant experience preferred and prior Culinary experience required Associate's degree minimum or related experience equivalent, preferably in Hospitality Management, or Culinary field. Must be Serve Safe Certified. Passion for the hospitality industry Ability to work 50 hours each week Excellent verbal and written skills, as well as ability to multitask Must be a self-starter and good follow-up skills Must be willing to relocate to new property upon completion of program
Apr 21, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Culinary LID will spend 40 hours each week as a Cook and 10 hours completing contracts throughout the training property. Upon completion of the LID program, the Culinary LID will move into a Culinary supervisory or managerial role at another Omni property. Must be able to start Summer 2018. Responsibilities Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each contract will provide resources and evaluation criteria. Functions of the Culinary LID will be to complete all contracts within 12 months: Responsible for the execution of all company policies and procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls. Ensure a high standard of cleanliness and hygienic practice throughout the kitchen. Ensure guest satisfaction with the smooth and effective running of the day-to-day operation. Will be responsible for meeting with Division Head and Director of Human Resources each month as well as completing a monthly feedback report for the Corporate Office Hotel wide contracts include working and shadowing various positions in all hotel departments, participating in a New Hire Orientation and discussing the Omni Six Pillars, and understanding thorough knowledge of banquets and catering roles and departments Culinary LID will be expected to understand the duties of all Culinary positions, as well as payroll, scheduling and training Other F&B contracts include understanding the banquet department positions as well as their relation to the kitchen, stewarding, sales and catering departments. Completion of these contracts will require meeting with the Director of Food & Beverage, Director of Catering, Banquet Manager, Executive Chef and Executive Steward in order to understand Banquet Event Orders, food preparation and procedures, equipment inventories and more Culinary LID will meet with contractor and discuss the surveys as well as attend daily service recovery meetings. Qualifications Requirements for Leader-in-Development candidates: Previous hotel/restaurant experience preferred and prior Culinary experience required Associate's degree minimum or related experience equivalent, preferably in Hospitality Management, or Culinary field. Must be Serve Safe Certified. Passion for the hospitality industry Ability to work 50 hours each week Excellent verbal and written skills, as well as ability to multitask Must be a self-starter and good follow-up skills Must be willing to relocate to new property upon completion of program
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Rooms LID with a focus in housekeeping will spend 40 hours each week as a supervisor in the housekeeping department and 10 hours completing contracts throughout the training property. Upon completion of the LID program, the Housekeeping LID will move into a managerial role at another Omni property. Must be able to start Summer 2018. Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each contract will provide resources and evaluation criteria. Responsibilities Functions of the Housekeeping LID will be to complete all contracts within 12 months: Will be responsible for meeting with Division Head and Director of Human Resources each month as well as completing a monthly feedback report for the corporate office Hotel wide contracts include working as a front desk agent, participating in a New Hire Orientation and discussing the Omni Six Pillars, and understanding guest service functions along with the roles of other departments Housekeeping contracts include demonstrating the ability to perform duties of room attendant, houseperson, laundry attendant, minibar attendant Other contracts include understanding Front Office forecasting procedures, group blocks, and ability to analyze Medallia information and follow up on guest issues Supervisory duties include but are not limited to: Housekeeping desk duties Inspecting guest rooms and checking housepersons work Checking vacancies and preparing AM/PM reports Checking VIP and Select Guest rooms (in-house and arrivals) Handling any guest complaints or special requests Projects as assigned by managers Qualifications Requirements for Leader-in-Development candidates: Associate's or Bachelor's degree in hospitality or finance Passion for the hospitality industry Previous hotel/restaurant experience Ability to work 50 hours each week Excellent verbal and written skills, as well as ability to multitask Must be a self-starter and good follow-up skills Must be willing to relocate to new property upon completion of program
Apr 21, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Rooms LID with a focus in housekeeping will spend 40 hours each week as a supervisor in the housekeeping department and 10 hours completing contracts throughout the training property. Upon completion of the LID program, the Housekeeping LID will move into a managerial role at another Omni property. Must be able to start Summer 2018. Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each contract will provide resources and evaluation criteria. Responsibilities Functions of the Housekeeping LID will be to complete all contracts within 12 months: Will be responsible for meeting with Division Head and Director of Human Resources each month as well as completing a monthly feedback report for the corporate office Hotel wide contracts include working as a front desk agent, participating in a New Hire Orientation and discussing the Omni Six Pillars, and understanding guest service functions along with the roles of other departments Housekeeping contracts include demonstrating the ability to perform duties of room attendant, houseperson, laundry attendant, minibar attendant Other contracts include understanding Front Office forecasting procedures, group blocks, and ability to analyze Medallia information and follow up on guest issues Supervisory duties include but are not limited to: Housekeeping desk duties Inspecting guest rooms and checking housepersons work Checking vacancies and preparing AM/PM reports Checking VIP and Select Guest rooms (in-house and arrivals) Handling any guest complaints or special requests Projects as assigned by managers Qualifications Requirements for Leader-in-Development candidates: Associate's or Bachelor's degree in hospitality or finance Passion for the hospitality industry Previous hotel/restaurant experience Ability to work 50 hours each week Excellent verbal and written skills, as well as ability to multitask Must be a self-starter and good follow-up skills Must be willing to relocate to new property upon completion of program
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Stewarding Supervisor role is to supervise the day-to-day operation of the department for a given shift. The Stewarding Supervisor is responsible for the control and distribution of operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks. Responsibilities Determines work procedures, prepares work schedules, and expedites workflow Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures Studies and standardizes procedures to improve efficiency of subordinates Resolves associate issues Be able to read banquet menus and perform set up procedures Responsible for all personnel under his/her supervisor Responsible for the proper cleaning, rack and distribution of all china, silver and glassware. Maintains required standards of sanitation and cleanliness. Reviews and reinforces operating procedures with his/her shift. Minimize breakage of circulating equipment. Qualifications Must be 18 years of age. Must be able to lift, hold, pull, and carry 50 pounds. Must be able to work under stressful situations.
Apr 21, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Stewarding Supervisor role is to supervise the day-to-day operation of the department for a given shift. The Stewarding Supervisor is responsible for the control and distribution of operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks. Responsibilities Determines work procedures, prepares work schedules, and expedites workflow Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures Studies and standardizes procedures to improve efficiency of subordinates Resolves associate issues Be able to read banquet menus and perform set up procedures Responsible for all personnel under his/her supervisor Responsible for the proper cleaning, rack and distribution of all china, silver and glassware. Maintains required standards of sanitation and cleanliness. Reviews and reinforces operating procedures with his/her shift. Minimize breakage of circulating equipment. Qualifications Must be 18 years of age. Must be able to lift, hold, pull, and carry 50 pounds. Must be able to work under stressful situations.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. Responsibilities Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting Restock and replace used items within guest rooms Communicate clean status of each room upon completion Remove room service trays and tables from guest rooms Stock supply cart and ensure that it is neat and well organized at all times Check all equipment prior to and after use to ensure that it is in good working order Respond to all hotel guests efficiently and in an appropriately friendly manner Qualifications Strong attention to detail Strong customer service skills Ability and willingness to stand for 8 hours at a time Ability and willingness bend, stretch, reach, and push up to 20 lbs. Ability and willingness to work a varied schedule which includes working on weekends and holidays Previous experience in housekeeping is strongly preferred
Apr 21, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. Responsibilities Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting Restock and replace used items within guest rooms Communicate clean status of each room upon completion Remove room service trays and tables from guest rooms Stock supply cart and ensure that it is neat and well organized at all times Check all equipment prior to and after use to ensure that it is in good working order Respond to all hotel guests efficiently and in an appropriately friendly manner Qualifications Strong attention to detail Strong customer service skills Ability and willingness to stand for 8 hours at a time Ability and willingness bend, stretch, reach, and push up to 20 lbs. Ability and willingness to work a varied schedule which includes working on weekends and holidays Previous experience in housekeeping is strongly preferred
Overview The Massachusetts Port Authority (Massport) Board of Directors approved a development agreement and lease with Omni Hotels & Resorts to build a 1,000 plus room hotel on Summer Street in South Boston's Seaport District. Omni's proposed hotel is expected to open in 2021 and will be a one-of-a-kind, two-tower, luxury property. The new hotel will feature a signature spa and fitness center, event terrace, elevated pool deck, multiple dining establishments, bar and a variety of retail venues. It will boast more than 100,000 square feet of meeting and event space and feature the largest hotel ballroom in Boston. Job Description Omni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere. Responsibilities Omni Hotels & Resorts is seeking a dynamic Sales & Marketing Leader who brings strong leadership and revenue-focused hotel experience and is interested in joining an industry leading company. Based in Boston, Massachusetts you will engage in leading a team of senior sales associates responsibly for account development, as well as the Catering, Convention Services and Revenue Management disciplines. You will be charged with the responsibility to successfully open the "new", best in class, Omni Boston Hotel. If you are goal oriented, energetic, have previous leadership experience then we offer the perfect environment for you to succeed. Purpose of this position is to develop and execute strategic sales and marketing plans to generate and optimize overall revenues, through marketing, sales, promotion, advertising and public relations that will impact positively on the hotel resulting in a profitable return on the investment. This person will lead, motivate and support the sales , convention services, catering, and revenue management teams to maximize revenues and margins; maintain positive interdepartmental communications; contribute to the overall direction of the hotel and effectively manage all sales and marketing pre-opening expenses while exceeding overall budgeted revenues and RevPAR goals. Success is initially measured through pre-opening sales, increased revenues, improved account revenue share and increased customer value and ultimately RevPAR Index premiums. Qualifications Essential Functions Hire and establish an experienced and successful sales team. Implement and maintain Omni brand standards. Emphasis on exceeding established pre-opening group rate guidelines. Develop, maintain and implement strategies/action plans to generate revenues for the hotel. Motivate productivity of all sales staff through leadership, development and support. Develop, maintain and implement creative and successful packages to fill identified need periods in all segments. Active solicitation of key accounts to generate direct sales. If needed maintain Sales Team's focus on a Proactive solicitation environment. Assist in the achievement of overall Food and Beverage revenue. Design and leverage all advertising and public relations opportunities. Develop, maintain and implement the budgeting and forecasting process. Effectively control all marketing expenses to insure optimum operating profit. Ensure that all administrative procedures are in place and functioning effectively. Ensure that all required reports are completed on a timely basis. Promote high visibility of hotel through active involvement in city pre-opening activities, industry associations and trade shows. Provide proper collateral and information vehicles to keep customers informed an updated on the hotel. Ensure a challenging and exciting environment to encourage full career development and personal growth. Support and promote all Corporate programs to increase customer awareness of Omni Hotels & Resorts and ensure that the customer receives the appropriate benefits of each program. Through the Convention Services Department, maintain product and assure the protection and cleanliness of the owner's physical assets. Enjoy the Hospitality business, be able to effectively communicate expectations to the team while creating a challenging but fun work environment. Always looking for ways to encourage, support and assist the team; setting up the team for success each day to drive the greatest possible results. Understand and contribute in overall revenue management initiatives and strategies to ensure we are maximizing every revenue opportunity. Business Planning Uses resources and data to develop strategic plans to sell segments. These plans will incorporate both customer expectations and company's goals relative to revenue. Understands Omni Hotels & Resorts sales and business processes, supports corporate and hotel goals and contributes the enhancement of customer value. Develops and executes tactical sales processes that support the Hotel's strategic plan. Organizes activities and resources in a manner that maximizes productivity and efficiency. Focuses on personal sales efforts to achieve maximum revenue return from Key Accounts. Monitors achievement objectives and goals for the Hotel and takes appropriate action to correct shortfalls versus the strategic plan. Prepare and manage a pre-opening and annual budgets for travel and other business expense. Grow relationships at the appropriate levels, both internally and externally that enable the development and advancement of sales initiatives. Leadership The ability to successfully lead sales & marketing efforts to increase overall revenue. Seek input and opinions from all relevant parties. Secures all facts prior to making decisions. Can accurately recognize the strengths / limitations of others. Accepts leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development. Communication Develops effective presentation (orally and written) where ideas, opinions, recommendations and conclusions are understand. Maintains communication with Key Accounts. Understands Hotel performance, customer issues and trends. Clearly articulates vision, goals, initiatives and expectations for the Hotel. Promotes and provides leadership in fostering property sales / national sales synergies. Basic Skills & Requirements Account Planning Skills. Identifying and understanding account potential and the ability to set mutual Omni / Customer expectations Management of the customer decision and relationship process. Ability to communicate issues and concerns at all level of the organization. Ability to direct and lead activities through internal and external resources. Strong interpersonal skills and the ability to work in a team oriented environment. Business planning skills and budget management skills. Ability to scan and assess the competitive arena as it relates to region and segment to refine / improve customer value proposition. Creative and strategic skills. Ability to manage multiple priorities and reprioritize when necessary, Financial analysis skills. Ties strategies and planned actions and results. Strong statistical analysis and business case development Communication skills including group presentations, written and oral. Team management skills including participation, engages in difficult issues, and effectively influences non-direct reports. Strong understanding and expertise in the sales & marketing process. Qualifications Director of Sales & Marketing Experience College degree or equivalent experience Proficient in use of Excel, Word and access database tools.
Apr 21, 2018
Overview The Massachusetts Port Authority (Massport) Board of Directors approved a development agreement and lease with Omni Hotels & Resorts to build a 1,000 plus room hotel on Summer Street in South Boston's Seaport District. Omni's proposed hotel is expected to open in 2021 and will be a one-of-a-kind, two-tower, luxury property. The new hotel will feature a signature spa and fitness center, event terrace, elevated pool deck, multiple dining establishments, bar and a variety of retail venues. It will boast more than 100,000 square feet of meeting and event space and feature the largest hotel ballroom in Boston. Job Description Omni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere. Responsibilities Omni Hotels & Resorts is seeking a dynamic Sales & Marketing Leader who brings strong leadership and revenue-focused hotel experience and is interested in joining an industry leading company. Based in Boston, Massachusetts you will engage in leading a team of senior sales associates responsibly for account development, as well as the Catering, Convention Services and Revenue Management disciplines. You will be charged with the responsibility to successfully open the "new", best in class, Omni Boston Hotel. If you are goal oriented, energetic, have previous leadership experience then we offer the perfect environment for you to succeed. Purpose of this position is to develop and execute strategic sales and marketing plans to generate and optimize overall revenues, through marketing, sales, promotion, advertising and public relations that will impact positively on the hotel resulting in a profitable return on the investment. This person will lead, motivate and support the sales , convention services, catering, and revenue management teams to maximize revenues and margins; maintain positive interdepartmental communications; contribute to the overall direction of the hotel and effectively manage all sales and marketing pre-opening expenses while exceeding overall budgeted revenues and RevPAR goals. Success is initially measured through pre-opening sales, increased revenues, improved account revenue share and increased customer value and ultimately RevPAR Index premiums. Qualifications Essential Functions Hire and establish an experienced and successful sales team. Implement and maintain Omni brand standards. Emphasis on exceeding established pre-opening group rate guidelines. Develop, maintain and implement strategies/action plans to generate revenues for the hotel. Motivate productivity of all sales staff through leadership, development and support. Develop, maintain and implement creative and successful packages to fill identified need periods in all segments. Active solicitation of key accounts to generate direct sales. If needed maintain Sales Team's focus on a Proactive solicitation environment. Assist in the achievement of overall Food and Beverage revenue. Design and leverage all advertising and public relations opportunities. Develop, maintain and implement the budgeting and forecasting process. Effectively control all marketing expenses to insure optimum operating profit. Ensure that all administrative procedures are in place and functioning effectively. Ensure that all required reports are completed on a timely basis. Promote high visibility of hotel through active involvement in city pre-opening activities, industry associations and trade shows. Provide proper collateral and information vehicles to keep customers informed an updated on the hotel. Ensure a challenging and exciting environment to encourage full career development and personal growth. Support and promote all Corporate programs to increase customer awareness of Omni Hotels & Resorts and ensure that the customer receives the appropriate benefits of each program. Through the Convention Services Department, maintain product and assure the protection and cleanliness of the owner's physical assets. Enjoy the Hospitality business, be able to effectively communicate expectations to the team while creating a challenging but fun work environment. Always looking for ways to encourage, support and assist the team; setting up the team for success each day to drive the greatest possible results. Understand and contribute in overall revenue management initiatives and strategies to ensure we are maximizing every revenue opportunity. Business Planning Uses resources and data to develop strategic plans to sell segments. These plans will incorporate both customer expectations and company's goals relative to revenue. Understands Omni Hotels & Resorts sales and business processes, supports corporate and hotel goals and contributes the enhancement of customer value. Develops and executes tactical sales processes that support the Hotel's strategic plan. Organizes activities and resources in a manner that maximizes productivity and efficiency. Focuses on personal sales efforts to achieve maximum revenue return from Key Accounts. Monitors achievement objectives and goals for the Hotel and takes appropriate action to correct shortfalls versus the strategic plan. Prepare and manage a pre-opening and annual budgets for travel and other business expense. Grow relationships at the appropriate levels, both internally and externally that enable the development and advancement of sales initiatives. Leadership The ability to successfully lead sales & marketing efforts to increase overall revenue. Seek input and opinions from all relevant parties. Secures all facts prior to making decisions. Can accurately recognize the strengths / limitations of others. Accepts leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development. Communication Develops effective presentation (orally and written) where ideas, opinions, recommendations and conclusions are understand. Maintains communication with Key Accounts. Understands Hotel performance, customer issues and trends. Clearly articulates vision, goals, initiatives and expectations for the Hotel. Promotes and provides leadership in fostering property sales / national sales synergies. Basic Skills & Requirements Account Planning Skills. Identifying and understanding account potential and the ability to set mutual Omni / Customer expectations Management of the customer decision and relationship process. Ability to communicate issues and concerns at all level of the organization. Ability to direct and lead activities through internal and external resources. Strong interpersonal skills and the ability to work in a team oriented environment. Business planning skills and budget management skills. Ability to scan and assess the competitive arena as it relates to region and segment to refine / improve customer value proposition. Creative and strategic skills. Ability to manage multiple priorities and reprioritize when necessary, Financial analysis skills. Ties strategies and planned actions and results. Strong statistical analysis and business case development Communication skills including group presentations, written and oral. Team management skills including participation, engages in difficult issues, and effectively influences non-direct reports. Strong understanding and expertise in the sales & marketing process. Qualifications Director of Sales & Marketing Experience College degree or equivalent experience Proficient in use of Excel, Word and access database tools.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Ideal Services Agent provides prompt, courteous and efficient service to both associates and guests. The services he/she delivers usually fall under three categories: information assistance, dispatching hotel personnel to complete assignments or trouble-shooting issues/complaints. This vital guest service position delivers exemplary service primarily over the phone, but also, utilizes other technology to log, assign and ensure the completion of requests. He/she also assists with emergencies (fire, medical, power/system failure). Responsibilities Respond to all incoming calls according to standard telephone policies and procedures, utilizing Omni guidelines for phone etiquette and appropriate verbiage. Provide clear and pleasant telephone communication in English with proper grammar. Ascertain caller's needs and comply with such to ensure callers' satisfaction. Accommodate all requests in a congenial and professional manner. Route callers to requested guest or the correct hotel personnel/department promptly. Follow Omni standards for transferring calls and placing callers on hold. Monitor busy lines; utilizing established procedures for checking back with callers on hold to update status and offering to take a message. Accept, record, and deliver wake-up calls accurately and a timely manner according to Omni standards. Remain calm in emergency situations, and effectively serve as the central communication center relaying relevant information to appropriate parties. Ability to maintain discretion and confidentiality of all calls and guest room numbers. Utilize effective and professional radio and paging etiquette according to Omni Standards. Assist callers with credit card, calling card, overseas, and person-to-person calls as needed. Handle billing questions and resolve billing issues within the parameters identified by the Front Office Management team. Assist with Front Office functions, as needed. Allocate designated surcharges, long distance, and operator assisted charges to correct guest room billing. Monitor telephone system problems and maintain a log. Handle guest complaints/upset callers by following the principles of our "Power of One" and "Power of Engagement" systems to ensure guest satisfaction. Document of the Prompt Response to all guest complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction. Other duties as assisgned. Qualifications Ability to clearly and pleasantly communicate in English both verbally and in writing with guests/visitors, management and coworkers to their understanding, both in person and by telephone is required. Ability and willingness to work a variety of shifts that may include: nights, weekends, holidays and overnight shifts. Knowledge of computers and telephone operations is required. Fluency in a foreign language is preferred. Ability to process incoming/outgoing calls quickly is necessary. Previous customer service is required, preferably in an upscale setting. Previous guest relations training preferred. High School Diploma or GED is required. Ability to compute accurate mathematical calculations is necessary. Ability to multi-task is essential. Ability to remain in stationary position for extended periods of time with limited movement is required.
Apr 21, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Ideal Services Agent provides prompt, courteous and efficient service to both associates and guests. The services he/she delivers usually fall under three categories: information assistance, dispatching hotel personnel to complete assignments or trouble-shooting issues/complaints. This vital guest service position delivers exemplary service primarily over the phone, but also, utilizes other technology to log, assign and ensure the completion of requests. He/she also assists with emergencies (fire, medical, power/system failure). Responsibilities Respond to all incoming calls according to standard telephone policies and procedures, utilizing Omni guidelines for phone etiquette and appropriate verbiage. Provide clear and pleasant telephone communication in English with proper grammar. Ascertain caller's needs and comply with such to ensure callers' satisfaction. Accommodate all requests in a congenial and professional manner. Route callers to requested guest or the correct hotel personnel/department promptly. Follow Omni standards for transferring calls and placing callers on hold. Monitor busy lines; utilizing established procedures for checking back with callers on hold to update status and offering to take a message. Accept, record, and deliver wake-up calls accurately and a timely manner according to Omni standards. Remain calm in emergency situations, and effectively serve as the central communication center relaying relevant information to appropriate parties. Ability to maintain discretion and confidentiality of all calls and guest room numbers. Utilize effective and professional radio and paging etiquette according to Omni Standards. Assist callers with credit card, calling card, overseas, and person-to-person calls as needed. Handle billing questions and resolve billing issues within the parameters identified by the Front Office Management team. Assist with Front Office functions, as needed. Allocate designated surcharges, long distance, and operator assisted charges to correct guest room billing. Monitor telephone system problems and maintain a log. Handle guest complaints/upset callers by following the principles of our "Power of One" and "Power of Engagement" systems to ensure guest satisfaction. Document of the Prompt Response to all guest complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction. Other duties as assisgned. Qualifications Ability to clearly and pleasantly communicate in English both verbally and in writing with guests/visitors, management and coworkers to their understanding, both in person and by telephone is required. Ability and willingness to work a variety of shifts that may include: nights, weekends, holidays and overnight shifts. Knowledge of computers and telephone operations is required. Fluency in a foreign language is preferred. Ability to process incoming/outgoing calls quickly is necessary. Previous customer service is required, preferably in an upscale setting. Previous guest relations training preferred. High School Diploma or GED is required. Ability to compute accurate mathematical calculations is necessary. Ability to multi-task is essential. Ability to remain in stationary position for extended periods of time with limited movement is required.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To create an atmosphere in the lobby conducive to the prompt and efficient handling of all guests needs. This position is Seasonal and has a tentative end date of December 1, 2018. Responsibilities Complete training of Bellmen and Doormen as directed by the Director of Guest Services. Oversees and keeps on order the storage of all guest luggage. Ensures the cleanliness of the Bellstand, storage room, Front Drive, and lobby. Oversees the Maintenance of all the Bell Carts. Maintains an orderly shift log of all Bellstand activities including check-in, check-out, deliveries, luggage storage, mail, fax, and message deliveries. Oversees the storage and delivery of all packages to the Bellstand. Follows up on a daily basis to see that these packages are delivered within the 15 minute standard and to the proper location. Supervises Bellmen and Doormen to ensure a smooth and orderly work flow and maximum service to our guests. Arrange alternate luggage area space during peak bag storage times. All employees are required to fully comply with Omni rules and regulations for the safe and effective operation of the hotel's facilities. Understand and responsible for hotel key policies. Responsible for handling all convention-related distributions to guest rooms. Greet our guests in friendly, warm manner. Maintaining an orderly log of fronts. Maintaining an orderly package log. Follow-up check of stored packages. Be familiar with Epitome and GoConcierge systems. Strive to improve Medallia scores. Be involved in resolution of as many guest's complaints as possible. Communicate to staff all future business demands as well as daily check ins, check outs, occupancy, in house functions, and bus arrivals. Provide a "Welcome Call" to guest as required by management. Qualifications High School Diploma or equivalent. Prior supervisory experience required. Prior hospitality experience preferred. Ability to teach, develop, and motivate others. Must have the ability to multi-task. Excellent verbal and written communication skills required.
Apr 21, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To create an atmosphere in the lobby conducive to the prompt and efficient handling of all guests needs. This position is Seasonal and has a tentative end date of December 1, 2018. Responsibilities Complete training of Bellmen and Doormen as directed by the Director of Guest Services. Oversees and keeps on order the storage of all guest luggage. Ensures the cleanliness of the Bellstand, storage room, Front Drive, and lobby. Oversees the Maintenance of all the Bell Carts. Maintains an orderly shift log of all Bellstand activities including check-in, check-out, deliveries, luggage storage, mail, fax, and message deliveries. Oversees the storage and delivery of all packages to the Bellstand. Follows up on a daily basis to see that these packages are delivered within the 15 minute standard and to the proper location. Supervises Bellmen and Doormen to ensure a smooth and orderly work flow and maximum service to our guests. Arrange alternate luggage area space during peak bag storage times. All employees are required to fully comply with Omni rules and regulations for the safe and effective operation of the hotel's facilities. Understand and responsible for hotel key policies. Responsible for handling all convention-related distributions to guest rooms. Greet our guests in friendly, warm manner. Maintaining an orderly log of fronts. Maintaining an orderly package log. Follow-up check of stored packages. Be familiar with Epitome and GoConcierge systems. Strive to improve Medallia scores. Be involved in resolution of as many guest's complaints as possible. Communicate to staff all future business demands as well as daily check ins, check outs, occupancy, in house functions, and bus arrivals. Provide a "Welcome Call" to guest as required by management. Qualifications High School Diploma or equivalent. Prior supervisory experience required. Prior hospitality experience preferred. Ability to teach, develop, and motivate others. Must have the ability to multi-task. Excellent verbal and written communication skills required.
Overview The Massachusetts Port Authority (Massport) Board of Directors approved a development agreement and lease with Omni Hotels & Resorts to build a 1,000 plus room hotel on Summer Street in South Boston's Seaport District. Omni's proposed hotel is expected to open in 2021 and will be a one-of-a-kind, two-tower, luxury property. The new hotel will feature a signature spa and fitness center, event terrace, elevated pool deck, multiple dining establishments, bar and a variety of retail venues. It will boast more than 100,000 square feet of meeting and event space and feature the largest hotel ballroom in Boston. Job Description The Sales Manager creates group revenue for the Hotel by generating and/or developing new, referred, and repeat group business in a defined territory. Responsibilities Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job. Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives. Develop, actively solicit, and map group business accounts per defined territory. Maintain a complete database of accounts in defined territories. Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives. Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts. Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.). Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields. Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity. Maintain customer relations, GSO relations, trade relations, industry relations and staff relations. Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts. Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for to ensure a successful meeting experience. Perform other tasks as needed or directed to ensure effective Resort operation. Qualifications Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred Two years or more related experience in sales work at a hotel or resort required Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations. Remain current with all pertinent computer software programs and equipment Have working knowledge of all departments, the Hotel and its amenities. Must be willing to travel and represent and sell the Hotel during Trade Shows and Conventions End of Job Description #IND123
Apr 21, 2018
Overview The Massachusetts Port Authority (Massport) Board of Directors approved a development agreement and lease with Omni Hotels & Resorts to build a 1,000 plus room hotel on Summer Street in South Boston's Seaport District. Omni's proposed hotel is expected to open in 2021 and will be a one-of-a-kind, two-tower, luxury property. The new hotel will feature a signature spa and fitness center, event terrace, elevated pool deck, multiple dining establishments, bar and a variety of retail venues. It will boast more than 100,000 square feet of meeting and event space and feature the largest hotel ballroom in Boston. Job Description The Sales Manager creates group revenue for the Hotel by generating and/or developing new, referred, and repeat group business in a defined territory. Responsibilities Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job. Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives. Develop, actively solicit, and map group business accounts per defined territory. Maintain a complete database of accounts in defined territories. Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives. Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts. Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.). Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields. Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity. Maintain customer relations, GSO relations, trade relations, industry relations and staff relations. Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts. Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for to ensure a successful meeting experience. Perform other tasks as needed or directed to ensure effective Resort operation. Qualifications Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred Two years or more related experience in sales work at a hotel or resort required Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations. Remain current with all pertinent computer software programs and equipment Have working knowledge of all departments, the Hotel and its amenities. Must be willing to travel and represent and sell the Hotel during Trade Shows and Conventions End of Job Description #IND123
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position ensures that all Housekeeping and Food & Beverage Linens are processed in a timely manner meeting the expectations of Omni Hotels & Resorts standards while minimizing as much discarded product as possible. Responsibilities Sorting of dirty linen from laundry chute to be processed. Pickup of dirty linen from Food & Beverage Outlets/Banquets Operating all washers, dryers, ironers and towel folders Stacking clean items into laundry bins/trucks to be delivered to the guest room floors or Food & Beverage areas. Operating smaller washers/dryers to process specialty items or special requests for guests. Maintain cleanliness and organization of the department at all times. Adhere by safety and sanitization regulations as instructed by OSHA and the Omni Hotels & Resorts. Qualifications Must be able to stand in work station for up to 7 hours per shift Must be able to lift up to 50 pounds on a regular basis. Must be able to push and pull carts up to 250 pounds often throughout the shift. Must be able to bend, stoop, squat and stretch on a regular basis. Must be able to understand and follow directions in the spoken language of the work area. Must be able to travel to various areas of the hotel to pick/deliver linen items in allotted time provided. Must be able to work a flexible schedule including day, evening, weekends and holidays.
Apr 21, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position ensures that all Housekeeping and Food & Beverage Linens are processed in a timely manner meeting the expectations of Omni Hotels & Resorts standards while minimizing as much discarded product as possible. Responsibilities Sorting of dirty linen from laundry chute to be processed. Pickup of dirty linen from Food & Beverage Outlets/Banquets Operating all washers, dryers, ironers and towel folders Stacking clean items into laundry bins/trucks to be delivered to the guest room floors or Food & Beverage areas. Operating smaller washers/dryers to process specialty items or special requests for guests. Maintain cleanliness and organization of the department at all times. Adhere by safety and sanitization regulations as instructed by OSHA and the Omni Hotels & Resorts. Qualifications Must be able to stand in work station for up to 7 hours per shift Must be able to lift up to 50 pounds on a regular basis. Must be able to push and pull carts up to 250 pounds often throughout the shift. Must be able to bend, stoop, squat and stretch on a regular basis. Must be able to understand and follow directions in the spoken language of the work area. Must be able to travel to various areas of the hotel to pick/deliver linen items in allotted time provided. Must be able to work a flexible schedule including day, evening, weekends and holidays.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional busser services. Responsibilities Must have complete knowledge of service times and menu. Must have complete knowledge of floor plan, table numbers, and seat numbers. Responsible for verifying complete order on ticket to food on cold line and hot line. Deliver food to correct tables according to ticket, floor plan, and seat numbers. Always inquire if additional service is needed from guests upon delivery and inform server or manager. Responsible for set-up of expo line with items specified in side work. Must consult with supervisor on any food delivery difficulty. Must minimize breakage. Attend all designated staff meetings and training sessions. Set up and breakdown of breakfast buffet according to time allotted. Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable. Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work. Placing and receiving warehouse order daily and ensuring proper par levels of product Ensuring all products are within date and using the FIFO (First In, First Out) method of storage. Exposure to extreme temperatures and weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Qualifications Minimum 1 year busser experience. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must have valid TIPS certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Apr 21, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional busser services. Responsibilities Must have complete knowledge of service times and menu. Must have complete knowledge of floor plan, table numbers, and seat numbers. Responsible for verifying complete order on ticket to food on cold line and hot line. Deliver food to correct tables according to ticket, floor plan, and seat numbers. Always inquire if additional service is needed from guests upon delivery and inform server or manager. Responsible for set-up of expo line with items specified in side work. Must consult with supervisor on any food delivery difficulty. Must minimize breakage. Attend all designated staff meetings and training sessions. Set up and breakdown of breakfast buffet according to time allotted. Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable. Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work. Placing and receiving warehouse order daily and ensuring proper par levels of product Ensuring all products are within date and using the FIFO (First In, First Out) method of storage. Exposure to extreme temperatures and weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Qualifications Minimum 1 year busser experience. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must have valid TIPS certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Overview Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To ensure proper training and supervision of all personnel. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities To consistently insure the maximum guest information in the outlets. Pre-meal meeting conducted with service staff on a daily basis. Supervision of floor during operation. Insure that service personnel follow service scenario. Monitor timing of guest experience. Handle all complaints to the guests' satisfaction. To maintain a consistently smooth running operation. Service staff on duty as scheduled. Kitchen, stewarding and cashier staff on duty as scheduled. Side-stands fully stocked with equipment. All side-work complete. All floors walked. Coffee, and roll warming equipment functioning. Insure station rotation in seating. Assist in seating or service of guests as necessary. Coordinate all functions in dining room during service. Monitor productivity of service, kitchen and stewarding staff. Ensure food safety and sanitization guidelines. To monitor and critique the quality and consistency of the food product. Special boards and/or descriptions posted accurately. Continuously check food quality and presentation coming from kitchen. Maintain food displays during service. Monitor guest satisfaction and comments regarding food and service. To be familiar with clients so that there is constant recognition of all repeat guests. Reservations and staffing reviewed on a daily basis. Reservations checked against the VIP list from the front desk. All special attention details handled properly. To maintain the physical atmosphere and cleanliness of the restaurant. Staff's uniform and appearance meet specifications. Tabletops set to specifications. All menus inspected daily by hostess. During service, constantly inspect tabletops, side-stations and tray stands. All equipment in good condition and clean. All work areas maintained neat, orderly and clean. All lights and music adjusted appropriately for each meal period. To contribute to the profitability of the restaurant through cost control effectiveness. Administrative responsibilities: Monthly budget Monthly volume forecast Weekly volume forecast Weekly schedule Staffing requirements Weekly payroll forecast Payroll computation Bar controls and procedures Beverage cost Beverage requisitioning Food requisitioning Assist in end-of-month inventory Bar and dining room security Constantly perform positive up-selling techniques with service staff. Expedite table turnover and table resetting. Implement sales promotions and merchandising programs. Be familiar with all beverage-related procedures and equipment and assist the cashier when needed. Reconciliation/deposits Charge procedures House charge procedures Check control Walkouts Meal period change Reports Abstracts Know and adhere to all company policies and procedures. Know emergency procedures (including CPR) and work to prevent accidents. Be familiar with and enforce all policies related to liquor liability laws. Specifically: Dramshop Theory - Prohibiting sale of liquor to intoxicated guests. Prohibiting sale of liquor to minors. Perform any and all other duties assigned and/or required by management. Qualifications Must have strong customer service, analytical, communication, presentation, training, coaching and organizational skills Maintain a professional business appearance, attitude, and performance 2 years of food & beverage management experience required Bachelor or Associate degree and TIPS certification required Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift.
Apr 21, 2018
Overview Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To ensure proper training and supervision of all personnel. To deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities To consistently insure the maximum guest information in the outlets. Pre-meal meeting conducted with service staff on a daily basis. Supervision of floor during operation. Insure that service personnel follow service scenario. Monitor timing of guest experience. Handle all complaints to the guests' satisfaction. To maintain a consistently smooth running operation. Service staff on duty as scheduled. Kitchen, stewarding and cashier staff on duty as scheduled. Side-stands fully stocked with equipment. All side-work complete. All floors walked. Coffee, and roll warming equipment functioning. Insure station rotation in seating. Assist in seating or service of guests as necessary. Coordinate all functions in dining room during service. Monitor productivity of service, kitchen and stewarding staff. Ensure food safety and sanitization guidelines. To monitor and critique the quality and consistency of the food product. Special boards and/or descriptions posted accurately. Continuously check food quality and presentation coming from kitchen. Maintain food displays during service. Monitor guest satisfaction and comments regarding food and service. To be familiar with clients so that there is constant recognition of all repeat guests. Reservations and staffing reviewed on a daily basis. Reservations checked against the VIP list from the front desk. All special attention details handled properly. To maintain the physical atmosphere and cleanliness of the restaurant. Staff's uniform and appearance meet specifications. Tabletops set to specifications. All menus inspected daily by hostess. During service, constantly inspect tabletops, side-stations and tray stands. All equipment in good condition and clean. All work areas maintained neat, orderly and clean. All lights and music adjusted appropriately for each meal period. To contribute to the profitability of the restaurant through cost control effectiveness. Administrative responsibilities: Monthly budget Monthly volume forecast Weekly volume forecast Weekly schedule Staffing requirements Weekly payroll forecast Payroll computation Bar controls and procedures Beverage cost Beverage requisitioning Food requisitioning Assist in end-of-month inventory Bar and dining room security Constantly perform positive up-selling techniques with service staff. Expedite table turnover and table resetting. Implement sales promotions and merchandising programs. Be familiar with all beverage-related procedures and equipment and assist the cashier when needed. Reconciliation/deposits Charge procedures House charge procedures Check control Walkouts Meal period change Reports Abstracts Know and adhere to all company policies and procedures. Know emergency procedures (including CPR) and work to prevent accidents. Be familiar with and enforce all policies related to liquor liability laws. Specifically: Dramshop Theory - Prohibiting sale of liquor to intoxicated guests. Prohibiting sale of liquor to minors. Perform any and all other duties assigned and/or required by management. Qualifications Must have strong customer service, analytical, communication, presentation, training, coaching and organizational skills Maintain a professional business appearance, attitude, and performance 2 years of food & beverage management experience required Bachelor or Associate degree and TIPS certification required Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift.
Job Code: 9876-00MBH Full-time For us at Mobile Heartbeat™ improving the way clinical professionals communicate and collaborate is a calling. We're seeking talented, creative professionals who feel the same way. Here, you'll be part of a team that's passionate about building great solutions that empower our customers to do great things. You'll work in an environment that's energized by new ideas and fresh thinking. And we have fun doing it. We are looking for Account Executives for the following regions: North Central, South East, and South Central. With possible locations at Chicago (North Central), Atlanta/Nashville (South East) and Texas (South Central). Job Responsibilities: Effectively assist in managing all sales to existing Mobile Heartbeat customers and new client pursuits Support the Vice President of Sales and Regional Sales Manager in the development/execution of winning pursuits of net new and existing customer sales engagements Apply general and specific knowledge of Mobile Heartbeat solutions, healthcare technology capabilities, and general healthcare operations in support of: sales opportunity qualification; the coordination of MH-CURE technical and subject matter expertise; assessment of prospect/client requirements; sales strategy development; written and oral conceptual/business propositions Effectively manage dotted-line reports, including sales and technical personnel Participate as a member of the Sales organization and support the Marketing department To actively develop and sustain working relationships with the Mobile Heartbeat Sales and Marketing departments Maintain consistent and accurate pursuit tracking via Salesforce.com, CRM and other systems Adhere to the organization's business development/sales policies, objectives, and initiatives Required Skills: 2-10 years of work experience in healthcare, including a background in: Healthcare sales experience Healthcare IT knowledge and expertise Healthcare technology and clinical communication technology knowledge and expertise Experience in selling clinical communication and collaboration solutions Demonstrated ability in healthcare sales, with a track record of success goal attainment Knowledge of healthcare IT leadership and personnel within assigned territory and surrounding regions Excellent oral and written communication skills Exceptional client relationship skills Ability to travel approximately 50% to 70% Desired Skills: Existing market recognition as an accomplished and trusted sales professional Fluency in healthcare trends/drivers of change Ability to anticipate hospital decision maker requirements Last Edited: 01/12/2018
Apr 21, 2018
Job Code: 9876-00MBH Full-time For us at Mobile Heartbeat™ improving the way clinical professionals communicate and collaborate is a calling. We're seeking talented, creative professionals who feel the same way. Here, you'll be part of a team that's passionate about building great solutions that empower our customers to do great things. You'll work in an environment that's energized by new ideas and fresh thinking. And we have fun doing it. We are looking for Account Executives for the following regions: North Central, South East, and South Central. With possible locations at Chicago (North Central), Atlanta/Nashville (South East) and Texas (South Central). Job Responsibilities: Effectively assist in managing all sales to existing Mobile Heartbeat customers and new client pursuits Support the Vice President of Sales and Regional Sales Manager in the development/execution of winning pursuits of net new and existing customer sales engagements Apply general and specific knowledge of Mobile Heartbeat solutions, healthcare technology capabilities, and general healthcare operations in support of: sales opportunity qualification; the coordination of MH-CURE technical and subject matter expertise; assessment of prospect/client requirements; sales strategy development; written and oral conceptual/business propositions Effectively manage dotted-line reports, including sales and technical personnel Participate as a member of the Sales organization and support the Marketing department To actively develop and sustain working relationships with the Mobile Heartbeat Sales and Marketing departments Maintain consistent and accurate pursuit tracking via Salesforce.com, CRM and other systems Adhere to the organization's business development/sales policies, objectives, and initiatives Required Skills: 2-10 years of work experience in healthcare, including a background in: Healthcare sales experience Healthcare IT knowledge and expertise Healthcare technology and clinical communication technology knowledge and expertise Experience in selling clinical communication and collaboration solutions Demonstrated ability in healthcare sales, with a track record of success goal attainment Knowledge of healthcare IT leadership and personnel within assigned territory and surrounding regions Excellent oral and written communication skills Exceptional client relationship skills Ability to travel approximately 50% to 70% Desired Skills: Existing market recognition as an accomplished and trusted sales professional Fluency in healthcare trends/drivers of change Ability to anticipate hospital decision maker requirements Last Edited: 01/12/2018
Job Code: 9876-18PK Full-time PatientKeeper, Inc. is a dynamic company at the nexus of information technology and healthcare. For 20 years, PatientKeeper software has enabled physicians to work more effectively; now, as part of HCA, the largest healthcare provider organization in the U.S., we have even greater aspirations. PatientKeeper plans to put advanced computing technologies to work for physicians and their patients by leveraging machine learning and big data. Come find out why our dedication to innovation is surpassed only by our commitment to our employees and customers. Overview The ideal candidate will have an established background supporting Windows end users on laptops and desktop computers running a wide range of applications. Support will be for 175 full-time onsite staff, several home office employees, and one satellite facility. The position will be part of an IT organization that supports cutting edge technology including EMC, Oracle, VMWare, SQL Server, Microsoft, and Atlassian software and hardware products. Core Responsibilities Manage help desk ticketing queue Resolve first-tier support issues; route second and third-tier support issues to appropriate IT support staff Install, configure and maintain Windows laptops and desktops Troubleshoot and repair computer hardware and peripherals Install, configure, debug and resolve remote access (Juniper VPN) connectivity to the corporate office and production facilities Inventory management control User administration for phone system and Windows domain Manage enterprise antivirus deployment Minimum Qualifications Bachelors degree or relevant work experience Interpersonal and customer service 1 to 3 years end-user support experience Laptop, desktop, and workstation break fix experience (HP, Lenovo, other) Solid understanding and troubleshooting skills with Microsoft products Experience with windows XP, Vista, Server Networking essentials (TCP/IP) Desired Skills: Experience supporting Microsoft Office applications VPN client troubleshooting Microsoft Domain administration - account and server management Mac OSX and/or Linux experience a plus For more information about us, visit https://patientkeepercareers.com/careers/search.dot?facilityId=all Last Edited: 03/07/2018
Apr 21, 2018
Job Code: 9876-18PK Full-time PatientKeeper, Inc. is a dynamic company at the nexus of information technology and healthcare. For 20 years, PatientKeeper software has enabled physicians to work more effectively; now, as part of HCA, the largest healthcare provider organization in the U.S., we have even greater aspirations. PatientKeeper plans to put advanced computing technologies to work for physicians and their patients by leveraging machine learning and big data. Come find out why our dedication to innovation is surpassed only by our commitment to our employees and customers. Overview The ideal candidate will have an established background supporting Windows end users on laptops and desktop computers running a wide range of applications. Support will be for 175 full-time onsite staff, several home office employees, and one satellite facility. The position will be part of an IT organization that supports cutting edge technology including EMC, Oracle, VMWare, SQL Server, Microsoft, and Atlassian software and hardware products. Core Responsibilities Manage help desk ticketing queue Resolve first-tier support issues; route second and third-tier support issues to appropriate IT support staff Install, configure and maintain Windows laptops and desktops Troubleshoot and repair computer hardware and peripherals Install, configure, debug and resolve remote access (Juniper VPN) connectivity to the corporate office and production facilities Inventory management control User administration for phone system and Windows domain Manage enterprise antivirus deployment Minimum Qualifications Bachelors degree or relevant work experience Interpersonal and customer service 1 to 3 years end-user support experience Laptop, desktop, and workstation break fix experience (HP, Lenovo, other) Solid understanding and troubleshooting skills with Microsoft products Experience with windows XP, Vista, Server Networking essentials (TCP/IP) Desired Skills: Experience supporting Microsoft Office applications VPN client troubleshooting Microsoft Domain administration - account and server management Mac OSX and/or Linux experience a plus For more information about us, visit https://patientkeepercareers.com/careers/search.dot?facilityId=all Last Edited: 03/07/2018
Job Code: 9876-01MHB Full-time For us, at Mobile Heartbeat™ improving the way clinical professionals communicate and collaborate is a calling. We're seeking talented, creative professionals who feel the same way. Here you'll be part of a team that's passionate about building great solutions that empower our customers to do great things. You'll work in an environment that's energized by new ideas and fresh thinking. And we have fun doing it. We are seeking a Account Executive for the North Central Region (Chicago and other surrounding cities). The position will be based in the North Central Region. Job Responsibilities • Effectively assist in managing all sales to existing Mobile Heartbeat customers and new client pursuits. • Support the Vice President of Sales and Regional Sales Manager in the development/execution of winning pursuits of net new and existing customer sales engagements • Apply general and specific knowledge of Mobile Heartbeat solutions, healthcare technology capabilities, and general healthcare operations in support of: sales opportunity qualification; the coordination of MH-CURE technical and subject matter expertise; assessment of prospect/client requirements; sales strategy development; written and oral conceptual/business propositions • Effectively manage dotted-line reports, including sales and technical personnel • Participate as a member of the Sales Organization and support the Marketing Department • To actively develop and sustain working relationships with the Mobile Heartbeat Sales and Marketing Departments • Maintain consistent and accurate pursuit tracking via Salesforce.com CRM, and other systems • Adhere to the organization's business development/sales policies, objectives, and initiatives Required Skills • 2-10 years of work experience in healthcare, including a background in: 1) healthcare sales experience, 2) healthcare IT knowledge and expertise 3) healthcare technology and clinical communication technology knowledge and expertise • Experience in selling clinical communication and collaboration solutions • Demonstrated ability in healthcare sales, with a track record of success goal attainment • Knowledge of healthcare IT leadership and personnel within assigned territory and surrounding regions • Excellent oral and written communications skills • Exceptional client relationship skills • Ability to travel approximately 50% - 75% Desired Skills Existing market recognition as an accomplished and trusted sales professional Fluency in healthcare trends/drivers of change Ability to anticipate hospital decision maker requirements Last Edited: 02/11/2018
Apr 21, 2018
Job Code: 9876-01MHB Full-time For us, at Mobile Heartbeat™ improving the way clinical professionals communicate and collaborate is a calling. We're seeking talented, creative professionals who feel the same way. Here you'll be part of a team that's passionate about building great solutions that empower our customers to do great things. You'll work in an environment that's energized by new ideas and fresh thinking. And we have fun doing it. We are seeking a Account Executive for the North Central Region (Chicago and other surrounding cities). The position will be based in the North Central Region. Job Responsibilities • Effectively assist in managing all sales to existing Mobile Heartbeat customers and new client pursuits. • Support the Vice President of Sales and Regional Sales Manager in the development/execution of winning pursuits of net new and existing customer sales engagements • Apply general and specific knowledge of Mobile Heartbeat solutions, healthcare technology capabilities, and general healthcare operations in support of: sales opportunity qualification; the coordination of MH-CURE technical and subject matter expertise; assessment of prospect/client requirements; sales strategy development; written and oral conceptual/business propositions • Effectively manage dotted-line reports, including sales and technical personnel • Participate as a member of the Sales Organization and support the Marketing Department • To actively develop and sustain working relationships with the Mobile Heartbeat Sales and Marketing Departments • Maintain consistent and accurate pursuit tracking via Salesforce.com CRM, and other systems • Adhere to the organization's business development/sales policies, objectives, and initiatives Required Skills • 2-10 years of work experience in healthcare, including a background in: 1) healthcare sales experience, 2) healthcare IT knowledge and expertise 3) healthcare technology and clinical communication technology knowledge and expertise • Experience in selling clinical communication and collaboration solutions • Demonstrated ability in healthcare sales, with a track record of success goal attainment • Knowledge of healthcare IT leadership and personnel within assigned territory and surrounding regions • Excellent oral and written communications skills • Exceptional client relationship skills • Ability to travel approximately 50% - 75% Desired Skills Existing market recognition as an accomplished and trusted sales professional Fluency in healthcare trends/drivers of change Ability to anticipate hospital decision maker requirements Last Edited: 02/11/2018
