Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Overnight Security officer will ensure the safety of hotel guests and associates and insure the property of the resort is maintained in a safe and secure environment. Responsibilities Performs Security rounds of the hotel, to include of front of house and heart of house areas. Visits all locations requiring special attention as frequently as required. Responds immediately to those emergency incidents and Security requests to which he or she is assigned. Ensures maximum guest, associate, and hotel safety and security at all times. Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures. Familiar with all emergency situations, including fire alarms, according to procedure and with an appropriate sense of urgency. Performs lock audits as assigned by the ISD operator and management. Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established Security procedures. Performs duties as assigned by the Director of Rooms, Security Supervisor, and responds to directions from any Executive Committee member or Department Manager. Creates and maintains the highest standards of Security at all times, begin professional in attitude, appearance, and application. Monitors the Security of the receiving dock and may assist with collecting packaging passes for all parcels taken from hotel. Confiscates all unauthorized parcels etc., and notifies the Director of Rooms immediately. Protects hotel from admission of undesirables and others not conducting legitimate business within the premises. Use friendly and appropriate expressions when engaging guests Be fully acquainted with the different points of interest Ensure that the public areas are clean and tidy by cooperating with Housekeeping Department when necessary Direct guests to the Front Desk or meeting rooms Engage in conversation with as many guests as possible Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively Adhering to the service recovery process. To be thoroughly knowledgeable Security Moments of Service scenarios, and execute to standard. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program) To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage) To be familiar with the inter-relationship between the different departments (to include ISD, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing) To be familiar with local attractions and businesses (to include Charlotte Athletic Club, Museums, Restaurants, BOA Plaza, Epicenter, Malls) Understand the importance of our Medallia scores. Maintain 4 - Star/4 - Diamond Standards of guest service Maintain unexpired CPR certification at all times Aid guests in locating other areas of the hotel (walk them to destination if possible) Familiarity with parking validation procedures and Good Night's Rest Policy Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Qualifications Stand and walk for an extended period or for an entire work shift. Exposed to indoor and outdoor environments, with hot and cold temperatures. Lift, carry, and place objects weighing up to 50 pounds without assistance and push/ pull objects weighing up to 100 pounds without assistance. Exposure to various hazardous chemicals. Must have at least one year of prior security and customer service experience, preferably in hospitality. Must have excellent customer service, communication and problem solving skills. Must be able to maintain a professional business appearance, attitude and performance. Must be able to communicate effectively by telephone, email, radio and reporting. Must have basic computer knowledge. Adult & Pediatric First Aid/CPR/AES Certification is required. Must be able to remain clam and professional during stressful situations. Must be able to work a flexible schedule including overnight shifts, weekends and holidays. Candidates must live within 100 miles of the hotel property. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement . If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Aug 01, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Overnight Security officer will ensure the safety of hotel guests and associates and insure the property of the resort is maintained in a safe and secure environment. Responsibilities Performs Security rounds of the hotel, to include of front of house and heart of house areas. Visits all locations requiring special attention as frequently as required. Responds immediately to those emergency incidents and Security requests to which he or she is assigned. Ensures maximum guest, associate, and hotel safety and security at all times. Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures. Familiar with all emergency situations, including fire alarms, according to procedure and with an appropriate sense of urgency. Performs lock audits as assigned by the ISD operator and management. Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established Security procedures. Performs duties as assigned by the Director of Rooms, Security Supervisor, and responds to directions from any Executive Committee member or Department Manager. Creates and maintains the highest standards of Security at all times, begin professional in attitude, appearance, and application. Monitors the Security of the receiving dock and may assist with collecting packaging passes for all parcels taken from hotel. Confiscates all unauthorized parcels etc., and notifies the Director of Rooms immediately. Protects hotel from admission of undesirables and others not conducting legitimate business within the premises. Use friendly and appropriate expressions when engaging guests Be fully acquainted with the different points of interest Ensure that the public areas are clean and tidy by cooperating with Housekeeping Department when necessary Direct guests to the Front Desk or meeting rooms Engage in conversation with as many guests as possible Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively Adhering to the service recovery process. To be thoroughly knowledgeable Security Moments of Service scenarios, and execute to standard. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program) To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage) To be familiar with the inter-relationship between the different departments (to include ISD, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing) To be familiar with local attractions and businesses (to include Charlotte Athletic Club, Museums, Restaurants, BOA Plaza, Epicenter, Malls) Understand the importance of our Medallia scores. Maintain 4 - Star/4 - Diamond Standards of guest service Maintain unexpired CPR certification at all times Aid guests in locating other areas of the hotel (walk them to destination if possible) Familiarity with parking validation procedures and Good Night's Rest Policy Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Qualifications Stand and walk for an extended period or for an entire work shift. Exposed to indoor and outdoor environments, with hot and cold temperatures. Lift, carry, and place objects weighing up to 50 pounds without assistance and push/ pull objects weighing up to 100 pounds without assistance. Exposure to various hazardous chemicals. Must have at least one year of prior security and customer service experience, preferably in hospitality. Must have excellent customer service, communication and problem solving skills. Must be able to maintain a professional business appearance, attitude and performance. Must be able to communicate effectively by telephone, email, radio and reporting. Must have basic computer knowledge. Adult & Pediatric First Aid/CPR/AES Certification is required. Must be able to remain clam and professional during stressful situations. Must be able to work a flexible schedule including overnight shifts, weekends and holidays. Candidates must live within 100 miles of the hotel property. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement . If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations. The Bellperson assists guests with transporting their luggage to and from guests rooms. This position will work primarily PM and overnight shifts. Responsibilities Transport guests' luggage to and from their rooms. Store luggage in bell closet. Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms. Ensure that the public areas, bell closet are maintained, clean and tidy. Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, and advising of different local attractions. Direct guests to the Front Desk or meeting rooms. Aid guests in locating other areas of the hotel (walk them to destination if possible). Call taxis and/or shuttle for guests as needed. Assist, retrieve and load luggage for guests. Notify Guest Services of VIP arrivals whenever possible. Qualifications Excellent customer service skills Must be able to work a flexible schedule including weekends and holidays Must be able to work PM and overnight shifts. Ability to satisfactory communicate in English with guests, co-workers, and management to their understanding. Must be able to lift up to 50 lbs, and push/pull up to 150 lbs. Must be able to stand and walk for long periods of time including up to entire working shift. Experience working as Bellperson at a hotel is preffered.
Aug 01, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations. The Bellperson assists guests with transporting their luggage to and from guests rooms. This position will work primarily PM and overnight shifts. Responsibilities Transport guests' luggage to and from their rooms. Store luggage in bell closet. Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices or meeting rooms. Ensure that the public areas, bell closet are maintained, clean and tidy. Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, and advising of different local attractions. Direct guests to the Front Desk or meeting rooms. Aid guests in locating other areas of the hotel (walk them to destination if possible). Call taxis and/or shuttle for guests as needed. Assist, retrieve and load luggage for guests. Notify Guest Services of VIP arrivals whenever possible. Qualifications Excellent customer service skills Must be able to work a flexible schedule including weekends and holidays Must be able to work PM and overnight shifts. Ability to satisfactory communicate in English with guests, co-workers, and management to their understanding. Must be able to lift up to 50 lbs, and push/pull up to 150 lbs. Must be able to stand and walk for long periods of time including up to entire working shift. Experience working as Bellperson at a hotel is preffered.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To work closely with Director of Front Office Operations and night staff to ensure maximum Front Office operating efficiency during the evening hours. Responsibilities Handle all training with associates to ensure Omni Standards. Communicate with all department managers on continuing basis. Especially the communication with Night Audit each evening/morning. Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. Be very familiar with the hotel computer system for training maintenance and trouble shooting. Complete weekly supply inventories to ensure adequate pars of such. Complete rate discrepancy report and make needed changes. Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, ESP's, Special Requests, etc. Prepare group information sheets. Complete check-out with balance report. Complete credit check daily. Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities. Assure knowledge and training of Marketing Programs of company and hotel. Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced. Qualifications Previous luxury hotel experience is required. Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift. Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. Four year college degree, preferably in the hospitality industry Knowledge of Property Management Systems and related computer programs Strong knowledge of Microsoft Office Software. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jul 03, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To work closely with Director of Front Office Operations and night staff to ensure maximum Front Office operating efficiency during the evening hours. Responsibilities Handle all training with associates to ensure Omni Standards. Communicate with all department managers on continuing basis. Especially the communication with Night Audit each evening/morning. Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. Be very familiar with the hotel computer system for training maintenance and trouble shooting. Complete weekly supply inventories to ensure adequate pars of such. Complete rate discrepancy report and make needed changes. Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, ESP's, Special Requests, etc. Prepare group information sheets. Complete check-out with balance report. Complete credit check daily. Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities. Assure knowledge and training of Marketing Programs of company and hotel. Work closely with the Loyalty Ambassador to ensure all select guests are being tracked and serviced. Qualifications Previous luxury hotel experience is required. Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Ability to stand for the entire scheduled shift. Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. Four year college degree, preferably in the hospitality industry Knowledge of Property Management Systems and related computer programs Strong knowledge of Microsoft Office Software. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Must be able to work a flexible schedule, specifically weekends and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Jul 03, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Must be able to work a flexible schedule, specifically weekends and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Overview The Massachusetts Port Authority (Massport) Board of Directors approved a development agreement and lease with Omni Hotels & Resorts to build a 1,000 plus room hotel on Summer Street in South Boston's Seaport District. The 1,000 plus room Omni Boston Hotel at the Seaport is expected to open early 2021 and will be a one-of-a-kind, two-tower, luxury property. The new hotel, located at 450 Summer Street in South Boston's Seaport District, will feature a signature spa and fitness center, event terrace, elevated pool deck, multiple dining establishments, bar and a variety of retail venues. It will boast more than 100,000 square feet of meeting and event space and feature the largest hotel ballroom in Boston. Job Description The Omni Boston Hotel at the Seaport is seeking a Meetings Report Coordinator / Sales Administrative Assistant . This critical role has two key components. The first responsibility is to manage all sales data, controls, leads, and reports by following all procedures to ensure compliance from sales managers when working with all systems, including Delphi.fdc, third-party integrated and non-integrated lead providers, and other internal platforms. The second responsibility is to a ccurately complete a variety of administrative duties requested by colleagues within the Sales and Marketing Division s in order to provide timely and professional service to our guests. Responsibilities Maintain the Group Rooms Control Log (GRC) and FDC database Daily logging and distribution of all incoming leads Generate the Weekly and End of Month Sales Reports Prepare and distribute monthly production forecast Enter pick-up on a daily or weekly basis Research, distribute, and log all leads from Global Sales Offices, telephone and other sources Give group histories to other hotels, and obtain them on behalf of the hotel as needed Must have or be able to rapidly develop full knowledge of the Omni Sales Administration Manual and ensure that all standards and procedures are followed Aid the Director of Sales and Marketing and Director of Sales in monitoring the KRA benchmarks Responsible to maintain monthly recap with reservations to insure GRC blocks are the same as Reservation blocks Expert with Salesforce Report Builder and Excel Assist in 90-day forecasting process Attend Weekly Support Staff Meetings & monthly MRC calls Schedules and prioritizes work load to meet deadlines of all managers Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate Maintains account files and ensures that all information is included in file, i.e. post-convention reports, letters, fax information, etc Professionally answers calls to the sales office and accurately takes messages, as applicable Ensures that all managers receive messages in a timely manner Enters group information (sites, resumes) into computer database Assists in generating proposals with information accurate and specific to each client Assists with site inspections G-Leads Property Champion: Participates in bi-monthly call. Champions the ongoing promotion of the program focusing on training new and existing associates. Ensures all reporting is fulfilled on a monthly basis. Creates and updates documents and spreadsheets for GM and DOSM, as needed. Gathers materials and mails packages to clients as necessary Takes detailed inquiry leads and submits to appropriate manager Inputs amenities into computer for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.) Takes minutes at meetings as directed Maintains cleanliness of office and showrooms while in pre-opening phases Arranges for outside catering for office site inspections as needed Orders office supplies and maintains functionality of office equipment Other duties as assigned Qualifications Good verbal/written communication skills Maintain a professional business appearance, attitude, and performance Must be able to work a variety of shifts, including weekends and holidays Ability to effectively use Microsoft Word, Publisher, Outlook, and Excel is required Previous knowledge of Delphi, Opera and Synergy is preferred Must have good organizational skills, attention to detail and be able to multi-task Good verbal/written communication skills Previous hospitality or administrative experience is required Previous experience working in an upscale hotel is preferred Experience in a sales environment is strongly preferred Bachelor's degree is preferred Environment & Position Analysis Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift . Tools & Equipment Desktop computer (Opera, Delphi.fdc, Salesforce, Meeting Broker, Oracle, Birchstreet, Kronos and Microsoft Office), printer, telephone, copier, fax machine and scanner.
Jun 30, 2018
Overview The Massachusetts Port Authority (Massport) Board of Directors approved a development agreement and lease with Omni Hotels & Resorts to build a 1,000 plus room hotel on Summer Street in South Boston's Seaport District. The 1,000 plus room Omni Boston Hotel at the Seaport is expected to open early 2021 and will be a one-of-a-kind, two-tower, luxury property. The new hotel, located at 450 Summer Street in South Boston's Seaport District, will feature a signature spa and fitness center, event terrace, elevated pool deck, multiple dining establishments, bar and a variety of retail venues. It will boast more than 100,000 square feet of meeting and event space and feature the largest hotel ballroom in Boston. Job Description The Omni Boston Hotel at the Seaport is seeking a Meetings Report Coordinator / Sales Administrative Assistant . This critical role has two key components. The first responsibility is to manage all sales data, controls, leads, and reports by following all procedures to ensure compliance from sales managers when working with all systems, including Delphi.fdc, third-party integrated and non-integrated lead providers, and other internal platforms. The second responsibility is to a ccurately complete a variety of administrative duties requested by colleagues within the Sales and Marketing Division s in order to provide timely and professional service to our guests. Responsibilities Maintain the Group Rooms Control Log (GRC) and FDC database Daily logging and distribution of all incoming leads Generate the Weekly and End of Month Sales Reports Prepare and distribute monthly production forecast Enter pick-up on a daily or weekly basis Research, distribute, and log all leads from Global Sales Offices, telephone and other sources Give group histories to other hotels, and obtain them on behalf of the hotel as needed Must have or be able to rapidly develop full knowledge of the Omni Sales Administration Manual and ensure that all standards and procedures are followed Aid the Director of Sales and Marketing and Director of Sales in monitoring the KRA benchmarks Responsible to maintain monthly recap with reservations to insure GRC blocks are the same as Reservation blocks Expert with Salesforce Report Builder and Excel Assist in 90-day forecasting process Attend Weekly Support Staff Meetings & monthly MRC calls Schedules and prioritizes work load to meet deadlines of all managers Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate Maintains account files and ensures that all information is included in file, i.e. post-convention reports, letters, fax information, etc Professionally answers calls to the sales office and accurately takes messages, as applicable Ensures that all managers receive messages in a timely manner Enters group information (sites, resumes) into computer database Assists in generating proposals with information accurate and specific to each client Assists with site inspections G-Leads Property Champion: Participates in bi-monthly call. Champions the ongoing promotion of the program focusing on training new and existing associates. Ensures all reporting is fulfilled on a monthly basis. Creates and updates documents and spreadsheets for GM and DOSM, as needed. Gathers materials and mails packages to clients as necessary Takes detailed inquiry leads and submits to appropriate manager Inputs amenities into computer for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.) Takes minutes at meetings as directed Maintains cleanliness of office and showrooms while in pre-opening phases Arranges for outside catering for office site inspections as needed Orders office supplies and maintains functionality of office equipment Other duties as assigned Qualifications Good verbal/written communication skills Maintain a professional business appearance, attitude, and performance Must be able to work a variety of shifts, including weekends and holidays Ability to effectively use Microsoft Word, Publisher, Outlook, and Excel is required Previous knowledge of Delphi, Opera and Synergy is preferred Must have good organizational skills, attention to detail and be able to multi-task Good verbal/written communication skills Previous hospitality or administrative experience is required Previous experience working in an upscale hotel is preferred Experience in a sales environment is strongly preferred Bachelor's degree is preferred Environment & Position Analysis Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift . Tools & Equipment Desktop computer (Opera, Delphi.fdc, Salesforce, Meeting Broker, Oracle, Birchstreet, Kronos and Microsoft Office), printer, telephone, copier, fax machine and scanner.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. Responsibilities Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting Restock and replace used items within guest rooms Communicate clean status of each room upon completion Remove room service trays and tables from guest rooms Stock supply cart and ensure that it is neat and well organized at all times Check all equipment prior to and after use to ensure that it is in good working order Respond to all hotel guests efficiently and in an appropriately friendly manner Qualifications Strong attention to detail Strong customer service skills Ability and willingness to stand for 8 hours at a time Ability and willingness bend, stretch, reach, and push up to 20 lbs. Ability and willingness to work a varied schedule which includes working on weekends and holidays Previous experience in housekeeping is strongly preferred Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jun 22, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. Responsibilities Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting Restock and replace used items within guest rooms Communicate clean status of each room upon completion Remove room service trays and tables from guest rooms Stock supply cart and ensure that it is neat and well organized at all times Check all equipment prior to and after use to ensure that it is in good working order Respond to all hotel guests efficiently and in an appropriately friendly manner Qualifications Strong attention to detail Strong customer service skills Ability and willingness to stand for 8 hours at a time Ability and willingness bend, stretch, reach, and push up to 20 lbs. Ability and willingness to work a varied schedule which includes working on weekends and holidays Previous experience in housekeeping is strongly preferred Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position ensures that all Housekeeping and Food & Beverage Linens are processed in a timely manner meeting the expectations of Omni Hotels & Resorts standards while minimizing as much discarded product as possible Responsibilities Sorting of dirty linen from laundry chute to be processed. Pickup of dirty linen from Food & Beverage Outlets/Banquets Operating all washers, dryers, ironers and towel folders Stacking clean items into laundry bins/trucks to be delivered to the guest room floors or Food & Beverage areas. Operating smaller washers/dryers to process specialty items or special requests for guests. Maintain cleanliness and organization of the department at all times. Adhere by safety and sanitization regulations as instructed by OSHA and the Omni Hotels & Resorts. Qualifications Must be able to stand in work station for up to 8 hours per shift Must be able to lift up to 50 pounds on a regular basis. Must be able to push and pull carts up to 250 pounds often throughout the shift. Must be able to bend, stoop, squat and stretch on a regular basis. Must be able to understand and follow directions in the spoken language of the work area. Must be able to travel to various areas of the hotel to pick/deliver linen items in allotted time provided. Must be able to work a flexible schedule including day, evening, weekends and holiday Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jun 22, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position ensures that all Housekeeping and Food & Beverage Linens are processed in a timely manner meeting the expectations of Omni Hotels & Resorts standards while minimizing as much discarded product as possible Responsibilities Sorting of dirty linen from laundry chute to be processed. Pickup of dirty linen from Food & Beverage Outlets/Banquets Operating all washers, dryers, ironers and towel folders Stacking clean items into laundry bins/trucks to be delivered to the guest room floors or Food & Beverage areas. Operating smaller washers/dryers to process specialty items or special requests for guests. Maintain cleanliness and organization of the department at all times. Adhere by safety and sanitization regulations as instructed by OSHA and the Omni Hotels & Resorts. Qualifications Must be able to stand in work station for up to 8 hours per shift Must be able to lift up to 50 pounds on a regular basis. Must be able to push and pull carts up to 250 pounds often throughout the shift. Must be able to bend, stoop, squat and stretch on a regular basis. Must be able to understand and follow directions in the spoken language of the work area. Must be able to travel to various areas of the hotel to pick/deliver linen items in allotted time provided. Must be able to work a flexible schedule including day, evening, weekends and holiday Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld. Responsibilities Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers. Efficiently and properly perform all service standards. Attend to all needs of the guests during functions and function related duties. Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment. Assist in the upkeep and organization of all liquor liability laws. Must be familiar with and adhere to all liquor liability laws. Must attend all designated pre-meal meetings. Must follow all details as described on Banquet Event Orders (BEO's). Must be able to set tables to specifications, carry trays, and have excellent customer service experience Qualifications Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays. Must be able to lift up to 50lbs and stand for the duration of a full-shift. Must be TIPS and ServSafe Food Handlers Certified. Previous serving experience in a four-star/four-diamond hotel or resort. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
Jun 21, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description This position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld. Responsibilities Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers. Efficiently and properly perform all service standards. Attend to all needs of the guests during functions and function related duties. Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment. Assist in the upkeep and organization of all liquor liability laws. Must be familiar with and adhere to all liquor liability laws. Must attend all designated pre-meal meetings. Must follow all details as described on Banquet Event Orders (BEO's). Must be able to set tables to specifications, carry trays, and have excellent customer service experience Qualifications Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays. Must be able to lift up to 50lbs and stand for the duration of a full-shift. Must be TIPS and ServSafe Food Handlers Certified. Previous serving experience in a four-star/four-diamond hotel or resort. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Stewarding Supervisor role is to supervise the day-to-day operation of the department for a given shift. The Stewarding Supervisor is responsible for the control and distribution of operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks. Responsibilities Determines work procedures, prepares work schedules, and expedites workflow Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures Studies and standardizes procedures to improve efficiency of subordinates Resolves associate issues Be able to read banquet menus and perform set up procedures Responsible for all personnel under his/her supervisor Responsible for the proper cleaning, rack and distribution of all china, silver and glassware. Maintains required standards of sanitation and cleanliness. Reviews and reinforces operating procedures with his/her shift. Minimize breakage of circulating equipment. Qualifications Must be 18 years of age. Meet minimum requirements of Motor Vehicle Records. Must be able to lift, hold, pull, and carry 50 pounds. Must be able to work under stressful situations.
Jun 14, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Stewarding Supervisor role is to supervise the day-to-day operation of the department for a given shift. The Stewarding Supervisor is responsible for the control and distribution of operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks. Responsibilities Determines work procedures, prepares work schedules, and expedites workflow Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures Studies and standardizes procedures to improve efficiency of subordinates Resolves associate issues Be able to read banquet menus and perform set up procedures Responsible for all personnel under his/her supervisor Responsible for the proper cleaning, rack and distribution of all china, silver and glassware. Maintains required standards of sanitation and cleanliness. Reviews and reinforces operating procedures with his/her shift. Minimize breakage of circulating equipment. Qualifications Must be 18 years of age. Meet minimum requirements of Motor Vehicle Records. Must be able to lift, hold, pull, and carry 50 pounds. Must be able to work under stressful situations.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To properly take all guests' R/S orders, communicate them to the servers and work to expedite their service. To properly perform all control and revenue related paperwork. Responsibilities Responsible to answer the phone within three rings. Take orders for guests. Must follow prepared scenario to encourage upselling. Give the approximate time of delivery for the order. Prepare payment of checks. Knowledge of food menu and wine list. Know and adhere to all liability laws. Printing of reports at the end of the shift and banking out. Complete other duties assigned. Attend all designated staff meetings and training sessions. Qualifications Must be able to work a flexible schedule, including weekends, holidays and both AM and PM shifts. Must be able to lift at least 30lbs. Previous experience in In-Room Dining/Room Service preferred. Candidate should possess excellent communication skills. Must be STAR certified, prior to first day of employment. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Jun 14, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To properly take all guests' R/S orders, communicate them to the servers and work to expedite their service. To properly perform all control and revenue related paperwork. Responsibilities Responsible to answer the phone within three rings. Take orders for guests. Must follow prepared scenario to encourage upselling. Give the approximate time of delivery for the order. Prepare payment of checks. Knowledge of food menu and wine list. Know and adhere to all liability laws. Printing of reports at the end of the shift and banking out. Complete other duties assigned. Attend all designated staff meetings and training sessions. Qualifications Must be able to work a flexible schedule, including weekends, holidays and both AM and PM shifts. Must be able to lift at least 30lbs. Previous experience in In-Room Dining/Room Service preferred. Candidate should possess excellent communication skills. Must be STAR certified, prior to first day of employment. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description TheBarback will assist the banquet bartender's in maintaining bar cleanliness, setup and stock. Responsibilities Assist in bar setup and opening. Maintain a clean and organized work area. Assist in closing Bar. Stocking the bar stations to par. Assist the bartenders and cocktail servers with the service Maintain clean glassware as needed Maintain a par level of liquor bottles. Help with the requisition Become completely familiar with the liquors, and beers sold in the bar. Greet all guest promptly and courteously. Ability to focus attention on bartenders and servers needs, remaining calm and courteous. Think clearly, quickly, maintain concentration, and make concise decisions. Ability to perform the job function with minimal supervision. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Qualifications Must have an open and flexibile schedule with the ability to work AM and PM shifts, including nights, weekends, and holidays. Must be able to stand for an extended period of time. Previous experience as a barback, preferred. Must have current Cobb County Alcohol Permit.
Jun 14, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description TheBarback will assist the banquet bartender's in maintaining bar cleanliness, setup and stock. Responsibilities Assist in bar setup and opening. Maintain a clean and organized work area. Assist in closing Bar. Stocking the bar stations to par. Assist the bartenders and cocktail servers with the service Maintain clean glassware as needed Maintain a par level of liquor bottles. Help with the requisition Become completely familiar with the liquors, and beers sold in the bar. Greet all guest promptly and courteously. Ability to focus attention on bartenders and servers needs, remaining calm and courteous. Think clearly, quickly, maintain concentration, and make concise decisions. Ability to perform the job function with minimal supervision. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Qualifications Must have an open and flexibile schedule with the ability to work AM and PM shifts, including nights, weekends, and holidays. Must be able to stand for an extended period of time. Previous experience as a barback, preferred. Must have current Cobb County Alcohol Permit.
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service. Responsibilities Complete knowledge of service time, menu and specials Prepare, deliver and serve orders using Moments of Service Inquire if additional service is needed Responsible for each check Pick up trays and tables Responsible for set-up, delivery and presentation of amenities Must consult with supervisor on any food pick up difficulty Attend all designated staff meetings and training sessions Complete any tasks and side duties assigned by manager Responsible for maintenance and cleanliness of room service areas Aid guests in locating other areas of the hotel (walk them to the destination if possible) Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Must have previous food and beverage experience in fine dining or hotel Room Service experience is preferred Must be able to work a flexible schedule including weekends and holidays Must be TIPS Certified Candidates must be able to speak fluent English
Apr 25, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service. Responsibilities Complete knowledge of service time, menu and specials Prepare, deliver and serve orders using Moments of Service Inquire if additional service is needed Responsible for each check Pick up trays and tables Responsible for set-up, delivery and presentation of amenities Must consult with supervisor on any food pick up difficulty Attend all designated staff meetings and training sessions Complete any tasks and side duties assigned by manager Responsible for maintenance and cleanliness of room service areas Aid guests in locating other areas of the hotel (walk them to the destination if possible) Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Must have previous food and beverage experience in fine dining or hotel Room Service experience is preferred Must be able to work a flexible schedule including weekends and holidays Must be TIPS Certified Candidates must be able to speak fluent English
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Culinary LID will spend 40 hours each week as a Cook and 10 hours completing contracts throughout the training property. Upon completion of the LID program, the Culinary LID will move into a Culinary supervisory or managerial role at another Omni property. Must be able to start Summer 2018. Responsibilities Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each contract will provide resources and evaluation criteria. Functions of the Culinary LID will be to complete all contracts within 12 months: Responsible for the execution of all company policies and procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls. Ensure a high standard of cleanliness and hygienic practice throughout the kitchen. Ensure guest satisfaction with the smooth and effective running of the day-to-day operation. Will be responsible for meeting with Division Head and Director of Human Resources each month as well as completing a monthly feedback report for the Corporate Office Hotel wide contracts include working and shadowing various positions in all hotel departments, participating in a New Hire Orientation and discussing the Omni Six Pillars, and understanding thorough knowledge of banquets and catering roles and departments Culinary LID will be expected to understand the duties of all Culinary positions, as well as payroll, scheduling and training Other F&B contracts include understanding the banquet department positions as well as their relation to the kitchen, stewarding, sales and catering departments. Completion of these contracts will require meeting with the Director of Food & Beverage, Director of Catering, Banquet Manager, Executive Chef and Executive Steward in order to understand Banquet Event Orders, food preparation and procedures, equipment inventories and more Culinary LID will meet with contractor and discuss the surveys as well as attend daily service recovery meetings. Qualifications Requirements for Leader-in-Development candidates: Previous hotel/restaurant experience preferred and prior Culinary experience required Associate's degree minimum or related experience equivalent, preferably in Hospitality Management, or Culinary field. Must be Serve Safe Certified. Passion for the hospitality industry Ability to work 50 hours each week Excellent verbal and written skills, as well as ability to multitask Must be a self-starter and good follow-up skills Must be willing to relocate to new property upon completion of program
Apr 25, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description The Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Culinary LID will spend 40 hours each week as a Cook and 10 hours completing contracts throughout the training property. Upon completion of the LID program, the Culinary LID will move into a Culinary supervisory or managerial role at another Omni property. Must be able to start Summer 2018. Responsibilities Contracts are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each contract will provide resources and evaluation criteria. Functions of the Culinary LID will be to complete all contracts within 12 months: Responsible for the execution of all company policies and procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls. Ensure a high standard of cleanliness and hygienic practice throughout the kitchen. Ensure guest satisfaction with the smooth and effective running of the day-to-day operation. Will be responsible for meeting with Division Head and Director of Human Resources each month as well as completing a monthly feedback report for the Corporate Office Hotel wide contracts include working and shadowing various positions in all hotel departments, participating in a New Hire Orientation and discussing the Omni Six Pillars, and understanding thorough knowledge of banquets and catering roles and departments Culinary LID will be expected to understand the duties of all Culinary positions, as well as payroll, scheduling and training Other F&B contracts include understanding the banquet department positions as well as their relation to the kitchen, stewarding, sales and catering departments. Completion of these contracts will require meeting with the Director of Food & Beverage, Director of Catering, Banquet Manager, Executive Chef and Executive Steward in order to understand Banquet Event Orders, food preparation and procedures, equipment inventories and more Culinary LID will meet with contractor and discuss the surveys as well as attend daily service recovery meetings. Qualifications Requirements for Leader-in-Development candidates: Previous hotel/restaurant experience preferred and prior Culinary experience required Associate's degree minimum or related experience equivalent, preferably in Hospitality Management, or Culinary field. Must be Serve Safe Certified. Passion for the hospitality industry Ability to work 50 hours each week Excellent verbal and written skills, as well as ability to multitask Must be a self-starter and good follow-up skills Must be willing to relocate to new property upon completion of program
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional busser services. Responsibilities Must have complete knowledge of service times and menu. Must have complete knowledge of floor plan, table numbers, and seat numbers. Responsible for verifying complete order on ticket to food on cold line and hot line. Deliver food to correct tables according to ticket, floor plan, and seat numbers. Always inquire if additional service is needed from guests upon delivery and inform server or manager. Responsible for set-up of expo line with items specified in side work. Must consult with supervisor on any food delivery difficulty. Must minimize breakage. Attend all designated staff meetings and training sessions. Set up and breakdown of breakfast buffet according to time allotted. Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable. Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work. Placing and receiving warehouse order daily and ensuring proper par levels of product Ensuring all products are within date and using the FIFO (First In, First Out) method of storage. Exposure to extreme temperatures and weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Qualifications Minimum 1 year busser experience. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must have valid TIPS certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Apr 25, 2018
Location Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional busser services. Responsibilities Must have complete knowledge of service times and menu. Must have complete knowledge of floor plan, table numbers, and seat numbers. Responsible for verifying complete order on ticket to food on cold line and hot line. Deliver food to correct tables according to ticket, floor plan, and seat numbers. Always inquire if additional service is needed from guests upon delivery and inform server or manager. Responsible for set-up of expo line with items specified in side work. Must consult with supervisor on any food delivery difficulty. Must minimize breakage. Attend all designated staff meetings and training sessions. Set up and breakdown of breakfast buffet according to time allotted. Maintenance and replenishment of breakfast buffet items. Ensure items are full at all times, clean and presentable. Securing all breakfast vehicles such as platters, butter dishes, bread knives as directed by manager or posted in side work. Placing and receiving warehouse order daily and ensuring proper par levels of product Ensuring all products are within date and using the FIFO (First In, First Out) method of storage. Exposure to extreme temperatures and weather conditions. Exposure to Food and Beverage hazardous cleaning chemicals. Exposure to food items and beverages. Qualifications Minimum 1 year busser experience. Must be able to work a variety of shifts, including weekends and holidays. Maintain a professional business appearance, attitude, and performance. Must have valid TIPS certification. Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Job Code: 9876-00MBH Full-time For us at Mobile Heartbeat⢠improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way. Here, you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it. We are looking for Account Executives for the following regions: North Central, South East, and South Central. With possible locations at Chicago (North Central), Atlanta/Nashville (South East) and Texas (South Central). Job Responsibilities: Effectively assist in managing all sales to existing Mobile Heartbeat customers and new client pursuits Support the Vice President of Sales and Regional Sales Manager in the development/execution of winning pursuits of net new and existing customer sales engagements Apply general and specific knowledge of Mobile Heartbeat solutions, healthcare technology capabilities, and general healthcare operations in support of: sales opportunity qualification; the coordination of MH-CURE technical and subject matter expertise; assessment of prospect/client requirements; sales strategy development; written and oral conceptual/business propositions Effectively manage dotted-line reports, including sales and technical personnel Participate as a member of the Sales organization and support the Marketing department To actively develop and sustain working relationships with the Mobile Heartbeat Sales and Marketing departments Maintain consistent and accurate pursuit tracking via Salesforce.com, CRM and other systems Adhere to the organization’s business development/sales policies, objectives, and initiatives Required Skills: 2-10 years of work experience in healthcare, including a background in: Healthcare sales experience Healthcare IT knowledge and expertise Healthcare technology and clinical communication technology knowledge and expertise Experience in selling clinical communication and collaboration solutions Demonstrated ability in healthcare sales, with a track record of success goal attainment Knowledge of healthcare IT leadership and personnel within assigned territory and surrounding regions Excellent oral and written communication skills Exceptional client relationship skills Ability to travel approximately 50% to 70% Desired Skills: Existing market recognition as an accomplished and trusted sales professional Fluency in healthcare trends/drivers of change Ability to anticipate hospital decision maker requirements Last Edited: 01/12/2018
Apr 25, 2018
Job Code: 9876-00MBH Full-time For us at Mobile Heartbeat⢠improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way. Here, you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it. We are looking for Account Executives for the following regions: North Central, South East, and South Central. With possible locations at Chicago (North Central), Atlanta/Nashville (South East) and Texas (South Central). Job Responsibilities: Effectively assist in managing all sales to existing Mobile Heartbeat customers and new client pursuits Support the Vice President of Sales and Regional Sales Manager in the development/execution of winning pursuits of net new and existing customer sales engagements Apply general and specific knowledge of Mobile Heartbeat solutions, healthcare technology capabilities, and general healthcare operations in support of: sales opportunity qualification; the coordination of MH-CURE technical and subject matter expertise; assessment of prospect/client requirements; sales strategy development; written and oral conceptual/business propositions Effectively manage dotted-line reports, including sales and technical personnel Participate as a member of the Sales organization and support the Marketing department To actively develop and sustain working relationships with the Mobile Heartbeat Sales and Marketing departments Maintain consistent and accurate pursuit tracking via Salesforce.com, CRM and other systems Adhere to the organization’s business development/sales policies, objectives, and initiatives Required Skills: 2-10 years of work experience in healthcare, including a background in: Healthcare sales experience Healthcare IT knowledge and expertise Healthcare technology and clinical communication technology knowledge and expertise Experience in selling clinical communication and collaboration solutions Demonstrated ability in healthcare sales, with a track record of success goal attainment Knowledge of healthcare IT leadership and personnel within assigned territory and surrounding regions Excellent oral and written communication skills Exceptional client relationship skills Ability to travel approximately 50% to 70% Desired Skills: Existing market recognition as an accomplished and trusted sales professional Fluency in healthcare trends/drivers of change Ability to anticipate hospital decision maker requirements Last Edited: 01/12/2018
Job Code: 9876-01MHB Full-time For us, at Mobile Heartbeat⢠improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way. Here you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it. We are seeking a Account Executive for the North Central Region (Chicago and other surrounding cities). The position will be based in the North Central Region. Job Responsibilities • Effectively assist in managing all sales to existing Mobile Heartbeat customers and new client pursuits. • Support the Vice President of Sales and Regional Sales Manager in the development/execution of winning pursuits of net new and existing customer sales engagements • Apply general and specific knowledge of Mobile Heartbeat solutions, healthcare technology capabilities, and general healthcare operations in support of: sales opportunity qualification; the coordination of MH-CURE technical and subject matter expertise; assessment of prospect/client requirements; sales strategy development; written and oral conceptual/business propositions • Effectively manage dotted-line reports, including sales and technical personnel • Participate as a member of the Sales Organization and support the Marketing Department • To actively develop and sustain working relationships with the Mobile Heartbeat Sales and Marketing Departments • Maintain consistent and accurate pursuit tracking via Salesforce.com CRM, and other systems • Adhere to the organization's business development/sales policies, objectives, and initiatives Required Skills • 2-10 years of work experience in healthcare, including a background in: 1) healthcare sales experience, 2) healthcare IT knowledge and expertise 3) healthcare technology and clinical communication technology knowledge and expertise • Experience in selling clinical communication and collaboration solutions • Demonstrated ability in healthcare sales, with a track record of success goal attainment • Knowledge of healthcare IT leadership and personnel within assigned territory and surrounding regions • Excellent oral and written communications skills • Exceptional client relationship skills • Ability to travel approximately 50% - 75% Desired Skills Existing market recognition as an accomplished and trusted sales professional Fluency in healthcare trends/drivers of change Ability to anticipate hospital decision maker requirements Last Edited: 02/11/2018
Apr 25, 2018
Job Code: 9876-01MHB Full-time For us, at Mobile Heartbeat⢠improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way. Here you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it. We are seeking a Account Executive for the North Central Region (Chicago and other surrounding cities). The position will be based in the North Central Region. Job Responsibilities • Effectively assist in managing all sales to existing Mobile Heartbeat customers and new client pursuits. • Support the Vice President of Sales and Regional Sales Manager in the development/execution of winning pursuits of net new and existing customer sales engagements • Apply general and specific knowledge of Mobile Heartbeat solutions, healthcare technology capabilities, and general healthcare operations in support of: sales opportunity qualification; the coordination of MH-CURE technical and subject matter expertise; assessment of prospect/client requirements; sales strategy development; written and oral conceptual/business propositions • Effectively manage dotted-line reports, including sales and technical personnel • Participate as a member of the Sales Organization and support the Marketing Department • To actively develop and sustain working relationships with the Mobile Heartbeat Sales and Marketing Departments • Maintain consistent and accurate pursuit tracking via Salesforce.com CRM, and other systems • Adhere to the organization's business development/sales policies, objectives, and initiatives Required Skills • 2-10 years of work experience in healthcare, including a background in: 1) healthcare sales experience, 2) healthcare IT knowledge and expertise 3) healthcare technology and clinical communication technology knowledge and expertise • Experience in selling clinical communication and collaboration solutions • Demonstrated ability in healthcare sales, with a track record of success goal attainment • Knowledge of healthcare IT leadership and personnel within assigned territory and surrounding regions • Excellent oral and written communications skills • Exceptional client relationship skills • Ability to travel approximately 50% - 75% Desired Skills Existing market recognition as an accomplished and trusted sales professional Fluency in healthcare trends/drivers of change Ability to anticipate hospital decision maker requirements Last Edited: 02/11/2018
Job Code: 9876-18PK Full-time PatientKeeper, Inc. is a dynamic company at the nexus of information technology and healthcare. For 20 years, PatientKeeper software has enabled physicians to work more effectively; now, as part of HCA, the largest healthcare provider organization in the U.S., we have even greater aspirations. PatientKeeper plans to put advanced computing technologies to work for physicians and their patients by leveraging machine learning and big data. Come find out why our dedication to innovation is surpassed only by our commitment to our employees and customers. Overview The ideal candidate will have an established background supporting Windows end users on laptops and desktop computers running a wide range of applications. Support will be for 175 full-time onsite staff, several home office employees, and one satellite facility. The position will be part of an IT organization that supports cutting edge technology including EMC, Oracle, VMWare, SQL Server, Microsoft, and Atlassian software and hardware products. Core Responsibilities Manage help desk ticketing queue Resolve first-tier support issues; route second and third-tier support issues to appropriate IT support staff Install, configure and maintain Windows laptops and desktops Troubleshoot and repair computer hardware and peripherals Install, configure, debug and resolve remote access (Juniper VPN) connectivity to the corporate office and production facilities Inventory management control User administration for phone system and Windows domain Manage enterprise antivirus deployment Minimum Qualifications Bachelors degree or relevant work experience Interpersonal and customer service 1 to 3 years end-user support experience Laptop, desktop, and workstation break fix experience (HP, Lenovo, other) Solid understanding and troubleshooting skills with Microsoft products Experience with windows XP, Vista, Server Networking essentials (TCP/IP) Desired Skills: Experience supporting Microsoft Office applications VPN client troubleshooting Microsoft Domain administration â€" account and server management Mac OSX and/or Linux experience a plus For more information about us, visit https://patientkeepercareers.com/careers/search.dot?facilityId=all Last Edited: 03/07/2018
Apr 25, 2018
Job Code: 9876-18PK Full-time PatientKeeper, Inc. is a dynamic company at the nexus of information technology and healthcare. For 20 years, PatientKeeper software has enabled physicians to work more effectively; now, as part of HCA, the largest healthcare provider organization in the U.S., we have even greater aspirations. PatientKeeper plans to put advanced computing technologies to work for physicians and their patients by leveraging machine learning and big data. Come find out why our dedication to innovation is surpassed only by our commitment to our employees and customers. Overview The ideal candidate will have an established background supporting Windows end users on laptops and desktop computers running a wide range of applications. Support will be for 175 full-time onsite staff, several home office employees, and one satellite facility. The position will be part of an IT organization that supports cutting edge technology including EMC, Oracle, VMWare, SQL Server, Microsoft, and Atlassian software and hardware products. Core Responsibilities Manage help desk ticketing queue Resolve first-tier support issues; route second and third-tier support issues to appropriate IT support staff Install, configure and maintain Windows laptops and desktops Troubleshoot and repair computer hardware and peripherals Install, configure, debug and resolve remote access (Juniper VPN) connectivity to the corporate office and production facilities Inventory management control User administration for phone system and Windows domain Manage enterprise antivirus deployment Minimum Qualifications Bachelors degree or relevant work experience Interpersonal and customer service 1 to 3 years end-user support experience Laptop, desktop, and workstation break fix experience (HP, Lenovo, other) Solid understanding and troubleshooting skills with Microsoft products Experience with windows XP, Vista, Server Networking essentials (TCP/IP) Desired Skills: Experience supporting Microsoft Office applications VPN client troubleshooting Microsoft Domain administration â€" account and server management Mac OSX and/or Linux experience a plus For more information about us, visit https://patientkeepercareers.com/careers/search.dot?facilityId=all Last Edited: 03/07/2018
Job Code: 26839-12368 Full-time For us, at Mobile Heartbeat⢠improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way. Here you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it. Overview: The Application Support Engineer is a key role within Mobile Heartbeat as the company continues to grow and the support department expands. This role reports to the V.P., Technology. The Mobile Heartbeat Support department is responsible for ensuring the ongoing happiness of our customers and ensuring that all experiences with our support organization are positive and exceed our customer expectations. Expectations: The Support Specialist will be expected to: Rapidly learn the product and resolve customer issues Ensure that customer issues are responded to promptly and effectively Review and prioritize customer issues Contribute to the investigation of customer issues Make major contributions to the documentation of customer environments, support issues, resolutions, and best practices Take initiative to respond to critical issues immediately Ma nage priorities and allocate time appropriately Required skills: Bachelor’s degree (CS, EE, IT preferred) or relevant work experience Minimum of 1-3 years of experience in a similar role Ability to communicate clearly and effectively Enthusiasm for learning new technologies Willingness to work flexible hours to match customer needs, including participating in a rotating on-call schedule Work normal business hours at our office in Waltham, MA Beneficial Skills: Computer science or software engineering background Familiarity with SQL Server Query Language Experience with Technical Writing Last Edited: 04/23/2018
Apr 25, 2018
Job Code: 26839-12368 Full-time For us, at Mobile Heartbeat⢠improving the way clinical professionals communicate and collaborate is a calling. We’re seeking talented, creative professionals who feel the same way. Here you’ll be part of a team that’s passionate about building great solutions that empower our customers to do great things. You’ll work in an environment that’s energized by new ideas and fresh thinking. And we have fun doing it. Overview: The Application Support Engineer is a key role within Mobile Heartbeat as the company continues to grow and the support department expands. This role reports to the V.P., Technology. The Mobile Heartbeat Support department is responsible for ensuring the ongoing happiness of our customers and ensuring that all experiences with our support organization are positive and exceed our customer expectations. Expectations: The Support Specialist will be expected to: Rapidly learn the product and resolve customer issues Ensure that customer issues are responded to promptly and effectively Review and prioritize customer issues Contribute to the investigation of customer issues Make major contributions to the documentation of customer environments, support issues, resolutions, and best practices Take initiative to respond to critical issues immediately Ma nage priorities and allocate time appropriately Required skills: Bachelor’s degree (CS, EE, IT preferred) or relevant work experience Minimum of 1-3 years of experience in a similar role Ability to communicate clearly and effectively Enthusiasm for learning new technologies Willingness to work flexible hours to match customer needs, including participating in a rotating on-call schedule Work normal business hours at our office in Waltham, MA Beneficial Skills: Computer science or software engineering background Familiarity with SQL Server Query Language Experience with Technical Writing Last Edited: 04/23/2018
