98 jobs found in georgia

Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description To ensure all food is served according to specifications, and work in conjunction with all line cooks. Responsibilities Communicate with the Chef to learn daily work tasks and their coordination, and complete daily prep list. Perform work assignments to meet proper quantities within a necessary time frame. Be knowledgeable of all areas in the cafeteria. Be knowledgeable of plate presentations and preparations of all menu items. Communicate with all cooks daily for proper pars and production requirements when needed. Keep back and prep area clean as you work. Fill and maintain the prep list up to par, check daily. Check with MOD before leaving for the day. Qualifications Must be able to endure exposure to heat, steam and hazardous cleaning chemicals. Must be able to stand for length of shift. Must be able to walk, run, push, pull and lift up to 50 Ilbs. Must have previous experience working in similar Food and Beverage department (kitchen, cafeteria, etc.).

Overview Serving as a cornerstone of northern Atlanta's newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining. Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck and bar in addition to our signature restaurant, Achie's, serving Southern-inspired fare and craft beer. Job Description The Omni Express Sales Manager will be responsible for researching and successful solicitation of group business (10 - 125 rooms) for the Omni Hotel at The Battery Atlanta. Once the group arrives, the Express Sales Manager maintains their relationship by efficient and courteous follow-through with each client, thereby increasing our opportunities to rebook this business at the hotel. The Omni Express Sales Manager will achieve monthly room night goals, develop and implement sales action plans, maintain positive interdepartmental communications and to complete special projects as assigned by the Director of Sales and Marketing. Responsibilities Achieve monthly room night booking goals, handling group blocks from 11-40 rooms on peak nights. Follow Booking Guidelines. Participate in sales trip targeting specific areas and group within market. Solicit accounts within assigned market segment utilizing Delphi. Prospect and develop new accounts in line with the hotel's stated Mission Statement. Maintain aggressive weekly telephone, site inspection and personal call goals and outside sales. Use all prospect sources as identified in the Sales Action Plan. Follow up promptly on leads generated by the GSO, other Omni Hotels & Resorts, and other lead sources. Active involvement in industry associations and trade shows. Achieve budgeted room nights, rate and revenues. Participates in development of direct mail and all promotions related to the Corporate or SMERF market segment needs. Maintain positive attitude and welcome change. Qualifications 1 year of sales experience in a management or coordinator role. College degree, preferred. Ability to work in a fast paced environment. Ability to communicate effectively to perspective and existing clients. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description To oversee and coordinate all night time front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced. Responsibilities Preparation of daily reports and distribution as directed. Accurate preparation of VIP, complimentary, house use rooms, and out of order lists. Conduct back up procedures for Epitome and drop tape nightly. Handling Express checkouts ensuring their completion. Completion of third shift Night Audit checklist Balancing of daily postings and revenue. Ensure adequate communication the following morning to all necessary departments by communicating through "Wrap-Up" emails. Understanding of all front office standards and assist in solving deficiencies. Documenting errors made by cash handling auditors. Prepare In-house allowance and adjustment spreadsheets each day. Prepare and send out the DAR to appropriate team members. Balancing of daily posting and revenue, and resolution of inaccuracies. Ensuring nightly transmission of credit cards through IPU and Epitome. To be thoroughly acquainted with all check-in and check-out procedures and policies. To be a main liaison between guest and the hotel. To appropriately protect confidential guest information and guest room key access according to front office SOP's. To be thoroughly acquainted with PBX Operator duties. Be familiar with emergency procedures and Alarm System in the PBX department. Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard. Be familiar with all systems and equipments as related to the Front Office (EPITOME, Nucleus, GoConcierge, Synergy, Vingcard Vision, Two-Way Radio Dispatch, ISD Firepanel) Be familiar with all hotel rate plans and rate codes, understanding rate strategy when making rate changes for guests. Be familiar with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services, and Omni Kids Program) To be familiar with all hotel facilities (F&B outlets, Business Center, Fitness Center, Concierge Lounge, Outdoor Pool, Meeting Space, Parking Garage) To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing) To be familiar with local attractions and businesses (to include Charlotte Athletic Club, Museums, Restaurants, BOA Plaza, Epicenter, Malls) Aid guests in locating other areas of the hotel (walk them to destination if possible) Familiarity with parking validation procedures and Good Night's Rest Policy Effectively operate computer, printer, telephone, pen/pencil, photo-copying machine, facsimile machine, two-way radio Be actively engaged with our guests. Identify the needs of our guests and meet these needs, aiming to exceed expectations at every opportunity. Deliver personalized, memorable guest experiences by utilizing the Power of One. Qualifications Excellent customer service and problem solving skills Must have strong communication, computer and organizational skills Maintain a professional business appearance, attitude, and performance Prior guest service experience required, preferably hotel front office experience Must be able to work a variety of shifts, including weekends and holidays. Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description To ensure all Housekeeping areas are fully serviced and clean. Also ensure that all assigned public areas are serviced in accordance to Omni Standards. Responsibilities Completes guest requests. Ensures that House Attendants are working appropriately with GRAs or Turndown Attendants. Checks chute rooms and guest room corridors to cleanliness. Checks inventory of linen rooms closets. Checks vending machine area. Assists in moving furniture. Qualifications Able to maintain a 4- diamond level of service. Able to work with Management on special projects. Able to work in a fast paced environment. Maintain a professional business appearance, attitude, and performance Must be able to work a variety of shifts, including weekends and holidays Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description This position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld. Responsibilities Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers. Efficiently and properly perform all service standards. Attend to all needs of the guests during functions and function related duties. Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment. Assist in the upkeep and organization of all liquor liability laws. Must be familiar with and adhere to all liquor liability laws. Must attend all designated pre-meal meetings. Must follow all details as described on Banquet Event Orders (BEO's). Must be able to set tables to specifications, carry trays, and have excellent customer service experience. Qualifications Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays. Must be able to lift up to 50lbs and stand for the duration of a full-shift. Must be TIPS Certified. Previous serving experience in a four-star/four-diamond hotel or resort. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. Responsibilities Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting Restock and replace used items within guest rooms Communicate clean status of each room upon completion Remove room service trays and tables from guest rooms Stock supply cart and ensure that it is neat and well organized at all times Check all equipment prior to and after use to ensure that it is in good working order Respond to all hotel guests efficiently and in an appropriately friendly manner Qualifications Strong attention to detail Strong customer service skills Ability and willingness to stand for 8 hours at a time Ability and willingness bend, stretch, reach, and push up to 20 lbs. Ability and willingness to work a varied schedule which includes working on weekends and holidays Previous experience in housekeeping is strongly preferred

Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description This position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld. Responsibilities Perform all Banquet side work as designated by the Banquet Captain and/or Banquet Managers. Efficiently and properly perform all service standards. Attend to all needs of the guests during functions and function related duties. Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment. Assist in the upkeep and organization of all liquor liability laws. Must be familiar with and adhere to all liquor liability laws. Must attend all designated pre-meal meetings. Must follow all details as described on Banquet Event Orders (BEO's). Must be able to set tables to specifications, carry trays, and have excellent customer service experience. Qualifications Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays. Must be able to lift up to 50lbs and stand for the duration of a full-shift. Must be TIPS Certified. Previous serving experience in a four-star/four-diamond hotel or resort. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.

Overview Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description To assist in implementing all strategies and activities to generate and maximize overall revenue through direct sales efforts to include developing new, referred and repeat event business in a defined territory. Such revenues include rental, food & beverage and ticket sales. To facilitate successful events including, but not limited to, banquet functions and meeting room arrangements with the client. The manager will serve as the liaison between the client and the College Football Hall of Fame, ensuring that all information has been communicated correctly. Responsibilities Sales Responsibilities: Meet or exceed monthly and annual sales goals. Meet or exceed weekly sales activity quota. Develop, actively solicit, and map-out catering accounts per defined territory. Maintain a complete database of accounts within the defined market segments. Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives. Maximize outcome of all sales initiatives by promptly following-up on leads, following-up with clients on-site to identify additional business opportunities and aggressively managing accounts. Follow all sales standards, policies and procedures. Promote high visibility of College Football Hall of Fame through active involvement in local and industry associations. Properly convey meeting room rental rates, food & beverage minimums and attraction ticket pricing within approved limits to maximize and protect the College Football Hall of Fame's revenue yields. Conduct site inspections with prospective clients. Entertain clients to establish a closer working relationship when appropriate. Perform in a manner that demonstrates the philosophies of The Power of One in a professional manner to clients and potential clients at every opportunity. Maintain customer relations, trade relations, industry relations and staff relations. Work closely and collaboratively with all departments to ensure a successful event experience. Perform other tasks as needed or directed to allow for an effective operation. Service Responsibilities: Maintain warm hospitable guest relations. Uphold a thorough knowledge of the College Football Hall of Fame including event capacities, equipment inventory and operational standards so that accounts may properly be serviced. Keep group files updated with important reference materials (contract, banquet event orders, diagrams, etc.). Welcome client at the beginning of each function to make sure all needs are being met and introduce client to both the Banquet Captain and College Football Hall of Fame Event Manager. Responsible for managing groups to the terms of their contracts to include program due dates, food and beverage minimums, contracted concessions, etc. Communicate event details effectively between the client and College Football Hall of Fame Event Manager by using an event resume and banquet event orders. Partners with the culinary team to create customized menus as needed to fit the client's needs. Initiate the method of payment process and assist the credit manager in all accounting procedures. Distributes banquet event orders which include all food and beverage and event requirements to be reviewed with the banquets and culinary departments during the daily BEO meeting. Qualifications Preferably a Bachelor's degree from a four-year college or university in business, communications, or hotel/event management. Two years or more of hospitality or venue sales experience. Proven ability to reach sales goals in complex environments. Must be conversant with culinary techniques and food creativity. Knowledgeable with banquet and audio-visual sets. Must have experience with proactive solicitation, sales presentations, conducting site inspections and contract negotiations.

Location Serving as a cornerstone of northern Atlanta's newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining. Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck and bar in addition to our signature restaurant, Achie's, serving Southern-inspired fare and craft beer. Job Description To prepare all hot/cold food items. Be responsible for consistency and quality production and ensure all food is served according to specification. Responsibilities Maintain kitchen sanitation in accordance with health department guidelines Insure station is set for service 15 minutes prior to service. Required to learn all menu items produced by assigned station. Perform work assignments to meet proper quantities within a necessary period. Refrigeration and serving of cold food. Production of orders. Maintain safe food handling procedures at all times Qualifications Display basic knife skills Minimum of 1 year experience in fast paced, culinary environment, required. Ability to multi-task Must be able to stand for 8+ hours per day Flexible Scheduling to include nights, weekends, and holidays. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Overview Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description The College Football Hall of Fame is seeking a dynamic Director of Sales & Events who brings strong leadership and revenue-focused hotel, catering or event experience. Based in the heart of downtown Atlanta, you will engage in leading a team of sales associates responsible for account development, revenue generation and extraordinary service. If you are goal oriented, energetic and have previous leadership experience then we offer the perfect environment for you to succeed. Purpose of this position is to develop and execute strategic sales plans to generate and optimize overall revenues, through direct sales that will positively impact the College Football Hall of Fame. This person will lead, motivate and support the sales and services team to maximize revenues, maintain positive interdepartmental communications, contribute to the overall direction of the College Football Hall of Fame's events department and effectively provide excellent customer service. Responsibilities Establish and maintain an experienced and successful catering sales team. Implement and maintain all departmental standards, policies and procedures. Develop, maintain and implement strategies and action plans to generate revenue growth for the College Football Hall of Fame. Motivate the productivity of all catering sales staff through leadership, development and support. Active solicitation of key accounts to generate direct sales. Establish working relationships, generate sales and service customers from assigned market segments. Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives. Properly convey meeting room rental rates, food & beverage minimums and attraction ticket pricing within approved limits to maximize and protect the College Football Hall of Fame's revenue yields. Conduct site inspections with prospective clients. Entertain clients to establish a closer working relationship when appropriate. Perform in a manner that demonstrates the philosophies of The Power of One in a professional manner to clients and potential clients at every opportunity. Maintain catering sales team's focus on a Proactive solicitation environment. Uphold a thorough knowledge of the College Football Hall of Fame including event capacities, equipment inventory and operational standards so that accounts may properly be serviced. Welcome client at the beginning of each function to make sure all needs are being met and introduce client to both the Banquet Captain and College Football Hall of Fame Event Manager. Responsible for managing groups to the terms of their contracts to include program due dates, food and beverage minimums, contracted concessions, etc. Communicate event details effectively between the client and College Football Hall of Fame Event Manager by using an event resume and banquet event orders. Develop, maintain and implement the budgeting and forecasting process. Participates in the interview process and is responsible for hiring all departmental personnel. Ensure that all administrative procedures are in place and functioning effectively. Ensure that all required reports are completed on a timely basis. Ensure a challenging and exciting environment that encourages career development and personal growth. Effectively communicate expectations to the team while creating a challenging yet fun work environment. Always looking for ways to encourage, support and assist the team; setting up the team for success each day to drive the greatest possible results. Business Planning Uses resources and data to develop strategic plans to sell and service segments. These plans will incorporate both customer expectations and the College Football Hall of Fame's goals. Organizes activities and resources in a manner that maximizes productivity and efficiency. Focuses on personal sales efforts to achieve maximum revenue return from assigned segments. Monitors the achievement of objectives and goals and takes appropriate action to correct shortfalls versus the strategic plan. Grow relationships at the appropriate levels, both internally and externally that enable the development and advancement of sales and service initiatives. Leadership The ability to successfully lead sales and service efforts to increase overall revenue and maximize value to all customers. Seek input and opinions from all relevant parties. Secures all facts prior to making decisions. Can accurately recognize the strengths and limitations of others. Accepts leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development. Promotes high visibility of College Football Hall of Fame through active involvement in city activities, industry associations and trade shows. Communication Develops effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are easily understood. Maintains communication with key accounts. Understands the College Football Hall of Fame's overall performance, customer issues and trends. Clearly articulates vision, goals, initiatives and expectations for the College Football Hall of Fame. Qualifications Position requires a minimum of five years of progressive experience in hotel, catering or events sales, with at least two of these years in a leadership position. College degree preferred. Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff. Mastery level understanding of sales process. Strong business planning, account planning and budget management skills. Demonstrated ability to be creative to develop strategies that will drive revenue. Demonstrated ability to tie strategies and planned actions to results. Strong financial/statistical analysis and business case development skills. Extensive experience with account management. Must have proven selling, negotiating and presentation skills. Ability to work cohesively with co-workers both within and outside of your department. Ability to think clearly, quickly and make concise decisions. Ability to manage multiple priorities and reprioritize when necessary, working effectively under pressure. Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Delphi experience required. Proficient in use of Excel, Word and PowerPoint. The ability to work a flexible schedule, including nights, weekends and holidays. Position requires up to 25% travel.

Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description The Catering Sales Coordinator is responsible for maintaining the administrative organization and effectiveness of the catering sales & services department. This individual will report to the Director of Sales & Events and will handle all administrative duties for the department. Additional responsibilities may include booking and coordinating smaller events, working on special projects as assigned and being proactive and responsive in a timely, friendly, tactful and professional manner . Responsibilities Performs daily office duties including generating proposals, contracts, filing, creating meeting diagrams, building files, etc. Responding to telephone inquiries by determining client's needs and specifications for referral to Catering Sales Managers. Making certain that all managers receive messages in a timely manner. Ensuring that all filing systems are maintained according to SOP. Establishing rapport with the College Football Hall of Fame's clients and functioning as a liaison. Responsible for completing and/or distributing banquet event orders and event resumes as needed. Responsible for assisting Catering Sales Managers during execution of events as needed. Completing special projects as assigned by the Director of Sales & Events. Updating BEO guarantee counts for all upcoming events. Assist with payment collection and tracking methods of payment. Update catering menus as requested. Create and facility event signage as needed. Follow all departmental standards, procedures and policies. Perform in a manner that demonstrates the philosophies of The Power of One in a professional manner to clients and potential clients at every opportunity. Uphold a thorough knowledge of the College Football Hall of Fame including event capacities, equipment inventory and operational standards so that accounts may properly be serviced. Distributes banquet event orders which include all food and beverage and event requirements to be reviewed with the banquets and culinary departments during the daily BEO meeting. Perform other tasks as needed or directed to allow for an effective operation. Qualifications Proficient at using Microsoft Outlook, Word, Excel and PowerPoint. Delphi experience a plus. Must be organized and detail oriented. Must be able to handle multiple tasks at one time. Excellent phone and written communication skills. Must be polite, professional and proactive in handling all customer questions and requests. Required to be customer focused, self-motivated, approachable and able to work with all departments. Knowledgeable with food creativity, banquet sets and basic audio-visual requirements.

Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description The Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Director of Loss Prevention. Responsibilities To observe and report on all assignments Able to keep accurate records and communicate using radio equipment. Record and report any unsafe conditions while patrolling hotel property. To ensure protection and preservation of hotel, guest, and employee property. Maintain professional attitude and appearance. Qualifications Previous security experience preferred. Red Cross and First Aid Certified. Able to work nights, weekends, and holidays.

Location Serving as a cornerstone of northern Atlanta's newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining. Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck and bar in addition to our signature restaurant, Achie's, serving Southern-inspired fare and craft beer. Job Description The operating engineer will ensure a safe, efficient, and well-maintained hotel environment. Responsibilities Handle guest request in a professional and timely manner. Maintain guestrooms and public space. Receive direction for house calls via radio and work orders. Assist with equipment preventive maintenance programs Assist other engineers and mechanics with repairs. Clean all work areas after completing a job. Maintain general maintenance inventories. Fill out Daily Work form. Have a thorough understanding of Omni fire alarm procedures and other emergencies. Perform daily and monthly shift engineer checklists. Reasonable requests of management as directed. Have a thorough understanding of Omni Hotel rules and regulations. Knowledge & use of the Lockout/Tagout, HAZCOM and Blood borne Pathogen Programs. They will be assigned to cleaning and general maintenance duties in the engineering spaces as well as other assigned daily operations. Qualifications Must be able to lift 50lbs. Know and understand basic electrical and plumbing. Open air work environment, with hot and cold conditions possible. Interior of hotel, in normal office conditions. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals. Walking, stooping, standing, bending and sitting; possibly for more then 1 hour. Ability to communicate orally and in written form, in English. Must have good communication, attention to detail, time management, and computer and guest satisfaction skills. The ability to stand/walk for long periods of time. The ability to crawl for short periods of time. The ability to bend, reach over-head, squat, kneel for extended periods of time. The ability to lift/carry/push/pull up to 50 pounds frequently. The ability to utilize step stools and ladders. Must be able to work a flexible schedule to include holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special ssistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Location Serving as a cornerstone of northern Atlanta's newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining. Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck and bar in addition to our signature restaurant, Achie's, serving Southern-inspired fare and craft beer. Job Description To supervise the day-to-day operation of the department for a given shift. To control and distribute operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks. Responsibilities Responsible for all personnel under his/her supervisor. Maintains required standards of sanitation and cleanliness. Make shift report as required by the Executive Steward. Responsible for the proper cleaning, rack and distribution of all china, silver and glassware. Minimize breakage of circulating equipment. Support Executive Steward in equipment inventory. Revise daily banquet event order (BEO) for changes. Qualifications Candidate is required to have at least 1 year stewarding experience, preferably in a hotel environment, and/or 6 months hotel supervisory experience. Previous leadership experience and/or responsibilities are preferred. Ability to set priorities for assigned areas/staff and provide feedback to others that enhances performance. Ability to teach employees importance of/and how to interact with internal/external guests and courteously solve internal requests. Ability to train a staff to produce high volumes of work while maintaining quality per Omni standards. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Ability to accurately and efficiently input information into computer systems. Ability to work cohesively with co-workers both within and outside of your department. Strong organizational skills with the ability to multi-task in a fast paced environment. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Self-motivated and able to work with limited supervision. Able to maintain 4-Diamond level cleanliness standards. Must be able to work a variety of shifts, including weekends and holidays. Move, carry and place objects weighing up to 50 pounds without assistance and move, push, pull objects weighing up to 100 lbs. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, with frequent bending, twisting and reaching overhead. Valid Food Safety Certification is required. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description As an Omni Starbucks Barista, you will create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with the Starbucks guiding principles, and the Omni Trilogy Culture. Best of all, as a Starbucks Partner, you'll be part of a company that is consistently rated as a great place to work and the people here love what they do. Responsibilities Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks, and Omni Hotels & Resorts. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Follows Starbucks operational policies and procedures, including Omni policies and procedures for cash handling safety and security, to ensure the safety of all partners during each shift. Counts bank deposit at end of all assigned register shifts, and balances house bank. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains all Omni Hotels & Resorts attendance and punctuality standards. Maintains all Moments of Service standards Maintains Omni Starbucks uniform and appearance standards Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Attends all monthly store meetings and training sessions. Recognizes and reinforces individual and team accomplishments by using Omni Service Champion (OSC) cards. Recognizes and embraces Starbucks' commitment to environmental responsibility through recycling, ethical growing, conservation, and green planet practices. Qualifications Ability to learn quickly Ability to memorize a large amount of beverage recipes in an appropriate timely manner Ability to understand and carry out oral and written instructions and request clarification when needed Strong interpersonal skills Ability to work as part of a team Some Starbucks, coffee house, or F&B experience preferred

Overview Serving as a cornerstone of northern Atlanta's newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining. Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck and bar in addition to our signature restaurant, Achie's, serving Southern-inspired fare and craft beer. Job Description The Group Sales Manager creates group revenue for the Hotel by generating and/or developing new, referred, and repeat group business in a defined territory. Responsibilities Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job. Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives. Develop, actively solicit, and map group business accounts per defined territory. Maintain a complete database of accounts in defined territories. Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives. Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts. Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.). Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields. Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity. Maintain customer relations, GSO relations, trade relations, industry relations and staff relations. Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts. Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for to ensure a successful meeting experience. Perform other tasks as needed or directed to ensure effective Resort operation. Qualifications Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred Two years or more related experience in sales work at a conference hotel. Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations. Remain current with all pertinent computer software programs and equipment Have working knowledge of all departments, the Resort and its amenities. Participate in all sales meetings and line-ups. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description Ensure that all Group bookings are handled and processed efficiently and correctly, through consistent interactions with the Sales & Convention Services Departments. To assist the Reservations Manager and Director of Revenue Management in managing the department's day to day activities, when asked. Responsibilities Review group blocks for cut off date extensions, and ensuring the group blocks are created and monitored correctly prior, during, and post the groups dates. Attend weekly group pick-up meetings Run group arrivals lists daily for future arrival dates, and no-show reports daily. Check for duplicate reservations - by calling all multiple same name reservations to ensure accuracy of guest names, and any special requests. Check for group reservation errors - and contact caller of the reservation or group contact accordingly to obtain and verify information. Report to the Reservations Manager and the Director of Revenue Management. Work with the Convention Service Manager and Group Clients with group rooming lists, reservation changes, and group billing - according to contract and email history. Complete Group Commission Report, after group's departure. Monitor room type availability daily. Monitor non-guaranteed reservations daily, and contact caller of reservation if needed. You will be responsible for canceling the reservation when required. Create and maintain group & transient room blocks. Ensure all reservations have correct billing, and all other necessary information. Complete competition rate analysis as needed. Take in-house reservations calls from customers and OmniRez agents requesting on property assistance or any and all other calls pertaining to room reservations. Monitor Internet and FIT bookings, availability, and billing. Completing commission payment requests accordingly. Assist in completing all VIP and internal reservations, communicating any issues to Reservation Manager or OmniRez HelpDesk Supervisor. Assist in completing all fax and email reservations. Research outstanding Travel Agent Commissions for groups. Research and charge for all no-shows, cancelations, and deposits. Qualifications Knowledge of four-diamond / four-star customer service standards Previous experience in a Luxury Hotel Customer Service / Reservations (strongly preferred) Experience with Delphi, Opera ORS, and Opera PMS (strongly preferred) Previous experience using passkey, nomadixcms, and iMeeting planner app (preferred) Proficient computer skills on Microsoft Office, Excel, and Word Excellent and professional communication skills Highly detailed, and able to maintain excellent organizational skills - while working in a fast pace environment. Ability to multi-task while working on up to 50-60 future groups.

Location Serving as a cornerstone of northern Atlanta's newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining. Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck and bar in addition to our signature restaurant, Achie's, serving Southern-inspired fare and craft beer. Job Description This position ensures that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld. Responsibilities Perform all Banquet side work as designated by the Banquet Managers. Efficiently and properly perform all service standards. Attend to all needs of the guests during functions and function related duties. Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment. Assist in the upkeep and organization of all liquor liability laws. Must be familiar with and adhere to all liquor liability laws. Must attend all designated pre-meal meetings. Must follow all details as described on Banquet Event Orders (BEO's). Must be able to set tables to specifications, carry trays, and create excellent customer service experience. Qualifications Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays. Must be able to lift up to 50lbs and stand for the duration of a full-shift. Must be TIPS Certified. Previous serving experience in a four-star/four-diamond hotel or resort, required. Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. Must have a current Cobb County Alcohol Permit. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description The candidate will welcome and seat guests in our restaurant during breakfast, lunch, and dinner. The candidate will answer phones, enter reservations, and inform guests of daily specials and menu items. The candidate will ensure all guests are greeted and seated in a friendly and courteous manner. Assist managers and other workers with opening or closing of the restaurant. Responsibilities Greet guests when entering the restaurant with a pleasant smile and superior customer service Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest Answer phone and record reservations for large parties Control high volume outside of restaurant Monitor dining rooms for seating availability, service, safety and well-being of guests Assist servers when needed Thank every guest upon departure, invite them to return, and wish them a fond farewell Qualifications Must have strong verbal and written communication skills Prior host experience preferred Must be able to multi task Must be able to stand and walk for an extended period of time or for an entire shift Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance Must be able to work flexible shifts including nights, weekends, and holidays Must have alcohol training certification (TABC/TIPS) Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Location Atlanta Hotel at CNN Center Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni CNN's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match. Job Description Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred