Seasoned, astute, and results-oriented professional, offering extensive experience in maintaining the security of private and corporate-owned facilities
Exemplify analytical skills to evaluate required safety and security criteria essential in protecting facilities and personnel from internal and external threats. Demonstrate outstanding abilities in preparing detailed analysis of all information; as well as developing and generating recommendations for the appropriate security adjudication. Known for strong work ethic as evidenced by superior honor and meritorious honor awards, as well as numerous appreciation and thank you letters and certificates from United States officials. Possess keen attention to detail with capability to multitask in a vastly competitive, fast-paced environment; along with proficiency with the implementation and upgrading of access control systems and closed-circuit television (CCTV) systems; along with the utilization of Microsoft Office Suite, Windows, PC, Mac, and video surveillance techniques. Well-versed in English and Arabic. Currently hold Active California Guard Card Security License.
Oversee inter-physical security operations of Menlo Park Corporate site and the West Coast retail branches beside Manila, Philippines call center. Handle the installation of all access control software and hardware, including C•CURE 9000 security system and proximity cards for door card readers and sensors beside NiceVision CCTV cameras, burglary alarm, and motion detectors in close collaboration with vendors. Proactively facilitate physical security assessment to identify risks within corporate sites and retail branches. Attend all security briefings to present company security procedures and policies to new hired employees and contractors. Make necessary decisions associated with the safety and security of company employees and assets at workplaces. Conduct in-depth investigation on all theft at corporate sites and retail branches, along with misconduct, bad behavior of employees, and carjacking of theft at parking lots.
Restructured all policies and procedures for E*TRADE Finance by implementing new access control and monitoring systems.
Contributed to numerous conferences for the E*TRADE company with the chief executive officer (CEO) and high executives in the company to guarantee overall security protection.
Provided hands-on supervision to all physical security personnel at Menlo Park site and West Coast branches. Employed analytical skills in the evaluating, approving, and processing all facility access control requests to California and West Coast corporate sites and retail branches. Presided over the training of all emergency first responder teams on first aid, cardiopulmonary resuscitation, and automated external defibrillator (AED); as well as building evacuation and shelter at all California branches.
Played an integral role in the negotiation with the Philippines Government to obtain a full control over the access control and CCTV camera monitoring systems to the main call center in Manila, Philippines.
Planned and coordinated security operations of Oracle Open World and Apple special events to ensure the safety of large group of visitors. Deployed adequate number of officers and guards and delegated specific assignments and positions. Closely monitored officers during their duties, while enforcing security and safety programs to allow the company’s assets to function in compliance with set-forth guidelines, quality standards, and operating objectives.
Took charge of responding to all security concerns from tenants and company personnel. Established and cultivated positive relationships with tenants, contractors, local law enforcement, community, and groups or associations. Closely monitored the Security Control Room and CCTV operations, along with the screening of all visitors and vendors and issuance of security badges for employees and visitors.
Participated in the main preparations to launch the new Apple iPhone 5 from the Yerba Buena Theater in San Francisco by working closely with the Apple Security Team to ensure confidentiality of the new product and protection of the Apple CEO and their executives during the installation.
Performed human resources functions, including the recruitment, training, and supervision of several security officers for numerous high-end hotels and retail stores in San Francisco, California. Observed daily activities and work performance of security officers at Yerba Buena Center for the Arts.
Functioned as team leader to a huge number of security officers to secure the sites and equipment of the Oracle Open World, The Salesforce International event, The Chinese New Year, and the Pride Parade l within the area of responsibilities in San Francisco City.
Maintained and updated all documents, comprised of vehicles, security drivers, and guards assigned to the United States Embassy in Cairo, Egypt. Served as senior team leader of the investigation section at the Regional Security Office (RSO). Led background investigations for all employees, which included interviewing candidates on previous employment; asking neighbors; and checking local police files, state security record, and other authorities inside and outside Egypt. Presided over training of local guards on vehicles and buildings search for embassy. Worked closely with Egyptian Host Government Security Department to perform route analysis and screening of all personnel involved for the safety and security of US VIP visitors. Functioned effectively as building warden and team leader for first responders to provide first aid and CPR assistance to victims during any attack against the embassy compound.
Maintained proactive involvement in several US presidential visits to Cairo and numerous other dignitaries visits such as the secretaries of State, Energy, Commerce, Education, and Health; directors of the Federal Bureau of Investigation (FBI) and Central Intelligence Agency (CIA), and the attorney general.
Played a key role as the Cairo Airport liaison officer and site agent to accompany the US Secret Service agents and coordinate with the Egyptian Presidential Security.
Led all site surveys with the Secret Service for Air Force, one in advance of President Barack Obama historical visit to Cairo in 2009.
Acted as US Embassy liaison officer with Sharm Airport for the three visits of President George W. Bush to Sharm El Sheikh, Egypt in 2003 and twice in 2008.
Interfaced with high ranking officials to ensure the approval of all US Secret Service requirements by the Egyptian authorities.